Maingate Lakeside Resort

Location is their most attractive quality. Close to restaurants, theme parks, and other entertainment facilities.

Staff lack the most basic customer service skills. They're unfriendly, and have subpar communication skills. Rooms could be cleaner as well as the overall grounds; trash was pretty much everywhere this last time I was there.

Never again...

Not sure where to start. If it is the completely broken bed. The phone with no buttons that did not work to call the front desk about the bed. Those were just 2 things, thank goodness we were exhausted and delirious; therefore, we found wverything quite humorous. We just moved the mattress to the floor and slept the few hours we had left. The place was horrible. NEVER AGAIN!!

Horible experience

We liked only location.

First they gave us room that is not with pool view and we paid for it, then somehow when i was arguing they decided to switch to another one. We went to our room and we saw frog in the front of the door, we opened the door TV was on, and somebodys personal things were there so we called them and they told us that we need to come back to the front desk, we went there they gave us another one. We went to another one, everytjing smelled like mold, ac was leaking in the room, bathroom had wet sealing. In front of the apartments was so dirty, smelled so bad, we saw the room where they keep towels and it was dirty as nothing i saw before. We slept on the towels we brought with us and we didnt leave any of our bags in the apartment, fortunately we had to stay only 2 nights here. I learned my lesson and will never look at the hotels with 3 stars, i wish i paid more to stay in clean place. At one point we thought to sleep in our car, tried to find another hotel in the area but it was 2AM and everything around was booked for that weekend, except few that were in the same condition as this one. Dont recommend!!!

Le plus sale hôtel dans lequel j'ai séjourné.

Moisissure noire dans la chambre 221

J'aimais la navette.

La façon dont ils ont traités la moisissure quand je l'ai signalé était scandaleuse. On ne peut pas simplement couvrir la moisissure de peinture. Inspectez vos salles de bain attentivement si vous y allez. Ils ne nous ont pas proposé de changer de chambre, ou quoi que ce soit. Ils ont peint sur le moisi, c'est tout.

Prix

Le personnel est désagréable

Le wi-fi était nul.

C'était un bon prix et un bon emplacement.

La connexion wi-fi était inexistante et la chambre aurait besoin d'être rénovée.

Maid staff was sweet

It was easy to get in and out of and it was right off the main strip. The maid staff would fold my sons blakets and use them to make the bed he was always excited to see how they were set when we got back

The rooms needed some updating. The ceiling was leaking in the bathroom and it looked like mold growing. Also there was mold in the light fixture in the bathroom. The door sometimes wouldn't stay latched. The fridge was leaking and there was no microwave.

On a ce pour quoi on a payé

L'hôtel était situé à côté des parcs. L'emplacement est très pratique.

Le personnel à l'accueil était très grossier et désagréable. Les lits étaient petits et pas très confortables. La moquette était vieille et sentait mauvais. Les murs sont fins comme du papier.

La piscine, la femme de ménage qui était très agréable

Il n'y a pas de micro-ondes, le réfrigérateur n'était pas assez froid et la chambre aurait besoin de travaux de peinture

Il n'y a pas de jacuzzi, contrairement à ce qui était annoncé. La plupart des machines automatiques étaient hors service. Certainement pas un complexe hôtelier. Un simple motel. Pas d'ascenseur. La propreté de la chambre n'était pas terrible. La plupart des chaînes de tv ne marchaient pas.