Réservez une voiture de location chez Avis à Kenner

the car they gave me would not start. had to cancel trip

Points positifs : the car I finally got was good

Points négatifs : the fact first car wouldn't start, it took six hours to get me into a different car, I had to cancel travel for that day (a day I specifically wanted to travel), they did not want to give me any credit for the fiasco. They finally offered to credit the car but the charge remains on my credit card. Very very poor service

Terrible slow at MSY pick up

Points négatifs : Arrived at MSY around midnight on Easter Saturday night. I was eighth in line at the Avis counter. One indifferent clerk was working the line. Three people were processed in about 30 minutes. At that point I bailed and rented from Hertz instead. Cost me more than the deal I had at Avis, but I didn’t care. If Avis doesn’t care about processing customers promptly then they don’t get my business.

Avis

Points positifs : Nothing

Points négatifs : Terrible service and car was extremely sorry and smelled terribly.

AVIS

Points positifs : Extensive wait to pick up my car

Points négatifs : Car infested with roaches--not happy at all

Dirty car with soda all over windows and dash

Points positifs : The car made the whole trip without breaking down

Points négatifs : Charlie and the car was dirty. You could not see through the windows at night time because of the soda all over them. Burn holes in seats and hole in the carpet on driver side floor. Overall the most uncomfortable car I've ever driven and I have to be on a 20 hour car trip with it was not good.