Points positifs : At pick up, the receptionist requested more money than specified on my reservation.
Points négatifs : I should have paid the amount on my reservation.
Points positifs : Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.
Points négatifs : Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.
Points négatifs : Charged 50 percent more at the airport
Points positifs : The car was perfect. We did not expect so much comfort and a quality car like that.
Points négatifs : The staff was bad. I mean, she was really bad. She did not want to help up at all and the answers came with a bad mood and even putting some kind of terror since we chose not to take insurance. Also, I'm worried about the $210 that was temporaly charged in my credit card and it was not cancelled yet
Points positifs : Everything was great, friendly staff, great car. and zero issues.
Points négatifs : Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.
Points négatifs : We could have been told extra features we didn't see we had such as the GPS which we didn't recognize for three days.
Points positifs : Staff and car were great. Easy pick up and drop off.
Points négatifs : I don’t like paying a small amount online and then getting hit for $150 at the check out counter. Hidden fees never appreciated.
Points positifs : Very friendly and helpful staff
Points positifs : Good price. Contract ready upon arrival.
Points négatifs : Check in could be faster.
Points positifs : Dropping of the car can sometimes be complicated, as the garage is always fool. However the staff always try to be as helpful as possible, so never had too many problems
Points positifs : propreté de la voiture et service
Points positifs : Personnel aimable, retour simple
Surclassement du véhicule !!!
Chez Hertz, une voiture de location à Québec coûte en moyenne 46 € par jour.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Québec.
Hertz possède 2 succursales à Québec. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.