Points positifs : Quick pickup and dropoff
Points positifs : The price was good for the value.
Points positifs : The servicies , and customer services
Points négatifs : Very nice services
Points négatifs : It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
Points positifs : Very easy to pick up and drop off.
Points positifs : good
Points négatifs : good
Points négatifs : people waiting and one person at counter
Points négatifs : Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
Points positifs : Very friendly!
Points positifs : Fast pick up and drop off.
Points négatifs : Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
Debit card blues
Points positifs : Nothing
Points négatifs : Didn’t know that you must now present a credit card at pickup, we don’t use credit cards only debit. Nothing like driving completely out of your way and not getting what you came for.
Made my vacation more fun
Points positifs : I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
Points négatifs : Not a thing. Whole experience was perfect.
Hertz possède 1 succursale à Roanoke. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.