Hôtels à Gangtok

Points positifs: Location and hotel facilities are excellent

Points négatifs: Staff needs more grooming a number facilities like jungle cafe we only got to know last day after our 4 day stay - food in restaurant is barely edible however room service food was good.

Points positifs: The property was fantastic. Rates (particularly dining buffer etc) were very expensive, although the food was very good. The spa was very good. The property is however close to a road which is very noisy with loudspeakers blaring early in the morning.

Points négatifs: Close to a public road. Expensive

Points positifs: Cleanliness

Points négatifs: Value for money

Points positifs: No restrictions for guests

Points négatifs: Not value for money

Points positifs: Bathroom & swimming pool were awesome

Points positifs: The property was very nice. The hotel manager Mr. Chettri was very helpful. They also helped us arrange the trip for Nathula Pass. We were travelling with family (4 adults and a child below 1 year). We had booked two rooms, one with mountain view. We were very satisfied with the arrangements. The view from the room was good. The taxi stand is right outside the hotel which was very convenient. The Mall road is also at walking distance, 15-20 mins. Their restaurant is very nice, food is good and ambiance is wonderful. Complementary breakfast has a wide range.

Points négatifs: Only drawback is they do not have any lift and there are 4-5 floors.

Points positifs: Nothing

Points positifs: The rooms were decent...Breakfast is good...MG road market is about 20mins by walk...If u get a room with a view then it's even better...

Points négatifs: Nothing

Points positifs: Location is near MG market. Local taxis available easily near hotel.

Points positifs: The room was big which I did not expect. The view from room was just superb. Really love the view.

Points négatifs: Bathroom!!! It was really tiny one. Someone above 6 feet hit the wall while using it. Breakfast was bland in taste.

Points positifs: Good hotel with spacious rooms ..We were given an interconnected room with big private terrace on the 5th floor. Excellent and comfortable stay. Felt more like home.Very good food and nice room service.

Points négatifs: Nothing to dislike

Points positifs: The main problem i got out here is that they dont have lift..it is difficult to go upstairs .

Points négatifs: No lift

Points positifs: Le personnel était compétent et aimable. Nous avons été surclassés dans une suite extrêmement spacieuse. Le balcon est un plus.

Points négatifs: Un bâtiment bloque la vue depuis la chambre et des travaux étaient en cours à côté ce qui a occasionné des nuisances sonores.

Points positifs: the shower needs a door or the toilet will be all wet after shower water not hot at times would be good to have a handheld shower

Points positifs: Everything from service to food to rooms to the view.....

Points négatifs: Nothing

Points positifs: Location was great. F&B manager Sagar was the only one whom we felt had sense of customer service responsibility. Breakfast was Ok.

Points négatifs: Most of the staf was felt wanting for customer service. The reception manager was bit rude, while other staff needs to be properly trained for customer service expectations.

Points positifs: The property is located very close to MG Marg. You can walk up to MG Marg from the property if you like. Its a pleasant 10-15mins. walk. Staff (Mr. Prem) are friendly and breakfast spread is quiet good. The room's balcony open out to an awesome view of Mt. Kanchenjunga. The rooms are also spacious and clean.

Points positifs: Location and verdant surroundings. It was also very peaceful and Kanchengjunga peak was always on the corner.

Points négatifs: Not enough drinking water for a day. They rationed 2 litres of water after charging 26000 for 3 days. I asked for cabs through them which overcharged me for trip. 7500 rupees for Natu La is not worth it. Cab driver also wanted to get back at 4 pm on all days. They have planned itinerary for sight seeing, and will charge you 5000 and 7500 for Natu la which is overpriced for a 6 hour trip. Flower exhibition was just a nursery. In total, I paid 26000 for 3 day stay and 22500 for an Innova for 2 day sight seeing and a to and fro ride to Bagdogra. Cab from hotel is not worth it. Highly overpriced and fleecing tourists. Its better to check out more and hire a person who owns cab and can do more justice to it. Basically money changes Denzong hand, travel agency hand and a little goes to driver.I should have checked out more and hired something better. By the way, i went to Shillong , was charged 13500 rupees for exactly same thing and driver was awesome and he took us sight seeing from 9am to 9pm. infinitely better experience. Hired a Brezza there which was owned by driver. Fitness centre is poorly maintained. Some of us like to exercise too. But, I am happy overall with my experience at Denzong, property is well maintained and very scenic. People were awesome.

Points positifs: It's really nice ability to get most of Southindian dishes.

Points négatifs: Nil

Points positifs: Food was good, the view as well. The entire place had a n old-world charm.

Points négatifs: The bathrooms in the superior rooms could have been slightly bigger and better. The partition between the balconies could be cleaner. It's filled with old cigarette butts and junk. The hotel can provide a shuttle service to MG Marg, the hub of Gantok.

Points positifs: The best part was the location and the view if you take the mountain view rooms

Points négatifs: The facilities lacked. The bathroom was below standard. The bathroom shower did not work. They do not provide hair dryer, shower gel, shaving and dental kits. They do not provide a double bed in all rooms, so couples visiting might face an issue with that too.

Points positifs: The breakfast, service and location are really good! The staff tried their best to meet our requirements and were always there to help. There is no doubt that the staff are genuine and honest folk who want the guests to have a good experience and are happy to troubleshoot. However, we still didn't like quite a few things during our stay.

Points négatifs: Honestly, for the price, this wasn't the best choice for our stay in Gangtok. - The bathrooms didn't look like they had been cleaned very well and some fittings were loose. - The electricity went off suddenly in the middle of the night and with it the standalone fan we had requested as it was really hot and there are no fans in the rooms. It took a little while for power to get back on. - They didn't clean our room or make the bed! On calling the manager it looked like there was some misunderstanding because some previous guests had complained about staff entering the rooms without the guests' permission. But they didn't bother asking us if we wanted the room to be cleaned or not. They did it the second night onwards as we made our displeasure known. - The telephone stopped working randomly (maybe because of the power failure?) and even when it was working there were several times when no one picked up our calls to the reception. We still enjoyed our time in Gangtok and the location is a brisk 5-10 min walk to MG Marg. In hindsight though, we should've have stayed at a property / homestay a little further away at a cheaper price and just taken a share-cab to MG Marg when needed for shopping etc. It just doesn't look like there are any nice properties close to it. P.S. - I do want to the mention that the manager (Sudeshna) was kind enough to offer us a room upgrade when we called to give feedback and we are grateful for it. Just wanted to give our feedback that the property needs to invested in, maintained well, cleaned well. The staff can only do so much if stuff keeps breaking down or is old and shabby. It's in a great location and has a lot of history going for it. The fact that it's a "heritage building" is no excuse for clean, well-maintained rooms and clear communication.

Points positifs: Hotel pittoresques au centre de la ville tout en étant au calme . Chambre confortable avec petit chauffage d’appoint dans un petit bâtiment de style tibétain avec coursive aménagée avec fauteuil en rotins Personnel très performant pour organiser les visites de la région et bon restaurant

Points négatifs: la wifi pas très performante

Points positifs: Loved the view, loved the size of the room, loved the balcony and the staff Thank you

Points négatifs: Nothing really, the WiFi could be better in the room but that was minor

Points positifs: Friendly and courteous staff

Points négatifs: Bed was uncomfortable.

Points positifs: Property was close to the MG Road. Staff was quite friendly and helpful.

Points négatifs: The washroom wasnt clean and upto mark as expected from a boutique hotel. Also there were cobwebs around the property

Points positifs: Good staff, nice food, good location. I would recommend.

Points négatifs: I had asked for honeymoon bed decorations but it was not done.

Points positifs: Nothing really. Staffs are alright that's all.

Points négatifs: The location was simply awful. The roads are so bad that taking your own car is a risky bet. Roads are narrow and steep and in most places you wouldn't be able to take any U-turn. Rooms as well as food were overpriced and there was nothing special about the place. I have been to Gangtok so so many times and I know there are much better hotels at much cheaper price. They also had very poor network which led to a payment failure while using our cards. We stayed there for one night only because it was already past seven and raining incessantly. Then next day we stayed at a hotel near Development Area. Not only was it cheaper but we got an amazing suite room with full view of the Ranka valley. I wouldn't recommend this place at all.

Points positifs: Breakfast was okay.

Points négatifs: Staff didn’t respond properly. Property was not clean. The experience was very poor.

Points positifs: Nature view, Good behavior staff, Tasty food, Cleanses. it's the best part of the resort.If you want to stay away from the main city hazard then this resort is the good options to stay in Gangtok.

Points négatifs: Transportation is the main issue of the resort.If you want to go in the main city you have to pay handsome amount to the car.After 8pm you may get problem for returning from the main city to the resort because no vehicle wants to go.Due to the resort is very much outside the city.If you want to go to the resort booked a cab all time for you otherwise you may get a problem.

Points positifs: helpful and very professional staffs. Great location and comfortable room.

Points négatifs: WiFi was too slow. It would be great if each room have own thermostat. Food was good but it would be great if there is authentic Nepali food and more choices. Overall it was great.

Points positifs: Humble staff, food was exceptional. Nice view

Points négatifs: No room service after 10:30 pm

Points positifs: The ambience was very good and the staff at the restaurant were very helpful and understanding, the rooms were spacious. On the whole the location was very good away from crowd and noise.

Points négatifs: The food was not upto the expectations, it needs to be improved..

Points positifs: Room was spacious, clean . Staff was very friendly and helpful. Resort location and premises is beautiful.

Points négatifs: It was a family room for four adults. However, the the two beds were not even queen size. Just about 4 ft in breadth . Two adults could not fit in each bed. Cups, glasses,water, towels, tea & coffee sachets etc were only there for twopersons instead of four. Staff were very polite and helpful but they were a bit sloppy in the restaurant. Feel they require a little more training.

Points positifs: Location is reasonable - not too far from ng marg.

Points négatifs: Filthy room with seapage all over, stinking and suffocating, electricity issues, food was below avg.

Points positifs: Nothing. The staff do not have the exact knowledge of their hotel. Our experience was so bad we wanted to eat something during our stay but we were told thatnothing is available except tea and coffee. We requested to arrange then also nothing was taken in to the consideration. The restaurant service is super slow and at the check out time we felt so regret that we chose this hotel for our stay. Shangrila in gangtok is not suited for a 4star category. Sometime of you get a chance please visit shangrila or any other 3-4 start hotels you will get to know the difference.there was no luxurious things as other 3-4 star hotels have. Please work on this.

Points négatifs: Nothing. The staff do not have the exact knowledge of their hotel. Our experience was so bad we wanted to eat something during our stay but we were told thatnothing is available except tea and coffee. We requested to arrange then also nothing was taken in to the consideration. The restaurant service is super slow and at the check out time we felt so regret that we chose this hotel for our stay. Shangrila in gangtok is not suited for a 4star category. Sometime of you get a chance please visit shangrila or any other 3-4 start hotels you will get to know the difference.there was no luxurious things as other 3-4 star hotels have. Please work on this.

Points positifs: Location is good and hotel is new and clean

Points négatifs: Room size was not fit for money paid. Food choices are limited

Points positifs: Restaurant Staff and food

Points négatifs: Room was like a dungeon with no ventilation Bathrooms were stinking all the time

Points positifs: Nothing to like in this place

Points négatifs: Staff is incompetent. Wifi password was provided after repeated reminders on the last night. Room smaller than reception desk area. Water is not provided despite repeated callings. Towels were not replaced post cleaning and had to ask for towels at 11pm. Horrible experience.

Points positifs: The breakfast layout is splendid - both western and Indian items were very well done. The food item available during lunch and dinner were uniformly of very high standard - Indian, Chinese and a few western dishes. The bar is limited but OK. The In-room aminities / supplies are quite good. We got a good room for two elderly people. The staff are young and friendly. This is way above any budget hotel.

Points négatifs: The room furnitures are sturdy and simple - not of modern stylish kind. The hotel is adjoined by some other smaller hotels or shanties - that affect the privacy - a slight change in room design may improve this. The road in front of the hotel is narrow . The hotel is not situated near the mall - even though it is a walkable distance on a clear day.

Points positifs: Excellent staff, very courteous, polite and helpful. They made the stay very comfortable. Very clean hotel. Food was very good and tasty especially the breakfast

Points négatifs: No hot water in the bathroom. Didn't upgrade the room despite low occupancy in the hotel. Small gesture which was possible could have made our stay even better

Points positifs: Gr8

Points négatifs: A bit away from MG marg

Points négatifs: The Size of Bed and there was no staff in the reception at night time, we came from casino at around 2 am midnight and the door of the hotel we're locked and the guard was also sleeping. I tried to call at the hotel number as given by the staff of their visiting card and the phone connection was also not working. Our spouse came at 2.20 am to open the door of the hotel. May I want to know for which we have facility we have book the hotel and have paid you around 8000 per room having no parking facility even. And one more thing the size of bed as given in both the room we're different, as in one room we get 6*6 bed size and in other 5*6 bed size after paying equal amount in both the room.

Points positifs: Every thing good

Points positifs: 1 Location next to High Court great for advocates. 2. Walkable to MG road which is the main market and all eateries are there. 3. Staff is good and polite. 4. View of Mountains from the room on the higher floors (2nd floor upwards)

Points négatifs: 1. Space is limited. Virtually no open space and no parking space. 2. Food options and quality for vegetarians can be improved. 3. 24 hrs room service is not there.

Points positifs: It was very confortable and has nices views.

Points négatifs: But they were stingy with the hot water ( in the shower only 25 litres every half an hour. If you are two people...) and with the Wifi only for indian phones! and every time you stop ten minutes to use it, you must reconnect) besides there is no 3G/4G in the interior of the building.

Points positifs: Nice location and the view from room to see kanchenjunga was awesome. Sparking clean and friendly staff. Food was good and overall we liked it.

Points négatifs: Nothing

Points positifs: Apart form the fact that it is lovely city if Gangtok - nothing else

Points négatifs: From the receptionist at the time of welcome till the manager Waiters and door men are kind and generous

Points positifs: Toilets nice n clean

Points négatifs: Old n little worn out interior in room alloted to stay ,unclean alleys, exorbitant rates of items on menu , limited breakfast choices

Points positifs: A surprise decoration done by Mr. D.S Bannot, the housekeeper in our room. A very cooperative receptionist, Miss Sherpa just made our trip a comfortable one.

Points négatifs: Note for booking.com: Mention the hidden cost at the total cost of the hotel. The hidden cost should not be mentioned only in the terms & condition.

Points positifs: Nothing...wrost hotel

Points négatifs: Everything ,like rooms etc

Points positifs: stuff

Points négatifs: Interior design of hotel. If you book through booking.com then they will set your room which are situated in the underground side of the hotel. You will not have access of elevator. You have to go down by stairs in their underground :( you will suffer with your family :( The buffet breakfast provided should modify the items, Thanks

Points négatifs: The room has no view

Points positifs: Staffs behaviour excellent Comfortable .

Points négatifs: Its too expensive. In this price , could have get some more facilities.

Points positifs: Location

Points négatifs: Room was small..geyser was not working properly

Points positifs: Loaction is very good because it us located nearby MG Marg, it takes only few minutes to reach bywalk. Staff is polit and professional as It's a group hotel. Property is neat and clean. Food is delicious and room service is fast, after giving order you have to wait only 15 to 20 minutes. Best thing that I felt was "peace " means there was no noise of traffic and all. One more thing I would like to add that I had booked for Delux Room but after reaching there Staff has upgraded my booking to premium delux room in same cost.. Thank you, LA Ttakshang Residency & Spa

Points négatifs: Npot like value of money location very bad

Points positifs: Staff behaviour

Points négatifs: Room size and food quality needs to be improved

Points positifs: View was good. Staff was warm and welcoming.

Points négatifs: Food was not that great. I mean it was ok. Options were very less. Also they can improve upon the breakfast menu and quality. Could not really enjoy the "courtyard" as the extension construction was going on.

Points positifs: Everything

Points négatifs: Rooms are ordinary, prices are of 4 star.

Points positifs: It is very close to MG Marg yet so secluded, quite and peaceful. The decor and facilities are cosy and bright. We loved the decent breakfast spread and the staff were very helpful and courteous. Recommend it specially for families and couples

Points positifs: Every thing

Points négatifs: The food in the hotel restaurant was pathetic...asked the hotel staff to do something about it...they said the dish was made like that...overall experience of the hotel was good the only problem was the food..which was not worth eating... Was partially uncooked

Points négatifs: Room floor was very slippery.

Points négatifs: Location is pathetic, property is not maintained, cleanliness is poor however restaurant service was good.