Réservez une voiture de location chez Hertz à Podgorica

Wrong car. Ridiculous wait. Ridiculous car.

Points positifs : There was very little, which is being generous, to like about this car or our rental experience with Hertz.

Points négatifs : We waited for over an hour, past our scheduled pick up time, for the car as Hertz said the car we asked for was not back. We were then given an obviously "spare" car that was an automatic rather than the manual that we had booked. It was to coin a phrase "battle worn" with not a single panel un-dented or scratched (including the roof) outside and shabby missing trim inside. It should have been consigned to the car rental scrap heap several thousand kilometres before we had the misfortune of being charged +€350 for it. It was only that there appeared no alternative any time in the foreseeable future that we accepted this dog of a car but would not be rushing back.

Terrible counter service

Points positifs : The car was fine.

Points négatifs : The guy at the counter when we picked up was unwilling to except the insurance that we had purchased through Kayak when we did the rental. They put a large hold on our credit card to insure for accidents. When I dropped off another guy at the counter wanted me to pay for the rental again. I told him we had already paid and he wanted me to prove it. It was completely ridiculous and very unlike Hertz.

Service de comptoir terrible

Points positifs : La voiture était bien.

Points négatifs : Le gars au comptoir quand nous avons ramassé était peu disposé à sauf l'assurance que nous avions acheté par Kayak quand nous avons fait la location. Ils ont mis une grande retenue sur notre carte de crédit pour assurer pour les accidents. Quand j'ai abandonné un autre gars au comptoir voulait que je paye pour la location encore. Je lui ai dit que nous avions déjà payé et qu'il voulait que je le prouve. C'était complètement ridicule et très différent de Hertz.