Points positifs : They said they don't have car for me. They were extremely unfriendly and not appreciating that I had to cancel my trip even that I had a confirmed reservations, I spent almost 3 hours calling various Hertz location and NO ONE cared a bit. It is the worst company I ever rented from. NO MORE.
Points négatifs : find a different more reliable company and gret rid of Hertz
Points négatifs : They had no cars for me. Could not tell me when they would have one. I waited 45 minutes then finally gave up. They didn't even offer to find me a car at a different location. I was headed out of town and this nearly ruined the trip. Had to scramble at the last minute to find alternative transport. Also, I asked them to cancel my reservation but the charge was still on my credit card. I'm still trying to get that taken off.
Points négatifs : I made a successful reservation but when we arrived, they were out of cars. Totally unacceptable. Will never use Kayak or Hertz again.
Points négatifs : The hertz location was closed and I was stranded. Closed as in out of business.
Points négatifs : The location was closed and I wasn’t able to get the rental car
Points positifs : pick up went smooth and staff were friendly.
Points négatifs : Exterior of truck was fairly clean, bed of truck not cleaned at all. Remaining material from previous rental as well as rope were found in bed. Front grill and headlamps were still bug encrusted from previous use. The windshield was cleaned.
Points négatifs : The Hertz office closed early, did not let me know about it. At to find a different place
Points positifs : No drop off was a nightmare and costumer service was terrible.
Points négatifs : Everything
Points positifs : A great deal
Points négatifs : no one answers the phone there. vehicle was not ready for my pickup when i returned the vehicle, the person at the desk did not inspect the vehicle right away and she was not busy at all. if we had inspected the vehicle then, I would not have left my garage opener in the vehicle.
Points positifs : Pick up and drop off were quick and easy, the car was better than I expected for the price.
Points négatifs : No one was at the location for pick up. When I called I was told to drive to another location to pick up the car. The staff at the other location was rude and not helpful.
Points négatifs : They didn’t have any cars of the type I reserved online and then charged me $20 more a day to upgrade
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Scottsdale.
Hertz possède 6 succursales à Scottsdale. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.