Hôtels - Lancaster

Le personnel était agréable, la chambre propre

Les sièges au ne sont pas confortables.

Le caractère historique du bâtiment ; le personnel était très serviable.

Hotel bien situé, très bien aménagé, incluant des expositions de peinture, ayant tout le confort

Le buffet du petit déjeuner était horrible. Le temps d'apporter votre repas à la table tout est froid. Nous avons dû attendre 20 minutes pour obtenir des oeufs brouillés.

Hotel correct pour une halte dans une ville. Bon confort. Avons fait plusieurs Hilton Garden Inn dans notre séjour. N'avons pas été déçu.

Localisation un peu excentré mais proche de la campagne Amish (ouest de Lancaster)

There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.

Location

I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.

Le calme, la proximitè des points d'interets touristiques.

la remise en état de cet hotel est commencée par la peinture extérieure.

Bruyant, sale et en mauvais état général, la piscine était tout aussi sale. Petit déjeuner vraiment moyen.

Chambre tranquille donnant sur l'arrière et une zône verte, confort basique mais correct.

Excentré, mais suffisant pour passer nuit, ce qui était notre cas.

I never write reviews but feel compelling to do so in this instance. Hotel was extremely dirty and had awful musty smell. The staff was rude. No air conditioning in the 80-90 degree temps. Ice machines not working. To make matters worse, hotel was evacuated due to water main break and roofs collapsing. We booked room due to it being pet friendly but I wouldn't bring anyone in my family or recommend to anyone ever. I would have rather stayed in my car.

Everything

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Central location to the places we wanted to visit. Close to highway but not on it. Friendly staff. Decent hot breakfast.

The pillows were awful. Had 3 under my head and they just squish to nothing. If staying here again definitely bringing my own.

Breakfast was great, rooms clean, lots of parking.

Small room, door slightly malfunction and could not exit without disturbing others when they were sleeping. Slightly pricy for a small room!

Nicely appointed. Very clean. Very friendly staff from the front desk to the Bistro/bar to the maintenance staff; everyone seemed very proud to work there. The food service/prep staff were very gracious and the young man who prepared the food was very interested in our satsifaction and opinon. Lovely room and big comfortable king size beds with great pillows. Convenient and nicely equipped work out room. Indoor pool (small) and whirlpool. Lovely courtyard with poolside-like lounge chairs and a small gazebo. Great for reading, getting a little sun or quiet time. WiFi and wired access throughout.

Very little not to like. If pressed I can only say that the menu of food available at the Bistro is very limited. There are no omelettes or speciality faire available. However, given the type of hotel (business, traveler, tech-friendly), this is to be expected and they did a wonderful job with thier offerings.

excellent main restaurant

matresses need replacement

All staff we super friendly and accommodating. Spent 5 nights there. Great outdoor patio bar area- good food reasonable prices. Need new equipment in workout room either out dated or did not work- only negative - easy location to everything

Decent location, parking was adequate for # of spaces.

It is showing its age a little. Time for at least a carpet replacement. The carpet is worn out. Also, heating unit is of the older type without a thermostat. Noisy and impossible to get and keep the room to a comfortable temperature.

Very accommodating.

The room was clean and spacious. It was me, my husband, a toddler and baby and we didn't feel cramped. The staff was also very friendly and helpful. The daily breakfast was a hit.

I left a bag in the room and it was returned to me with no problems.

The air conditioning was not working and the bathroom light and fan are on a motion-sensor - blazing light and fan are what you do not need in the middle of the night!

Location is great.

That breakfast was included. The selection was good.

Only one elevator. Halls could use vacuuming. Ice machine on first floor only.

Will never go back to this place.

They charge more than $400 to my credit card -identity theft made purchases to two websites. Horrible to find out when I got home that on top of paying for the night the took my car to make online purchases of car equipment and fabric store. Please be aware when you use this facilities!!! Very Upset with this place!!!!!!

Great place to stay with little ones. The separate living and bedroom area were perfect. Hotel was very clean and had everything we needed. The value for the money was good and location of the hotel to local attractions was wonderful - I would highly recommend it.

We picked this hotel because there were 6 of us traveling. It was a great deal to stay here. The accommodations were excellent. We enjoyed having the two separate rooms. It was quiet in the bedroom with the door shut and it allowed the adults in the other room to be able to move around freely without waking kids in other room. Breakfast was great. Friendly staff. Close to all local attractions. Highly recommend!

Very comfortable and quiet room

Evening receptionist was rather indifferent

Room was clean and the free breakfast was good. Location was great being behind a dunkin donuts, a wawa, and closer to the intersection of 30 bypass. The staff was very friendly.

It was everything I hoped for

No

Staff was friendly and helpful.

Hotel is still under renovations, but coming along nicely. As of 7/30/16

Le personnel de la réception était très sympathique et serviable; bon petit déjeuner

le coin kitchnette

son environnement ( la route )

Very nice. Hosts were very cordial and helpful. Breakfast was good. Bed very comfortable.

Air conditioner in master bedroom after a certain hour at night could not be lowered. A bit uncomfortable during night.

location

Old hard boiled and stale toast for breakfast , blood and fecal matter in shower , and roaches

Location, friendly helpful staff, clean, good breakfast

Lots of business travelers. Upper end place for town. front desk very helpful and a beautiful young lady.

Bar was pretty dead . went out to a few of the local spots within walking distance.

we were well taken care of during the blizzard. Staff was very accommodating. Restaraunt good was very good.

Wishing they would've actually opened the Restaraunt and served breakfast for those of us STUCK bc of the 32" of snow. Continental breakfast gets old fast and is unfulfilling. Also, they could've offered a discount on food and room feed to those of us stuck there. I asked. It wasn't an option. Floor creak when someone is room above you. You hear walking, showers, and toilets flushing.

Great bedding. Quite room. Great hot tub. Good free breakfast.

This is minor but while staying in adult rooms only a little inconvenient to get to room. Fine for my husband and I but anyone with walking issues might not want this room. Did not care for brand of coffee.

The hotel itself is lovely and immaculate, located in a peaceful and relaxing Amish countryside setting. Our room was spacious and beautifully decorated. We especially enjoyed the hearty, Amish style breakfast each morning and the large swimming pool.

There was not one thing to dislike.

You are able to 'smell the clean' at this Inn which is something you are able to immediately notice. This is not a chemical smell but a very comforting, clean, and refreshing scent. This Inn feels like home and has the most comfortable beds I have ever slept in when lodging on vacation. Most of what you may need or may forget when vacationing is accommodated for and the staff is very friendly. This was my second time staying at The Country Inn of Lancaster and after this second wonderful experience, just as the last, I will not stay anywhere else!

The only thing I can think of to write here is that, as a country inn may have, the floors in the lobby are very slightly uneven due to a rustic-feel which may make walking through with walkers or wheelchairs momentarily uncomfortable but this is not the only entrance and I am certain that the staff can accommodate any need!

On Rt. 30, close to the shopping outlets. Breakfast provided. Homey atmosphere.

We don't normally stay at Best Westerns, but the reviews online were what had us. I gave them 5 stars all aroud from cleanliness, to amenities, to overall comfort. We were all extremely impressed.

So many people were staying at the hotel the weekend we were there, making parking difficult. But that isn't really the fault of the hotel.

Loved the complimentary chocolate at checkin and free icecream poolside 2-4pm daily.

The maintenance worker guy was nice. He got a roll away for me & was polite. The girls at the front desk were friendly and helped w extra towels and any questions I had. They felt bad for my experience I had w the manager there.

The guy who is the manager there checked me in. I asked if I could check in at 2pm. He said if I did check in early I would have to go up to the next floor as the room I was to have on the 3rd floor wasn't ready. Fine I said. I had 2 little children w me. Mind you, they carried their stuff up several sets of stairs as the elevator was broken. I went up to the room, AND SOMEONE ELSE BELONGINGS WERE IN THAT ROOM. I could have robbed them if I wanted to. Are you kidding me?? How does this happen?? I go back down to the front desk to complain to not have him apologize to me for the inconvenience but to have him reply back well then check in is at 4pm. I checked my key card at the dash and said I'd be back. I came back at 7pm!! 7pm!!! And I had to wait 40 minutes bc no one knew what rooms were open and what was not clean. I'm sorry but that manager should have had me assigned to a room come 4pm. I should NOT have to wait 40 minutes for a room w 2 little kids. Needless to say I will NOT be back to this facility. This building should not be in operation. They need a manager who knows how to run things. If that hotel owner knows a thing or 2 he would fire him, hire someone who knows what they are doing and then enhance the computer system so there is never an issue w going into a room that someone never checked out of. Also the elevator was out. It's been out for some time, you can tell w some of these comments. How long does it take to get that fixed? Also there was all kinds of clothing out back all over the place. The back side of the building is all over grown and not kept. It's disgusting. Not to mention men's underware out there and all kinds of stuff. So nasty. I will never stay here again and never recommend it.

The location was fine

It stunk of cigarette smoke, we had to get a plunger to fix the toilet, the staff was inattentive and rude. The staff didn't care how horrible the room smelled and never offered us another room or any help to get rid of the smell.

Clean

Clean but rooms are dated