Maingate Lakeside Resort

Points positifs : Pool, cleaning lady they nice

Points négatifs : No microwave refrigerator was not that cold room need paint job

Points négatifs : No jacuzzi as advertised. Majority of ice machines and vending machines were out of order. Definitely not a resort. Just a motel. No elevators. Room cleanliness wasn't that great. Most tv channels didn't work.

okay

Points positifs : Location,Ease of finding, price was okay

Points négatifs : Service was not the greatest. There was bugs and even a lizard in the bathroom

No Air Conditioning, overrun with bugs, extremely

Points positifs : After a really long couple of days, I tried really hard to find something redeeming about this place but ended up having to pack up my kids and our stuff and find another hotel at 3:00 am.

Points négatifs : The fact that the place looked run down and dirty were disappointing but not acceptable given the price. The advertised free internet was out of order but again, not the end of the world. The fact that the room wouldn't get below the mid 80s was a problem. Four calls to the front desk brought a maintenance guy at around 1:00am. At 1:30, he installed a different A/C unit but by 2:30, all of us were still lying wide awake sweating and the room wasn't getting any cooler. I again called the front desk to ask to be relocated to another room and the night auditor Christine was obviously furious that I had bothered her again and told me I had to pack up all of our stuff and come to the front desk. That is when we found that the food we had bought for breakfast was now infested with ants and spiders which explained the bites my daughter was complaining about. At that point, we couldn't stay on the property. ..my kids were extremely upset and wouldn't have been able to sleep so we went to the front desk and I politely asked that the charges be refunded given all of the problems. Christine was extremely annoyed and would only check us out but refused to refund anything. So at 3:30am, we were forced to find a new hotel and pay for the remainder of the night someplace else which was a HUGE improvement and worth the extra hundred dollars. I want to add that I have only hit on a small number of the issues wrong with this place. There was also the 'lake' which was more like a cess pool, the slippery slime trails the crossed the sidewalk in front of each rooms air conditioner, the phone I had to search for the cord for in order to call the front desk, the doors that all looked like they had been forced open repeatedly, the scratchy pillows and hard bed and one of the first big warning signs, the discount ticket/hard sell timeshare booth in the lobby...all of which I would have been willing to overlook if I had just been able to get a few hours sleep in a room that wasn't 85 degrees...and full of ants, spiders and whatever bugs were biting the only parts of our bodies we could put under any covers. The fact that the night manager was so shockingly rude and refused to do anything but check out a dad and two young kids after 3:00am says a lot about why you shouldn't even consider booking a room at this place.