Avis des clients
Note globale
8,1
Excellent
Basé sur 52 avis
Propreté
8,2
Confort
8,4
Prise en charge/retour
7,9
Rapport qualité/prix
8,0
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Commentaires récents
Avis des clients
14
2
2
1
4
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2,0
Points positifs : Nothing
Points négatifs : We made a reservation weeks in advance. 3 days prior to our trip I called the location to be sure all was well. The recorded message said hours were till 11PM. When we arrived at about 5:10PM, the desk was empty. Location closed. Called the customer service (JOKE) number. Out of luck. No customer service at Enterprise! Lesson learned.
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2,0
Points positifs : Nothing. They wouldn't rent to me and I still had to pay for the insurance.
Points négatifs : You could have not charged me for insurance on a car I didn't drive.
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10,0
Points positifs : Friendly staff at pick up and drop off. No hassles at either end of the rental transactions.
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9,2
Points positifs : Friendly and informative service.
Points négatifs : I think customers should charged by the hour, I was late by 1 hour for my 24 hour rental and was told I would be charged an entire extra day for it, I get it, but still.
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7,2
Points positifs : Staff was excellent but severely understaffed for University move in weekend.
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4,4
Points positifs : Nothing!
Points négatifs : Our flight was delayed and when we got to Enterprise they had given our car away along with about 10 others who had contracts. They told me to they'd honor any additional costs. THEY DIDN'T! I will never use Enterprise again!
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9,2
Points positifs : Staff
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10,0
Points positifs : quick and great service, clean vehicle
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8,0
Points négatifs : They didn’t acknowledged the insurance y bought online and told me if something happened to the car I had to pay anyway... unless I bought another insurance directly with them.
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8,8
Easy, but Unclear!
Points positifs : Easy drop-off!
Points négatifs : But unclear as to how to drop off. Eventually found the key drop off.
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10,0
Great service!
Points positifs : The agent was friendly and helpful. They had my car ready when I arrived. Pickup and after hour drop off was quick and convenient. The car was perfect and clean.
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8,8
Points négatifs : Long wait to get the car very nice people though but too few
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