Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Adrian Renart, at the front desk, is the ultimate professional and went to great length to provide a memorable guest experience. He took great care in extending my stay giving me a great rate and a few perks. Very pleasant personality indeded. I had a similar experience with the valet parking crew; they always received us with a smile and were extra helpful. Very positive experience overall and will definitely stay there again.
Great rooms, bed and shower. After driving for 12 hours, decided to eat in the restaurant Trademark. Make sure to get the Beer Can Chicken and charred broccoli. It was AWESOME!
Everything was good Nothing
We thought the hotel bus was very handy. Reservations were made for us at a very nice restaurant. We were taken there and picked up after our dinner. No complaints.
The Westin was the perfect place for me to stay in Alexandria for a recent business meeting. The rate that I paid was very reasonable for the area and for the quality that I expect from the Westin brand. The room—and especially the bed—was very comfortable and essential in getting a peaceful night's sleep. The location of this hotel is great, just a short walk to the King Street Metro station, and a longer but pleasant walk down to the waterfront. The downside of this location is that many of the nearby businesses close early since it's primarily a daytime business area. It's necessary to either walk down King Street or explore elsewhere to find things to do or places to eat, especially if you operate on a later schedule. Additionally, I thought the charge for the valet parking was incredibly high and far above what is typically charged for garage parking in Alexandria.
I've stayed at this hotel once a year for several years and the customer service, public facilities, and food are consistently excellent. The furniture in the rooms, however, is starting to look a bit worn. My stay was nice overall and I look forward to returning next year.
Everything was great, however it took quite a long time to get warm water to the shower.
Comfortable and clean. Quiet, close to mass transit. Good staff Shuttle was slow and did not show when they said they would. Example: I will be there in 15 minutes but took 25 minutes.
The hotel was very kind to upgrade us to a suite for our anniversary. The room was beautiful and we enjoyed how comfortable it was. We called down for silverware and they never came. The sheets had a few tears in them.
Staff was friendly and professional. Loved the location of the hotel. Prices of the food in the restaurant was a bit expensive. I did not like i had to pay for parking.
Staff was helpful and courteous. Paid a bit more than I may have wanted to but the room was very clean, the beds were comfortable and the shower was luxureous.
The staff was very friendly and eager to help. The room was very clean and the bed really comfortable. Flatscreen HD TV was great. Enjoyed two movies during our stay. Hotel was only three blocks from the King Street metro for travel into DC. Charge for a bottle of water in room was $4.95 and I was afraid to brew a pot of coffee for fear of a charge. Had breakfast in the restaurant one morning for two people it was $54 with tip. Staff was very friendly though.
L'arrêt du tramway et du métro était de l'autre côté de la rue, le petit-déjeuner C'était très agréable. L'hôtel en lui-même est un peu cher sans douche de plain-pied.
L'emplacement J'ai dû demander pour plus des couvertures, le lit n'était pas assez chaud
La grandeur de la chambre et la décoration étaient des points positifs. La propreté des chambres et le professionnalisme du personnels ont été fort apprécié.
La maison blanche est a 30 minutes a pied, il y a des restos tres sympa à 10 - 20 minutes de marche à pied. wifi gratuit dans tout l hotel.
grande chambre; comfortable
Emplacement idéal pour visiter Washington. Chambres impeccables et bien isolées sur le plan phonique. Piscine : super pour se détendre après une journée de tourisme ou de travail. Excellent rapport qualité/prix cet été. Possibilité de se restaurer sur place et superette non loin pour petit déjeuner ou repas rapide en chambre. Prestations haut de gamme. vraiment parfait. Nous sommes ravis - 2 familles, soit 7 personnes pour 3 chambres. Possibilité de prendre des places pour le trolley, tout près, pratique, à l'accueil de l'hôtel Westinn à 3 minutes à pied.
L'hotel est plutôt bien situé (30min de la maison blanche à pied), en bord de rue tout en restant calme. Il est équipé d'une piscine, un maitre nageur surveille la baignade. Le bar lounge est reposant et les prix des repas ne sont pas excessifs.
l'hôtel est correct sans plus mais à un prix exorbitant(il est vrai à Washington) les chambres situées non côté piscine sont inacceptables à ce prix isolation phonique insuffisante pas de thé dans la chambre
Nous avons séjournes à Washington Plazza Hôtel 9 jours. L’emplacement d’hôtel est excellent. Les chambres sont confortables et très propre. Le personnelle à la réception est assez aimable. ………… Mais je tient exprimer ma grande satisfaction de professionnalisme et la gentillesse des employés de BOKINGS.COM. Je recommande vivement cette agence, car je suis sur, que on n’est peut pas avoir des mauvaises surprise. MERCI a tout l’équipe de BOOKING.COM et Bonne année !
la localisation. un peu bruyant (bruit de circulation)
café gratuit, petites bouteilles de gel douche/lotion pour le corps/après-shampoing et savons sentant très bon, fer et planche à repasser, lit confortable, près du métro, personnel très sympa la connexion wifi, via waypal, était très mauvaise. l'isolation phonique n'était pas excellente, mais convenable
Un four micro-ondes aurait été très bien.
Tres bien place, pas loin de la maison blanche. Propreté moyenne, et la salle de bain est vraiment pas pratique.
Le personnel est super. Les chambres sont propres. éclairage aurait pu être mieux dans les chambres.
Le personnel était très gentil et la navette était incroyable. La nourriture au restaurant était ridiculement chère et horrible, et notre lit avait des puces.
I enjoyed my stay at Kimpton Lorien Hotel and Spa in Alexandria, VA. The hotel was conveniently located in Alexandria's Old Town neighborhood and a short uber ride from DC and Arlington. The hotel had the feel of a high end boutique hotel. My room was clean and the front desk staff members were helpful and friendly. There's a spa on site I unfortunately didn't get to visit during this stay however the room service food was excellent and the breakfast across the terrace from the hotel was amazing. I'd highly recommend this hotel for anyone traveling to the DC Metro area. It wasn't super expensive either I paid about $120 for a week night stay. I liked this hotel a lot, nothing to write her.
Location for easy access to the metro and the diversions and restaurants on King Street. My room was close to the back and ground floor. Consequently I was awakened by the early morning dumpster pickup.
Le confort et la taille de la chambre La chambre n'était pas propre, l'aspirateur n'avait pas été passé partout, les tasses à café n'étaient pas propres lors de notre arrivée, la glace dans le seau n'a pas été changé. Autre souci : la chambre était mal insonorisée : "ronron" incessant de la clim, on entendait nos voisins parler et chanter...
La qualité des chambres et l'environnement dans lequel se trouve l 'hôtel est bien. Ayant réservé quatre jours par internet via ma carte bleue, j'ai voulu changer le mode de paiement puisque j'avais du liquide en dollars, il m'a été répondu non malgré la demande auprès d'un responsable au téléphone. Le lendemain à l accueil je réitère ma demande et là tout devenais possible! Manque de formation de l'accueil ?
Confort, service efficace et rapide, calme Service payants très onéreux
La propreté de l hotel Bruit de la climatisation dans la chambre
Le must une suite au prix d'une chambre basique - piscine et salle de sport gratuite et petit déjeuner top sous forme de buffet Le wifi payant dans la chambre
hotel de luxe, grande qualité, tres bonne propreté, professionalisme parking payant en supplément, dans la norme des prix toutefois
Pas grand chose, à part la situation géographique... La chambre n'était pas assez propre pour un Hilton, pas de frigo, l'accès à Internet et la garde des bagages sont payants, les ascenseurs peu engageants,...
Il est situé dans la ville.
La proximité de centre pour les visites Le second lit dans les suites, il s'agit d'un canapé dépliable pour 2 personnes pas confortable du tout. Dans la mesure où l'hotel annonce une chambre quadruple, il devrait y avoir au moins deux vrais lits.
Hôtel bien situé, la Maison Blanche se trouve à 5 minutes de marche. L'entrée du métro se trouve juste sous l'hôtel. Le côté sud s'ouvre sur la construction d'un édifice; donc, à éviter. Sur demande, nous avons eu une chambre tranquille située au côté opposé de la construction et faisant face au Faragut Square. Accueil froid. Petit déjeuner non inclus, cher pour un buffet très ordinaire.
le confort des chanmbres
Qualité de l'accueil. Situation géographique. Propreté.
Le personnel et les snacks étaient excellents. Il n'y a rien
Des ordinateurs d'accès gratuit à internet, le téléphone grtuit entre les chambres. Et la consigne à bagages tolérée dans la journée du départ, après libération de la chambre. Le prix du petit déjeuner : 16,8 us$ en plus de la chambre !
Situation idéale à 400 mètres de la Maison Blanche donc trés proche des "incontournables" de Washington. Le restaurant un peu cher pour le niveau de cuisine. Carte de dessert sans prix ! Breakfast buffet juste acceptabke pour le prix. La salle est un peu petite pour l'heure de pointe du petit-déjeuner
Cet hotel est bien situé, près de la Maison Blanche et de la plupart des centres d'intérêt. Très proche d'une station de métro. Nous avions indiqué (via Booking.com ) que nous étions à 3 dont une personne handicapée sur chaise roulante, et l'hotel ne nous a pas prévenu qu'il n'avait aucune Suite avec aménagements pour handicapés. Nous avons dû changer d'hotel le deuxième jour... Et perdu 1 journée à déménager.
proximité, accueil, services... insonorisation des fenetres
La chambre correspondait exactement a nos attentes, elle etait conforme aux photos du site. Seul petit probleme: la taille de la chambre; un peu petite si l'on a plus de deux valises.
L'information que le personnel nous a donner sur la ville La démolition d'un batiment voisin
Spacious rooms, comfortable bed. The shuttle service is great and very accomodating whenever we needed it. Metro station is close by. Front desk staff was very nice. Liked having coffee available in lobby 24 hours. No vending machines in the hotel and nowhere close (walking) to buy anything. They have the little market shop in the hotel with exhorbitant prices! Smokers are allowed to smoke right outside the main door....which is also where we had to wait for the shuttle. One time there were 11 people smoking. Ugh! There should be a separate smoking area around the corner.
Nice large rooms with shower and bath in separate rooms. Good hot breakfast in the morning. Accomodating staff, and free shuttle service to and pickup from the metro stop and mearby restaurants. The sliding doors to the shower and toilet areas don't latch and tend to roll open by themselves. Our thermostat did not eork eell and we alternately froze and overheated all night. The fold out couch bed is handy, but so uncomfortable my kids wouldn't sleep in it after one night. They slept in the bed with me instead.
Staff was very pleasant and professional.The rooms were clean and spacious. The breakfast needs improvement, it was below average.
I enjoyed it all. The staff was wonderful, professional, an informative.
Clean room. Separate shower with large mirror, sink and counter/storage space along with separate room containing toilet with small sink and mirror is excellent for allowing more than one person to prepare for the day and other obvious reasons as well. Both of those rooms had good fan powered ventillation. Microwave oven in room along with refrigerator that kept items cold. Close access to metrorail and freeway. Located in area that at night is quiet with very little traffic. Some enclosed parking available at ground level under building. Beds were comfortable. In room wireless internet worked excellant. Staff was friendly and accommodating. Shower head needs more water pressure. Desk/lounge area of suite was adequate but would be nice if it were more spacious. No small kitchenette with sink. This is not a biggie for me but would make an extended stay and/or food prep more accommodating. Finally, also not a biggie but would be good idea is to have adjustable volume speaker by bed farthest from television as it would allow less volume to satisfy viewer from that spot. Overall, above average room and experience.
This is a nice hotel with great amenities. The hotel is very clean and feels new. The breakfast is pretty standard continental fare but we enjoyed it for all 4 days. The rooms have microwaves and refrigerators which was nice. Parking was free and plentiful. The Eisenhour metro station is a 10-15 minute walk down the street, but there is a shuttle call to take you to and from the station. We rode into the Mall everyday for about $6/person which beat the hassle and cost of parking downtown. There was an AMC next to the metro station with several resteraunts so we would eat there most nights and see a movie. Parking there is free in the evenings. Great location for us, very helpful staff, excellent stay.
Le personnel est sympathique. Les lits sont confortables. Bon emplacement. Propre. Le personnel au petit déjeuner (jenie) était super. Beatrice notre femme de ménage était géniale. Le bar sur le toit était fermé. Les serveurs à Steakhouse laissaient un peu à désirer. Le café était mal géré. Le bar du lobby manquait de personnel. Le distributeur de boissons ne fonctionnait pas correctement.
Tout était très relaxant. Longue distance à marcher dans la chambre.
It's the best location, and a good value. We always stay there. Personnel are so nice and accommodating.
executive lounge breakfast was good very nice suite of rooms staff very helpful noisy fan is the shower and in the hall
The hotel scheduled a wedding which lasted well into the morning hours, keeping many guests from being able to sleep, including us. There were many complaints to the switchboard, but the manager was not present, and the employees were not empowered to do much.
Beautiful room! Very spacious and enjoyable. Two TVS!!! :)
Liked the pre check in service via phone, vouchers for housekeeping, helpful staff, great beds, set up of room
The location, the surrounding stores, the room, the balcony (cost less than $10 extra) and the balcony view, the customer service, the cleanliness...no complaints at all. We were VERY IMPRESSED and will be back when in town!
Overall the experience was pleasant, rooms are nice, front desk help is always very nice. Your shower water pressure is excellent and a big deal :). Rooms are satisfactory. Your bar area seemed a little blah. It could use a bit of a face lift. The bartender was also not bad, but slow and not engaging.
King Size bed and suite very comfortable. Keys worked inconsistently for garage & Club Room, and at check out, I was unable to change from the original credit card I offered, to a different one I preferred. Pillows too soft Absolutely HATED the limitation of TV channels available so paid for movies could be pushed on guest.
Room was ok Parking was expensive for the area. Fire alarm went off at 3am. View was not good for the price
Room was comfortable and the amenities were great! Parking garage elevators were under construction, which meant a lot of walking from garage to lobby.
Roomy, location, reasonably clean, decent service, frequent shuttles, next to premium 24hr grocery, bike share across the street. Metro was 10 minute hike away.
Location was great She didn't like the small towels. We stayed at a Courtyard Marriott in Baltimore and the had huge towels.
Staff were very friendly and helpful.
This hotel does a wonderful free Breakfast with made to order food and a very efficient staff. The manager receptions at night are also done very well. Good location for access to Old Town Alexandria and the DC Metro. The property charges $28 per night for parking in the facility underneath the hotel. There really is no other available parking for this hotel. The parking is dangerous and has overally small spaces in between large concrete pillars. Not only are you paying too much but the parking is impossible. Too many handicapped rooms. We were assigned one when we didn't want one at all. We also were not given the bed type on our reservation. Management didn't care. We were part of a party of 13 people staying at the hotel for an event.
Room were spacious and quiet, provided it overlooks the back of the hotel. Large lounge, kitchenette and other facilities ok. Good breakfast, included in the room rate. No bath robe, no slippers, no shoe shine and a frighteningly empty fridge, i.e. no minibar in the room, bring your own. Rooms on the railway side are quite noisy.
Staff did a fabulous job at the free breakfast buffet. They were efficient, friendly, and cheerful amidst a sea of families there over the July 4th weekend. 8 floors, but elevators are extremely efficient. Beautiful atrium. Very close to King Street Metro Station for easy access to DC attractions. Also right off King Street, the main drag in Old Town Alexandria. About a mile's worth of interesting shops and restaurants to walk down to get to the Potomac River. Great place to stay! TV channels somewhat limited and a bit fuzzy.
We were welcomed by a very friendly receptionist, her name was Leah. She was very helpful in checking us in.
Arrived by train at 915AM on check in day, expecting to leave bags and check in later, what a pleasant surprise to find out a room was ready and we could move in. The staff were all friendly and helpful, the breakfast was a great start to our day, and was by no means meager pastries and fruit, but eggs, sausage, potatoes, waffles, French toast,, oatmeal, grits, and more! The nightly managers reception with drinks, and snacks was a great touch to the end of the day. The hotels location could not be more convenient for travel, Amtrak, and D.C. Metro stations mere steps away, in addition to the The King Street free Trolley. I saw many families enjoying the Hotels amenities as well. We did not park here but the price seemed comparable or less than other area hotels, the price for our Amtrak tickets was about what it would have cost to park, without fuel costs or a stressful drive from Norfolk. Nothing fell short of our expectations, and we will likely make this trip again.
Des boissons sur la véranda, le dîner et le petit-déjeuner à Robert's, lit et literie confortable, personnel attentif, bâtiment classique et jardins, à proximité de la station de métro.
Il n'y a qu'un restaurant pour un si grand hôtel, donc un jour quand il y avait du monde le service et le repas sont mauvais.
Nice lobby, courteous staff, comfortable bed. Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.
Very clean, quiet and accommodating.
Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming. If you forget to tip housekeeping each morning, don't expect clean towels.
Comfortable and close to our family destination. Good food.
Location, acces from airport iad is good, commuting to business address in Arlington area ok. And, ... a tgi Fridays across the street.
Very clean. The staff was very nice and they even let us check in at 9:30am. Nothing
We would be out all day and it was very nice to come back and our room would be so nicely clean and all we had to do was get ready for the next day. The breakfast not much of a variety.
room was clean and luxuriouss A/C was loud and room temperature was hard to control.
Staff was very helpful and free shuttle to King St Metro station was great!
The room was very clean. The breakfast wsa great! The staff had a heavy accent and sometimes it was hard to understand and they didn't recommend any restuarants that were american food.
Free parking, free breakfast, & very clean room, comfortable bed Need better pillows
Easy access to both Reagan Intl Airport and to Washington DC. Close to shopping and dining in Old Town Alexandria. No shuttle service
Courteous service, clean, great breakfast.