Points positifs : Pickup easy and helpful. The bad was that I WAS NOT told that there was to be a $100 one way fee. I was not told until I dropped off the vehicle. I am very upset over the whole situation.
Points négatifs : To have been told before hand. I rented the car for a total of about 3 hours of driving to find out that I would have an additional $100 fee added for one way which I told them I was going one way BUT THEY didn't tell me of the additional fee. I will NEVER rent from them again!
Points positifs : Friendly staff and super helpful
Points négatifs : There was NO ice/snow scrapper. We rented a car in Bend, Oregon in winter. The second day there was a snow storm. The front wheel drive and all season tires served us well but I was disappointed to not find any sort of ice/snow scrapper in the car. I purchased one and left it in the car.
Points positifs : The drop off was fine.
Points positifs : Very convenient at Redmond Airport
Efficient, comfortable fair price
Points positifs : I think the agency did fantastic managing our rental. There was some problem with the time they had received from kayak being different than when we arrived, but they solved he problem! The agent was fair, kind, and prompt. Got a fair deal on an SUV and had no problems with the car. I looooove that they didn’t push all the added insurance on me. Respected me polite “no”.
Very friendly and gave excellent customer service
Points positifs : Service was quick and I was upgraded to a larger vehicle at the same price I was quoted on Kayak
Points négatifs : I had no issues with the service
Points positifs : Clean car, no problems, handled well
Points négatifs : No cruise control that I could find.
Points positifs : Great service, comfortable & affordable. Unlimited miles a plus.
Points négatifs : The car smelled like someone had smoked in it previously.
Points positifs : Very helpful ladies at the Avis desk in the airport!
Everything was great at the pickup and drop off.
Fast and easy!
Points négatifs : The price of gas. $9.99 @ gallon is a little high in any standards or for any reasons. The only disappointing part!
Points positifs : Prompt service with good availability and a great price. I travel for a living and rent several cars per week with different companies. The staff at Avis at Redmond was courteous efficient and the car was at a very reasonable price. I look forward to using Avis in the future at Redmond.
Points négatifs : I did not like that the fuel tank had to be either empty or full and I had to decide that ahead of time not knowing how much driving I would be doing while visiting Bend, Oregon.
Points positifs : Ramassage facile et utile. Le mauvais, c'est qu'on NE m'a pas dit qu'il y avait des frais aller simple de 100 $. Je n'ai pas été dit avant que je ne tombe du véhicule. Je suis très troublé de toute la situation.
Points négatifs : À avoir été dit avant la main. J'ai loué la voiture pour un total d'environ 3 heures de route pour savoir que j'aurais un supplément de 100 $ pour une façon que je leur ai dit que j'allais une façon, MAIS ILS ne m'ont pas dit le supplément. Je NE les referai JAMAIS !
Avis possède 1 succursale à Redmond. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.