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Tried to get room early but was categorically told check in at 4! No discussions ! When I got to room , door was chipped, A/C didn't work properly . Beach is ok but huge construction next door . Staff overall was not very accommodating. Wouldn't come back If you get a low rate , have a short stop over and don't care about service this is a good place
Staff was very friendly Hotel is tired
La plage est incroyable ! Propre, sable blanc et eau transparente. Mauvais état de l'hôtel. La première chambre était moisie, la moquette était mouillée et il faisait trop chaud. La deuxième chambre était correcte, mais l'électricité était un problème et le 3ème jour la moitié de la chambre (dont la climatisation) n;avait plus de courant, même si nous avons signalé ce problème immédiatement, ce n'est qu'après 4 heures et de nombreux appels téléphoniques qu'ils nous ont informés que nous serions transférés. La troisième chambre était correcte. En résumé, les chambres sont démodées et dégradées et le service est médiocre.
Séjour horrible. Rien ne fonctionnait. Le personnel est très désagréable.
Tout, bon emplacement, belle plage et personnel. Pas trop cher et il est facile de prendre le bus. La Daiquiri shack était géniale. Il n'y a rien, juste les rénovations qu'ils n'avaient pas complètement terminées, mais pas de gêne occasionnée.
Le personnel de l'hôtel est très bruyant dans les couloirs, surtout au premier étage.
The access to Atlantis resort. Excellent location. Wi-Fi available. Modern rooms with all conveniences you may need. Ability for quick check-out on last day. Breakfast was not fantastic and not really large enough venue for serving breakfast for so many people; room was not serviced while I was there; there were additional charges ($20 a day for energy + service + 20% tax) I had not realized I would have to pay until I got to the hotel (my fault for not checking but still a nasty surprise), check-in only at 3pm (quite late) although the hotel has a luggage storage room and they were kind enough to provide the pass to Atlantis so one could wait there until 3pm. For me, staying in a hotel with so many rooms is a bit impersonal when there are charming, characterful hotels across in New Providence but I had made that choice for something different.
Clean comfortable rooms walking distance to ferries iand excess to Atlantis. Breakfast and Wi-Fi included as well as access to Atlantis .
Staff very helpful and friendly. Rooms spacious, comfortable, we had single king bed, plenty of pillows and extra blankets available. Small room refrigerator worked fine. Excellent internet special on room through Orbitz, but $60 per day in added fees (these were disclosed on web, no surprises). Cheaper to get rooms than pay daily rate for Atlantis facilities, use of Atlantis allowed day of sign-in and sign-out. Breakfast adequate, nothing exciting. Plain white bagels, the usual scrambled eggs and self-bake waffles, limited fruit and juice. Would like healthier and more diverse options.
Day pass to atlantis included Everything ok
Good location on the island Restaurant
The only thing I liked was the history of the hotel. The best part was leaving! Reception area was small. Hotel was not family friendly. Bedding and furniture was old and musty. Housekeeping sprayed the bedding down with lysol as soon as we checked into the room without being asked to. As if they knew it wasn't clean.
La configuration générale. L'endroit idéal pour passer des vacances. La chambre avait une vue merveilleuse. Les plages sont belles et propres. Le tour d'eau Rapid était vraiment amusant pour tous les âges. L'aquarium était vraiment agréable et merveilleusement fait. Tout le personnel au bar était très poli et serviable. La nourriture était très chère. Pas beaucoup de vie nocturne. Les machines du Casino étaient à l'étroit, donc pas amusant pour jouer.
We loved the staff. everyone was very accommodating. the food was excellent and all of the servers were great!! The pools were awesome and so was the beach!! We loved the private Island. The water was beautiful. We wished that the private island was open later than 4:00PM. We were told that they stocked Bacardi Rum, but they did not. The Piano Bar should be open later than 11:00PM. That way you could have the loud music at Crickets and the Piano music for the other crowds. We were told by the reception when checking in that they would stock our room with alcohol, but this never happened. It would have been nice to have a cocktail in the room. The butlers would reserve all of the chairs for guests, but we noticed everyday that many of the chairs were never used, so other guests could not get a good seat.
La formule tout compris était géniale, la nourriture et les boissons étaient tous excellents. Le service était fantastique - tous les employés se souciaient vraiment de rendre notre séjour aussi confortable que possible. Les chambres et les équipements sont démodés. Les commodités offertes dans la chambre étaient vieilles et certaines ne fonctionnait pas (sèche-cheveux, détecteur de fumée). Tout avait l'air vieux et a besoin d'une rénovation. Mais pour le prix c'est imbattable !
L'alcool illimité Tout le reste. L'emplacement de l'hôtel est loin de tout. La nourriture était médiocre. L'établissement dans son ensemble était très vieux. Il est sérieusement besoin d'être rénové et ils semblent retarder le processus autant qu'ils peuvent. Je ne reviendrai pas ici. Séjournez à l'hôtel Melia ! Endroit génial et vient d'être rénové. Il est également tout-inclus.
the grand central hotel staff was very friendly and helpful. the hotel location was very convenient for downtown Nassau, everything is within a short 5 minute walk. the hotel was fairly quiet and i never had any problems there in the 8 days i stayed. the hotel could use some upkeep but with the price it is a good deal if you don't plan on spending much time in your room. the bed sheets are a little old and after reading reviews stating the same thing i brought my own. no real complaints, i would stay again.
My flight was delayed by 6 hours so reached bahamas by 2200. I booked it through kayak linked to booking.com they have me a price for 5nights including VAT. When I entered inside that filthy place she charged me the price shown by BOOKING.com +vat and it was way higher. I tried to show them the papers of my booking where it clearly states prices including VAT but the person working in front said she did not get any instructions like that from her management. You get hot shower only when it has it's mood and sometimes late morning by 11 if you plan to take shower water might not come. Water was salty as hell and toilet doesn't flush properly. When you call them for maintenance service the person shows up checks it and everytime he will say he will be right back in 10 minutes and don't even show up. Vending machine is out of stock the whole time I stayed. Only GOOD thing over there was it's in the DOWNTOWN. Poor quality and they ripped me off
Location only Very dirty, old, rundown and sketchy. More like a hostel not a hotel for $90 a night...maybe $20
It had working AC, cable television and a hot shower. I just needed a place to sleep for a night and this was perfect. The cheapest I could find in town and if all you require from a hotel is a place to sleep and leave your stuff this fits the bill. It may be a little run-down, could use some paint and new fixtures but I've definitely stayed in worse, right here in the U.S. It was actually better than I expected after reading some of the reviews. I would stay here again if I was back in Nassau.
Location No wifi in the rooms
Although the room was booked with an accepted credit card, they demanded cash when the traveler tried to check in, and refused to allow him to stay. They refused to utilize the credit card they accepted by phone for room payment, refused a different credit card he had with him, and because he was unable to pay cash he was turned away with no where to stay, in a strange and dangerous city, alone. Terrible experience.
Probably the cheapest hotel to stay on this expensive island. There are unleashed dogs around, it's cash only and it was fairly dirty. It's definitely not a place to linger, just sleep and get out. The walls are paper thin so we heard the owner snore very loud all night.
I really enjoyed breathing in all the mold off the walls. I appreciated spending an additional $37 in cleaning fees to stay in a completely dirty room. The floors were filthy and mini fridge had old food and drink stains. Not to meantion the 3am wake up call from someone being attacked right outside the room and thinking that my girlfriend and I may not live through the night. But I really like the lack of customer service when I didn't even stay the 2nd night and after telling them this they would not refund the money I spent since I was extremely unconvinced to find another hotel to stay at the rest of my trip. If you don't enjoy a good nights sleep and want to risk the life of you and your loved ones then this would be the hotel to choose. I also did not like the fact that our room looked like it had been broken into before because the door frame was pride away from the wall and you could see in from the hall. The hookah bar next door that plays extremely loud music until all hours of the night. And lastly the amazing drug dealers that ask you every couple of minutes if you want "party favors" and heckle you and your loved one with inappropriate remarks. This area only brings the dirtiest of dirt balls and should have listened to the cab driver on the way over when he asked if I "packed a gun."
The hotel staff was very accommodating and more than willing to go the extra mile when presented with the opportunity. We were without hot water for 3 of the nights and that's just not acceptable. I'm not one to write a bad review and I typically give the benefit of the doubt but we weren't offered anything to make up for the gross discomfort.
Unique hotel with a nice deck with a great view of the ocean. The room was clean. The hotel advertised a restuarant yet when we got there after a long day of travel we found it was closed on Sunday. We asked what was around and was told we had to take either a 15 min/$$ taxi ride to town and try to find something or walk down to the beach about 15mins in the dark to another hotel's restuarant! Neither were good opinions. The girl at the desk was not helpful at all, giving us no suggestions. Our room was clean but the lock was broken on the French doors leading to the shared balcony (a big wrap porch that circled the whole building), the lamp by the side of the bed was broken, falling off the wall, no air conditioning and the ceiling fan didn't work. We walked through the "garden" and the small pool looked more like a pond! Green! This was only a one night stay to be close to the airport but it was way to much money for what we got!
I did not like anything. i paid and booked on Kayak and they did not hold a room! Did you hear me? in another country with no room! Can you imagine, paying, flying to another country during their peak season and not having a room? To make it more insane, I called and spent 27 minutes on the phone with Kayak and they still have not processed a refund. They actually have a note in the system that confirms the hotel does not have a room and have yet to process a refund as they are waiting on the hotel to confirm..... again..... 100% the worst travel experience i have had.