Hotel Royal Palace

L'Hôtel Premier À Hermosillo.

J'adore les trucs, les chambres, la douche, le parking, la nourriture au restaurant. C'est maintenant mon seul choix pour Hermosillo.

L'hôtel et les chambres étaient très agréables

La réception n'était pas très organisée quand il s'agit de votre réservation. Ils ont eu deux réservations pour moi mais n'ont pas montré que j'en ai annulé une qui a causé un retard dans l'enregistrement dans ma chambre. De plus, je me suis rendu compte plus tard qu'ils m'avaient facturé plus que ce que j'avais réservé la chambre.

Location was great, the hotel is beautiful and very clean. The majority of staff was very nice. The room is big and comfortable with nice beds. The room i stayed in looked like new, unlike other hotels that claim they are a luxury hotel but their rooms look like they need a lot of repairs.

The only issue was that the wifi was beyond terrible. Barely could look up webpages and impossible to stream video. It kept pausing and was just a major inconvenience. Reported it to front desk staff, but they did not have any answers. The buffet was ok, not great. Had better in other hotels and certainly less expensive. Not much variety and they repeated the same dishes. Some of the food tasted like it is left too long in the pans, or maybe the heat is turned up too high. Some meats were hard and overcooked. I have stayed in other hotels in town that switch up the dishes per day, with more flavorful food. Another issue was a drainage one. While showering, the water did not go down fast enough and pretty soon the water starts reaching ankle height which is very uncomfortable.

Great place beds were very comfortable and the rooms were very clean personnel was very nice