Icon Hotel

Points positifs : The hotel is in a good town-centre location and its public rooms and bar are comfortable, well decorated and welcoming. Staff are accommodating and helpful. The hotel is small-scale and does not have ...

Points négatifs : I booked an executive room. It was smaller than I expected. It felt a little cramped. The bathroom was actually a wet-room, without a bath. I had not expected this from the information and pictures ...

Points positifs : Location was good for visiting family in Luton. Facilities were good.

Points négatifs : Air conditioning was not working properly and no window to open. Very hot over night.

Points négatifs : Having to pay extra for breakfast

Points positifs : Reasonable breakfast. Friendly staff. Pleasant room, nicely decorated.

Points négatifs : Dangerous shower cubicle with door hanging off and not offered any refund for this. Afraid to use it more than once. Spoilt a lovely room. Room 237. Hated Luton and would never return by choice!

Points négatifs : Larger rooms would benefit the hotel and a dedicated lounge rather than a bar/restaurant and lounge all in one that is fairly small