Radisson Blu Edwardian Heathrow Htl

Le bruit dans le hall de réception de l'hôtel était trop bruyant. Fait entendre le personnel au check in était difficile.

panne de courant

je veux être remboursé

le petit déjeuner

le coté sombre des couloirs interminables en raison de l'éclairage mais surtout des couleurs murs et moquette choisies

Il a été choisi pour sa proximité de l'aéroport et des postes de retour d'auto. Le buffet était bien garni et de choix varié.

Le décor est très daté et la télévision est petite. La superficie de la chambre est sous la moyenne d'une chambre pour un hôtel de ce type.

sejour trop court pour une évaluation correcte

La reservation Booking.com n'a pas fonctionné: je n'etais pas enregistré en arrivant et ce fut très long pour trouver une chambre....personnel à la récpetion inexpermenté.

Having used the Edwardian many times over the years, although admittedly some years ago, I was very disappointed to see the downward trend that was evident in the hotel since then. The whole place presented as a shabby shadow of its former self. Corridor carpets especially did not look to have been cleaned for years and, despite being on a non smoking floor, there was a very strong smell of tobacco smoke evident in the room.

our confirmed and paid for room was given away. Had to wait over an hour or more to sort it out

When getting water we were rudely told by staff we couldnt fill our bottles

Gorgeous entry foyer

Room does not meet a 4 star level, in terms of quality, decor & size

good location, helpful staff

small twin bed

On arrival, reception staff were excellent and so helpful. I'd rate those people with 11 out of 10. Indeed the best of any hotel I've stayed at.

The buffet meal was a wee bit dry and we had to signal a waitress to get table service. There is room for improvement on both these points. This is an observation and not a complaint.

The location

Very few staff at the reception, need to wait over 15 minutes to check-in and over 20 minutes to check-out Hotel such as this should not sell or even try to sell daily newspapers this petty !!!!!

The location close to Heathrow and the discounted price are the best reasons for staying here.

Except for the entry the hotel felt a little run down. The shuttle to Heathrow is only running twice an hour and make a lot of stops. It was faster to use normal public transport.

Proximity to the various meeting I had in and around Heathrow