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Playground and kiddie pool No late check out
We try to stay at the Best Western Antlers evey year. It isn't the lowest price but to me it is the best value. The grounds are beautiful, he continental breakfast is great. We have tried other Glenwood hotels but this is our favorite. Our room was a little musty when we walked in but it cleared when we lowered the air conditioning a bit.
Nice room. Good breakfast. Friendly staff
The view from the river side of the hotel was excellent. It was a short drive to most everything and staff was friendly. The breakfast was nice and had a good selection. The fitness center was quiet lame it only had a bike elliptical and one weight machine.
Clean room and nice beds. Continental breakfest was hot and tasty.
The room was very clean, the view of the river was great. Overall excellent experience.
Wonderful views from the hotel The river and the mountains Great beds and sheets and comforters Excellent breakfast !!!
Quiet, good location for our needs, which centered in west glen wood, generous breakfast. Carpet was pretty grubby in public areas.
I loved my room and the people were so friendly. Great stay! Everything was excellent.
Friendly and helpful staff. Warm choc chip cookies upon our late arrival. Very nice with the couch/table, desk/chair in room. Nice looking facility inside and out. Breakfast was great! Delicious and stocked continuously! Definitely would recommend! Just didn't sleep well on the beds. Was expecting to but didn't.
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The hotel clerk who check me in was very friendly. The hotel had an indoor pool and a nice hot breakfast.
I appreciated the cleanliness of the room! I have stayed at higher star establishments that did not have the room as clean as this hotel. I did not like the pillows. They would just sink and I would have to crunch it up to support my neck.
Hotel very clean, breakfast are very good, kids love the pools
Great location! This place is right around the corner from the tram and within 5-20 mins walking distance from food, downtown shops & the Hot Springs. Delicious chocolate chip cookies from 5-9pm daily was a nice touch. Breakfast was good. Friendly staff. Room was 'surface clean' but the carpet was disgusting. The toilet was old and clogged often during our 4-day stay. The pool water was murky and the pool itself was one of the smallest indoor hotel pools I've seen.
Clean Hotel in a good location in one of America's great small cities. Under staffed and no desk in the room.
Nice staff. Cozy lobby w/ fireplace. Clean rooms. Location was not the best. I had to drive quite a few miles to find a fast food restaurant. Also, our AC didn't seem to work to its full capability.
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Great, location, staff and room style. N/A
Very convenient for our trip. Great complimentary breakfast!!!!!
Staff was very friendly and the beds were very comfortable.
We were very angry because we did not get our priority club points for our stay!! We also paid $14.00 more per night than we would have if we had not booked thru you!!!! We always stay at Holiday Inn Express and this is the first bad booking!! We would recommend the hotel but not the booking.com!!!
Check in was a disaster. 3:00 check in means 4:00 to their staff with no apologies. They changed the bed request from king to 2 queens for one of the couples in our party with no explanation. We sat and waited for our room to be ready for 50 minutes while party after party were handed their room keys after us. The clerk was rude and just said they were really busy. Not even I'm sorry for the inconvenience. We were late to our granddaughter's first birthday because of their incompetence. Not happy.
Overall it was good! Parking was bad, we couldn't find a parking spot because they didn't have enough.
Excellent Experience Overall
I book a room for 2 days. They gave me a small room under the stairs, you could hear sounds from all direction. Next morning I requested a different room. Was told that not only there is no other room in my price range, but I was undercharge by mistake and will have to add $10.00 in order to stay in this one. Naturally I ask for a refund on the extra night and check out. Went to Cedar Lodge Motel, got a great room for less $$.
Upon arrival, the woman at the desk was pleasant and welcoming. The woman that worked during the night was also pleasant the next morning. The room had plenty of space, toiletries, and was easy to heat up. The carpet seemed to be well vacuumed. It was dark, quiet, and restful. Additionally, my hotel "neighbors" were respectful and quiet - always a pleasure when folks are considerate when departing early. The cleaning was average. Someone's hair was in the tub and on the toilet and also on the sink. The bed spread near the bathroom had food smeared into it and looked like it needed to be washed. There were no extra blankets or pillows if wanted (they may be available upon request). Additionally, the internet service was great the first night and terrible the second night and morning. I could not send a crucial email out.
I liked the location, and the room, with the exception of the air conditioner. Air conditioner kept me awake much of the night.
I liked how close it was to the hotsprings and downtown. I was impressed with the sizand accommodations of the room, for the price I paid. The breakfast was delicious. And the staff was friendly and helpful. No
Everything was old and felt old.
Great walking distance to adventure park, dining, and the hot springs pool. Cleanliness was totally lacking! Our kids feet were black after spending a few minutes walking barefoot on the carpet and tile floors. We had to wash them then and then they wore shoes the rest of the time. The kitchenette was nice, but all the things you'd expect to come with a kitchenette were not there....a coffee pot, but no filters or coffee. No pans to use, no cookware, no dishsoap. So, basically useless. The wifi didn't work in our room. The room next to us left little dogs unattended at night and so they could be heard barking for hours. The room above us was noises too with people and dogs running around. I had called ahead to make sure a crib would be ready for our son. I was assured it would not be a problem as they have many at their disposal. When we arrived we were told they were out. We gave evidence of when we called and they ended up buying a new one and placed it in our room. Breakfast was just ok. Nothing fresh offered....fruit, yogurt, etc. we ate there only one morning. Ended up going to other restaurants instead.
Staff were very friendly and welcoming. Nice to have a newspaper to look at during breakfast. Breakfast was varied.
The breakfast was great! I love sausage gravy and biscuits so I was pleasantly suprised when they were served at breakfast. I liked the divider that seperated the bed and sofa sleeper too. Got an extra blanket and it had cigarette burns in it. It was clean though. Bathroom fan smelled funny when run so just left the door open
Great place to stay. It was like an old Motor lodge of the 50's but updated. Had some nice green areas with picnic tables and bbq grills . Had benches or chairs outside the rooms if you wanted to sit outside. Nice lobby and breakfest that someone was there taking care of. Great place to stay and ride your bicycle out of, witch is what we were doing there. Bike path is just across the street behind Wendy's. All this for a great price. This is the first review I have done, but I thought I should give this place a shout. I don't know for sure but I thought maybe it was a owned by a family who takes great pride in the place. Didn't plan to stay longer, but we'll be back next year.
The location was good, with a Starbucks right across the street, which was nice, as the included breakfast was pretty poor. The room was good sized. We were two doors from a stairwell, but could still hear seemingly every footstep on the stairs. The breakfast room was immediately under us and we could hear the first guests arrive at 6:40 am.
Vey comfortable bed, nice room, WIFI worked well, good breakfast w/ plenty of variety. We will stay there again when in Glenwood. only bad thing was because it's a large facility we had to park a ways away from our room, not a big deal, we just double parked to unload/load close and then went and parked.
Evertthing was wonderful!
The hotel was clean, in a good location, quiet, and in good shape. We thought that overall the hotel was comfortable and of good value. The wi-fi was a little slow and the showers were a little loud (from other guest rooms), but serious nothing that would deture us from staying again.
Was a good place to rest our heads for the night but of course nothing too fancy. Breakfast was decent. Good location-- convenient and close to downtown (driving distance) and only 20 minutes to the hanging lake trailhead! The lights in our room didn't work and the room felt old and a bit musty. Smelled like smoke despite being a non smoking room. All in all though, not bad for a cheap price and we were just there for one night to rest up for Hanging Lake so it fit the bill!!
We arrived early(11am) so we were not able to check in but staff let us drop our camper for the day as we wanted to tour the town and didn't want to try to find parking for the whole rig. Very family friendly, kids on bikes and scooters and the pool seemed nice. There was even a covered patio with a grill and picnic benches which a small family reunion were taking advantage of. Would have liked a little more options for the breakfast but it was free so hard to complain about that, fruit, pastries, cold cereal, bread, typical continental.
We have two dogs and always feel catered to at this hotel. The rooms are unique, and the staff is always accommodating to our needs. We were initially placed in a room next to a very loud group of people. We were tired and wanted to sleep so we were moved. The only minor inconvenience.
I enjoyed the hotel, but I had higher expectations based on what I read before arriving. The location was great! Everything we did was within walking distance, and the brewpub was delicious! Our "mountain view" looked down on a busy street corner so we couldn't actually leave the curtains open during the day. I'm a light sleeper so I had the pleasure of listening to someone near us have a conversation at 5am
We loved the management, great, friendly, very helpful. you can tell they take great pride in the place and what they do. It was clean and well taken care of. price was good too. Would have liked . to have some fruit and yogurt available for breakfast
Clean rooms, great value!
Clean, comfortable, quiet.
Great service, perfect for a family of four. We will definitely go back.
Amazing, clean, fresh, great view Need better breakfast
From the moment we checked in we noticed something special about the Hotel Glenwood Springs - amazing customer service. From the front desk staff to housekeeping, we found everyone to be friendly and helpful. Our room was great and the water park was perfect for our 8-year-old son. We loved how dog friendly the hotel was and it was great to have "all" of our family together.
Conveniently close to the town attractions. An indoor waterpark at the hotel. And complimentary breakfast. Courteous and helpful staff.
Was a very nice place for us as a couple but would be good for families too. Central location makes it a very convenient to go anyplace in Glenwood and outside of the town. We were upgraded to a very lovely room which was a surprise. Our room was large with a whirlpool tub and quite comfortable. My only complaint it their free breakfast. It is very lacking in choices. We often stay in a Hampton Inn in Gallup New Mexico on our way to my son's him in AZ where their free breakfast buffet includes several hot choices, like potatoes, eggs, sausage, bacon, hot and cold cereal, fresh fruit, along with a variety of fresh pastries, toast, bagels, and English muffins. A far cry from the short list of options we were offered. We chose to go elsewhere several times.
Great place for kids and adults
Service, rooms, pool was excellent, breakfast, location, so friendly to our dog Bedding was OK, but not great. Asked for more pillows and were provided instantly.
Arrived a bit late in the evening, the owner was in the office, and was wonderful! Enjoyed a nice chat, was pleasantly surprised to find a very nice king bed room, super clean, comfy bed, this was the best hotel value I've had a really long time! Definitely would recommend this place and I will be coming back here the next time I visit Glenwood Springs!
This hotel is newly remodeled with mew beds that are somewhat soft but cozy with down comforters and crisp sheets. Bathrooms are new, room includes mini kitchenette with fridge and microwave and coffee maker. Smelled wonderfully clean - felt very clean. Staff is welcoming. Location off the main drag with. Step out front porch area to sit outside if you wish. No bells and whistles, but by far the best value motel I've seen in Glenwood.
Staff was friendly and helpful. Good price for Glenwood Springs. Continental breakfast very basic, nothing special. Not much room to eat in the breakfast room. Towel rod in the bathroom was bent. We wondered how that happened. Very little parking and very tight parking lot.
Well kept, fairly priced, nice people. Breakfast could have been more robust.
Cheap hassle-free motel. Good for a short 1 or 2 night stay in town. Very clean room. All the basics, no frill I had constant problems with their wifi. Connectivity problems compounded by extremely slow speeds when finally connected
It was a very simple room but clean and affordable. Great location as well. We were able to find anything we could possibly need right in the same area. My boyfriend and I enjoyed the surroundings and atmosphere very pleasant and romantic for sure.