Hôtels à Kamala

Points positifs: J'ai adoré la vue le rapport qualité/prix de la chambre la propreté de la chambre le service à la clientèle était super, le service de navette et la piscine dans la chambre étaient super.

Points négatifs: J'ai trouvé que le lit était un peu dur pour un hôtel la première nuit, j'ai eu des ennuis à dormir et je me suis réveillé avec des douleurs au cou et au dos. Je pense que la matelas devait être un peu plus douce surtout en vacances pour laisser le corps se détendre.

Points positifs: Fantastique hôtel, propre, personnel souriant,bon petit petit-déjeuner,proche de la mer et de patong. Excellent !!

Points positifs: On a tout aimé. Une vue exceptionnellement magnifique. Un personnel disponible et à l'écoute. Je recommande vivement cet hôtel. Je ne vous parle pas des petits déjeuners qui étaient goûteux et variés

Points négatifs: Rien

Points positifs: La piscine de la chambre Le petit déjeuné La piscine de l'hôtel avec vu sur la mer

Points négatifs: Pas de scooter en location

Points positifs: La chambre est très grande, avec baignoire et douche. La piscine avec jacuzzi dans la chambre est vraiment super ! Le personnel est au petit soin.

Points négatifs: Je n’ai pas trop apprécier le petit déjeuner mais ça reste un avis personnel.

Points positifs: Good view. Various choices of breakfast. Nice room.

Points négatifs: I stayed in private pool room but the pool was not so clean. There were sands at the bottom.

Points positifs: All good

Points négatifs: All good

Points positifs: Personnel aimable et souriant, situation géographique de l l'hotel. Bon hotel.

Points négatifs: Prix des chambres exorbitant par rapport à la concurrence...massage, soins à l'hôtel...10 fois plus cher qu'à l'extérieur...

Points positifs: Villa magnifique avec piscine privée. Idéal pour un voyage de noce. Emplacement au top (5 min des plus belles plages)

Points négatifs: Un lézard dans la chambre mais sinon la propreté est au rendez-vous.

Points positifs: Amazing staff facilities they have specials on each day such as happy hours 241 food bits. Gorgeous rooms

Points positifs: Tous... et surtout la qualité du service et le sourire de tous les employés ❤

Points négatifs: Rien à dire excellent establishment

Points positifs: Very spacious villa and clean. Enjoyed much the pool. Friendly staff and fast response to services. Shuttle was on time with good price. Seaview is one great factor to stay in this hotel.

Points négatifs: The dinner menu wasnt perfect, e.g. seafood pizza was not tasty and pricy.. A bit noisy overnight due to trucks and cars movement .. no resturants outside nearby. Plan your meals well ..

Points négatifs: The bed was to say the least uncomfortable

Points positifs: Amazing hotel, staff are so friendly and nothing is too much trouble, would definitely recommend

Points positifs: Nice location, pool, staff and breakfast

Points négatifs: Bathroom of the pool side room (2nd floor) doesn't have any ventilation.

Points positifs: La piscine , les chambres ( nous avons fait vue jardin et vue piscine) le restaurant marisa

Points négatifs: Trop de laisser aller , dans le sens ou sa facture des choses alors que rien na ete consomé , manque de communication

Points positifs: gardens and sustainability ethic of the hotel

Points négatifs: Poor check in . It took 45 minutes despite paying in advance they would not initially take my amex credit card.

Points positifs: Nice: locations, pool, breakfast and staff. The Tropical Garden View Room is close to the beach.

Points négatifs: Tropical Garden View Room has the bathroom and sink outside, so always had to step out just to wash the hands.

Points positifs: Tout piscine restaurant bar personnel parfait.

Points négatifs: Rien parfait.

Points positifs: Mer ,piscine et parc paradisiaque ,exceptionnel qualité de l hotel tellement excellente . Merci

Points positifs: La piscine et la plage privée

Points négatifs: Les prix des conso...

Points positifs: All good

Points négatifs: All good

Points positifs: Tout était parfait !!! L'hôtel a une décoration magique, Les équipements sont au top, La propreté est irréprochable, Le personnel est au top. 1 grand merci à VERA , JESSICA , KIM ,SAI pour leur patience leur implication et leur gentillesse

Points négatifs: Absolument rien...

Points positifs: Different and deliciouse breakfast. Also enormous pool.

Points négatifs: Gym

Points positifs: Chambre piscine petit déjeuner

Points négatifs: Établissement ne correspondant pas à notre vision des vacances qui est de vivre proche des locaux. Trop d occidentaux pour nous.

Points positifs: Le calme , la chambre la piscine

Points négatifs: Un peu loin de patong mais sinon parfait

Points positifs: Great for younger kids as it has lots to do and play for them

Points négatifs: Some of the interior is not child friendly (eg all the class table tops in the living room. The bathroom is unfortunately very small, so only one person at a time.

Points positifs: Staffs are friendly

Points négatifs: Access road and hotel frontage, i give it 2stars. Staircase to Upper room unit is rather ardward for older person to climb

Points positifs: Decent facilities for kids

Points négatifs: Major piling and construction works outside the hotel, we had a ‘garden view’ suite and this was the view! The whole building was shaking, let alone the noise! Dated room interior too.

Points positifs: Excellent petit déjeuner. Très grande Piscine avec un superbe toboggan. Bonne litetie.

Points négatifs: Salle de bain vite inondée par la douche. Les prix au restaurant et au spa

Points positifs: La possibilité de manger à côté de l'hôtel ou de prendre à emporter pour le faire dans la chambre.

Points négatifs: Le bruit de la construction du bâtiment à quelques mètres de l'hôtel

Points positifs: Pool, food, kind staff

Points négatifs: Property great, pathway to beach accross busy road in desperate need of Upgrade!

Points positifs: bonne literie chambre très propre et très grande belle piscine et personnel bar très sympatique

Points négatifs: petit déjeuner cher et travaux extérieurs de l'hotel très bruyant

Points positifs: I liked the many activities for the kids. That was perfect for us! Also about Pansea beach- we actually tried going there but unfortunately we were not let in to the area and hence couldnt enjoy the beach..

Points négatifs: I expected the hotel to be more clean and taken care of like the usually Swissotels are- top of the noch...It could be seen everywhere that it was worn out- color on walls not even... water damages everywhere. Our room balcony doors second lock didnt work either (which was very important for us for security of our children)... they even came and tried to fix it but still left it as it was...and of course the fact that our baby who is crawling found a sharp piece of tablewear on the floor.. i guess from previous guests... and i had to find it from his mouth and see that he had cut his mouth with it and had blood coming out.. thank goodness it wasnt worse and that i found it in time from his mouth.. i would have expected more back from the front desk with an appology or anything as it happened due to the clumsiness of the cleaners but there was none...

Points positifs: Pool and pool services were pretty good daily pool activities were well arranged and organized

Points négatifs: breakfast variety was good at the beginning but dropped daily and several dishes were no longer available on last days of my stay room cleaning could be much better and several time I was forced to call for getting my room cleaned; they change bed sheets only if expressly requested they have not private beach and not direct access to it; 10 minutes walk is required to reach nearest beach. Golf car service only brings customer to half of the way to beach

Points positifs: The breakfasts were delicious with many options. We did have to wait for a table t become available as it was very busy. Our 2 bedroom villa was very spacious and suited our 'working ' holiday perfectly.

Points négatifs: The 4 flights of stairs was quite strenuous, especially when we had loads of luggage to carry.

Points positifs: Le personnel est magnifique, gentil et toujours souriant.

Points négatifs: Il n'y a pas assez de transats et de parasols autour de la piscine.

Points positifs: Le personnel était coopératif et l'hôtel est à proximité à Kamala Beach

Points positifs: Emplacement très agréable et reposant

Points négatifs: Le service de navette pour la ville/Patong prolongé au-delà de 18.30

Points positifs: We liked the location, the beautiful gardan, the bigg pool and the beautiful view ower the sea. And we also liked the very friendly staff.

Points négatifs: Next to the hotel, there's a construction site which was sometimes very loud. I think the hotel should have warned its future guest before booking. The food was not the best value for money.

Points positifs: The general condition of the hotel was very clean, beautiful pool & sun area. Our room was more than expected, plenty of room comfortable bed.

Points négatifs: Theres not a thing we didn't;t like about our stay

Points positifs: Le rapport qualité/prix La gentillesse du personnel La chambre et son jacuzzi et cette vue magnifique

Points négatifs: La climatisation est difficile à régler Énormément de clients chinois

Points négatifs: Le responsable client très froid et non professionnel

Points positifs: Comfortable room and complementary 5-7 drinks and snacks. Pool was fantastic.

Points négatifs: A/C in main bedroom was not working on first night :-( Main Bedroom pillow was to soft far to soft!

Points positifs: Le personnel et l’équipement de l’hôtel

Points négatifs: Loin un peu des magasin et de la plage malgré navette gratuite

Points positifs: It’s beautiful hotel with nice view and swimming pool.

Points négatifs: The price in hotel was very high to compere another hotels. If you order some drinks or food you have to check the bill because we found allot mistakes. They was adding extras!!

Points positifs: Location, rooms on the hill with sea view. How the restaurants and pool are placed. The buggy / electric caddy rides

Points négatifs: Price, better access to beach

Points positifs: Location / Breakfast

Points négatifs: Air Conditioner behind the wall has been worked very loud

Points positifs: The staff is friendly, but helpless and powerless to resolve any issues. They just said 'sorry sorry' all the time and solved no problems.

Points négatifs: Booked an expensive private jacuzzi room and jacuzzi was broken. Took two days to change room and no compensation. Second room had issues with air con. Hotel is VERY old and not well-maintained. Construction to the left and right of the property as other competitors are building. Overall, this is not a five star hotel but at best three star - and for that charging $300-400/night in a cheap place like Thailand is bad. Go somewhere else - don't bother ...this is not 'Hyatt standard'. The fact that weather is nice, etc. are not points to give the hotel a high score.

Points positifs: La piscine sur le balcon avec vue sur la mer était juste incroyable le staff était super le Pool aidé était incroyable

Points négatifs: c’est tout de même loin et passant par l’hôtel les prix du taxi étaient plus cher qu’en ville

Points positifs: -super friendly staff -the resort has a far-reaching vegetation with so many beautiful flowers -the view from the room is serene (1316 ours) -breakfast: delicious! -the pool is huge -the room is simply wow! Very spacious, immense bed, so comfortable, bathroom is enormous

Points négatifs: -from 8.00 to 17.00 noisy from the constructions opposite way, but you can hear that when you’re on the terrace. In the room is silence. So it’s not that bad, as we read in some reviews

Points positifs: Très propre personnel accueillant

Points négatifs: Assez chers niveau qualité/prix Tous les transats constamment réservés

Points positifs: Cleanliness, modern deco, spa and food selection and location. Kitchen and bar staff were very polite, smiley, professional and friendly. Approached me several times to ensure I’m okay or if I needed anything more. I went for the 3.5hrs spa and had a private room. It was amazing! The spa staff were very friendly and took great care of me. Beachfront location was amazing and just next to Cafe del mar. I had a really comfortable and satisfied stay. Highly recommend staying here.

Points négatifs: - I placed a deposit of 3000 Baht cash at check in and 10 mins later ordered some food at the bar while waiting for my room. Another check-in reception staff seen that I was about to sign the cheque under my room and shouted across the bar saying ‘Mam! You can’t sign that! You didn’t put any deposit!’. After informing her I did place the deposit she was still doubtful and insisted I didn’t before proceeding to check. There were other people around and it was embarrassing! This was my first time here as a solo traveller. I didn’t expect this kind of treatment from Novotel’s front desk staff. Even if any guests had not placed a deposit, there is no need to shout across the room. I was very disappointed and even more upset with her lack of guilt. She was more concerned of her colleague making a mistake and angrily passing remarks to the latter at my presence. The experience has initially left me a bad image of Novotel Kamala however this was the only negative experience I had. The colleague who made the mistake was very apologetic and came around the desk to apologise to me personally. - The lift outside the private room Spa was very noisy and aggressive as it open and closes and created some vibrations. I can’t really relax.

Points positifs: La vue paradisiaque et la proximité

Points négatifs: Piscine salle de la villa point négatif et jaccuzi défectueux

Points positifs: Excellent petit déjeuner, très bonne literie,

Points négatifs: Rien a dire de négatif.

Points positifs: Direct access to the beach.

Points négatifs: Needs an upgrade. Getting to look and feel a little tired. More holiday inn than Hilton.

Points positifs: L accueil la situation et la beauté du site

Points positifs: Location is brilliant, direct access to the beach. Nice sunset views. Walking distance to restaurants and bars but as at the end of the beach it’s quiet. Staff is very helpful. Room is clean and spacious. Comfortable bed, good shower, plenty of storage and nice balcony. Free bottled water supplied daily. Happy hour at the pool bar. Bartender is great! Great value for money overall.

Points négatifs: The bathroom was a little dark en there’s no ventilation in the toilet. They provide shampoo and shower gel but no hair conditioner and bodylotion. What really annoyed me is the sun bed issue by the pool. There’s a sign saying towels cannot be left before 9am however this doesn’t seem to fix the problem of rude guests claiming a bed at 9am and then taking their time at breakfast. I’ve seen almost half the beds not being used until midday. I ended up just removing towels if the bed appeared unoccupied. I can imagine not everyone would be as confident to do so. Management should pay more attention and enforce their rule of removing towels if the bed is not used for 30/60 mins or whatever they’ve commented on previous posts. It says more about the guests than anything else but in my opinion this behaviour is unacceptable.

Points positifs: Uniquement sa situation

Points négatifs: Usine à touristes (hôtel familial?) et service désagréable car employés sous pression.

Points positifs: Had a great stay!! I was the lucky one that w/end & got free upgraded to 1 of their villa. Nice surprise & was very thankful. Loved everything about the resort, food, location etc.

Points négatifs: The pool. Dont really like the pool. A bit bigger would be nice to accommodate more guests as the resort is always busy & ...but thank god for the beautiful beach!!

Points positifs: la plage est jolie , personnel.top.

Points négatifs: trop loin de tout, il n y a rien à côté , le soir cest mort aucune ambiance, les.couloirs de hotel sont morbides trop long, on fait 2km de.la chambre a accueil. Dans la chambre , confort standard sans plus, pas de chausson pas peignoirs

Points positifs: Le matelas est hyper confortable, les équipements sont super, belle piscine.

Points négatifs: Le service est long très long pour boire un verre ou manger voir même reçevoir l'addition c'est long que la salle soit remplie ou que l'on soit les seuls.

Points positifs: Location

Points négatifs: Electric cut in​ the​ morning long hours staff will​ not inform about​ that.​ No​ amenity kit only​ shower gel and​ shampoo.no torch in​ the​ room.

Points positifs: Le petit déjeuner Le deco merveilleuse de la chambre Le personnel

Points négatifs: Le prix exagéré L’emplacement La navette de l’hôtel qui s’arrête a 17h

Points positifs: Les massages, les petits-déjeuners, la cuisine du restaurant , la chambre,le calme.

Points négatifs: On a tout appréciè mais heureusement qu on a demandé une chambre avec les transats et la piscine au soleil car il n y en a pas beaucoup..

Points positifs: -L’interieur de la chambre, style et équipements formidables -Petit déjeunez excellent -chambre spacieuse

Points négatifs: -La vue sur Phuket qui dénature son paysage mais rien à voir avec l’hotel

Points positifs: Menu varié! Bonne qualité de cuisine. Personnel sympathique accueillant et souriant

Points négatifs: Absolument pas apprécié le service internet. Digne d'un établissement 1 étoile! Vraiment pas bon. Misérable. Pas fiable, se débranche continuellement, ça plante sans arrêt. Pour un établissement de cette gamme et ce prix, le service internet devrait être impeccable.

Points positifs: Everything was on point, very rare to say in todays hospitality industry.

Points négatifs: The lack of photos of the view towards the sea was a surprise, it looks like it is in the forrest but very close to mass tourism just behind Kamala Beach.

Points positifs: L'originalité du lieu et le design des différentes villas.

Points négatifs: rien

Points positifs: Beautiful hotel. Staff were very friendly, especially our host Prae.

Points négatifs: We weren’t that satisfied with food, didn’t have much flavour.

Points positifs: Massage sPA il faut essayer L,'environnement naturel Le confort à la piscine Les villas super pratique et conformable Le service Les golf car pour se déplacer dans l'hôtel

Points négatifs: Le petit déjeuner partiellement à la carte meme si compris dans le prix nous aurions préféré un buffet complet Le soir l'hôtel est vide on se sent seul à l'unique bar

Points positifs: L’accueil la douceur et la simplicité

Points positifs: Everything. the place is amazing, very luxurious. Highly recommended. Food was not expensive and the facilities are great. The room was heavenly.

Points négatifs: the rooms are close to each other and not as private as expected. we stayed in the bird nest. the view was great. we could see the cheaper rooms were even less private.

Points positifs: Chambre à la hauteur de ce qu'on peut voir en photo / vidéo c'est à dire magnifique , vue exceptionnel Le déjeuner est juste magique, à la carte et servi dans les chambres directement L’hôtel complet et magnifique , pas que les chambre et les piscines , il faut par contre se déplacer en buggie car beaucoup trop pentu :) , on le fait une fois à pied mais pas 2.

Points négatifs: Je ne dirais pas que je n'ai pas apprécié des choses mais les prix au restaurant mon tout de même choqué, Pour tout dire d’ailleurs je n'y est était qu'une seul fois car prix vraiment abusé, 2 spaghetti carbonara avec 4 bierres lors de notre première soirée pour 1700 bath soit plus de 50 euro ( en prenant le moins chers de la carte ) , bon c'était délicieux mais ceux qui connaissent la Thaïlande savent le prix moyen d'un repas thai .

Points positifs: It’s in a magical setting, absolutely breathtaking. Very clean and stylish and kept in immaculate condition. Offers privacy and quiet luxury. Ideal for a romantic getaway or a weekend with friends. You just don’t want to leave.

Points négatifs: The staff is very smiley and polite. Hard to understand their english most of the time which makes communications slightly difficult. We ordered breakfast in our room both mornings of our stay there, and not once did we get our order right. We were also missing basic things (such as knives or napkins) during dinner time, which we repeatedly had to ask for. This is not a big deal at all but for that price you would expect them to keep on top of everything at all times. Minor disadvantage, would recommend a stay there and I’d gladly visit again

Points positifs: All was good.

Points positifs: tout

Points négatifs: rien

Points positifs: Le petit-déjeuner. Sans contexte le point positif.

Points négatifs: La liste est longue, mais au moins d’autres clients ne se feront pas avoir: 1-le personnel est complètement incompétent, et de plus pas du tout courtois. Pour un 5 étoiles on a toujours un accueil chaleureux et affable, ici on vous croise, sans vous dire bonjour, et en plus on passe devant vous sans vous céder le passage. Le personnel de la piscine omet de vous rendre la monnaie sauf si vous insistez au moins deux fois... bref, on frôle l’amateurisme. 2h- les locaux sont vraiment pas beaux en dehors de la zone des piscines qui sont vraiment belles. Les chambres sont dans des bâtiments lointains du hall, il faut emprunter un long couloir pour le bâtiment 6, on se croirait dans le métro... beaucoup trop d’escaliers aussi. 3-dans la chambre initialement prévue pour nous, pas de climatisation. A notre arrivée, un four! Ils nous disent qu’ils ont oublié de la mettre. Une fois la climatisation activée, elle se bloque à 58degrés, une fournaise. Deux techniciens se chargent à 17h de changer l’appareil, à notre retour toujours zéro fraîcheur dans la chambre.... on était au dernier étage en plein soleil... horrible première nuit...malgré un 2eme changement de l’appareil. Le lendemain on nous envois encore des techniciens, incapables de solutionner le problème. On est obligé de provoquer une esclandre pour qu’on nous donne une autre chambre... bref de l’amateurisme... 4-zéro service de navette pour l’aéroport...le service de navette pour la plage est juste disponible pour 3 tranches horaires.... ridicule! Vraiment pour un 5 étoiles et le prix de la chambre autant aller dans l’hôtel juste à côté le Andara qui avait des prestations dignes de ce nom. 5- la piscine à débordement est minuscule, mais le pire c’est qu’elle est toujours à l’ombre que vous y alliez le matin ou l’après-midi... elle ferme en plus assez tôt :17h30.... 6-salle de sport située en sous sol, odeur d’humidité prégnante. 7-localisation pas terrible.

Points positifs: tout

Points négatifs: rien

Points positifs: Great view for sunset. Location is great if going Kamala beach only. Counter staff are friendly and helpful.

Points négatifs: The only con is the shower was not clean up during my stayed.

Points positifs: L’hôtel est vraiment magnifique et la vu est splendide.

Points négatifs: La vue de notre propre terrasse n’était pas top

Points positifs: Breakfast was excellent

Points négatifs: No beach there

Points positifs: Breakfast was good in fact all the food was very good

Points négatifs: Our room was an upgrade which cost a lot of money, it was our wedding anniversary and we wanted the balcony hot tub to watch the sunset - the hot tub was old and did not work until the engineer spent a good 2 hours on our balcony at a most inconvenient time - not worth paying for the upgrade - hotel gave us a free meal in the Plum restaurant which was very nice but did not make up for the disappointment and would not give me a discount on the room rate which I would have preferred The hotel is quite frankly cheap, other than nice food the service is second rate -

Points positifs: La vue était la seule et unique chose appréciable dans cet établissement

Points négatifs: Personnel désagréable, pas polis, mal habillé et se permet de prendre les clients de haut.

Points positifs: J'aime le plus l'emplacement de l'hôtel, les piscines et l'accès à la plage... fantastique Ils sont de bons restaurants dans le restaurant et un restaurant charmant sur la plage... tous les magasins nécessaires sont très fermés , je recommande vivement cet hôtel

Points positifs: On beach. Clean. Very nice staff. Reasonable prices for food and drinks.

Points négatifs: Some areas of concentrated smokers. The evening menu and food were a bit hit and miss.

Points positifs: Nothing - would never, ever recommend this place.

Points négatifs: - Smelly - older style - not a nicely feeling at all. - Musty smell in rooms - we had 3 rooms booked and all of us needed to move. - Bed toppers for sofa bed - no mattress. - Hair on wall in shower area - like someone put their shaving hair all over it - not cleaned even after we complained. - Dirty table - thick with dust - definitely not able to eat at it. - Loose tiles in bathroom. - First room was not what we had booked, so they had to move us. - Pool was dirty - slimy slick on top, smelt funny. They cleaned it after we complained. - Bathroom bench not wiped as there was still a dead cockroach there from when we had to kill it. Cleaning was poor. - Can’t reach the taps or towel rail in the bathroom - hard to get into bath. - Questioned about how many were going to be seated at breakfast and started to remove cutlery - Refused to join tables for breakfast as we were a group of 6. - Additional toilet in listing but where was it? They then loved us. - European heavy - which was reflected in the buffet breakfast.

Points positifs: Les chambres sont spacieuses, très propres et confortables. L' hôtel bénéficie de 3 piscines très agréables au milieu de jardins bien entretenus. LE + : inutile de courir le matin pour réserver un transat, il y en a assez pour tout le monde!!

Points négatifs: tout etait parfait

Points positifs: Nous avons aimé ces infrastructures et la gentillesse du personnel. La plage est magnifique

Points positifs: L'emplacement de cet hôtel est formidable : à 2 pas de la plage des commerces et des restaurants. Les piscines sont grandes avec suffisamment de Transat Un petit supermarché + cabinet médical. Le petit déjeuner est pas mal ainsi que la restauration. C est la 4eme fois que je m y rends.

Points négatifs: Chambres un peu vieillissantes.

Points positifs: Helpful & polite staff. 4 great swimming pools . Bar & restaurant are no more expensive than the surrounding restaurants. Great food

Points positifs: Tout l'infrastructure et la proximité de Kamala beach.

Points négatifs: Magnifique complexe. Rien à dire.

Points négatifs: Loungers for Hotel Guests should be free of charge on the beach

Points positifs: If you don’t like to hang out too far, this is right on the seaside and the staff is nice.

Points négatifs: They told us we’ve been upgraded, but the room was really dirty... Stained sofa, stained cushions, dirty floor. Giant cockroach in the bathroom. Also, the structure gave me this weird mass tourism vibe.

Points positifs: Staff were friendly and helpful. Breakfast was good with variety of food. It was convenient that the minimarket was right in the building, and the bike hire was in front of the hotel. Taxi service was near the entrance and the price was 700 baht to get to the airport.

Points négatifs: Many things we didn't like. First of all, the location of this hotel was a bit remote from the roads. So, it's inconvenient as you have to walk about 10 minutes to get to the road with restaurants and other facilities. Secondly, there were insects in our room. We got bitten by some creatures and we still have no idea what was it. I personally saw a few mosquitos, one cockroach and some ants and a spider there. Also, the smell in some parts of hotel (e.g. near Restaurant by the pool) was disgusting. Towels stank too as they were old and dated. The quality of room cleaning was fine, but it was noticeable that cleaners didn't even vacuum under the bed. The hotel needs to be renovated for sure, the photos of it were probably retouched as the room was worse than we expected from photos, and the price was too high for what they offer.

Points positifs: . Still food was very good.

Points négatifs: Rooms are not renovated for years. Noise coming from other rooms, smelly allyways.Back pain appeared after the massage

Points positifs: Extrêmement déçu heureusement nous avons eu l i opportunité de changer d hôtel sinon pour nous cela aurait été un séjour gâché

Points négatifs: Le cadre La chambre clim au dessus du lit Petit déjeuner moyen Complexe trop grand vieillissant Beaucoup trop cher

Points négatifs: Personne ne parle anglais, ils ont trop à payer pour tout et la nourriture est absolument dégoûtante...

Points positifs: L’hôtel possède une superbe vue et de super équipements

Points négatifs: Le bruit!! Notre chambre étant côté rue, toute la nuit nous avons entendu le bruit des voitures, des tuc tuc avec leur musique

Points positifs: neglected and dirty 2 stars hotel, incorrect staff

Points négatifs: more than dirty, run-down hotel, a renovation would be more then required. this is not a luxus hotel, unsuitable for some rest. there is no beach or any recreational options. the view is nice, but the hotel is next to a noisy main street and you cannot reach the see from there. everything is dirty and could cause an accident. the personal cheat with the invoice and not able to give back the right amount of change. the photos about the hotel are pretty old and made with photoshop

Points positifs: The view.

Points négatifs: Fridge was not cold and just a little run down.

Points positifs: Excellent petit bémol si vous n’avez pas louez de scooter c’est 400 baht le taxi pour allez sur les plages de patins sinon rien à dire l’établissement est incroyable avec une vu magnifique

Points positifs: Most amazing location, the best staff we have ever known, food is exceptional.

Points positifs: Great views from our bedroom overlooking Kalim Beach. Nice quite location only short taxi ride into Patong Central. Rooms always clean and the infinity pool has an amazing view, one of the best in Phuket.

Points négatifs: Staff could be a little more friendly. Weren't too helpful with locations we can visit and activities available. Everything always seemed too hard for them. Breakfast definitely wasn't a highlight of our stay here...very limited options and poor quality food.

Points positifs: Le personnel très à l’écoute et souriant. Chambre confortable et très propre. Le ménage est irréprochable.

Points négatifs: Très peu de choix pour le petit déjeuner surtout pour les occidentaux.

Points positifs: Everything

Points positifs: U Zenmaya is very nice hotel on the hill, which brings outstanding views from their infinity pool. Pool is great temperature, there is enough room for their guests and it has pool side bar with drinks and food. Some of their rooms share their private pool (it looks like there are three rooms per private pool), it seems very nice, too. There is plentifull options for breakfast, from european food to thai cooked meals. View from breakfast place is also outstanding. Location for nearby beaches is not so convenient, but there is also possibility for shuttle from the hotel (for a fee). Otherwise, you can take any local transport, which comes by on the street. Beach under the hotel is nothing special, but there is also one (not from the hotel) bar/restaurant there, with good food. Nearby the hotel there are some restaurant (few minutes further on the street). We did not use the hotel restaurant, but i am sure, the food is very good. Staff are very helpfull and kind. I recomend staying in this hotel and have friends who are returning every year. It was my firs time here.

Points positifs: Chambre très spacieuse, vue sur la baie de Patong magnifique, hôtel bien situé, avec une petite crique privé, idéale pour admirer les poissons en masque et tuba. Le personnel est charmant, d'une gentillesse extrême. (Mention spéciale pour Bew qui a été formidable pendant tout notre séjour). De notre balcon, on pouvait voir passer les éléphants !!!!

Points positifs: La piscine le personnel La chambre qui est vraiment magnifique sublime avec jacuzzi et piscine Le cadre ainsi que le personnel ce qui rend l’hôtel unique Propreté

Points négatifs: Clim inexistante ce qui est un gros gros problème je vous rappel qu’il fait 30 degrés Le jacuzzi s’allume tout seul dans la nuit pour rien L’humidité trop présente dans l’hôtel et surtout la chambre ce qui ne me donner limite pas envie de rentrer a l’hôtel Le taxi chère négocié toujours 400 bat voir 500 bat Éloignez du centre a 15 mn en scooter et a pied oublier Le petit-déjeuner pas occidental

Points positifs: The location was perfect and staff was so nice.

Points négatifs: Rooms were very noisy.

Points positifs: Swimming pool is good. Close to the kamala beach. Room is good.

Points négatifs: Only one restaurant and food quality is just so-so. Breakfast is under average. There is no kids toys provided for the swimming pools. Bathroom water temperature is not stable. WiFi is really bad.

Points positifs: Les nombreux toboggans, les chambres spacieuses, le buffet enfants, le marché local proche, la situation géographique car proche de la plage et de la ville

Points négatifs: C’est un très bon hôtel, il n’y a rien que nous n’avons pas aimé mais il manque un vrai club enfants, de l’animation surtout le soir et pendant la journée à la piscine pour les enfants

Points positifs: Les 7 piscines que comptent l’hotel. La chambre est grande et propre. Le petit déjeuner est très bon. Il y a un restaurant dans l’hotel pour le midi et le soir gratuit pour les enfants quand il y a un adulte. La situation de l’hotel Au bord de la plage. La salle de jeux pour enfants. Les spectacles le soir pour les enfants. Aquagym pour les enfants à 11h. Pas bruyant par rapport à d’autres hôtels.

Points négatifs: ce serait encore mieux si il y avait des activités pour les enfants en journées par exemple des jeux dans l’eau ou sur la plage.

Points positifs: Wonderful activities for kids (football playground, swimming pools, kids room). Territory, restaurant, rooms

Points négatifs: WiFi sometimes didn’t work good; Mosquitos in the evening;

Points positifs: La taille des chambres Les 7 piscines Le buffet gratuit pour les enfants La nourriture au restaurant, bonne et prix raisonnable La salle de sports

Points négatifs: Aucun service ni une aide . Aucun moyen d'arrangement avec l'hôtel. Tout est facturé.

Points positifs: Very glad to stay at Royal Suit with pool access. Comfortable and clean.

Points positifs: Établissement idéal pour un séjour en famille, Les animations sont très bien pour distraire les enfants , et le personnel est très agréable.

Points positifs: Kids activities Spa

Points négatifs: The smell in the room wasn’t that much nice

Points positifs: The place was awesome and the staff real hospitable and all smiles .. perfect place for family with kids

Points positifs: Tout le reste

Points négatifs: En cette periode il y a moins d activité piur les enfant les massages ferment plus tôt

Points positifs: La proximité de l’hôtel avec la plage, des petits restaurants et le village de Kamala, la literie et la fonctionnalité de la chambre, le déjeuner, la possibilité de bénéficier (contre paiement) d’un late check out et la gentillesse du personnel de la reception.

Points négatifs: La sécurité qui est assez aléatoire sur le chemin qui mène à la plage avec certains gardes qui ne contrôlent rien et préfèrent être sur leur téléphone portable, certains employés très mous et qui ne répondent pas quand on leur dit “bonjour”

Points positifs: Looked amazing online but does not look like this at all in real life!

Points négatifs: when we arrived the hotel was just a disappointment. Even though it’s been renovated everything has been done on the cheap, rooms have terrible views, not clean, staff not friendly, also gave us food poisoning! Poor location!

Points positifs: L’emplacement de l’hôtel, l’accueil ,le personnel au top et le petit dej excellent avec des produits halal très bon hôtel

Points négatifs: Fermeture de l’espace jeu billard domino ... a 22h je trouve que c’est tôt

Points positifs: Everything !

Points positifs: The swim up bar was great , the restaurant was lovely and the place was spotless, I went with family members and we got 2 rooms with interconnecting room which was great

Points négatifs: Nothing everything was great.its a bit out of the town but only a short spin in a tuk tuk

Points positifs: The staff were all very nice and polite. The room was wonderful with a beautiful view.

Points négatifs: The shower in our room kept fluctuating from cold to good to really hot. The food made both my partner and I physically sick and we waited 2 hours for our meals to come out. On our last day the power stopped working in one half of our room and when it came back on it made a loud zapping noise.

Points positifs: The honeymoon decoration that we told them a few months before was done nicely. The overall look of the resort is new and stylish. The breakfast was great. The view from our hotel is wonderful and we were upgraded to a Villa which me and my wife enjoyed.

Points négatifs: The shuttle to Kamala beach should be standardized and synchronised. Otherwise you are to pay 200 baht per one way. Plus the drop off of the shuttle is at the kamala beach, there should also be near Big C bus stop drop off if the hotel guests would want to go to Patong or other parts of Phuket.

Points positifs: Sea view room

Points négatifs: -You need to step down to bathtub which is very dangerous because the floor is very slippery -Sinks is separated from the toilet - not practical and convenient at all - Hotel is very far from the center and everything!

Points positifs: Service of the property 5*. They are really friendly and helpful. Special greetings to personel Tang and Heinz :) Really beautiful view. Food amazing. Property always clean. When we were coming back from the beach the room was clean and well organized. As we were during in Phuket my boyfriend birthday, they surprised him with the cake during a breakfast and left in the room sign : Happy Birthday on the bed :)

Points positifs: Beautiful views, very helpful staff, lovely pools, wide range of food at buffet.

Points négatifs: Built in a hill so walks to some rooms quite steep (but you get the views!). A short 5 min ride to town/restaurants/beech but 11-5 there is a free hourly shuttle (200 B for a taxi at other times).

Points positifs: The pool was good and pool staff very kind/friendly.

Points négatifs: Cobwebs in the bathroom still there when we left, communication with staff difficult all they wanted was money all the time, I booked two adults and one child through you, when we arrived they wanted 325 baht a day for my grandson (5yrs) to sleep in the bed with us and wouldn't put a bed in unless we paid an additional charge of 1,300 baht a day for a bed. My grandson was allowed breakfast with the 325 we paid then after a week tried to change me. Not bloody happy would never recommend this hotel

Points positifs: Very nice room and the view fantastic And about the stuff every time smile and lovely

Points positifs: I have been enjoying a week on this amazing resort by the sea with a marvelous sunset view... the staff is friendly, they address you by your first name.. i would love express my gratitude for an exellent service to Angels khun Ink and khun Katie. The breakfast is great with thai and western foods, atmosphere is perfect. I had first a cliffhouse, the a 2 bedroom villa, with a awrsome views. The room was always tidy.. i could write a novel of attributes... and last I want to thank GM Athony Dupont... khob khun khrap mak mak... khun Ken

Points positifs: Peaceful, secluded but within reach of busier areas if necessary

Points négatifs: Lots of steps and the bar was average

Points positifs: Sublime cadre super calme vue avec le soleil couchant du haut des falaises sur la mer d’andaman À partir d’une villa avé piscine privée 2nde visite après 5 ans; toujours au top

Points négatifs: Quelques éléments sont à entretenir (Pierre cassées à la piscine) Le service chambre a diminué par rapport à il y a 5 ans mêle si toujours au petits soins!

Points positifs: Beautiful property located on the cliffs of Kamala Beach. We booked an Ocean view Villa with private infinity pool. Pretty quiet area, with a nice view of the ocean. The room was nice and big. The aesthetic was nice and minimalistic, fitting for the “Heaven” motif. There is a nice sized infinity pool with an outdoor shower. The bathroom was quite large, with two separate sinks, a separate bathtub, a standing shower and toilet, separated by glass walls. I believe the bathroom was designed with glass separation, so that even if you’re using the toilet, you won’t miss the sunset. Yes, the sun sets everywhere, but this is a view of a sunset, you won’t mind seeing again. All of the Paresa staff were great. We booked private transportation to and from the airport. Both drivers were efficient. Check in was fast an easy, in a beautiful reception area. We were given a brief tour of the Paresa grounds and then transported by buggy/ golf cart to our villa. Buggy transportation is provideed any time you want to leave your villa and go to breakfast or other spots in the resort, but if you like to explore I recommend walking. The food at the resort was pretty good and the ocean view for the dining area is beautiful and calming. They also offer some in villa dining experiences such as BBQs and romantic dinners or breakfasts which we did not partake in, but looked very nice. The spa experience was wonderful as well. The facility was calming and overlooked the ocean and we were lucky enough to finish our treatments in time to view the sunset from the treatment room. Overall this was a great resort and would Recommend staying here if you enjoy comfort, relaxation, great hospitality and service.

Points négatifs: It was not a deal breaker, as I still had a great time at the resort: If I were to book again, I would probably book the cliff side villa, or ask for a villa on higher ground, because even though the villa is secluded and surrounded with foliage, you can still see the walk way and people walking through, from the infinity pool.

Points positifs: The space of the villa and the pool The outdoor shower The fully equipped kitchen The magnificient view

Points négatifs: The living room of villa 131 and similar villas was exposed to the staircase leading to lower rooms, and anyone going down like tenants or room service can see us. Didn't feel that private.

Points positifs: Piscine exceptionnelle ! Chambre magnifique

Points négatifs: Aucune conciergerie , vive internet !

Points positifs: Every thing! It was perfect :)

Points positifs: Staff were next level.food amazing.

Points négatifs: Could be better sleep quality wise in terms of noise if you are a late starter.

Points positifs: L'accueil toujours aussi pro et chaleureux(le personnel est top sympathique...), un manager present, le petit déjeuner super, un cadre calme et grandiose , la villa est somptueuse avec sa piscine , propre et de formidables odeurs (lieux, serviettes de bain....) Kalama on peut s'y rendre à pied

Points négatifs: Rien sauf mon séjour trop court

Points positifs: Accommodation was fantastic

Points négatifs: Price

Points positifs: Le cadre, l'accueil.

Points négatifs: Le petit déjeuner.

Points positifs: Restaurant is good..Room is comfortable...View is nice

Points négatifs: Some staff English is not so good..Night time function music was too noisy

Points positifs: Every thing

Points négatifs: Nothing

Points positifs: Amazing place, friendly, nothing too small for the staff.

Points négatifs: Used to a buffet breakfast, but everything ordered off the menu was perfect.

Points positifs: Beautiful Place, huge villas, apartments, pleasant staff, very useful to have complimentary car to drop and pick you up to/ From Kamala. The garden around the hotel is wow, everything is perfect, No hasstle basstle at breakfast, you can order whatever you want without que, the food comes to your table.

Points négatifs: With the high price at least mini bar should be complimentary

Points positifs: Nous avons adoré notre chambre, la vue depuis notre chambre. Belle vue sur la piscine à débordement où se trouve le bar, ils offraient des équipements de kayak et de plongée gratuitement pour les clients. Le personnel était très serviable tout le temps !! Nous n'avions pas envie de partir.

Points négatifs: On en a rapidement assez du buffet, mais on ne peut pas trop se plaindre quand le petit-déjeuner est gratuit. Heureusement, le premier matin nous étions les seuls dans l'hôtel, donc nous avons pu commander à la carte et cette nourriture-là était super !!

Points positifs: Staff - couldn’t have been more helpful Very large room - felt really comfortable and completely at home Views - fabulous Breakfast - lovely including the champagne

Points négatifs: Wasn’t a problem for us but some may not like the hillside location

Points positifs: The view

Points négatifs: The pool wasn't clean on some days

Points positifs: Liked nothing at all .you need transport to go to the beach. Breakfast was the same stale for three days. , absolute disaster , absolutely no value for money would not recommend anybody to stay there the most useless place I have stAyed as a five star hotel

Points positifs: Quiet place, neat n clean, far away from the noise and crowd of patong! If you want to celebrate your good time with the family then it’s the perfect place for you.

Points négatifs: Its just the location is a bit far away but the hote provides free shuttle service till 20:00 hours everyday. Again its more suitable for the couples or families who want to spend time in a beautiful and quiet place.

Points positifs: Good Food and Stuff Friandly

Points négatifs: Old Hotel

Points positifs: Every thing is awesome , the room , the view , the facilities , staff and the food

Points négatifs: Nothing

Points positifs: rien à part la vue mer de la piscine hotel vieux pas entretenu complètement à l' abandon par les propriaitères Petit déjeuner médiocre j'ai reçu une cuiller en plastique vert pomme pour mon café . du jamais vue dans un hotel 5 étoile . même chez IBIS C'EST MIEUX . Le cloud du spectacle j' ai glissé dans les chemin de l' hotel et je me suis complètement éraflé la jambe et le pied personne ne m'a aidé à me relever ; Bref à éviter rapidement

Points négatifs: rien

Points positifs: La vue superbe, le petit dej, la chambre spacieuse et les attentions à notre arrivée et le check out à 12:00

Points négatifs: Ce n’est pas vraiment que nous n’avons pas aimé mais nous n’avons pas osé profiter de la piscine car celle ciné est située au niveau du petit dejeuner et que nous n’etions pas à l’aise

Points positifs: Magnifique chambre. Très belle vue. Personnel aux petits soins Restaurant de l hôtel très bien. Petit déjeuner copieux et excellent

Points négatifs: Manques de parasols assez grands vers la piscine et transats pas très confortables. Abords de la piscine mériteraient un rafraîchissement.

Points positifs: Belle vue Superbe piscine Bonne restauration Belles dimensions Personnel très agréable

Points négatifs: Salle de sport trop petite et non fonctionnel.

Points positifs: The view and the staff were excellent. We loved the room that we stayed in. It is a very nice place to stay and the pool was great.

Points négatifs: Breakfast was cold every morning and so many extra charges that were exorbitant. For example, we asked for a extra blanket (which most hotels normally have in the wardrobes) and were told it was 500 baht per night (roughly $25 AUD). The hill makes the hotel so difficult and made us not want to leave or experience Thailand because it was so inconvenient to get back. They have shuttle buses, however they only help if you want to leave at weird times. We are a young and fit couple and walking up the hill still made us puffed out and have to cool down.

Points positifs: Stayed in a 3-bedroom grand villa, it was very spacious and the master bedroom was wonderful with sliding doors opening out to the pool and views of the Kamala bay and the Andaman sea. The swimming pool and deck area was equally spacious and just a wonderful spot to hang out with family and friends day or night. The villa was well maintained and genuinely clean. We came with our baby and were very happy to see that we didn’t have to worry about hygiene within the villa for the 5 nights we were there. Service was friendly and efficient throughout and the housekeeping team in particular were always very bright and cheerful as well as being very thorough with their work. I’d say that apart from a small issue with the spa manager, it was as good a stay as we could have hoped for and the condition, size and views from the villa meant that I would consider our stay to have been of great value.

Points négatifs: We had one genuinely disappointing experience when we tried to organise a couple of masseuses from a local spa to come to our villa (a very normal practice throughout Thailand and indeed South East Agent). When the masseuses arrived, the spa manager of the resort apparently stepped in to tell the receptionist that the must not be allowed to enter to provide massage for us! There was not literature at booking, upon check-in or in the villa that mentioned this. I then insisted on seeing the resort manager about this, and instead a duty manager came and changed the story, insisting that the problem was actually that the masseuses did not bring valid ID and so were not allowed in for our own security -a valid if not entirely believable account. This was disappointing as apart from this one experience, we thoroughly enjoyed ourselves and will certainly plan to come back to this resort the next time we visit Phuket.

Points positifs: The place is overall price valued. The reception is always ready to help and shuttle service is great to get connected to the beach and big c nearby as most drivers unwilling to drive up to the slope to the hotel lobby. The food at restaurant is tasty for breakfast and room service.

Points négatifs: We have 5 people living in the 3-bedroom villa, but it cannot have 2 people shower in respective room at the same time otherwise the water is not hot. Also the water pressure was not stable as was said due to pump issue. Wi-Fi speed is not satisfactory and have to logon every day.

Points positifs: La gentillesse du personnel la villa 1 chambres super piscine

Points négatifs: Dommage la monté pour se rendre à la villa mais une fois faite on s'habitue direct

Points positifs: Magnifique villa avec une vue sur la montagne est sur la mer en même temps. Personnel très sympatrique service de Buggy pour se déplacer dans la résidence très calme. Parfait pour reprendre des forces.

Points positifs: Spacious villa for 6 people. Very clean and has a view to die for. Nearby to everywhere just rent a car or motorbike you’re good to go.

Points négatifs: Water pressure a bit slow.

Points positifs: la villa était grandiose et trés belle .Le personnel trés gentil

Points négatifs: le ménage manque de finition .

Points positifs: I liked the swimmingpool alot and the rooms where beautiful

Points positifs: Le calme et la propreté de l’hôtel. La discrétion et la gentillesse du personnel.

Points négatifs: Petit déjeuner répétitif

Points positifs: The pool was very big and the place was huge ad tidy

Points négatifs: We paid extra money to have private villa. However, it wasn't private. The villas on our left and right were able to see us.

Points positifs: Cleans and spacious

Points négatifs: Problems with the tv

Points positifs: Extremely comfortable beds Well located with easy access to the beach, market, bars and stores Very friendly staff and service Spotlessly clean Complimentary water Nice Thai welcome drink Great WiFi

Points positifs: Tout était parfait

Points positifs: Le personnel était super, à 5min de la plage. Il y a pas mal de restaurants dans la rue. Nous avons très bien dormi le matelas est super Confortable :)

Points positifs: Établissement propre et super agréable, la gentillesse du personnel. L’emplacement proche de tout, superbe plage familiale loin, et le soir on y trouve plein de petit bar pour prendre une bière. Vraiment un super séjour, je ne manquerai pas revenir

Points négatifs: Absolument rien.

Points positifs: Oui

Points positifs: L'hôtel est propre et bien tenu. L'accueil à la réception, très chaleureux, le personnel de service, très gentil aussi. On nous a proposé une douche et prêté des serviettes au retour de la plage avant de prendre notre avion.

Points négatifs: La salle de bain trop petite. Le manque d'originalité dans l'ameublement de la chambre. Le petit déjeuner correct mais très standard dans une salle sans chaleur humaine.l

Points positifs: hotel pres de la plage 5 minutes personnels reception tres sympathiques bombs et sun tres serviables chambre tres propresle personel ofre toujours une merveulleuse boisson thai bien fraiche un delice

Points négatifs: rien mais pas ascenseur mais no probleme car seulement 4 etages

Points positifs: The staff was super helpful. The room had a good size and the breakfast (that was in the hotel in the other side of the street) was good also. The location was also a plus, just 5 minute walk to the beach. (There was also motorbikes for rent close to the hotel, where we rent a bike and also booked a day trip to James Bond Island. The place is owned by Mr. Abdullah)

Points négatifs: We booked this room because we wanted the bathtub, however they told us that that was something wrong with it and we cannot use it. In the first days the water in the shower took a long time to drain, however it worked fine on the last days, and there was a lot of insects inside the room and particularly in the bathroom.

Points positifs: Everything was perfect for reasonable price and staff was friendly and helpful

Points négatifs: Nothing

Points positifs: Personnel d une extrême gentillesse et dévoué super souriants

Points négatifs: Salle de bains super minuscule Balcon super minuscule Entouré de bars à filles

Points positifs: The staff was very kind!

Points positifs: Super séjour. Personnel adorable et serviable, sur qui vous pouvez compter pour organiser votre séjour : conseils sur les excursions, les bonnes adresses, location de voiture (800B/jour). Arrangeants sur l'horaire de check-in et de check-out. Environnement calme et literie confortable. Restaurant juste a côté (Isaan Thaï Popeye Restaurant) est d'un très bon rapport qualité prix ! Vous pouvez réservez les yeux fermés !

Points négatifs: Salle de Bain un peu petite. Kamala est un quartier calme et peu animé, mais position centrale pour découvrir toute l'île. Petit déjeuner (buffet) moyen mais correct à l'hotel juste en face.