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Chambre confortable et feutrée, ambiance chaleureuse. Climatisation un peu bruyante
position centrale stationnement impossible payant des 7.00 am
Personnel à la réception aimable et compétent très bonne localisation à 2 minutes de la rue principale La fenêtre de ma chambre donnait sur un mur horrible vue naturellement
L'attention du personnel, la convivialité du bar restaurant, la simplicité du check in et check out électronique et la localisation dans Houston Downtown
Proprete situation geographique et accueil du personnel a recommander pour d'autres
la position de l'hôtel dans la ville est très bonne, l'hôtel présente toutes les garanties de sécurité et de confort.
Qualité de l'accueil et grande autonomie. RAS
Accueil chaleureux.Confort et décoration très appréciables
Disponibilité de l'eau et des en-cas. Stationnement libre-service gratuit. Excellent équipement de sport. La chambre à l'utilisation des ascenseurs. Cher pour les appels téléphoniques.
Samar <3 Quitter Samar :(
situation géographique - voiturier pas de tiroirs dans la chambre - piscine ridicule - décoration chambr impersonnelle
Le hall, le bar et le restaurant étaient bien aménagés et décorés. Le centre d'affaires en bas était bien pensé et privé. Et la zone de la piscine était très agréable même si c'était beaucoup trop froid pour nager. Le manque d'attention porté aux détails. Les couloirs, et l'ascenseur jusqu'au garage de ont besoin de beaucoup d'attention. Ils étaient tous les deux en mauvais état. Le signal TV dans la chambre était médiocre. Le parking coûte 20 $ et presque rien d'autre est "gratuit".
Great location! Clean! Excellent service and food! Mattress not the most comfortable
I would've liked for there to be a spa.
Fernando is the man he very helpful as well as lido The bums, walkout side and always asking for money
Very friendly staff Not enough cabs
The Regency lived up to its reputation. I was impressed by the friendly, helpful and informed staff. The beds were very comfortable. WiFi is free in the social areas, guest of the hotel have to pay for WiFi in the guest rooms.
qualité des prestations. Personnel très serviable. pas de coffre fort personnel dans les chambres.
Rien nen particulier Le décor , l'ambiance lugubre , le personnel triste et la tv vetuste
Service nettoyage trop long (3 jours dans notre cas)
Le confort de la chambre, la position géographique proche de Galleria
Excellent service standards
The pleasantness of the staff No informal cafe. Some across the street, but not in the hotel. Hotel restaurant excellent but expensive and only other choice was on the roof at the pool.
I liked that the staff seemed to really care each and I every time I had a need, even for my puppy ! Thanks for a great stay.
Excellent bed & shower. What else do you need...? A/C in the bed room is a little bit noisy. I had to shut it off.
The staff was fantastic and they all seemed like they enjoyed working there. First class the whole way!
Les chambres sont calmes et confortables, le tram est à 5min à pied pour rejoindre le centre ville (20min). Pas de restaurant à proximité en dehors du Pizza Hut à emporter et Burger King.
Propre, confortable, et pratique à un prix extrêmement intéressant ! Tout surpassé nos attentes
The staff was extremely polite and courteous. The place has so much character. The gentleman out front got us a taxi within about 30 seconds of asking how to get one! The tv and stereo could use an upgrading (cassettes?). But who stays there to watch tv?
The exercise facility is so small that it is almost pointless. The showers need updating, as do other amenities like the television.
Service, food and ambience. Nothing
This was a wonderful hotel- beautifully restored and renovated. My room was spacious and comfortable. I had read a previous review from a guest who had been disappointed by the size of the bathroom, but I did not experience this problem at all. Every aspect of my room met or exceeded my expectations and the value was exceptional. I can't think of any part of my stay that disappointed me. Honestly.
Very quiet and cozy, with only about 8 rooms per floor. Rooms are small, but nicely appointed and very clean and comfortable. Breakfast buffet was great. Everything was obviously prepared fresh. Staff are courteous and friendly. The front entrance was under construction. Not much of a view from our room, just the parking lot.
The room was large and beautifully appointed. All amenities were available. The beds were very comfortable and temperature control was easy. Bathrooms are small and plumbing is worn but nice looking and fits the room. The biggest problem I had was two mornings( plus a third I didn't tell staff about) when I couldn't get hot water to the shower. In one case it was a boiler problem and the other two I don't know but possibly regulator plumbing at the shower itself. The staff are exceptional and offered a room upgrade but only on the last evening of my staff so I stayed where I was. I would try this place again because of the kindness and the responsiveness of staff and if going to the theatre.
The room was clean and staff were very nice. The walls were paper thin and the door to the room was not closed tight enough to not shake and bang anytime another door was opened or closed on our floor. It kept my girlfriend and I up all night long, I finally called the front desk around 3 am and was told all they could do was extend my checkout by an hour... The free breakfast in the morning was alright but I was too tired to actually enjoy any of it. Room 501 was the loudest room I've ever slept in.
It was clean and very comfortable
The hotel was remodel the front and the noise was horrible. Room so small. Queen bed not King.
It is within walking distance of the Houston Grand Opera and metro to the museum & theater district - a lovely boutique hotel! TV and phone system a bit antiquated but work. There is so much to do within walking distance of the hotel that this was not really important to us.
The building was very charming and the staff very friendly. The location was great and very central to many sites in Houston. None.
The staff greeted us warmly and even provided champagne upon our arrival. When we made it to the room it was beautiful with a great view of downtown and all the amenities we could have wanted. Even the water fixtures were stunning. It was a truly fantastic stay and I couldn't recommend it higher.
Great location, very clean, all the staff is willing to help, they make themselves available and at the same time are invisible, you feel like this is your home with a staff. Elevators to too small; however not a deal breaker.
Very clean. Could not get toothpaste sent to room after housekeeping had left and needed to go down to front reception. Person at the desk that hour was not customer oriented.
The price was great for a Friday night Our room was on the highway side which didn't subside all night.
Il n'y a pas un réfrigérateur dans la chambre
Salle de bains trop petite, la taille de la chambre correcte dans l'ensemble et confortable.
A proximité de l'édifice fédéral. Les chambres n'étaient pas bien. Les lits étaient horribles. Sans doute le pire hôtel lits où j'ai jamais dormi. Bruyant et pas les enfants qui sommeil léger. L'hôtel en lui-même sentait le renfermé et les chambres aussi. Il y avait de la moisissure dans les salles de bains/douche. Nous avons quitté l'hôtel dès que possible. Le personnel est fantastique. Les employés de l'hôtel ont fait un excellent travail.
Love the hotel. Staffs are great and very friendly. The hotel location is prefect and easy to get to. Not to impress with the breakfast buffet. The buffet make the hotel look cheap. Being it is a Crowne Plaza , the buffet make it feel like a Quality Inn breakfast experience. I was expecting a nice setup with omelet and bacon, fresh fruit etc.. The service was not good either,. Servers did not refill coffee or come by to check on you or even pick up dirty plates . I had to get my own coffee refill . Then one of the server call last call on the breakfast buffet. Last call??? Never seen that one before when someone called last call on a buffet with the restaurant full of guest. .....Over all, the hotel is very nice and the staffs are friendly. I would still stay there but won't do the buffet.
not a thing it was terrible! They gave me a bad room in front over freeway to get even for getting discount rate, noise all night long, two nights they had 50-100 dump trucks and other semis right outside my window. They showed up starting about 10:30 pm and went till about 1-2 am Tuesday night and Monday night. They also have very bright lights out side each bedroom which comes through old work blinds. So noise and light make for poor night sleep. They don't clean rooms till late after noon I don't think I should have to pay they put me (the only person I saw on the 7 th floor 100 yards from one of the main freeways going into Houston trucks and cars and workers all night long. In mornings on ramp is right out side window so people gunning motors to access the freeway. And there were empty rooms in other spots people were getting I think going through you, getting a lower rate they punished me by putting me there. Pool was full of slim. I have pictures and video of trucks waking me up in middle of night and they didn't care! I SHOULDN'T HAVE TO PAY and they could have cared less! Would never stay there again big front to poor rooms TV channels were all bad unless you paid for some thing! No sleep for two days!
Rooms needed to be updated. Door handles broken etc.
The cleaning staff was very nice I liked everything
Brkst good. No channel guide on tvs, or instructions
Reasonable Price; clean, friendly staff, excellent services
I drove for four straight hours from San Antonio to Houston and when I got there my reser
Nice size of the room! Very friendly service!!
Close to where we needed to be. Ckean Traffic noise ALL NIGHT LONG. Air conditioning constantly on- off - on -off. Just noisy.