Points négatifs : They could have actually had the car I rented. I had to cancel the rental upon arrival for pickup because they did not actually have the car I rented and agreed to pay for.
Points négatifs : They would not let me adjust the name on my car rental, causing me to cancel. They then said there were not any cars available, even though I had cancelled my reservation with them in that moment causing me to completely lose my car rental.
Points positifs : I encountered a massive problem and the nice lady at the Durango Avis took care of me without any hesitation. I wish I had her name. She saved me on a very tough situation.
Points négatifs : Verify car is ready before renting. Go out and check the vehicle with the guest.
Charged 100s more for a single day extention.
Points positifs : Great Car
Points négatifs : Due to weather had to add a one day extension and Avis charged double the price of the whole week. They are crooks and after the good Kayak representative tried to help the Avis team lied, illegally overcharged and falsified the agreement. NEVER USE AVIS/BUDGET
Points négatifs : They charged us per mile at drop off. Don’t think that was part of the original deal
Points positifs : Great service and we had a really nice car. Drop off was easy. Kayak did a great job of making everything smooth and a great price.
Points positifs : Not much to say. Dropped the car off and went on my way. No hassles at all.
Fair price, very unclean
Points positifs : The car was a nice size for comfort and luggage and drove very well.
Points négatifs : On the down side, the windows were only clean where the attendant had used the wipers, the car was mud streaked, there were drinks spilled on the interior and mud all over the floor mats. It made the experience less pleasurable driving a filthy car.
Avis Rent a car
Points positifs : It was at the airport!!!
Points négatifs : The car was filthy. I left belongs in the car and the personnel did NOT check it when they rented it out again. I tried to call them and got auto transferred to the 800 number numerous times. I was told by the 800 personnel to keep trying, thats it. They would not assist at all. When I finally reached the customer service at the Airport in Durango, CO, I was told oops, we didnt find anything and rented it out already. If we check it later and find anything you can send us a prepaid label from UPS and we will mail it to you.
Points positifs : Nice. Willing to work with dropout time.
More than $9 per gallon for them to fill the tank
Points positifs : Sure, you expect to pay a premium when you drop the rental car off and they fill up the tank, but usually it's not more than four dollars a gallon. Nine dollars a gallon? That's insane
Points négatifs : Definitely won't ever use Avis again.
Points positifs : Great car and super easy pickup at the Durango airport
Compacte (Ford Focus ou similaire) est la catégorie de voiture la plus réservée chez Avis à Durango.
Avis possède 1 succursale à Durango. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.