Réservez une voiture de location chez Hertz à Venice

Points positifs : Two days before scheduled pickup local Hertz called and canceled our prepaid 10 day rental agreement. By that time there were NO vehicles available for rent in Venice, Florida due to Spring break and Easter holiday. Local personnel said they had no vehicles though there were 7 vans sitting in their parking lot. When I questioned them they said they were all “broken”. Local personnel called their fellow employees liars, said corporate Hertz was terrible and to blame and said there nothing they could do about it and nobody else I could talk to. I also called Hertz customer service and they likewise said there was no one I could talk to about this cancelation at the last minute. Extremely disappointed in Kayak and Hertz. Will not use again!

Points négatifs : Everything!

Points positifs : There was nothing I liked about my experience at Hertz. Their team absolutely do not care about the customer.

Points négatifs : I wish the company would be honest and reliable. They did not honor a reservation that was prepaid. The company recommended me to go to Budget. I must say Budget did what Hertz could have done. Very disappointed in Hertz.

Points positifs : Drop off was easy.

Points négatifs : Chose a vehicle/category several upgrades higher to not have a Ford or such. One selected said Nissan or comparable. They said a Kia was comparable to a Nissan. No way! Had to pay 30% more than what was priced out to get a decent vehicle. Really stunk.

Points positifs : Good car, great price

Points négatifs : They spend way too much time trying to get you to upgrade, buy extras, etc... It was irritating.