Points positifs : staff was friendly.
Fast and simple
Points positifs : Very good service, super fast!
Durango Hertz is awesome
Points positifs : Check in and return was simple, uncomplicated and Arielle even helped with a great restaurant recommendation! Price from Kayak was better than using my frequent traveller access
No car available
Points positifs : 0
Points négatifs : Getting to the airport and finding that there wasn't a car waiting.
Points positifs : Nissan Rogue is a very economomical and smooth riding car.
Points négatifs : Airport fees are highest I have ever paid.
Points négatifs : The GPS unit that was an additional charge with my rental did not work and when I called "Neverlost" I was told they could not activate the unit because my pickup location (DRO Hertz counter) did not have a contract with them. Very frustrating and a huge inconvenience for me.
Points négatifs : I had a conformation, but when I got to the counter they didn't have any cars available. I was stuck at the airport.
Points positifs : Great Mileage vehicle
Friendly and knowledgeable staff
Easy & quick return
Worked with us since I was using company card but didn't have a check in.
Points négatifs : Hot area aka HIGH DESERT with a black car and black interior- Made for very hot returns to the vehicle Debit card hold for incidentals was held for over 10 days after returned the car.
Points positifs : The directions to my destination were easy to follow. I was reassured that driving through the mountains would be safe. Thank you!
Points positifs : Great experience wonderful service phenomenal price
Points négatifs : Nothing!
Fast and easy
Points positifs : I had my keys before I had my bags. Easy pick up and easy drop off. Thumbs up!
Was rejected to pickup
Points négatifs : I got to hertz and they required either a plane ticket, or a credit card for payment o my rental vehicle... i didnt want to use my credit card, and they couldnt accept other forms if payment unless I booked a flight. The person at enterprise rental was able to do this however and she matched the rate from kayak that i showed her. I paid via debit card as i wished without a plane ticket. Please note, nothing in the fine print (because i did read that crap) said anything about this policy when booking via kayak.
Compacte (Ford Focus ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Durango.
Hertz possède 1 succursale à Durango. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.