Points positifs : The agent who assisted me in Warwick was helpful.
Points négatifs : The signage to locate the building/office was awful. No one was available to report a small scratch on the passenger door when I picked up the vehicle. I took a photo of the scratch. Also, signage for drop off was not good. Just a box to turn the key. No agent present to whom I could report the scratch. Otherwise I was satisfied with the rental situation.
Points négatifs : When I call 2 days for my reservation, I ask !! Can I pay whit my DEBIT card ? The answer was yes.!!
But when I arrive to pick up, they rejected me .. because of that .... I lose my day and time and almost lose my trip to my destination.... don’t like this polices ...
Points positifs : Staff at both ends were very nice, courteous, helpful, and expedient.
Points négatifs : The Chevy Malibu was a little small, so a larger vehicle would have been better.
Points positifs : Car and price
Points négatifs : The drop off in Punta Gorda
Points négatifs : Car was smaller than what we reserved. It still suited our needs, so I didn’t object. I would have if I needed the extra space.
Points positifs : The pick-up was easy and car was somewhat clean
Points négatifs : The drop off arrangements were a scam. Had to pay a 3rd party to store the car overnight in the same garage that it ended up in.
Points positifs : Close to home
Points négatifs : Very pricey
Points positifs : Convenient location. The car was very clean.
Points positifs : Good customer service
Points négatifs : When I tried to extend a 4 day rental by 24 hours, Hertz said the extra day would cost $160. The daily rate was $43. They said the 5th day made it a "weekly rental", and raised the rate FOR EVERY DAY.
Points négatifs : My total fee was much higher than quoted. The agent in Burlington never showed me increases before signing.
Very disappointed by his dishonesty.
Driving in New England
Points positifs : Our 2019 Jeep suv was a great car, loaded with all of the latest features including GPS and SXM radio. We were comfortable and safe while driving from Rhode Island to the Cape to Boston and back to the Providence airport
Points négatifs : We have been married for 45 years and suddenly you have to pay extra for a spouse to be able to drive. $13.50 a day. Totally pisses me off.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Providence.
Hertz possède 3 succursales à Providence. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.