Points positifs : I had not driven a newer vehicle with a push button to start. The ride was smooth and everything very clean. Satellite radio was great in the mountains and Bluetooth for phones too. I chose a minivan, because we had seven people and all their luggage. An SUV did not have enough room, so I am happy that they got my minivan ready, a little later in the day, instead of the SUV. Thanks!
Points négatifs : Maybe delivery, but I did not request it, just a thought. Everything was great!
Points positifs : The car
Points négatifs : Customer service
Points négatifs : Wrong vehicle but was ok
Points positifs : The pick up was quick and easy. Rick was amazing and so patient with my 9 billion questions. He upgraded me and let me pick out the car I was most comfortable with since the car I reserved wasn't available.
Points négatifs : The drop off left a lot to be desired. There was 1 clerk and she was busy. The lady in front of me took quite a while, which is fine, but after she left, the clerk proceeded to wait on the guy behind me, after she had looked at me several times while helping the previous customer. No apology.
Points positifs : Friendly. quick. No delays. Smooth. Good experience.
Points négatifs : Nothing.
Points positifs : Maps Navigation
Points négatifs : Staff, pick-up and drop-off.... they didn't even care about receiving the car.
Nissan Versa Note
Points positifs : The car was comfortable, had cruise control, was in great condition and made our trip easier. We got a good weekly deal on the car that made it easier to pick up and return as well. Staff was courteous and added on AAA benefits to reduce our rate after booking as well.
Points négatifs : Really don't have anything to complain about with this rental!
Not a great car for the money
Points positifs : It was clean
Points négatifs : It was not a very nice car considering I reserved a larger car. It had no power. And in that catagory I have gotten much nicer vehicles.
Points négatifs : Renting a car is just one of those things that's a racket, but the standard of service at Hertz certainly didn't make it feel like less of one. The booking agent at pickup tried to scare me into purchasing more coverage so that I was afraid they would nickel and dime me for any small scratch or normal wear and tear that may have already been on the car.
Great rental experience
Points positifs : Car was clean. Was not the Toyota I was expecting but it was okay. Staff was polite and helpful.
Points négatifs : Would have liked SiriusXM and GPS. Next time will ask.
Points positifs : It was quick and easy! Peolep
Rental company closed before airplane arrives
Points positifs : You need to not rent cars after the car rental company closes. If flight arrives at midnight do not rent from companies that close at 11. Otherwise we get no car and get stuck at airport. It makes people angry and not want to use your company anymore.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Amarillo.
Hertz possède 2 succursales à Amarillo. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.