Réservez une voiture de location chez Hertz à Redmond

Points positifs : The low price.

Points négatifs : The agent was not at the desk when I got there. A neighboring car agent had to text her to call her back to the airport. Waited 20 minutes to get service. Then, I went out to my car and found it was a tiny economy car (Ford Fiesta) when I ordered a compact car (“Ford Focus or similar). When I went back to desk to change cars it was now 6:03pm, and she was gone with everything locked up and closed. Had she been there when I arrived for my reservation there would have been time to deal with it. Instead I was forced to drive that tin can car for an 11 hour trip, and felt unsafe. The car had horrible seat stains and generally not clean. So basically everything could have been better about the experience except the price.

Wanted an economy car and they gave us a van, really?

Points négatifs : Wanted an economy car and they gave us a van. Didn't know it until we were in the parking lot. Plus the exterior was gross. If we didn't have an appointment I would have changed it out. Girl at the counter was lame.

Dirty car with broken key

Points positifs : They actually gave us a better car then we rented which was nice, and the front counter people were helpful.

Points négatifs : The car hadn't been vacuumed out, and had some scratches. I called to let them know about scratches. Also the key was broken, but it didn't need it in the ignition to start. When I asked for another key they said that was all they had, then I returned the car and they asked me what I did to the key?!