Avis des clients
Note globale
5,9
Correct
Basé sur 44 avis
Propreté
6,4
Confort
6,2
Prise en charge/retour
5,2
Rapport qualité/prix
5,8
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Commentaires récents
Avis des clients
7
6
7
2
8
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10,0
Points positifs : Ease - process was painless and relatively efficient.
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2,0
Points positifs : I enjoyed leaving and never rent anything with hettz
Points négatifs : When I removed the car the employee said that the car was new and had no defects, including the marking sheet showed no malfunctions. Arriving in the car we found several risks and breakdowns and took a picture, because the employee said that anything later was discounted. but at the time of returni
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8,4
Points positifs : The staff was friendly and the car was nice.
Points négatifs : The wait was quite long getting the car. I was told it was easy to see the gas station at the airport upon the return but I didn’t. Someone from another rental helped me find it and actually rode with me. And they charged my credit card a $1300 deposit but haven’t credited it yet as promised.
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4,4
Points positifs : The car was in good shape. The facility is convenient.
Points négatifs : Pickup was a disaster. The printer wasn’t working so they held me at the desk for over 30 minutes while they tried to get it to work. They finally decided to do a paper contract and then they wanted me to sign a totally blank contract with no rental amounts filled in.
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4,4
Points positifs : Car wasn’t filled with gas. Had to to fight with Hertz about that. Didn’t believe me that I’d received an empty vehicle. Also over charged fur insurance.
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9,6
Points positifs : The staff offered an upgrade. The process was easy and fast upon checking in and out. We got a great price as well!
Points négatifs : The car was small. We could have gotten a bigger size only because my husband is a giant! But that was out doing, not the company’s.
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4,4
Points positifs : The staff who showed us the car and the lady we did the drop-off with were very lovely. The car was good value for money.
Points négatifs : The woman (I think she was the manager) who i picked the car up from was not great. She walked away from me for 10 minutes as I was pulling up the reservation. Failed to mention some basic information, e.g. That she would be charging me for an extra day because I arrived 45 minutes early.
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2,0
Points négatifs : Shocking
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5,2
Rented twice in December, will never use Hertz again
Points négatifs : Rented in Johannesburg and Durban, both times no car was available despite arriving in time and having prepaid. Took an hour to get a car the first rental and 90 minutes the second rental. Will make sure I use a different rental company in future.
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8,4
Great rental just extremely slow customer service
Points positifs : Great car, great price
Points négatifs : It took more than 30 minutes before we were served at the pick up counter. Then all was well.
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2,0
Overpriced
Points positifs : The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
Points négatifs : The price quoted was not what I was given when I arrived. Many add ons that were compulsory. And the only car they had was automatic and I wanted manual. I cancelled and went next door to Tempest
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8,8
Points positifs : Car was brand new, given automatic, super clean
Points négatifs : Annoying ‘squeak’ in the car which was reported
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Notes des autres agences à Johannesbourg
Où trouver des voitures de location Hertz à Johannesbourg ?
Les meilleures astuces pour louer une voiture à Johannesbourg avec Hertz
- 25% de nos utilisateurs ont loué une voiture à Johannesbourg avec Hertz pour 12 € ou moins.
- Le prix des voitures de location de catégorie « Citadine » chez Hertz à Johannesbourg est environ 66% moins cher en moyenne que les autres types de véhicules.