Hôtels près de Tünel Meydani - Istanbul

Points négatifs: not enough outdoor facilities

Points positifs: Parfait en plus à la réception il y avait un personnel parlant français et également au loundge Asli fabuleuse et d’une efficacité remarquable

Points positifs: The staff was very helpful , the rooms were wide and clean we had a pleasant stay

Points négatifs: -

Points positifs: Value for money!!!!

Points négatifs: Nothing

Points positifs: Everything

Points positifs: Everything was great starting from the location

Points négatifs: The check out was very slow

Points positifs: The concierge staff was very helpful and was probably the best part of the stay.

Points négatifs: The overall stay experience was quite below expectations. We had booked a partial bospherous view, but their was no view, only from one corner of the room, with great effort, you could see the bospherous and paid a huge premium for it. The check in at the reception was quite weird, this girl at the reception (Safina), said she wanted to make our stay memorable and was upgrading us to a bospherous view room, given that it was our first time in Istanbul and showed us the room also and then wanted to charge an extra 300 euros + taxes for the upgrade?? like really. If we wanted to spend that money we would have booked it ourselves right?? we would not be waiting to come to the hotel and be told that we are upgrading , (which means complimentary gesture at most hotels) and then ask for money. We didn't ask for it!!! SO that was putting off. We were getting the kempenski hotel for the same price, it would have been a much better option, as location is far superior.

Points positifs: Great Location with panoramic view on the phosphorus, very friendly staff and amazing facilities. I would stay in any other hotel than The Ritz.

Points positifs: la chambre et salle de bain. Situation de l’hôtel. La piscine du spa est belle.

Points négatifs: Réservation effectuée un peu plus de 4 mois avant mon arrivée en ayant demandé idéalement une chambre à l’étage le plus élevé. Résultat des courses l’hôtel m’a remis une chambre situé au 5ème étage... pour un hôtel disposant de 17 étages. Déception d’autant plus que la vue de la chambre donnant sur le béton du stade. L’ambiance au bar est triste.

Points positifs: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Points négatifs: Content with situation. No improvement required.

Points positifs: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Points négatifs: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Points positifs: Great location and views

Points positifs: Everything was very magical and the history of the building makes it very special. A unique experience in a unique city.

Points négatifs: Breakfast hours could be a little be longer, 10h30 was early for me. Staff from the Spa could be a bit more welcoming.

Points positifs: Home away from home. Beautiful property. Attentive staff. Great location.

Points positifs: It’s a historical hotel but it definitely not means that it’s facilities were old. In fact the hotel maintains so well that it is very comfortable to stay and very modern. The staff were well trained. Experience was truly out of expectation.

Points positifs: Le charme de l'établissement chargé d'histore Un lieu unique

Points positifs: Loved pera palace hotel. Great location close to Istanbul modern museum and lots of great cafes and restaurants. The hotel itself is historical and beautiful. Loved the indoor pool, terrace and lovely hospitality of the staff. Rooms were spacious although would have liked a room with a better view. Hopefully next time I visit Istanbul will get a room with a view as it will be worth it. Great value and luxury hotel. Happy to have stayed at Pera Palace hotel.

Points positifs: Client régulier, mon hôtel préféré à Istanbul, lieu mythique

Points négatifs: Le petit déjeuner pourrait être plus créatif et de plus en plus de chinois en groupe viennent (très désagréables et très bruyants).

Points positifs: J'adore cet hôtel mythique et j'y séjourne régulièrement!

Points négatifs: adore cet1/ Le petit déjeuner manque un peu de créativité par rapport à une concurrence 5* "branchée" et l'offre n'est pas standard pour un 5* (absence d'un choix de thé de luxe, par exemple, pas du Lipton!). 2/ arrivée dans le lobby d'une bijouterie bas de gamme du plus mauvais effet! 3/ prix en forte hause ... 4/ beaucoup de nouveau client particulièrement bruyants et agités (groupe de chinois ...à éviter absoluement)

Points positifs: I loved the ambience, the history! The beauty!!! All the antiques and beautiful objects here and there! All that beautiful wood work!!! How everything was well thought of! The perfect location... the wonderful staff! The comfortable room! It was simply perfect all in all. We stayed there for 2 weeks and never questioned our choice! We enjoyed the golden horn view every single evening! We will only book Pera palace if we visit Istanbul again!I truly felt as if I am living in am Agatha Christie novel!

Points négatifs: I would have apprecited it If the had a rooftop pool!

Points positifs: Personnel et conciergerie à la hauteur de l'exigence du lieu de manière générale.

Points négatifs: Un petit "couac" avec le service lingerie : impossible de faire repasser sa chemise en fin de journée. Un fer à repasser m'a été proposé pour la repasser moi-même. J'ai dû demander à ce qu'ils viennent rechercher la planche et le fer. Personnel du spa un peu "sec" dans ses rapports avec le client...

Points positifs: Very comfortable beds, spacious room, historic hotel, friendly and helpful staff, central location

Points négatifs: Because of the nightlife around the hotel, some traffic jam and noise late at night

Points positifs: Excellent hotel, very friendly and helpful staff

Points positifs: Very helpful staff Akin and front desk as well as concierge AJ were great Afternoon tea was nice location great The masseuse in spa was Terrific

Points négatifs: A bit older needs a bit of updating

Points positifs: -Emplacement -Équipements -Gentillesse du personnel Mon passeport et celui de ma femme ont été volés. L'hôtel était plus que conciliant. Ils nous ont même donné une réduction quand nous avons prolongé notre séjour.

Points positifs: Le lit, la douche, le service

Points négatifs: Le Control permanent à l’entrée

Points négatifs: Le personnel n’est pas professionnel par apport a l’hôtel Il vaux changer le personnel surtout de la réception Merci

Points positifs: Les gens qui aprecie le comfort ET le luxe faut pas rater

Points négatifs: Des gens sont bloques dans un ascenseur en deux jours consucultive.

Points positifs: Great location and nice staff

Points négatifs: N/A

Points positifs: the receptionist and the portars were extra nice.

Points négatifs: an incident when one local verbally abuse one lady guest wearing hiiab in the swimming pool., actually threatened to punch her but lnstead the hotel servicemen ln the swimming pool ask her to leave because of her hijab. totally racist and unacceptable.

Points négatifs: They blocked the stay amount twice , and promised to remove the block within 2 days, but until now both amounts are blocked. I didn’t like this at all.

Points positifs: Nothing

Points négatifs: Staff are rude not friendly and not helpful deal with us aggressively

Points positifs: I arrived in the morning and i got my room ready before 12 pm. Mr. Umit Balci was very helpful. this is the third time I stay in the same hotel and definitely I will come again. I tried a different hotel in the same area and CVK is the best in terms of location, facility, and staff.

Points négatifs: everything was perfect

Points positifs: without breakfast

Points négatifs: nothing

Points positifs: The location was very good

Points négatifs: The water in the bathroom with smell like old water or something .

Points positifs: Location of the hotel

Points négatifs: Floor of the room was scratched and blinds was damaged

Points positifs: Cleanless, services, staff.

Points positifs: Super bien accueillis par le personnel chaleureux, j'ai eu un surclassement dans une chambre en angle. La chambre était propre, calme et confortable avec des équipements modernes. J'ai bien aimé le buffet petit-déjeuner compris, avec omelettes faites sur commande. Il est situé en plein centre de Taksim, il est vivement recommandé.

Points négatifs: Il n'y a rien.

Points positifs: The staff were so helpful, they are awsome and like what they do.

Points positifs: Very good staff

Points négatifs: I was charged for a chocolate which we didn’t take

Points positifs: Je suis venu par la marque Accor hotel

Points négatifs: Le personnel à la réception j'ai demandé une parapluie j'ai attendu 30mn et les revuni avec une cassée

Points positifs: Everything

Points positifs: Breakfast was OK

Points négatifs: House Keeping, never seen such a lousy house keeping

Points positifs: I liked the attitude and always smiling faces of all staff. They were always attentive, caring and polite.

Points négatifs: If the hotel had a swimming pool it would be better.

Points positifs: Very comfortable bed and pillows. Friendly staff and efficient check in. Good breakfast

Points négatifs: Nothing

Points positifs: Big rooms and toilets, comfort bed, very close to Taksim ( 6 min walking)

Points négatifs: Nothing

Points positifs: The staff very cooperative and very clean

Points positifs: Breakfast was good, nice location. Quiet, but gets noisy if there is a concert or football match

Points négatifs: The rooms are getting a little tired....

Points positifs: Fresh and rich breakfast. Location is very close to shopping district in Taksim.

Points positifs: Bien placé près de Taxim.

Points négatifs: Pas de restauration le midi sur la terrasse . Au moment du départ j ai donné a l accueil mon document de voyage pour la réservation du taxi. Conclusion envoyé mauvais aeroport. Rate l avion et frais supplémentaires.

Points positifs: Hotel has a old world charm that is equally matched by the friendliness and professionalism of the staff. They were always willing to help and guide us on our city adventures. Location is excellent - very central and to Istiklal street.

Points positifs: Spa was accommodating

Points positifs: Simply !!!!! This is my third time to stay at Rixos Pera and will continue doing it very time visiting Istanbul. Staff , Ahmet at the reception, Two guys at the Concierge, All Breakfast Staff. The Location and the cleanness as well are excellent

Points positifs: This was a nice and straight-forward stay in Istanbul, in general. The staff were very friendly and helpful, thank you! The breakfast area was at the top floor of the hotel with brilliant view over Istanbul.. The breakfast buffet was also great.

Points négatifs: The biggest problem of this hotel in my opinion was its amenities.. How comes that there is no swimming pool, sauna, or jacuzzi in a 5-star hotel?! Also, after complaining about the bad view of our room to some nearby awkward building, also very funky smell coming from bathroom, they refrained to change or upgrade the room, which was not so nice for sure! I am 100% sure that there were empty nicer and better rooms in hotel at the time we stayed there! So, why you refrained to give one of them to us when there were issues with our room?!

Points positifs: L'emplacement

Points négatifs: J'ai pas eu la chambre voulu.. j'ai du réclamer plusieurs fois pour l'avoir.. le lit d'appoint etait payant et je ne l'ai oas eu, pas avant lavoir payer a minuit.. le personnel pas agreable dommage

Points positifs: The room size was good. It was very clean, very well furnished and maintained. The staff were very friendly and helpful. Really nothing was missing.

Points négatifs: Nothing

Points positifs: Comfortable bed, big size of the room. Design and furniture of the room. Restaurant

Points négatifs: Some items need renewal like rugs , carpets . New paint is needed.