Réservez une voiture de location chez Hertz à Richmond Hill

Car smelled like tobacco or pot.

Points positifs : Great price.

Points négatifs : Checking out took a long time, I almost got charged for being an hour late at a price equal to 2 days' rental, when in fact I was early. It took a while to get it reversed. But the car smelled strongly of pot, or maybe cigarettes.

Not acted as promised

Points négatifs : we rented a car from Hertz through Kayak for 12 days from 11-Dec-2017 to 23-Dec-2017. We picked up the car on 11th at 12:50 PM from Richmond Hill (Gamble/Yonge) location and returned the car to the same location on 15-Dec-2017 at 12:10 PM because we did not need the car anymore. We got charged totally 312 CAD from which we prepaid 258.73 CAD online at the time of reservation and paid the rest in the Hertz branch at the time of pickup. We were told if we bring the car anytime earlier than Dec, 23rd, we will be charged for one extra day and the rest of the money will be refunded to us. When we returned the car, we asked for the refund but they told us they have not charged us and Kayak has charged us and referred us to Kayak and unfortunately when we called Kayak, we received a very poor and unrespectable service and they referred us back to Hertz (back and forth). I have shared this terrible experience with my family and friends and will not recommend renting a car with any car rental through Kayak.

La voiture sentait le tabac ou le pot.

Points positifs : Super prix.

Points négatifs : Le départ a pris beaucoup de temps, j'ai presque été facturé pour avoir une heure de retard à un prix égal à 2 jours de location, quand en fait j'étais tôt. Il a fallu un certain temps pour l'inverser. Mais la voiture sentait fortement le pot, ou peut-être les cigarettes.