Points positifs : The staff was apologetic and friendly. They also said we did not have to refill the gas due to having to wait so long
Points négatifs : We had to wait an hour and a half in a parking garage for our rental car
Points positifs : Free upgrade and clean car
Points négatifs : Pickup location was chaotic. Difficult to find and line of 20 people with only two workers.
Points positifs : Staff was professional.
Points négatifs : Had to wait ~ 20 minutes for the car. Don't know if I hit a rough patch of renters all at once.
Points positifs : Pick up and drop off were easy.
Points négatifs : I got an economy car and it was definitely economy. There were stains on the fabric seats and I couldn't figure out how to hook up my phone to the bluetooth. It might have been an extra cost. But the car rental was inexpensive and it was easy-in and easy-out. This is probably more of a problem for the airport, but I had a friend drop me off and we drove into the parking garage. There is not good signage about visitor parking.
Points positifs : Quickest check in we've ever had for a rental, and staff members were super helpful.
Points positifs : Everything went as expected. What more could you ask for?
Points négatifs : Nothing comes to mind.
Points positifs : Drop off was super easy, and staff were friendly. We also got a free upgrade, so that was nice.
Points négatifs : Pick up was so difficult! We weren’t coming from the airport so we had to Lyft to the office. But there’s no easy way to get there unless you’re coming from the airport. So we had to walk, in the heat & humidity, with my friend being 7 months pregnant, to find it, it was not great.
Points positifs : Car was new and in tip top shape.
Points négatifs : Car had water marks on the outside. I opted to take it to the car wash myself.
Points négatifs : Having both key fobs ties together with some damn security ring, very annoying.
Enterprise is great
Points positifs : Great staff and options
Points positifs : The pick up was quick and easy. Car was nice and clean. I actually changed my drop off location because it was closer to my home. No problems.
Points positifs : I told the agent I didn’t want the insurance and he tried to charge me $700.00 for insurance and after discussion I had with him I still got charged 2p1.00 for insurance that I did not need or want. I will not rent another can from thrifty again. In fact my return flight was canceled and I rented another car but I rendered from National. I was told what I would be charged and that is exactly what I was charged. At thrifty I was told my total price was $501 and was charged $713.36
Enterprise possède 2 succursales à Kenner. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.
Non (selon nos données)