Hôtels à Orlando

Points positifs: Les voituriers étaient très bien.

Points négatifs: Les réceptionnistes étaient indifférents et n'étaient compréhensifs ni accommodants.

Points positifs: A seulement 1 ans, intérieur génial, hôte très sympathique. Je retournerais sans hésiter à l'avenir.

Points négatifs: Aucun

Points positifs: Everything, hotel is georgeous. Incredible facilities , great service. Perfect for business, pleasure, adults, children. And this is hard to accomplish in one hotel, but they exceeded in every department. We will return and tell all our friends!

Points négatifs: Nothing else could have been done to make this hotel better. Four Seasons and or developer has thought of everything!

Points positifs: Loved everything. Beautiful hotel and grounds, the best pool area for kids in Orlando.

Points positifs: Hôtel fantastique ! Le service est impeccable.

Points positifs: Très belle propriété avec un service auquel on peut s'attendre du Ritz, les équipements, et divers restaurants. Très bien situé, près de tout ce qu'Orlando a à offrir

Points positifs: Service exceptionnel. Personnel toujours impressionnant. Nous nous sommes trop gâtés par le Ritz Carlton. Merci !

Points positifs: Awesome facilities... worth a day just to hang out on the property for kids club, free driving range, billiards, both the marriott and ritz pools, etc. My wife enjoyed her spa massage and the hotel was really pleasant.

Points positifs: personnel serviable et Chaleureux. Confortable. Cuisine délicieuse.

Points négatifs: 18Dollars par jour pour garer soi-même et 26$ pour un valet

Points positifs: Un nouveau muy amplio, parqueo gratuito

Points positifs: Propre, sympa et personnel.

Points positifs: Le personnel était professionnel et poli

Points négatifs: Les menus des restaurants étaient très chers et le restaurant n'était pas terrible

Points négatifs: Propre et 4 étoiles

Points positifs: La vue.

Points négatifs: Personnel mal formé, désagréable à l'arrivée et poulet pas assez cuit au service d'étage.

Points positifs: Hôtel très beau et propre.

Points négatifs: Bien c'était un peu cher dans tout le complexe hôtelier.

Points positifs: Tout était génial !

Points positifs: L'extérieur et le petit-déjeuner

Points négatifs: Première chambre n'a pas été nettoyée, il fallait que je change ma chambre

Points positifs: Toujours un excellent séjour. Le buffet du petit-déjeuner est super. Je le recommanderai à tous. Le meilleur hôtel qui soit !

Points positifs: Les chambres sont vraiment propres et très jolies. J'ai séjourné ici plusieurs fois, et je n'ai jamais rien à redire sur cet hôtel. Immense hôtel très beau, très agréable avec vue sur la piscine.

Points positifs: Facilities, staff, and experience was great

Points négatifs: The pizza you serve out of the 24 hour cafe downstairs is probably one of the worst pizzas I've ever had. Cheap, frozen par-baked crust with flavourless toppings and easily 100% more expensive than you can find elsewhere. Absolutely something your executive chef and director of food and beverage should be ashamed of putting in front of guests.

Points positifs: Nice hotel. Building looks great. Clean. Friendly and helpful staff.

Points négatifs: Internet service was poor.

Points positifs: the bed was awesome. staff was steller.

Points positifs: Modern, updated, clean. Stayed in a room with 2 queen beds, room was very spacious. Valet staff was great. Short stay, so didn't get a chance to explore, but would definitely return.

Points négatifs: No complaints.

Points positifs: The whole stay was very pleasant and relaxing for business travel

Points positifs: Spacious hotel and rooms

Points positifs: We enjoyed several of the amenities. The kids enjoyed the pool, jacuzzi and game room. The rooms were comfortable.

Points négatifs: Would have liked to have a microwave oven or access to a microwave oven.

Points positifs: Super séjour agréable avec piscine sur la plage et de bons restaurants. On a pu avoir la chambre plus tôt, imbattable. Frais supplémentaires pour le parking et le mini frigo trop chers.

Points positifs: J'ai adoré le fait que nous pouvions laisser passer rapidement. Il était luxueux et les lits très confortables. Trajet en bateau vers les parcs était très pratique.

Points positifs: Clean, beautifully decorated, boat shuttle from the hotel to the city walk and other places at Universal so there’s no reason or need to have a car

Points négatifs: Bottles of water in the room were $7.50 each if you used them to make the provided tea or coffee. No complimentary shuttle service to/from airport - I paid $30 each way for an Uber.

Points positifs: PBH was the best choice for our visit to Universal Studios Orlando. The restaurants were great. The one we went to had a musical that was an initiate source of classic italian songs. The room was over the top amazing (we stayed in the presidenta suite). The staff was friendly, accomodating and inviting.

Points positifs: We enjoyed the Club amenities and FastPass access to Universal Studios theme parks

Points positifs: The beds were comfortable, the bathrooms were spacious, and you felt safe.

Points négatifs: I made some recommendations when I made my reservation. We had three rooms and were told we were in the West wing close to the transportation, we ended up on the east wing as far away from the transportation as possible. They didn't do anything to rectify the problem, just told me that it was on the reservation but the rooms were full.

Points positifs: Décontracté et service de haut niveau

Points négatifs: Le service aux chambres était quelque peu désorganisé

Points positifs: The villas were wonderful. There’s a gorgeous bathroom with a multi-head glass shower and a hug bathtub. The mirror even has a TV in it. The bed is super comfy and there’s a sitting area and a back porch. Way more than I was expecting for the price. The staff was wonderful too. When you check in they even offer cocktails and sodas which came in handy after the long drive.

Points négatifs: The only complaints were that the phone next to the bed did not work and the remote control for the TV in the bathroom seemed to need a new battery. Neither one was a problem as I knew if it really bothered me I could call and have them fixed quickly.

Points négatifs: Le service dans le bar à sushis très lent

Points positifs: L'hôtel est très bien situé. Pas loin à pied de Universal et City Walk. Le personnel était serviable. Magnifique hall de l'hôtel et les terrains sont très beaux.

Points négatifs: Chambre n'était pas terrible pour le prix qu'on avait payé, et pas très propre. J'ai trouvé des poils dans les draps. Le service et la nourriture dans les restaurants était en dessous de la moyenne.

Points positifs: Les laissez-passer express illimités, commodité, à l'écoute, service de taxi d'eau.

Points positifs: Great location, with included Express Passes. Hotel overall was excellent.

Points négatifs: The rooms needed some maintenance, and I cannot be the first ones to notice it. There was mildew in the shower on the ceiling that needed to be bleached. The shower leaked into the bathroom, because the original construction did not properly angle the tile to make the water drain back into the shower. The sink stopper did not stay plugged. The phone in the room did not work. Again, I cannot be the first person to notice all these. Why have they not been addressed?

Points positifs: Proximity to park Friendly and helpful frontline staff

Points négatifs: Found out the pool was closed for planned renovations only upon our check in. No previous notice. Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room

Points positifs: Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.

Points positifs: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.

Points négatifs: The beds/pillows are not very comfortable. While the pool area is nice, I wish there were a second “quiet,” or adult pool with additional hot tub. This hotel certainly caters to families, but not everyone has kids, and something less chaotic for relaxing would have been nice.

Points positifs: Great location, the staff is fantastic!

Points négatifs: I had a wet spot on my carpet and found a hair on a "clean" towel. I think this was probably because they were so busy due to it being Christmas, because I've stayed here twice before and never experienced issues before. Still disappointing though, for the price you pay to stay here, you don't expect any snags.

Points positifs: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.

Points négatifs: Room gray colors. Like in a funeral home. It may be trendy, but not pleasant at all.Window view from Tower 2 shows a really neclected landscaping, which is incomprehensible in such nice otherwise hotel.

Points négatifs: 1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc

Points positifs: Location, public areas (decor and ambience), Express Passes for the parks.

Points négatifs: New bedroom decor is a disaster. Feels like a 70s nightmare and cheapens what used to feel like a luxury hotel. Same goes for the corridors leading to the rooms. The building of the Saphire Falls also ruins the outlook of the hotel. It used to feel like an idyllic South Pacific getaway. Now the view reminds you that you're just in another hotel block, so that special feel has gone. Lastly, charging to park in the hotel car park? Really? That really is fleecing your guests. over the years I've stayed at this hotel probably half a dozen times. I won't be back unless things change.

Points positifs: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.

Points négatifs: We really had no complaints. Our visit could not have gone any smoother.

Points positifs: La navette gratuite en bateau au parc est agréable La piscine et le bain à remous, une salle de jeux, une salle de conditionnement physique.

Points négatifs: Tout était assez loin à pied. Nous avions un réfrigérateur qui ne fonctionnait pas. a pris 3 jours pour le remplacer. Il y avait des savons qui bloquaient les toilettes Pas de micro-ondes Tout est trop cher Films dans la chambre disponibles pour 19$ plus les taxes Liste continue

Points positifs: La zone de la piscine et le toboggan étaient chouettes. Les chambres étaient belles. Très facile d'accès pour aller à Universal sur le bateau-taxi.

Points négatifs: La nourriture était juste passable au bord de la piscine et au café. Le restaurant plus cher est meilleur

Points positifs: Les chambres étaient belles. Tout est flambant neuf, le décor de la chambre est dotée d'une atmosphère balnéaire. Tout est fait avec beaucoup de goût. Les lits sont confortables, tout est de première classe.

Points positifs: Parfait. Beaucoup de choses à faire pour tous les âges

Points positifs: C'est vraiment un endroit où vous pouvez aller Et profitez d'un week-end relaxant d'amusement pour toute la famille !

Points positifs: Il n'y a rien

Points négatifs: La chambre n'était pas prête à l'heure du check in Le personnel de ménage n'a pas fait son travail, il faudrait embaucher et licencier Il n'y avait pas d'eau minérale un jour, pas de tapis de salle de bains C'est le pire hôtel Hyatt où j'aie jamais séjourné.

Points positifs: "On the Rocks" était exceptionnel.

Points négatifs: Des hurlements d'enfants Salle de jeux était insuffisante Le lit n'était pas confortable

Points positifs: Lorsque la réception a découvert que c'était notre nuit de noces, ils nous ont donné gratuitement une suite 2 étages avec une terrasse extérieure au sommet de l'hôtel. Il y avait une bouteille de champagne et une assiette de fraises au chocolat qui nous attendait. Incroyable. Le meilleur hôtel de ma vie !!!

Points négatifs: Facturé pour tout, le petit déjeuner et parking à $25/ chacun ont sensiblement augmenté le coût d'un séjour quotidien. J'ai fait plus d'un million de $ par an et ai été à l'hôtel plusieurs fois, mais le fait qu'ils sont si chers pour rien m'a dissuadé d'y retourner.

Points positifs: Le service et l'étage du club.

Points négatifs: On aurait pu séjourner dans une chambre plus grande.

Points positifs: Le personnel était sympathique et obligeant. Les activités offertes étaient très nombreuses ; la nourriture et les boissons étaient bonnes; j'ai surtout aimé la commodité de la salle du club pour des snacks et des boissons toute la journée. On a nous a proposé un enregistrement plus tôt, ce que nous avons vraiment apprécié. Les jardins étaient magnifiquement entretenus; j'avais l'impression d'être sur une île à certains moments. Hôtel de première classe.

Points négatifs: Les queues au check-out; la nécessité de sortir du complexe pour prendre une douche et se changer après avoir fait le check- out. Lorsque différents frais étaient ajoutés à la facture (chambre club, frais hôteliers, etc), c'était cher

Points positifs: J'ai adoré les installations, le personnel et tout le reste. On a vraiment passé de super vacances.

Points positifs: Charmant

Points négatifs: Trop de construction sans regard des clients de l'hôtel sur place.

Points positifs: J'ai aimé les équipements

Points négatifs: La nourriture dans les restaurants n'était pas très bonne.

Points positifs: C'était ma première fois avec ma famille à Orlando et nous avons tout aimé du Hyatt Regency Grand Cypress. Nous vous le recommandons fortement.

Points négatifs: Nous aurions bien voulu passer plus de temps là-bas.

Points positifs: Amaizing facilities and comfort. No need to ever leave the resort,

Points positifs: The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.

Points négatifs: $17 parking.

Points positifs: I loved the scenery. Customer service was great. The hotel lobby is gorgeous. The pool and cave area were 1 of a kind.

Points négatifs: The restaurant at the pool messed up our order. Then brought us food where chunks of chicken were extremely pink. The server, Elizabeth, was very nice and did the best to help us. But there probably should have been more ppl serving.

Points positifs: Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.

Points négatifs: Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.

Points positifs: Lovely rooms, grounds and staff. Great location and well maintained with plenty of options

Points négatifs: Parking fees spoil the overall experience. Always happy to pay for food, facilities and good accommodation but paying for parking at a hotel with so much surrounding space feels like what it is: You're being ripped off! Don't do it. It insults your customers and it's unnecessary

Points positifs: My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.

Points négatifs: There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.

Points positifs: Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers One of the worst Hyatt hotel I stayed at. Very disappointing.

Points positifs: Espace piscine était formidable

Points négatifs: Parking loin de l'hôtel Choix de restaurants à part celui dans l'hôtel sont loin

Points positifs: INCROYABLE !!!

Points positifs: Si vous venez avec vos enfants la piscine est sûre, accommodante. Le JW Marriott est idéalement situé par rapport aux activités de Disney.

Points négatifs: La zone piscine pour adultes

Points positifs: L'hôtel et la piscine avec rivière tranquille est incroyable.

Points négatifs: 30$ de frais de villégiature, et 21$ pour le stationnement libre-service. Aucun service de navette vers les attractions locales.

Points positifs: Nice hotel for business , adult atmosphere yet obligatory resort fee doesn't make sense

Points négatifs: delivery charge for room service and a 20% obligatory tip...isn't the tip for the service, which is the delivery. I was charged $8 for tip and delivery of a burger

Points négatifs: Wish they included wifi. I really dislike when nice hotels charge extra for something that budget hotels give to all guests.

Points positifs: Une cafétéria et une piscine rivière paresseuse

Points négatifs: Les chambres sont petites

Points positifs: Chaleureux, personnel serviable et très bonne infrastructure

Points négatifs: L'hôtel n'a pas d'Express Pass

Points positifs: C'est bien mieux qu'un hôtel! C'était des vacances en soi. Nous serions très heureux d'y retourner pour y passer plus de temps !

Points négatifs: Il n'y a rien

Points positifs: L'emplacement était idéal, situé à une courte distance à pied du parc à thème d'Universal.

Points négatifs: Au Diner, il y avait une grande variété dans les choix disponibles, mais la qualité de la nourriture était assez basse.

Points positifs: Très bon emplacement et le thème est mignon

Points négatifs: Rien ne fonctionne dans cet hôtel et le personnel est désagréable. Le frigo ne marchait pas, l'eau chaude ne marchait pas, le chauffage est irrégulier. Les petites fenêtres ne s'ouvrent pas, donc la chambre est étouffante. Les lits et les draps ne sont pas de qualité. Il y a beaucoup de choix d'hôtels à Orlando. On peut avoir une bien meilleure chambre que cela pour le prix et se passer de leur personnel grossier.

Points positifs: Parfait pour les familles. Personnel très sympathique et serviable. La cafétéria qui est ouverte tard. Starbucks dans le hall pour tôt le matin. Un service de navette pratique vers les parcs. J'y retournerais sans hésiter !

Points négatifs: C'est un peu cher, mais c'est normal vu que c'est un hôtel sur le site. Personnellement, je trouve le prix justifié par la commodité et confort.

Points positifs: J'ai tout aimé ., J'ai tout aimé . Le personnel , les piscines

Points positifs: Les piscines sont géniales.

Points négatifs: pas de places assises au restaurant.

Points positifs: Très bien pour les familles. Easy parking. Hôtel sur le thème d'un parc thématique.

Points négatifs: Le lavabo fuyait mais fournis dans les délais.

Points positifs: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!

Points négatifs: It's a bit pricey, but not terrible.

Points négatifs: Overall this was a great place! I was disappointed that our rooms were not cleaned until 5:00 pm. We came back from the park to take a dip in the pool before dinner and housekeeping was still in our room at 5:00. Very late in my opinion.

Points positifs: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!

Points positifs: Very convenient location with shuttle e bus to the parks. Clean nice room, has everything you need for the stay, yet sleek and affordable. Love the retro look! Cant be happier!

Points positifs: We thought beds were very comfortable. Free Upgrade was great! Theme was fun and details were impressive.

Points négatifs: Room furniture needed a little TLC. Nothing that upholstery cleaners couldn’t fix. But all in all very comfortable and spacious! Would definitely recommend and return.

Points positifs: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.

Points positifs: It’s was close to universal

Points négatifs: They put us in the wrong room when we asked and paid for a room with a view of Volcano Bay. Then we moved to another room and the TV was broken. We called them several times but the TV remained broken. The place has no proper restaurants. Only a diner/supermarket kids place. We were very dissatisfied

Points positifs: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!

Points positifs: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.

Points négatifs: The location is not very convient to the parks and transportation was good but like any bus system there was a wait. With such high traffic roads I can see why walking is not a good option. All in all if staying in site again I would make a different choice.

Points positifs: Love the fact they have life guards at the lazy river and pools!!!

Points négatifs: We went to breakfast and talked with friends until 12:30 or 1:00 and were charged a second day for parking!!!!!!!!!

Points négatifs: Que ma carte a été débitée 3 fois avant d'avoir un lit. Plus Aau

Points positifs: Très bel hôtel à l'intérieur comme à l'extérieur, avec une vue splendide

Points positifs: Les différents services qu'il offre

Points positifs: Bien situé, des bars, restaurants, le style

Points négatifs: 20 De frais de villégiature par jour est un peu cher.

Points positifs: Propre, confortable et fantastique, restaurant ouvert à 1 h 45 du matin

Points négatifs: Coût

Points positifs: Cet hôtel est certainement un bon choix à Orlando pendant quelques jours.

Points négatifs: Pas beaucoup de restaurants autour de l'hôtel.

Points positifs: L'emplacement de l'hôtel est proche de tout ce que vous pouvez imaginer.

Points positifs: grande chambre, excellente technologie.

Points négatifs: Les frais de villégiature et les frais de stationnement étaient élevés. $18 pour se garer soi-même. $27 pour le service de voiturier

Points positifs: Super hôtel et personnel merveilleux. Regency Club est l'endroit où aller si vous pouvez obtenir un tarif correct.

Points négatifs: Le parking était un peu loin.

Points positifs: Le personnel était extrêmement serviable. L'établissement était très agréable et très bien entretenu.

Points négatifs: Quand on paie $200.00 la nuit, payer le parking semble excessif. Payer les frais pour les services non utilisés ne semble pas équitable.

Points positifs: Chambre très spacieuse avec des commodités haut de gamme. Le bar (Rocks) qui était juste à côté du hall de l'hôtel était super avec des en-cas délicieux et de bonnes boissons. Le petit déjeuner au B-Line Diner était très bien aussi. L'hôtel est à distance de marche de Pointe Orlando où il y avait beaucoup de restaurants. Le personnel était sympathique.

Points positifs: J'ai vraiment adoré tout ! La chambre était spacieuse, le lit était confortable, la baignoire était grande. Le spa était merveilleux, la nourriture était délicieuse. C'était tout simplement incroyable ! J'aurais aimé y être plus qu'une nuit !

Points positifs: I believe her name was angelica at the front desk she was so knowledgable and extremely kind! Made checking in easy and painless.

Points négatifs: The resort few that was not mentioned in the third party booking. Which the staff advised to book through the hotel next time.

Points positifs: LOVE the location! Can't beat the ease of going to the OCCC from the hotel. It's the main reason I choose to pay this price. Hyatt Staff are most accommodating! They address any complaint immediately and they put up with so much nonsense from crazy tenants from one convention to the next. My kids LOVE the pool! They went every day until it would rain.

Points négatifs: Our bathroom need more TLC. The shower curtain was musty (need to be changed our), but we were too busy to stop and complain about it. I'm sure they would have taken care of it right away. Our tub needed to be drained. Every time we showered, water came up to our ankles and took forever to go down. Again, we were in and out so much, no time to stop and whine about it. Overnight parking fee was outrageous, but whatever. I think it's ridiculous to charge hote guests to park.

Points positifs: Music at bar was great!

Points négatifs: Attitude of staff could have been better. Too big to feel individual welcome. The way the lady at the valet service treated us was unacceptable!

Points positifs: When you pull up and you are met by friendly , smiling valet and that IS the tone for your whole stay. So it's an ease at checking in, perfect room , and no hearing your neighbors. Plus close to everything on international drive.

Points négatifs: A very minor issue with the television but we weren't there to watch TV.

Points négatifs: Nothing.....this place was amazing in every way. We cannot wait to stay there again!!!!

Points négatifs: I didn't like the resort fee as we weren't informed about it when we booked.

Points positifs: The staff was very nice and attentive. The hotel and room were very clean. The property was very nice.

Points négatifs: $20 per night self parking is a bit much if you ask me. self parking should be included already considering the already somewhat generous price range and if not included well at least a bit cheaper

Points positifs: Musique

Points positifs: On a vraiment tout adoré. Les chambres sont spacieuses et très propres. C'était très proche des parcs d'attractions.

Points négatifs: Le restaurant de l'hôtel avait un service très lent. C'est peut-être parce que nous étions un groupe de 9 personnes. La nourriture était très bonne par contre.

Points positifs: Personnel sympathique

Points positifs: Universal early entry and express passes are invaluable. Spotless hotel and pecable staff. Room clean but small (then again you are only in to a very short time).

Points négatifs: Parking $23 + tax per day or $29 plus tax valet parking. Priced cleverly so you will opt for valet. Either way this cost is just a way of adding $ to your bill. Make sure you factor in an extra $58 plus tax per overnight stay. As long as you know to account for it when booking then it's more palatable.

Points positifs: The room and property were great! Love the décor and details at the hotel. My puppy, who came along for the trip received a welcome bag which included a very cute Hard Rock dog bowl. We would have loved to stay there more days since it was so comfortable and felt safe. The ease of getting to City Walk be that by boat, or walking was awesome! Also, for being guests at the hotel, we received complimentary Express Pass to both Island of Adventure and Universal. That was neat!

Points négatifs: The only bad thing was Housekeeping...timing housekeeping to clean the room so it wouldn't cause a scene (barking, making the dog nervous) with our puppy was rough. We had come back from the parks and would wait up to 2 hours before we left for dinner. I called housekeeping to come in and clean the room, telling them that I will be out within the next 2 hours, so if they could send someone ASAP so we are with the puppy be that in the room or outside of it (the puppy would stay in the room while we would be out on dinner). No one ever came to turn our room over and we called front desk several times and waited the 2 hours. I guess housekeeping was MIA. So during our stay, we never got fresh towels and our beds was never made. Things could be worse though.

Points négatifs: There was a mildew smell in our room. I was walking around barefoot and there were several large wet spots on the carpet. Really gross. So that explained the smell. We were in too big of a rush to get to our event to be able to request a different room.

Points positifs: Séjour. Service exceptionnel, hôtel très bien, l'emplacement parfait ! Aucun problème d'aucune sorte.

Points positifs: Nous reviendrions dans cet hôtel sans hésiter si je ne séjourne pas dans un hôtel de Disney

Points positifs: Belle chambre, personnel très gentil et serviable !

Points négatifs: La douche fuyait et ce n'est pas un hôtel bon marché

Points positifs: L'hôtel était très propre, le personnel super pro et sympa. Dans l'ensemble, un super séjour. Proche de Disney.

Points négatifs: Prix

Points positifs: Je suis tombé amoureux du paysage, donc très agréables.

Points négatifs: Peut-être un soupçon de la décoration d'intérieur. Un tout petit peu plus contemporaine.

Points positifs: The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!

Points positifs: Leaving!

Points négatifs: Don't Stay! Not much class just a dirty standard room you can get just about anywhere for much less and still be around Disney property. Oh and the beds are a joke... Worst Mattress Award. Over priced parking and was told that is a major hike to self parking (which is $10 less) but it is in fact about 5 minutes to the front doors. If you are hoping to stay in class you might want to consider the Hilton that is attached for a better stay (I was they last year). I would rate Waldorf Astoria a standard 3 Star Hotel.

Points positifs: Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks.

Points négatifs: Valet service was very slow. We called down 25 minutes prior to our first departure (15 minutes was suggested) and ended up waiting another 15 minutes for them to find our vehicle. The head valet was apologetic, but the next morning it took another ten minutes to obtain our car.

Points positifs: The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived.

Points négatifs: The A/C in our room was set to 65 the entire stay and the coldest it got down to was 74. Something is obviously wrong with the A/C. Not all the channels on the TV were watchable. The HBO channels said "no signal". The parking situation is a joke. You have two choices: pay $30 for valet parking or self park for $20. Those are your only two choices. They then add on a $30 resort fee. Also plan on paying for EVERYTHING!!!!! I went down to the lobby to get a cup of coffee and was told a CUP of coffee was $6!!!!!!! I'm sure there are other extra charges that I just didn't see but either way, the ones I listed were enough to annoy me.

Points positifs: Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.

Points positifs: "Grand appartement" pour un prix raisonnable.

Points négatifs: Aucun

Points positifs: La dimension de la chambre la vue et le cadre sont parfaits

Points négatifs: L'offre de nourriture

Points positifs: La chambre était très bien et avait été récemment rénovée. Nous avons été très satisfaits. Le bain à remous était divin et suffisamment grand pour deux personnes.

Points négatifs: La douche aurait pu avoir une meilleure pomme de douche

Points négatifs: On peut acheter des glaces a frappé, milkiest runniest Ihaveever. C'est plutôt du lait au chocolat qu'un milkshake. Horrible arnaque.

Points positifs: Very clean, nice rooms, just like Marriott surf club in aruba.

Points négatifs: Very large, a lot of differen t buildings. Inconvenient to check in and have to drive arounsx to find your building.

Points positifs: The staff that we checked in with was super friendly and helpful and the location was great, close driving distance to the parks malls and beaches!

Points négatifs: The overall cleanliness of the resort was fine but my room specifically has these rusty millipedes that would be on the floor of the room multiple times each day and there was more than one time we found them in the bed as well. The room service was not great they didn’t show us each day and one day when we had slept in and asked the front desk to have themreturn in the afternoon they did not come at all even though the desk had left a message on the room phone to check that they had. We then had to request clean towels since they had not come to clean the room and it took 40 minutes for new towels to arrive and they arrived tied up in a plastic trash bag. another day we requested a mattress topper because the bed was too firm and that all arrived while we were out was left tied up in a plastic trash bag on the floor next to our bed and we were apparently expert to put it on ourselves since it was just left there by the staff. When we checked out of the hotel we were not asked once how the stay was or how our experience was, we were only told we had a balance to pay for some room service and to have a nice day. Kind of lacking on cleanliness and hospitality in my opinion.

Points positifs: Great location , modern resort with lots to do. Well maintained, the rooms are clean and well serviced. Massive resort with golf course, swimming pools, bars and restaurants. 20 mins away from Disney and universal, can’t fault it

Points négatifs: For some reason while being on the 1st floor I had to capture and release 5 long centipedes during my stay. Couldn't figure out where they was coming from.

Points positifs: The grounds are amazing and it has lots of pools Guest wifi didn't work, but the staff gave me the staff wifi code which worked

Points négatifs: Very noisy and rooms don't have much soundproof Quality of food in restaurant looked poor Beds aren't very comfortable

Points positifs: It was a great hotel. it was perfectly located close to the park and the amenties for an extended stay were very nice. I have rented houses before while in the Orlando Area but this was so much better and WAY better then Westgate resorts. I loved being able to grill in the grill area

Points négatifs: The only drawback I didn't get a chance to enjoy the Pool.

Points positifs: Loved the location and the grounds. Such a great resort for families. Multiple pools and laundry services are free.

Points négatifs: Room service takes forever!! Asked for tea bags to be sent to our room for my mother and it took 2 hours. We were asleep when they finally came.

Points positifs: Beautiful property, plenty of room in the suites, central to popular destinations.

Points négatifs: No good quality restaurants on the facility, no transportation to off property destinations, the whole facility needs a power wash.

Points positifs: L'un de mes hôtels préférés

Points positifs: Refaites le très grand atrium ouvert aux normes actuelles.

Points négatifs: Seulement un restaurant food marginale.

Points négatifs: La chambre n'était pas on en raffole

Points positifs: J'ai aimé la décoration l'atmosphère très professionnel

Points négatifs: Le stationnement à l'hôtel

Points positifs: Très propre !!! Très bon service client Des fauteuils Français Lily

Points positifs: Tout ce qu'il faut. Le personnel, la propreté des lieux, magnifique chambre, cuisine, piscine. 5 Étoiles pour nous. J'y retourne le mois prochain.

Points négatifs: Rien

Points positifs: Personnel sympa et hôtel très agréable, excellente cuisine, très belle piscine. Les frais de villégiature de 20.00 par jour valaient vraiment le coup. On peut aller à pied à Seaworld et Aquatica.

Points négatifs: Il n'y a rien ... tout aimé

Points positifs: Messieurs de l'accueil se sont souvenus de nous depuis un précédent séjour. Le service personnalisé.

Points positifs: Le personnel était très sympa et l'hôtel était très propre. Il y avait aussi un des meilleurs gymnases et piscines d'hôtel. Les prix des chambres était très abordable.

Points négatifs: Les restaurants de l'hôtel étaient chers et ils vous demandent beaucoup pour le parking.

Points positifs: Clean. Beautiful resort facility. The shuttle to sea world was nice. They were a lifesaver when I suffered from heat exhaustion. They allowed me to stay extra nights at the kayak rate. They provided me water, even loaded my car up with water when the valet brought it to me.

Points négatifs: More food options on property.

Points positifs: Staff are wonderful, specifically at the Mist, and values, very respectful and kind. Also, I thought I had misplaced some cash, and my room attendanant must have found it and he/she folded everything in my room nicely, and there was the bundle of money I thought I had lost! I loved the gym, the pool, the lobby bars and restaurants. Steve, Jimmy and Jamie, at the Mist, specifically, were kind and so nice and accommodating. Good service equals happy customers,they deserve a bonus for working hard and remaining not only calm, but kind, even at peak times with a variety of guests to deal with, including some that were less than kind.

Points négatifs: My room had ants upon arrival, however I was quickly moved to a new room, although I had to ask for the move, it turned out on.

Points positifs: Very nice

Points négatifs: i had a beautiful stay in a wonderful hotel, I was unhappy I paid $100 for parking for two days.

Points positifs: Beautiful property, great staff, and I did enjoy getting to take a dip in the pool at the end of a long day, since it's open until midight!

Points négatifs: $15 per day for spotty WiFi is terrible for a business traveler. I'm a Marriott Rewards member and so told WiFi was only free if I booked directly through Marriott - but you don't always have control over these things when you're booking business travel. Very little in the area - Sea World across the street, but just a 711 and Bonefish grill in the area and VERY DARK sidewalk and parking lot make it clear this is not an area for pedestrians. Seemed a great fit for families, with the water park, but as someone in town for a conference, it didn't offer anything to make me a repeat customer.

Points positifs: The atmosphere was beautiful. All staff and services were amazing. Dominic at the front desk was very friendly and helpful. The hotel was very clean and well designed.

Points négatifs: Parking is $20 but it's not too bad considering how affordable the hotel is.

Points positifs: The staff was great - from the valet, to front desk, to concierge and housekeeping. Lounge and restaurant (buffet breakfast was GREAT) drinks, food and service were top notch. We found everything clean, well-stocked, and in good condition. Very comfortable beds, linens, and nice towels. Room was very quiet, even though it was close to the elevators. Free valet parking for our Hybrid car, too!

Points négatifs: The A/C didn't quite do the job - it never did get down to the thermostat temp of 72 - although it indicated it was. We then set it to 65, but it never got any cooler. Had we stayed another night, we would have asked that it be addressed. In room coffemakers - inconveniently placed on a bottom shelf of the TV cabinet. On/off switch was broken. Two creamers that barely turned the coffee a different color - surely could be better on that front.

Points positifs: La facilité d'accès

Points positifs: La chambre était très propre et bien entretenu.

Points négatifs: Trop bruyant, mais ça n'avait rien à voir avec l'hôtel en lui-même.

Points positifs: Bien situé. La chambre était moderne et propre.

Points négatifs: S'est avéré très tôt le matin. Personnel désagréable mais pas vraiment.

Points positifs: Hôtel très agréable et confortable.

Points positifs: Très bien situé, juste à l'intérieur comme à l'aéroport

Points positifs: Très pratique pour prendre notre vol. Très propre et très chaleureuse et accueillante.

Points négatifs: N/A

Points positifs: On ne peut pas trouver meilleur que le fait qu'il soit proche de votre porte. Également économisé de l'argent en rentrant de location un jour trop tôt.

Points négatifs: Le prix est élevé

Points positifs: pratique pour l'aéroport

Points négatifs: Assez cher.

Points positifs: It had clean rooms and very clean service

Points négatifs: There was to much noise from airplanes, so if your those type of person that wakes up with a little bit of noise I do not recommend this to you, me I'm a heavy sleeper along with wife and kids

Points positifs: I liked how friendly the staff was, and how convienent the hotel is.

Points positifs: Being at the airport was convenient.

Points négatifs: For a standard room, it was way over priced, even for the convenience.

Points positifs: Very nice facilities and convenient for airport travel

Points négatifs: Loud plumbing noise up on 9th floor we needed to switch rooms because it kept my wife up all night the first night.

Points positifs: This will now be my go-to hotel for any travel from MCO. Super convenient...5 stars!

Points négatifs: Nothing!

Points positifs: We stayed when we arrived on a evening flight before going on a cruise. The staff was friendly, room was clean, and everyone was very helpful.

Points positifs: I love how personable the staff wise they were very helpful and attentive to my needs.

Points négatifs: Everything was great but my room Was stuffy

Points positifs: Very attentive staff. All requests came almost immediately. I had an issue with a blanket and they sent the head of housekeeping up with a staff member to resolve it. Loved the facility! Super clean and all the conveniences I needed!!!

Points négatifs: Everything was awesome

Points positifs: Hyatt lives up to its stellar reputation. All the rooms are well equipped and there’s a great pool and fitness center

Points négatifs: Nothing