Points négatifs : No staff available for help for car pickup/return in garage.
Points positifs : Yes
Points négatifs : There was no disclaimer that you cannot rent a car with a typical debit/credit or cash. For an $81 dollar rental I was told I could not use cash of debit/credit. I was left stranded with my child at the airport car rental with little to no assistance of compassion by the clerk working. I am greatly disappointed and will not only never rent from Hertz but I will also be telling others not to rent form Hertz.
Points positifs : Friendly staff upon check-in
Points négatifs : Better options for the size of the SUV (not the car as advertised).
Points positifs : The whole experience!
Points positifs : The staff were able to accommodate my taste in cars.
Points négatifs : I really don't know!
Points positifs : Everyone was great, very easy to work with.
Points négatifs : Can’t think of anything
Points positifs : The people I interacted with were nice.
Points négatifs : Had to wait 15 minutes for the car to be brought up even though I was the only customer. They brought up 3 other cars from wash, dropped off and left without acknowledging I was waiting. Car was so out of alignment it shook whenever driving over 25 mph. Terrible drop off experience, took 45 min.
Points positifs : Car was comfortable and clean.
Points négatifs : Ended up paying an additional $26 for unnecessary insurance coverage. I expected to pay the amount stated on the reservation; and when dropping off there was an additional insurance coverage cost that was never explained or mentioned when picking up.
Points négatifs : Office closed when i got there. Had to wait
Points négatifs : I set a pick up for 8am and they didn't have a car ready till almost 930am. When I finally got a car it was filthy on the outside and inside. The seats were very badly stained and the car smelled of cigarettes, not ideal when traveling 5 hrs with an infant... I was offered no discount or upgrade for my complaints. In the future I will stick with enterprise.
Points positifs : Everything went smooth
Standard (Chrysler 200 ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Dayton.
Hertz possède 2 succursales à Dayton. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.