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My family stayed 2 nights~the beds were perfect and the room was clean. The folks working there were polite and efficient and friendly~loved the pool & hot tub. The adjoining restaurant provided room service~excellent food at reasonable prices. We will be staying there again :)
was a little disappointed in breakfast from the reviews i thought it was a hot breakfast with eggs etc... They did have eggs( hard boiled) I specifically stayed there because i was looking for a good breakfast for my family everything else was great but the breakfast was not what I thought it would be
On Rt. 30, close to the shopping outlets. Breakfast provided. Homey atmosphere.
Outstanding value for money!! A World traveler sends.
Cozy country atmosphere. Rooms were spacious and clean. Pool and hot tub was great. Sink and shower filled up and drained extremely slowly A fitness center would have been great.
Location staff Carpet could have been cleaned better
You are able to 'smell the clean' at this Inn which is something you are able to immediately notice. This is not a chemical smell but a very comforting, clean, and refreshing scent. This Inn feels like home and has the most comfortable beds I have ever slept in when lodging on vacation. Most of what you may need or may forget when vacationing is accommodated for and the staff is very friendly. This was my second time staying at The Country Inn of Lancaster and after this second wonderful experience, just as the last, I will not stay anywhere else! The only thing I can think of to write here is that, as a country inn may have, the floors in the lobby are very slightly uneven due to a rustic-feel which may make walking through with walkers or wheelchairs momentarily uncomfortable but this is not the only entrance and I am certain that the staff can accommodate any need!
Clean, staff was very helpful and friendly. Our stay even included breakfast. Will stay there again! Can't complain about anything.
Room decor Areas need updating
loved the room....quilts and such gave it an Amish feel...porch with rocking chairs...very comfortable beds...slept great...will stay there every time I visit that area...staff great...very clean no dislikes
we were well taken care of during the blizzard. Staff was very accommodating. Restaraunt good was very good. Wishing they would've actually opened the Restaraunt and served breakfast for those of us STUCK bc of the 32" of snow. Continental breakfast gets old fast and is unfulfilling. Also, they could've offered a discount on food and room feed to those of us stuck there. I asked. It wasn't an option. Floor creak when someone is room above you. You hear walking, showers, and toilets flushing.
Very nice feel of old and new combined. The hotel building is a gorgeous piece of history. It's remodeled to perfection. The neighborhood is not the best although we were able to walk safely from the hotel to downtown Lancaster. I wouldn't do the walk a second time. Hotel is located just a short drive to many amenities. I would stay here again.
The charm and atmosphere of this hotel were present from the point we first set eyes on it. The restored factory look pairs rustic/historical elements with a chic sense of modern decor. The rooms were spacious enough, but still felt cozy. Continental breakfast was great- featuring goods from the on-premesis bakery. The Cap and Cork Restaurant / bar was also a nice stop, on par with many of the major dining locations in the city. My fiance and I actually spent some time just walking though the hotel, checking out the old parts of the building, and getting a sneak peak at the ballroom / reception area (gorgeous!). We've already planned to go again! The only minor complaint was locating the hotel. It is not far from a major road, but the hotel building is part of what used to be a large factory complex. The rest of the complex was turned into offices/shops, and the hotel sits back behind them. There are also 2 entrances, one of which takes you around the back of the building, which may be confusing your first time.
Clean room. Nice open feeling. Liked the historic feel to the hotel. Mattress was terrible and eliminated a 4 star rating.
Lots of business travelers. Upper end place for town. front desk very helpful and a beautiful young lady. Bar was pretty dead . went out to a few of the local spots within walking distance.
The overall design, comfortable beds, free breakfast, friendly staff Knowing where you were allowed to park, finding the main lobby - we drove passed the entire hotel a few times
The hotel was beautiful and in a great location. The staff was friendly and helpful. The rooms were large and clean. We loved our stay and will go back. The restaurant had great food and the bakery was wonderful as well!
The old building has been put to a fabulous new use. The old beams, woodwork and bricks are very interesting. The toiletries and lines are great quality. We could hear our neighbors in the middle of the night. A man checking in at the same time as us asked for a government rate, that was $40 less then we paid. How much subsidizing do we have to do?
Delightful bed Coffeemaker Toiletries Inconvenient outlets in room--and a lamp without a switch that only worked off the wall switch. Paper and plastic cups = downmarket
The hotel was great. Great location. Clean. Nice staff. As nice as any Marriott we have stayed in. Restaurant was understaffed and food was not up to Marriott standards. We could have purchased better food at any of the other local restaurants within walking distance.
Location I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.
There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.
The room was large and comfortable. We could control our own heat.
Rooms were clean BThroom had some pungent smell but over all ok See above plus there could be bigger breakfast area Was crowded for breakfast
Could have a refrigerator with a freezer....shower could have worked better ,,,breakfast could be better
Very comfortable and quiet room Evening receptionist was rather indifferent
The location is good, but this was my first time ever at a Windgate/Wyndham, and I will never stay on one again. The shower was moldy, and the fabric chairs and one bedspread were stained, so we had to use bath towels to cover them in order to sit down. Worst of all, when we moved the ottoman to sit on one chair, there were remnants of food and paper from the previous tenant of room 121. Clearly, the manager never checks the housekeeping work!
Room was clean and the free breakfast was good. Location was great being behind a dunkin donuts, a wawa, and closer to the intersection of 30 bypass. The staff was very friendly.
Hotel bien situé, très bien aménagé, incluant des expositions de peinture, ayant tout le confort
La qualité de la chambre est trés appréciable. Le petit déjeuner est trés insuffisant pour les USA
Le caractère historique du bâtiment ; le personnel était très serviable.
Breakfast was great, rooms clean, lots of parking. Small room, door slightly malfunction and could not exit without disturbing others when they were sleeping. Slightly pricy for a small room!
Central location to the places we wanted to visit. Close to highway but not on it. Friendly staff. Decent hot breakfast. The pillows were awful. Had 3 under my head and they just squish to nothing. If staying here again definitely bringing my own.
Le buffet du petit déjeuner était horrible. Le temps d'apporter votre repas à la table tout est froid. Nous avons dû attendre 20 minutes pour obtenir des oeufs brouillés.
Hotel correct pour une halte dans une ville. Bon confort. Avons fait plusieurs Hilton Garden Inn dans notre séjour. N'avons pas été déçu. Localisation un peu excentré mais proche de la campagne Amish (ouest de Lancaster)
L'emplacement est correct Ascenseur était hors service. Un guichet automatique était hors service. Distributeur de sodas était hors service. Personnel pas du tout attentif. Très antipathique et pas serviables du tout. Vraiment trop cher pour ce type d'hôtel. Je ne retournerai pas dans cet hôtel.
Nicely appointed. Very clean. Very friendly staff from the front desk to the Bistro/bar to the maintenance staff; everyone seemed very proud to work there. The food service/prep staff were very gracious and the young man who prepared the food was very interested in our satsifaction and opinon. Lovely room and big comfortable king size beds with great pillows. Convenient and nicely equipped work out room. Indoor pool (small) and whirlpool. Lovely courtyard with poolside-like lounge chairs and a small gazebo. Great for reading, getting a little sun or quiet time. WiFi and wired access throughout. Very little not to like. If pressed I can only say that the menu of food available at the Bistro is very limited. There are no omelettes or speciality faire available. However, given the type of hotel (business, traveler, tech-friendly), this is to be expected and they did a wonderful job with thier offerings.
When we first got to the hotel we were in a rush. Unfortunately we got a set of key cards that didn't work. Then, even our replacement keys didn't work. You would think this would be a negative review. But they handled this all very. Very helpfully. The room cleaners helped us into the room and understood our time issues. Everyone in this hotel did their best and I would absolutely stay here again. Absolutely nothing
Location, friendly helpful staff, clean, good breakfast
Location and value Wifi was so as molasses
Quite good value in a convenient location. Needs more convenient electrical outlets.
The front staff was very helpful and accommodating, i also found them to be professional yet down to earth- a combination that is getting more and more rare. Room was nice, and clean- bed was comfy.
Bathrooms were too small and tube was not clean.
Room was nice. Price was good fpr the area. Hotel was clean. Parking was affordable. Refrigerator did not work well
location Old hard boiled and stale toast for breakfast , blood and fecal matter in shower , and roaches
Room was spacious. Staff was friendly and helpful. The breakfast was very limited. Bathroom door was in the way of bathroom.
The room was clean. Easy to get around. Great restaurants close by. No microwave.
We were in town for a wedding that was held in another hotel that was booked. I was pleasantly surprised by the Hotel Lancaster. Sometimes you don't know what you're going to get when you book online. It was as beautiful as the photos on the website. The room was clean and the bed and pillows very comfortable. Although it was brief, we had a very nice stay.
Hotel was very clean. Staff very friendly and helpful. Location is definitely prime, very easy to walk to anything in the downtown area. Breakfast included a nice variety of fresh fruit, yogurt, cereal, muffins, hot and cold beverages. My second night the wind was incredible. I found it quite distracting that the window was not able to be closed tightly and every time there was a burst of wind, the window banged. In the middle of the night I finally shimmed the window with some brochures. The elevator does close very quickly!
Very welcoming and friendly staff. Great location and nice room. Perfect place to stay and experience all of the downtown options for dining and drinks. Free breakfast was lacking choices.
Great bedding. Quite room. Great hot tub. Good free breakfast. This is minor but while staying in adult rooms only a little inconvenient to get to room. Fine for my husband and I but anyone with walking issues might not want this room. Did not care for brand of coffee.
Very nice hotel that's worth the extra cost. The breakfast that is served in everyday was exceptional. Room was not ready at checkin. No problem as we were ready for dinner anyway. At checkout we were offered a comp for dinner the next time we visited.
If you are looking for beauty and amenities this is!
I stay here when in Lancaster. The hotel is away from the very busy area and has beautiful farmland views - peaceful and lovely hotel. The staff are friendly and helpful.
The hotel itself is lovely and immaculate, located in a peaceful and relaxing Amish countryside setting. Our room was spacious and beautifully decorated. We especially enjoyed the hearty, Amish style breakfast each morning and the large swimming pool. There was not one thing to dislike.
The staff was wonderful. The view was amazing. The room was awesome! We cannot wait to return.
Room view... Fresh food...grounds..
liked absolutely everything....will highly recommend to others
The room was clean and large. Parking lot fills with tourist traffic during the day.
The beautiful location. From your room you look out at the fields and Amish farmhouse and school. It is just so peaceful. The adult wing is so quiet; you will have a great sleep here. They have a lovely indoor pool and hot tub and hot tub. There is nothing about this Inn that I don't like.
Our experience at this hotel was fabulous! They gave us an upgrade, the accomodations exceeded all of our expectations, view from our room just lovely and to top it off...breakfast was way above average. I would highly recommend this hotel.
location, cleanliness, service around (Amish experience) no
This guest did not leave comments about this hotel.
The beds were comfortable. I took all the bedding off to check for bedbugs and there were none. There was no hallway noise or noise from neighboring rooms. The breakfast was pretty good. The dinner was pretty good too. No.
This guest did not leave comments about this hotel.
Size of rooms. Cleanliness of rooms. Available TV channels. Cost. Nothing - everything was satisfactory. Getting from the car to the door going inside to the rooms was rather cold.
The hotel is very beautiful and great quality. We stayed in a the 1-bedroom suite and it was so nice having the door that shut off from the bedroom. Included a nice kitchenette stocked with things you need to cook. Very impressive. My only complaint was that we arrived at 2:45pm and told our room wasn't ready yet. We sat in the lobby with 2 impatient young children, and waited 1.5 hours for it finally to be ready. I know check in wasn't until 4pm but I felt they could have done more to either get us into a different room or have ours cleaned quicker. Others were checked in while we waited so I know there were others available. Otherwise the staff was pleasant and the breakfast really nice.
Fantastic for families with young children!! Would definitely stay here again. Free breakfast, separate living area, full kitchen, great pool.
The new Homewood Suites by Hilton Lancaster, was a very pleasant surprise to us! This hotel goes above and beyond the call of customer service. Their suites are very spacious and clean and the decor is perfect for Lancaster. We absolutely love this place, so much that we extended our stay for 4 more days, had a great discount on rate and enjoyed the evening reception that they had through the week and to our surprise it included beer and wine... Cheap for everything you get at this hotel, its worth the extra dollars!!
Awesome weekend breakfast buffet! We used the lobby restroom a couple times during our several day stay, and I was disappointed that there is not a baby changing station in the restroom. Disappointed that there was not a diaper changing station on the first floor.