Meilleurs hôtels à Cotai (Macao)
Situé dans le complexe Galaxy Macau™, notre hôtel offre un accès privilégié à un large choix de restaurants, tels que le restaurant cantonais Lai Heen, à de nombreux lieux de divertissement et à des boutiques haut de gamme. La ville s'offre à vous dans toute sa splendeur sur le pas de notre porte : tous les lieux d'intérêt et sites touristiques de Macao se trouvent à moins de 20 minutes de l'hôtel.
Note générale : 9,5 Excellent
Basé sur 951 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
9,2
Points positifs: The room is really comfortable and the staff always willing to help
Excellent
10,0
Points positifs: Le service au top
Excellent
8,8
Points positifs: Hardware is exceptional, as expected from Ritz Carlton
Excellent
10,0
Points positifs: Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow
Excellent
10,0
Points positifs: Brilliant stay. Very personalised.
Correct
5,8
Points positifs: Poor training in customer orientation
Excellent
9,6
Points positifs: Well designed properly, cozy and comfortable. Very exclusive feels!
Excellent
9,6
Points positifs: Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.
Excellent
10,0
Points positifs: Everything
Excellent
10,0
Points positifs: Very outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg offer to take pics for my family when the staff see us holding the phone, prepare the high hair for baby when saw that a baby with us! Very considerate staff!
Excellent
10,0
Points positifs: Very few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the lobby, the moment Ritz Carlton's signature fragrance hits my nostril, to seeing the smiles of the staffs and all the familiar faces that call you by name... it just feels like coming HOME. It's like returning home after a long journey. That sense of "belonging" is so overwhelming that you can't help but feel happy and put a big smile on your face. Sure, it cost more than most hotels in Macau, but believe me, there is just no place like it~
Détails
Avis
Note générale : 9,5 Excellent
Basé sur 951 avis
Ambiance
9,6
Piscine
9,4
Site
9,1
Service
9,0
Chambre
8,9
Installations
8,8
Repas
8,4
Confort
8,0
Bar et Boissons
8,0
Petit déjeuner
7,7
Ambiance
9,6
Site
9,3
Installations
8,9
Service
8,8
Chambre
8,6
Repas
8,1
Confort
8,0
Petit déjeuner
7,8
Ambiance
9,3
Site
9,0
Service
8,7
Chambre
8,6
Installations
8,5
Ambiance
9,3
Service
9,1
Installations
8,9
Chambre
8,7
Confort
8,3
Site
9,1
Service
9,0
9,2 Excellent
Points positifs: The room is really comfortable and the staff always willing to help
Points négatifs:
10,0 Excellent
Points positifs: Le service au top
Points négatifs:
8,8 Excellent
Points positifs: Hardware is exceptional, as expected from Ritz Carlton
Points négatifs: Check in waiting time was slow as there was only one staff working on that whole level.
10,0 Excellent
Points positifs: Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow
Points négatifs: Nothing
10,0 Excellent
Points positifs: Brilliant stay. Very personalised.
Points négatifs:
5,8 Correct
Points positifs: Poor training in customer orientation
Points négatifs: Very rigid
9,6 Excellent
Points positifs: Well designed properly, cozy and comfortable. Very exclusive feels!
Points négatifs: The outdoor swimming pool . Can’t use it during cold season! Can’t enjoy it.
9,6 Excellent
Points positifs: Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.
Points négatifs: While guests may pay to choose the hotel brand, but never be able to choose the accompanying neighbouring guests. Surprising the chunky door of the suite did not soundproof much and other guests do come and go during 12am to 4am after having fun in the casino or with alcohols. I was working overnight so kind of worried my family got bothered in their dreams.
10,0 Excellent
Points positifs: Everything
Points négatifs: Nothing
10,0 Excellent
Points positifs: Very outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg offer to take pics for my family when the staff see us holding the phone, prepare the high hair for baby when saw that a baby with us! Very considerate staff!
Points négatifs: No
10,0 Excellent
Points positifs: Very few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the lobby, the moment Ritz Carlton's signature fragrance hits my nostril, to seeing the smiles of the staffs and all the familiar faces that call you by name... it just feels like coming HOME. It's like returning home after a long journey. That sense of "belonging" is so overwhelming that you can't help but feel happy and put a big smile on your face. Sure, it cost more than most hotels in Macau, but believe me, there is just no place like it~
Points négatifs:
Situé dans le complexe Galaxy Macau™, notre hôtel offre un accès privilégié à un large choix de restaurants, tels que le restaurant cantonais Lai Heen, à de nombreux lieux de divertissement et à des boutiques haut de gamme. La ville s'offre à vous dans toute sa splendeur sur le pas de notre porte : tous les lieux d'intérêt et sites touristiques de Macao se trouvent à moins de 20 minutes de l'hôtel.
Adresse somptueuse pour profiter de lieux de divertissement, de restaurants et de boutiques d'exception, le Cotai Strip est une destination tout indiquée pour découvrir la culture et l'histoire fascinantes de Macao.
Note générale : 9,4 Excellent
Basé sur 1 920 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
10,0
Points positifs: The room is large, clean. The shower is wonderful. The staff is friendly and helpful!
Excellent
9,2
Points positifs: The location is great and shares access with the other nearby hotels and casinos, including the themed Venetian and Parisian. The staff were absolutely faultless and the hotel was spotlessly clean.
Excellent
10,0
Points positifs: Butler team is very warm and welcoming! It is truly the best location in Macau!
Excellent
8,8
Excellent
9,6
Points positifs: Fantastic butler service along with honeymoon amenities were impeccable!
Excellent
8,3
Excellent
10,0
Points positifs: We ate dinner in the hotel only restaurant, the food were generous, the staffs were nice and pleasant.
Excellent
9,6
Points positifs: Butler service and especially Raymond from the concierge made our stay very comfortable. Attentive to our needs to a T. I hope they can keep up the quality and service.
Bien
7,9
Points positifs: Very comfortable bed. Very friendly and helpful staff
Excellent
9,6
Points positifs: Le service est a un niveau au dessus. La chambre est tres confortable. L'hotel est bien situé.
Détails
Avis
Note générale : 9,4 Excellent
Basé sur 1 920 avis
Internet
10,0
Bar et Boissons
10,0
Service
9,3
Ambiance
9,1
Site
9,1
Chambre
8,8
Confort
8,6
Petit déjeuner
7,9
Installations
7,8
Service
9,9
Site
9,5
Propreté
9,2
Ambiance
9,1
Chambre
9,1
Confort
8,7
Installations
8,4
Petit déjeuner
7,9
Piscine
7,8
Service
9,3
Site
9,0
Confort
8,7
Chambre
8,7
Petit déjeuner
8,1
Ambiance
9,0
Service
8,8
Site
8,7
Confort
8,2
Chambre
8,2
Installations
8,1
Petit déjeuner
7,9
Site
9,2
Service
9,0
Confort
8,4
Chambre
8,1
Installations
7,9
10,0 Excellent
Points positifs: The room is large, clean. The shower is wonderful. The staff is friendly and helpful!
Points négatifs:
9,2 Excellent
Points positifs: The location is great and shares access with the other nearby hotels and casinos, including the themed Venetian and Parisian. The staff were absolutely faultless and the hotel was spotlessly clean.
Points négatifs: We stayed at the St Regis Macau two weeks after experiencing the St Regis Zhuhai and although both are 5 star hotels there is an enormous difference between the two. The St Regis Macau is obviously an acquisition of an existing hotel, whereas the Zhuhai property is a brand new building that is absolutely stunning in its design and decor. Our stay at the St Regis Macau was certainly very lovely but it was missing a number of small touches and prestige that made the stay in Zhuhai absolutely exquisite.
10,0 Excellent
Points positifs: Butler team is very warm and welcoming! It is truly the best location in Macau!
Points négatifs: No even a thing!
8,8 Excellent
Points positifs:
Points négatifs: The maintenance of the swimming pool could be better.
9,6 Excellent
Points positifs: Fantastic butler service along with honeymoon amenities were impeccable!
Points négatifs: nothing I could think of.
8,3 Excellent
Points positifs:
Points négatifs: Lack of choices for restaurants and lobby too small with little features.
10,0 Excellent
Points positifs: We ate dinner in the hotel only restaurant, the food were generous, the staffs were nice and pleasant.
Points négatifs:
9,6 Excellent
Points positifs: Butler service and especially Raymond from the concierge made our stay very comfortable. Attentive to our needs to a T. I hope they can keep up the quality and service.
Points négatifs: Not much
7,9 Bien
Points positifs: Very comfortable bed. Very friendly and helpful staff
Points négatifs: Building site beside the hotel so noisy at the pool
9,6 Excellent
Points positifs: Le service est a un niveau au dessus. La chambre est tres confortable. L'hotel est bien situé.
Points négatifs: Rien
Adresse somptueuse pour profiter de lieux de divertissement, de restaurants et de boutiques d'exception, le Cotai Strip est une destination tout indiquée pour découvrir la culture et l'histoire fascinantes de Macao.
Dans le cœur de Cotai, cet hôtel de luxe se trouve à deux pas de The Grand Canal Shoppes et Casino The Venetian Macao Casino. Cité des rêves et Cotai Strip (casinos) se trouvent également à moins de 2 km de distance.
Note générale : 9,4 Excellent
Basé sur 1 579 avis
Tous les avis
- Tous les avis
Excellent
10,0
Points positifs: Every thing was great ‘ people kindly and help ‘ the room so nice and breakfast is great ‘ and I want thank chef / JAVED For help me ‘ THANK YOU FOUR SEASONS so much
Excellent
10,0
Points positifs: In a competitive market like Macau, the Four Seasons rises above the others through their amazing staff and service level. Having said that, they have beautiful facilities and super comfortable rooms but what has left us with such a wonderful impression is the friendliness and professionalism shown by all the staff we encountered during our 1 night stay. The breakfast buffet was delicious with an assortment of juices and smoothies as well as sparkling wine for those imbibing. The hotel had 5 pools all with different temperatures catering to each person’s tolerance to cold water - which in my case was very low. The spa had a jacuzzi, sauna and a misting shower which was very refreshing. All in all, everything you would expect from a 5 star hotel and more. I wish we could remember all the staff’s names who served us but a big thank you to Apple, Spencer, Carmen, Sng for a thoroughly enjoyable stay. We will be back!
Excellent
10,0
Points positifs: From the service, the food, the staff all was excellent.
Excellent
10,0
Excellent
10,0
Points positifs: This is the best hotel I ever been in my life!! The staff members are so nice and respectful. The facilities of the room - the coffee machine TV and more are so great and make your stay the best. The hotel has 5 outdoor pools - cold pool, hot pool and more. The spa is so clean and relaxing. Wish I could stay there forever. There is a lot of food at breakfast and it's so fresh and delicious!!
Excellent
10,0
Points positifs: I really love the breakfast here!! Everything else was great too.
Excellent
10,0
Points positifs: The best service I’ve ever received in a hotel. The staff went above and beyond in every scenario consistently across all team members over my entire trip. I was overwhelmed with their exceptional support.
Excellent
10,0
Points positifs: Stuff are very kind and helpful
Excellent
10,0
Points positifs: Amazing staff! I chose this hotel to celebrate my husband’s birthday and the staff were so hospitable and meticulous about making it special for my hubby. Thanks to June!
Excellent
10,0
Points positifs: Pool
Excellent
9,6
Points positifs: Hospitality and guest friendly service was excellent.
Excellent
8,3
Points positifs: Chambres calme, Excellent service client tres bonne location
Détails
Avis
Note générale : 9,4 Excellent
Basé sur 1 579 avis
Propreté
9,6
Confort
9,6
Emplacement
9,2
Services
9,5
Personnel
9,6
Rapport qualité/prix
9,1
10,0 Excellent
Points positifs: Every thing was great ‘ people kindly and help ‘ the room so nice and breakfast is great ‘ and I want thank chef / JAVED For help me ‘ THANK YOU FOUR SEASONS so much
Points négatifs:
10,0 Excellent
Points positifs: In a competitive market like Macau, the Four Seasons rises above the others through their amazing staff and service level. Having said that, they have beautiful facilities and super comfortable rooms but what has left us with such a wonderful impression is the friendliness and professionalism shown by all the staff we encountered during our 1 night stay. The breakfast buffet was delicious with an assortment of juices and smoothies as well as sparkling wine for those imbibing. The hotel had 5 pools all with different temperatures catering to each person’s tolerance to cold water - which in my case was very low. The spa had a jacuzzi, sauna and a misting shower which was very refreshing. All in all, everything you would expect from a 5 star hotel and more. I wish we could remember all the staff’s names who served us but a big thank you to Apple, Spencer, Carmen, Sng for a thoroughly enjoyable stay. We will be back!
Points négatifs:
10,0 Excellent
Points positifs: From the service, the food, the staff all was excellent.
Points négatifs:
10,0 Excellent
Points positifs:
Points négatifs: J'ai eu du mal à trouvé l'entrée de l'hôtel par le centre commercial
10,0 Excellent
Points positifs: This is the best hotel I ever been in my life!! The staff members are so nice and respectful. The facilities of the room - the coffee machine TV and more are so great and make your stay the best. The hotel has 5 outdoor pools - cold pool, hot pool and more. The spa is so clean and relaxing. Wish I could stay there forever. There is a lot of food at breakfast and it's so fresh and delicious!!
Points négatifs:
10,0 Excellent
Points positifs: I really love the breakfast here!! Everything else was great too.
Points négatifs:
10,0 Excellent
Points positifs: The best service I’ve ever received in a hotel. The staff went above and beyond in every scenario consistently across all team members over my entire trip. I was overwhelmed with their exceptional support.
Points négatifs:
10,0 Excellent
Points positifs: Stuff are very kind and helpful
Points négatifs: Arabic food is not available
10,0 Excellent
Points positifs: Amazing staff! I chose this hotel to celebrate my husband’s birthday and the staff were so hospitable and meticulous about making it special for my hubby. Thanks to June!
Points négatifs:
10,0 Excellent
Points positifs: Pool
Points négatifs: Nothing
9,6 Excellent
Points positifs: Hospitality and guest friendly service was excellent.
Points négatifs: Nothing.
8,3 Excellent
Points positifs: Chambres calme, Excellent service client tres bonne location
Points négatifs: Chambre un peu petite, buffet du petit déjeuner superbe mais cher
Dans le cœur de Cotai, cet hôtel de luxe se trouve à deux pas de The Grand Canal Shoppes et Casino The Venetian Macao Casino. Cité des rêves et Cotai Strip (casinos) se trouvent également à moins de 2 km de distance.
Vous rêvez d'un séjour près de l'aéroport? Cet hôtel de luxe se trouve à moins de 10 minutes à pied de Cité des rêves et Casino The Venetian Macao Casino. Cotai Strip (casinos) et Complexe sportif de Macao se trouvent également à moins de 3 km de distance.
Note générale : 9,3 Excellent
Basé sur 13 357 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
10,0
Points positifs: Détail très à l'intérieur de l'hôtel. Plus grand couloir et plus brillant.
Bien
7,9
Points positifs: Staff are professional and warm.
Excellent
10,0
Points positifs: The room is amazing
Excellent
10,0
Points positifs: Wynn Palace is officially the best hotel in Macau
Excellent
9,2
Points positifs: Excellent hôtel très bien équipe.petit déjeuner excellent et très varié.navettre gratuite pour visiter macau .
Excellent
10,0
Points positifs: The gym is small and not very well equipped compared to the size of hotel !
Excellent
8,3
Points positifs: The rooms were amazing
Excellent
10,0
Points positifs: Nice, comfortable room
Excellent
10,0
Points positifs: Staff were very friendly and attentive. The staff at the pool were excellent.
Excellent
10,0
Points positifs: so nice
Excellent
10,0
Excellent
9,6
Points positifs: It’s really awesome experience in Macau
Bien
7,5
Points positifs: Was good like steak and eggs
Détails
Avis
Note générale : 9,3 Excellent
Basé sur 13 357 avis
Ambiance
9,8
Propreté
9,5
Chambre
9,4
Confort
9,3
Installations
9,3
Internet
9,0
Service
8,9
Site
8,9
Petit déjeuner
8,6
Ambiance
9,9
Propreté
9,6
Chambre
9,5
Confort
9,4
Installations
9,4
Site
9,2
Service
8,9
Petit déjeuner
8,7
Ambiance
9,8
Propreté
9,6
Confort
9,5
Chambre
9,4
Installations
9,2
Site
9,0
Service
8,9
Petit déjeuner
8,6
Ambiance
9,8
Propreté
9,6
Confort
9,4
Installations
9,3
Chambre
9,3
Service
9,2
Site
8,9
Petit déjeuner
8,6
Ambiance
9,9
Propreté
9,6
Chambre
9,6
Installations
9,4
Confort
9,3
Site
9,0
Service
8,7
Petit déjeuner
8,3
10,0 Excellent
Points positifs: Détail très à l'intérieur de l'hôtel. Plus grand couloir et plus brillant.
Points négatifs: Il a besoin d'une plus grande piscine
7,9 Bien
Points positifs: Staff are professional and warm.
Points négatifs: It is unbelievable that the check-in line at this 5-star hotel is so long with so few check-in counters. It took me about one hour to check in. Standard check-in time is already as late as 3:00 pm. And then it takes about 1 hour to check in?! By the time a customer checks in, it is almost 5:00 pm. And then you would need to check out at 11:00 am the next day. The hotel really “steals” away 6 hours of time out of a 24-hour day from a customer paying for a full-day stay.
10,0 Excellent
Points positifs: The room is amazing
Points négatifs:
10,0 Excellent
Points positifs: Wynn Palace is officially the best hotel in Macau
Points négatifs:
9,2 Excellent
Points positifs: Excellent hôtel très bien équipe.petit déjeuner excellent et très varié.navettre gratuite pour visiter macau .
Points négatifs:
10,0 Excellent
Points positifs: The gym is small and not very well equipped compared to the size of hotel !
Points négatifs: The water show and cable card are amazing
8,3 Excellent
Points positifs: The rooms were amazing
Points négatifs: long walk to the room
10,0 Excellent
Points positifs: Nice, comfortable room
Points négatifs: None
10,0 Excellent
Points positifs: Staff were very friendly and attentive. The staff at the pool were excellent.
Points négatifs: For the size of the hotel an additional cocktail bar would be good.
10,0 Excellent
Points positifs: so nice
Points négatifs: nothing
10,0 Excellent
Points positifs:
Points négatifs: la chambre sentait la cigarette
9,6 Excellent
Points positifs: It’s really awesome experience in Macau
Points négatifs:
7,5 Bien
Points positifs: Was good like steak and eggs
Points négatifs: Hotel is full of pretentious rich wannabes that are rude and evil , advertised price was wrong and was charged more at the hotel
Vous rêvez d'un séjour près de l'aéroport? Cet hôtel de luxe se trouve à moins de 10 minutes à pied de Cité des rêves et Casino The Venetian Macao Casino. Cotai Strip (casinos) et Complexe sportif de Macao se trouvent également à moins de 3 km de distance.
Le Banyan Tree Macau est le tout premier gratte-ciel de la ville à vous offrir le privilège d'un bassin de relaxation intérieur privé dans chaque suite et d'une piscine dans les jardins paisibles de toutes les villas. Partie du complexe Galaxy Macau, l'hô tel propose 256 logements, dont 10 grandes villas et l'ultra-sélect suite Présidentielle.
Note générale : 9,3 Excellent
Basé sur 2 488 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Bien
6,7
Excellent
10,0
Points positifs: I want to acknowledge GARY the bell man who assisted me from the day i check in and to the day i check out..he was really professional and very sincere in his work.. very friendly too! all the staff are very friendly! ❤️ everything i need was delivered at the very short time!
Excellent
10,0
Points positifs: Clean spacious room! Loved the many pools!!
Excellent
9,6
Points positifs: The indoor pool, sparkling wine in breakfast buffet, in room pool was fun
Excellent
9,0
Points positifs: Breakfast is deliciious
Excellent
8,8
Points positifs: breakfast food selection not good! location is fine!
Excellent
9,6
Points positifs: facilities and environment are very nice. The housekeeping services also are great, and those room attendant are very polite.
Bien
7,5
Points positifs: OK
Bien
7,9
Points positifs: The design and setting of the room
Excellent
10,0
Points positifs: Everything - bed pool room facilities
Excellent
9,2
Points positifs: Superbe hotel, belle décoration épurée. Superbe spa, piscine et gym indoor. Bons produits de toilette. Très confortable.
Excellent
10,0
Points positifs: 2ème séjour dans cet hôtel à l'atmosphère si particulière. Cette fois, aucun problème pour trouver la navette qui dessert le complexe du Galaxy du flambant neuf terminal de ferrys de Taipa. Le métro n'est toujours pas opérationnel mais les tests sont en cours. Les effluves d'encens vous accueillent et vous isolent du monde extérieur. La chambre de 100m2, offre un vrai salon, une chambre et son lit king and queen size!, une énorme salle de bains et un dressing. Sans oublier une piscine de relaxation d'où vous apprécierez la vue sur le centre aquatique intérieur du complexe. Petit déjeuner copieux, toujours excellent. Au dernier étage, se trouve le centre de fitness, avec une très belle piscine intérieure, jacuzzi et sauna impeccables. Les centres aquatique et de fitness sont accessibles gratuitement pour les clients de l'hôtel. De nombreuses navettes gratuites partent du complexe vers tous les points intéressants ou utiles de Macao.
Détails
Avis
Note générale : 9,3 Excellent
Basé sur 2 488 avis
Site
9,0
Ambiance
8,8
Confort
8,6
Service
8,5
Installations
8,4
Chambre
8,4
Piscine
7,6
Petit déjeuner
6,8
Confort
9,0
Site
8,7
Service
8,6
Chambre
8,5
Installations
8,4
Piscine
8,1
Petit déjeuner
6,8
Site
9,2
Confort
8,7
Service
8,6
Chambre
8,5
Installations
8,4
Repas
8,0
Piscine
7,9
Petit déjeuner
6,7
Service
8,8
Confort
8,8
Ambiance
8,5
Installations
8,4
Chambre
8,2
Service
8,5
Confort
8,4
Chambre
7,9
Petit déjeuner
7,2
6,7 Bien
Points positifs:
Points négatifs: Bed had a vomit smell, breakfast was not great, also alot of dishes and drinks missing at 10o'clock
10,0 Excellent
Points positifs: I want to acknowledge GARY the bell man who assisted me from the day i check in and to the day i check out..he was really professional and very sincere in his work.. very friendly too! all the staff are very friendly! ❤️ everything i need was delivered at the very short time!
Points négatifs:
10,0 Excellent
Points positifs: Clean spacious room! Loved the many pools!!
Points négatifs: N/A
9,6 Excellent
Points positifs: The indoor pool, sparkling wine in breakfast buffet, in room pool was fun
Points négatifs: Glass door for toilet, but not a big deal
9,0 Excellent
Points positifs: Breakfast is deliciious
Points négatifs: Indication is not clear which floor serves the breakfast.
8,8 Excellent
Points positifs: breakfast food selection not good! location is fine!
Points négatifs:
9,6 Excellent
Points positifs: facilities and environment are very nice. The housekeeping services also are great, and those room attendant are very polite.
Points négatifs: everything is good.
7,5 Bien
Points positifs: OK
Points négatifs: No
7,9 Bien
Points positifs: The design and setting of the room
Points négatifs: The room temperature, sometimes too cold sometimes too hot, despite we adjust the setting
10,0 Excellent
Points positifs: Everything - bed pool room facilities
Points négatifs: Nothing
9,2 Excellent
Points positifs: Superbe hotel, belle décoration épurée. Superbe spa, piscine et gym indoor. Bons produits de toilette. Très confortable.
Points négatifs: Par contre, les suites avec piscine présentent un défaut auquel je n’avais pas pensée: terrible humidité et odeur d’humidité. Le petit dej est très décevant.
10,0 Excellent
Points positifs: 2ème séjour dans cet hôtel à l'atmosphère si particulière. Cette fois, aucun problème pour trouver la navette qui dessert le complexe du Galaxy du flambant neuf terminal de ferrys de Taipa. Le métro n'est toujours pas opérationnel mais les tests sont en cours. Les effluves d'encens vous accueillent et vous isolent du monde extérieur. La chambre de 100m2, offre un vrai salon, une chambre et son lit king and queen size!, une énorme salle de bains et un dressing. Sans oublier une piscine de relaxation d'où vous apprécierez la vue sur le centre aquatique intérieur du complexe. Petit déjeuner copieux, toujours excellent. Au dernier étage, se trouve le centre de fitness, avec une très belle piscine intérieure, jacuzzi et sauna impeccables. Les centres aquatique et de fitness sont accessibles gratuitement pour les clients de l'hôtel. De nombreuses navettes gratuites partent du complexe vers tous les points intéressants ou utiles de Macao.
Points négatifs: Dommage d'avoir un lecteur Blu Ray dans la chambre qui ne permet pas la lecture des fichiers personnels sur clé USB. Mesquin de facturer 136 HKD pour le petit déjeuner d'un enfant de 6 ans (1 chocolat chaud et 2 tartines beurrées)!
Le Banyan Tree Macau est le tout premier gratte-ciel de la ville à vous offrir le privilège d'un bassin de relaxation intérieur privé dans chaque suite et d'une piscine dans les jardins paisibles de toutes les villas. Partie du complexe Galaxy Macau, l'hô tel propose 256 logements, dont 10 grandes villas et l'ultra-sélect suite Présidentielle.
Cet hôtel se trouve près de l'aéroport, à 0,8 km de Cité des rêves.
Note générale : 9,3 Excellent
Basé sur 513 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- En solo
Excellent
10,0
Points positifs: I just loved everything about the hotel
Excellent
10,0
Points positifs: The staff are exceptionally friendly especially our housekeeping person, Andree Marturillas. He was very prompt and courteous.
Excellent
8,8
Points positifs: Service
Excellent
9,6
Points positifs: Deputy manager, concierge staff service upon request on we chat before and during the stay.
Excellent
9,2
Points positifs: The room were very neat and clean. The hotel staff were very courteous and helpful. I would definitely recommend to stay here when visiting Macau city of dreams.
Excellent
10,0
Points positifs: This hotel and its staff are exceptional. We booked a premier room with our two young children. We had a late check in and when we entered our room, there were fresh fruits and donuts waiting for us. With toddler slippers, towels, toothbrushes and a baby bath robe! What surprised us even more was the staff had installed bumper corners on sharp edges to prevent my children from getting hurt. This itself showed how attentive its staff are to their individual clients needs. Service has been amazing throughout, and their breakfast buffet is delicious! Lastly- we left our watch in the rooms safe and we didn’t realise until we were back in Hong Kong. I contacted staff immediately thinking it’s probably the end of it. But no, staff got back to me that they had found my watch! Not only are they prompt, their staff were very honest. They arranged for the watch to be sent back to my address in hk and I’ve received it back within 5 days in original condition! Great job Nuwa! We are so pleased with our stay at your hotel we cannot wait to be back for another staycation! Thank you thank you to all the staff there
Excellent
10,0
Points positifs: Excellent hotel with ultra friendly and helpful staff. Big room n bathroom that we just didn’t have enough time to enjoy as much. Nespresso available in the room so it gives u a good start of day. It’s rebranded fr crown but it’s kept just as new. Smaller n less busy hotel as compare to Venetian n Galaxy, but this is indeed something we treasure.
Excellent
10,0
Points positifs: The property is modern, comfortable and quiet. The room was spacious and clean. The staff (reception, concierge and room staff included) was all friendly and eager to help. We were very happy to stay at this hotel.
Excellent
10,0
Points positifs: 1. Staffs are very helpful and truly taking guests as the first consideration. 2. Night turn down service that can be matched to the luxury hotel standard is extremely good considering the hotel’s very competitive price. When you are back you would find before bed deserts, water, lights etc ready. 3. In room breakfast can offer a rich choice s. 4. Hotel has done a magnificent work in terms of communications on main social chat tools. You can get very quick reply in such apps by consulting their online staff. 5. Location is good. Very close to the Venetians, the parisian and the Sands by less than ten minutes walk. You can stay here enjoying the peace yet keeping easy reach to other famous casinos. The hotel itself owns a casino inside the building too. 6. I will definitely choose this hotel as the only option in Macau in the future.
Excellent
9,6
Points positifs: Spacious
Excellent
10,0
Points positifs: Service and room
Détails
Avis
Note générale : 9,3 Excellent
Basé sur 513 avis
Bien-être
10,0
Service
9,4
Repas
9,3
Ambiance
9,1
Chambre
8,8
Confort
8,3
Installations
8,3
Site
8,3
Petit déjeuner
7,3
Service
9,6
Repas
9,4
Chambre
8,4
Confort
8,3
Site
8,1
Service
9,3
Chambre
8,6
Site
8,3
Petit déjeuner
7,2
Service
9,5
Site
8,2
10,0 Excellent
Points positifs: I just loved everything about the hotel
Points négatifs: Absence of vegetarian options at breakfast
10,0 Excellent
Points positifs: The staff are exceptionally friendly especially our housekeeping person, Andree Marturillas. He was very prompt and courteous.
Points négatifs:
8,8 Excellent
Points positifs: Service
Points négatifs: I could see in certain areas that construction and design detailing was not up to a 5 star level.
9,6 Excellent
Points positifs: Deputy manager, concierge staff service upon request on we chat before and during the stay.
Points négatifs:
9,2 Excellent
Points positifs: The room were very neat and clean. The hotel staff were very courteous and helpful. I would definitely recommend to stay here when visiting Macau city of dreams.
Points négatifs: There was no lock system in bathroom.
10,0 Excellent
Points positifs: This hotel and its staff are exceptional. We booked a premier room with our two young children. We had a late check in and when we entered our room, there were fresh fruits and donuts waiting for us. With toddler slippers, towels, toothbrushes and a baby bath robe! What surprised us even more was the staff had installed bumper corners on sharp edges to prevent my children from getting hurt. This itself showed how attentive its staff are to their individual clients needs. Service has been amazing throughout, and their breakfast buffet is delicious! Lastly- we left our watch in the rooms safe and we didn’t realise until we were back in Hong Kong. I contacted staff immediately thinking it’s probably the end of it. But no, staff got back to me that they had found my watch! Not only are they prompt, their staff were very honest. They arranged for the watch to be sent back to my address in hk and I’ve received it back within 5 days in original condition! Great job Nuwa! We are so pleased with our stay at your hotel we cannot wait to be back for another staycation! Thank you thank you to all the staff there
Points négatifs: Nothing
10,0 Excellent
Points positifs: Excellent hotel with ultra friendly and helpful staff. Big room n bathroom that we just didn’t have enough time to enjoy as much. Nespresso available in the room so it gives u a good start of day. It’s rebranded fr crown but it’s kept just as new. Smaller n less busy hotel as compare to Venetian n Galaxy, but this is indeed something we treasure.
Points négatifs: One day is too short and the shortfall is that it doesn’t have the galaxy type of water park.
10,0 Excellent
Points positifs: The property is modern, comfortable and quiet. The room was spacious and clean. The staff (reception, concierge and room staff included) was all friendly and eager to help. We were very happy to stay at this hotel.
Points négatifs: None.
10,0 Excellent
Points positifs: 1. Staffs are very helpful and truly taking guests as the first consideration. 2. Night turn down service that can be matched to the luxury hotel standard is extremely good considering the hotel’s very competitive price. When you are back you would find before bed deserts, water, lights etc ready. 3. In room breakfast can offer a rich choice s. 4. Hotel has done a magnificent work in terms of communications on main social chat tools. You can get very quick reply in such apps by consulting their online staff. 5. Location is good. Very close to the Venetians, the parisian and the Sands by less than ten minutes walk. You can stay here enjoying the peace yet keeping easy reach to other famous casinos. The hotel itself owns a casino inside the building too. 6. I will definitely choose this hotel as the only option in Macau in the future.
Points négatifs:
9,6 Excellent
Points positifs: Spacious
Points négatifs: Location
10,0 Excellent
Points positifs: Service and room
Points négatifs: none. over my expectation.
Cet hôtel à l'atmosphère familiale à Cotai se trouve près de l'aéroport, à 10 minutes à pied de sites comme Casino The Venetian Macao Casino et Cité des rêves. Cotai Strip (casinos) et Complexe sportif de Macao se trouvent également à moins de 3 km de distance.
Note générale : 9,2 Excellent
Basé sur 8 849 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
10,0
Points positifs: Nous avions réservé une chambre simple pour l équivalent de 170 €. On nous a proposé une chambre supérieure (mieux placée avec meilleure vue et plus grande) pour 30€de plus. Nous avons accepté vu le prix et à notre grande surprise il agissait d une suite avec tout le confort et accessoires divers.
Excellent
8,8
Points positifs: Le confort de la chambre, personnel très disponible . Superbe piscine et jacuzzi
Excellent
10,0
Points positifs: We loved everything about this place. In particular our greeting and farewell from Adrian. He was wonderful and made us feel very welcome..... the breakfast was probably one of the best we’ve had in all of Asia. The pool area is so amazing and we had the most amazing pina coladas poolside. Loved the grand Hyatt Macau...
Bien
7,9
Points positifs: Excellent pool if you’re a swimmer
Excellent
10,0
Points positifs: Very clean and spacious. The view from the room to the Wynn palace fountain was beautiful. Very nice breakfast with multiple choices of Chinese and western food.
Excellent
10,0
Points positifs: Hotel located really close to the airport and the ferry pier to Hong Kong. Rooms are bright and clean. I spent a whole day just stay at the hotel watching movies and go swimming. Staffs are friendly, actually nothing to complain in my experience. Definitely will come back!
Excellent
10,0
Points positifs: Les superbes installations, des vues depuis la chambre à couper le souffle ainsi que la vue depuis la piscine du magnifique Morpheus , le nouvel hotel de City of dreams. Expérience magique.
Bien
7,0
Points positifs: the location, pool, breakfast was great. room was very large and nice views
Correct
5,0
Excellent
10,0
Points positifs: Love this hotel, been here for several times. Very relaxing experience, especially the pool and jacuzzi. Breakfast is good, but not much change in the menu in the past few months, for me is quite boring.
Excellent
9,6
Points positifs: All your staff are nice and very welcoming especially Mr Nicor who assisted us. The service and the drinks in the lounge are great. Special mention to the person on duty Mr. Matito who was very accomodating.
Excellent
9,2
Points positifs: great location
Détails
Avis
Note générale : 9,2 Excellent
Basé sur 8 849 avis
Bien-être
9,5
Ambiance
9,3
Piscine
9,2
Site
9,1
Confort
9,0
Chambre
9,0
Service
8,5
Installations
8,4
Internet
8,1
Petit déjeuner
7,9
Bien-être
9,4
Bar et Boissons
9,2
Site
9,1
Piscine
9,0
Confort
8,8
Ambiance
8,8
Chambre
8,8
Service
8,2
Installations
8,0
Petit déjeuner
7,4
Bien-être
9,6
Ambiance
9,1
Piscine
9,0
Chambre
8,9
Site
8,9
Confort
8,7
Service
8,3
Installations
8,1
Petit déjeuner
7,9
Repas
7,3
Internet
6,8
Piscine
9,3
Site
9,3
Ambiance
9,0
Confort
8,7
Chambre
8,7
Service
8,5
Petit déjeuner
8,0
Installations
7,9
Piscine
9,3
Confort
9,1
Chambre
9,1
Ambiance
9,0
Site
8,7
Installations
8,4
Service
8,4
Petit déjeuner
7,6
10,0 Excellent
Points positifs: Nous avions réservé une chambre simple pour l équivalent de 170 €. On nous a proposé une chambre supérieure (mieux placée avec meilleure vue et plus grande) pour 30€de plus. Nous avons accepté vu le prix et à notre grande surprise il agissait d une suite avec tout le confort et accessoires divers.
Points négatifs: Comme toujours le seul problème est le "deposit" quasi obligatoire
8,8 Excellent
Points positifs: Le confort de la chambre, personnel très disponible . Superbe piscine et jacuzzi
Points négatifs: Mettre trop de temps pour le rsngetde là chambre (5 heures d’apre midi n’est pas encore prêt)
10,0 Excellent
Points positifs: We loved everything about this place. In particular our greeting and farewell from Adrian. He was wonderful and made us feel very welcome..... the breakfast was probably one of the best we’ve had in all of Asia. The pool area is so amazing and we had the most amazing pina coladas poolside. Loved the grand Hyatt Macau...
Points négatifs: Nothing
7,9 Bien
Points positifs: Excellent pool if you’re a swimmer
Points négatifs: Slow housekeeping
10,0 Excellent
Points positifs: Very clean and spacious. The view from the room to the Wynn palace fountain was beautiful. Very nice breakfast with multiple choices of Chinese and western food.
Points négatifs:
10,0 Excellent
Points positifs: Hotel located really close to the airport and the ferry pier to Hong Kong. Rooms are bright and clean. I spent a whole day just stay at the hotel watching movies and go swimming. Staffs are friendly, actually nothing to complain in my experience. Definitely will come back!
Points négatifs:
10,0 Excellent
Points positifs: Les superbes installations, des vues depuis la chambre à couper le souffle ainsi que la vue depuis la piscine du magnifique Morpheus , le nouvel hotel de City of dreams. Expérience magique.
Points négatifs:
7,0 Bien
Points positifs: the location, pool, breakfast was great. room was very large and nice views
Points négatifs: the poor quality of the finishes, dated design, old TV, the mass tourism feel due to the casino environment
5,0 Correct
Points positifs:
Points négatifs: Les chambres sentaient la fumée.
10,0 Excellent
Points positifs: Love this hotel, been here for several times. Very relaxing experience, especially the pool and jacuzzi. Breakfast is good, but not much change in the menu in the past few months, for me is quite boring.
Points négatifs:
9,6 Excellent
Points positifs: All your staff are nice and very welcoming especially Mr Nicor who assisted us. The service and the drinks in the lounge are great. Special mention to the person on duty Mr. Matito who was very accomodating.
Points négatifs: The band was not available in the lounge at that time. Also, I have a suggestion for the cover of the bathroom. I think it is more comfortable if it is inside. For those who will going to stay there with friends or colleagues they will feel nervous that the cover might be removed.
9,2 Excellent
Points positifs: great location
Points négatifs: a desk for working on would be a nice addition
Cet hôtel à l'atmosphère familiale à Cotai se trouve près de l'aéroport, à 10 minutes à pied de sites comme Casino The Venetian Macao Casino et Cité des rêves. Cotai Strip (casinos) et Complexe sportif de Macao se trouvent également à moins de 3 km de distance.
Vous rêvez d'un séjour près de l'aéroport? Cet hôtel de luxe se trouve à deux pas de The Grand Canal Shoppes et Casino The Venetian Macao Casino. Cité des rêves et Cotai Strip (casinos) se trouvent également à moins de 2 km de distance.
Note générale : 9,2 Excellent
Basé sur 2 781 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
9,6
Points positifs: First of all, the check in, we saw check ins at the other mainstream hotels like venetian, the queue for the check in was just ridiculous...but here at conrad, you are attended immediately with very lovely staff! We loved the personal touch here and there within the rooms, such as the bears, ducks, candies, notes, odd little thing to mention too but we esepcially loved the comfy robes!! (Really sad that we didnt have time at the end to buy and take home) Also one mega plus point is that they have their own concierge like device which gives us really helpful tips and most of all, the free wifi access, which you can take out of the hotel and use all over macau! In general we really enjoyed our stay and would love to stay for longer or come back again very soon’
Excellent
8,8
Points positifs: every good
Excellent
9,2
Bien
7,9
Points positifs: The hotel room is very big.
Excellent
10,0
Points positifs: Everything was perfect. Location is great if your main purpose of the trip is to relax and hang out in the shopping centers/casinos/hotels, as the hotel is located inside the Cotai Central, which houses three other hotels as well as a good variety of shops and restaurants. It is also connected to the Parisian and the Venetian via skywalk, so you never have to step outside if you want to go check out other shops and food places. The hotel staff were very friendly and accommodating; they let us check in early, even though it was a few hours prior to the check-in time, and whenever we asked them questions, they tried their best to get us the right answers as soon as possible. Breakfast was amazing with a lot of options. We would love to return to Conrad Macao for our next visit to Macao.
Bien
7,9
Points positifs: Grandes chambres,service aimable ,
Excellent
10,0
Points positifs: The staff Renée from the reception desk was very nice and helpful with us.
Excellent
10,0
Points positifs: Very helpful staff very good facilities and amenities at the hotel one of them is the handy phone with WiFi which we used on days out exploring macau
Correct
5,0
Excellent
9,2
Points positifs: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything
Excellent
9,2
Points positifs: The staff Kelly who can speak Korean very very well, she helped me a lot! I strongly recommend this hotel to Korean.
Bien
7,9
Points positifs: Convenient
Détails
Avis
Note générale : 9,2 Excellent
Basé sur 2 781 avis
Site
9,3
Confort
8,9
Service
8,9
Ambiance
8,8
Chambre
8,8
Internet
8,6
Installations
8,2
Petit déjeuner
7,7
Piscine
4,7
Site
9,2
Confort
8,9
Service
8,9
Ambiance
8,6
Chambre
8,6
Installations
8,0
Repas
8,0
Petit déjeuner
7,7
Confort
9,1
Site
9,0
Ambiance
8,6
Chambre
8,5
Installations
8,4
Service
8,4
Qualité/prix
7,9
Petit déjeuner
7,3
Site
9,3
Confort
9,0
Service
8,9
Chambre
8,7
Installations
8,0
Petit déjeuner
7,8
Site
9,4
Service
9,1
Chambre
8,7
Installations
7,7
9,6 Excellent
Points positifs: First of all, the check in, we saw check ins at the other mainstream hotels like venetian, the queue for the check in was just ridiculous...but here at conrad, you are attended immediately with very lovely staff! We loved the personal touch here and there within the rooms, such as the bears, ducks, candies, notes, odd little thing to mention too but we esepcially loved the comfy robes!! (Really sad that we didnt have time at the end to buy and take home) Also one mega plus point is that they have their own concierge like device which gives us really helpful tips and most of all, the free wifi access, which you can take out of the hotel and use all over macau! In general we really enjoyed our stay and would love to stay for longer or come back again very soon’
Points négatifs: The access of the lifts bothered me, as Conrad had a casino below and it is also within the same complex as other hotels as well as a shopping mall.... so we would have expected there to be extra security measures within the lifts, ie hotel room floors should not be accessible unless you scan your room key ( which is common in many hotels across the globe). Theres also no extractor fan within the bathroom (or at least not one that we managed to find), so it gets super steamy after one person has shower/bath. If anything else, just the breakfast place was a tad far away for early mornings:)
8,8 Excellent
Points positifs: every good
Points négatifs: nil
9,2 Excellent
Points positifs:
Points négatifs: L odeur du tabac dans une chambre non fumeur
7,9 Bien
Points positifs: The hotel room is very big.
Points négatifs: There's smoking smell in the room. Hotel reception tried to change the room for me two times. However, the two new rooms have a very strong ozone smell.
10,0 Excellent
Points positifs: Everything was perfect. Location is great if your main purpose of the trip is to relax and hang out in the shopping centers/casinos/hotels, as the hotel is located inside the Cotai Central, which houses three other hotels as well as a good variety of shops and restaurants. It is also connected to the Parisian and the Venetian via skywalk, so you never have to step outside if you want to go check out other shops and food places. The hotel staff were very friendly and accommodating; they let us check in early, even though it was a few hours prior to the check-in time, and whenever we asked them questions, they tried their best to get us the right answers as soon as possible. Breakfast was amazing with a lot of options. We would love to return to Conrad Macao for our next visit to Macao.
Points négatifs: Nothing really. The hotel lobby was a little hard to find, especially from the other side of the building (East Lobby).
7,9 Bien
Points positifs: Grandes chambres,service aimable ,
Points négatifs: La salle de bains, douches, pas de doucettes
10,0 Excellent
Points positifs: The staff Renée from the reception desk was very nice and helpful with us.
Points négatifs: Nothing
10,0 Excellent
Points positifs: Very helpful staff very good facilities and amenities at the hotel one of them is the handy phone with WiFi which we used on days out exploring macau
Points négatifs:
5,0 Correct
Points positifs:
Points négatifs: lack of service, nothing special about the hotel, oldish.
9,2 Excellent
Points positifs: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything
Points négatifs: Suite : Air conditioning was not work inside the room Only in the living room No taxi stand
9,2 Excellent
Points positifs: The staff Kelly who can speak Korean very very well, she helped me a lot! I strongly recommend this hotel to Korean.
Points négatifs:
7,9 Bien
Points positifs: Convenient
Points négatifs: No promotion or discount with 天浪淘园
Vous rêvez d'un séjour près de l'aéroport? Cet hôtel de luxe se trouve à deux pas de The Grand Canal Shoppes et Casino The Venetian Macao Casino. Cité des rêves et Cotai Strip (casinos) se trouvent également à moins de 2 km de distance.
Situé au cœur de l'action, le Sheraton Grand Macao Hotel, Cotai Central est à quelques minutes des boutiques de premier plan et des meilleurs restaurants et divertissements du Cotai Strip, bourdonnant d'activité.
Note générale : 9,1 Excellent
Basé sur 42 870 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
10,0
Points positifs: J'ai adoré le fait que les services étaient excellents. La chambre était spacieuse et le buffet du petit déjeuner était excellent
Excellent
9,7
Excellent
10,0
Points positifs: L'un des meilleurs hôtels Sheraton dans le monde entier.
Excellent
10,0
Points positifs: Le prix de l'hôtel est le meilleur comparé à la qualité offerte.
Bien
7,1
Points positifs: The location was great to me.
Excellent
10,0
Points positifs: Concierge, especially the girl (we forgot her name), very friendly and patient answer our questions.
Excellent
10,0
Points positifs: fast check out! and clean room. so I'm happy day done.
Excellent
10,0
Points positifs: Good location and good property
Excellent
10,0
Points positifs: Perfect
Excellent
9,0
Points positifs: facilities and location
Excellent
8,8
Points positifs: L'emplacement près de tout et la piscine bien agréable.
Bien
7,9
Points positifs: The Guest service ambassador made our experience very comfortable during the Check-in process . Definitely a standout service
Excellent
10,0
Points positifs: Emplacement parfait, en face du Venetian, proche d'un centre commercial avec food court et des casinos. Etablissement moins coûteux que d'autres hotels aux alentours, mais avec un très bon service. Lits très comfortables et salle de bain spacieuse. Nous avions demandé 2 chambres côte à côte non-fumeurs et nous les avons obtenues. Nous reviendrons !
Correct
4,0
Excellent
8,8
Points positifs: Service, propreté, localisation
Bien
6,7
Points positifs: Buffet is good.
Détails
Avis
Note générale : 9,1 Excellent
Basé sur 42 870 avis
Site
9,4
Internet
8,5
Confort
8,4
Chambre
8,4
Service
7,6
Petit déjeuner
7,3
Site
9,3
Qualité/prix
8,7
Chambre
8,4
Confort
8,3
Service
7,5
Internet
7,5
Petit déjeuner
7,2
Site
9,5
Confort
8,2
Chambre
8,2
Internet
7,3
Petit déjeuner
7,2
Service
7,2
Site
9,3
Qualité/prix
8,5
Chambre
8,2
Confort
8,0
Petit déjeuner
7,6
Internet
7,3
Service
7,2
Site
9,3
Qualité/prix
8,7
Chambre
8,2
Internet
7,2
Petit déjeuner
7,1
Service
7,0
10,0 Excellent
Points positifs: J'ai adoré le fait que les services étaient excellents. La chambre était spacieuse et le buffet du petit déjeuner était excellent
Points négatifs:
9,7 Excellent
Points positifs:
Points négatifs: Il est bien situé. Excellent petit déjeuner
10,0 Excellent
Points positifs: L'un des meilleurs hôtels Sheraton dans le monde entier.
Points négatifs:
10,0 Excellent
Points positifs: Le prix de l'hôtel est le meilleur comparé à la qualité offerte.
Points négatifs:
7,1 Bien
Points positifs: The location was great to me.
Points négatifs: I have not opted for breakfast during booking. To my surprise, the room did not provide the kettle to make coffee and tea. For a Five Star Hotel standard this was a disappointment for me. I am not sure if we do not opt for breakfast they may remove the kettle and coffee sachets !!
10,0 Excellent
Points positifs: Concierge, especially the girl (we forgot her name), very friendly and patient answer our questions.
Points négatifs:
10,0 Excellent
Points positifs: fast check out! and clean room. so I'm happy day done.
Points négatifs:
10,0 Excellent
Points positifs: Good location and good property
Points négatifs: Too much of waiting time during check in. We had to stand in queue for an hour post international travel. Should also include cross border bus stops
10,0 Excellent
Points positifs: Perfect
Points négatifs:
9,0 Excellent
Points positifs: facilities and location
Points négatifs: nothing special
8,8 Excellent
Points positifs: L'emplacement près de tout et la piscine bien agréable.
Points négatifs: Lits trop petits. Sur booking c'est marqué 2 lits doubles mais finalement ce sont des lits simples à 130cm. L'hôtel a expliqué qu'il n'y a que des lits à cette taille pour les chambres lits jumeaux.
7,9 Bien
Points positifs: The Guest service ambassador made our experience very comfortable during the Check-in process . Definitely a standout service
Points négatifs: Too big to be able to feel comfortable and the pool was nothing spectacular. Maybe it would be better if they would have an adults only pool
10,0 Excellent
Points positifs: Emplacement parfait, en face du Venetian, proche d'un centre commercial avec food court et des casinos. Etablissement moins coûteux que d'autres hotels aux alentours, mais avec un très bon service. Lits très comfortables et salle de bain spacieuse. Nous avions demandé 2 chambres côte à côte non-fumeurs et nous les avons obtenues. Nous reviendrons !
Points négatifs: Seul bémol, nous sommes arrivés à 12h en même temps que plusieurs cars de touristes chinois. La queue check-in a durée plus d'une heure dans un hall d'entrée où reignait la cacophonie, des cris, des pleurs et des enfants qui courent partout. Le personnel, très à l'écoute, était quelque peu débordé et n'a rien pu faire. Sur un court séjour de 24h, nous avons été déçus de notre première impression, mais une fois les chambres reçues tout s'est très bien passé.
4,0 Correct
Points positifs:
Points négatifs: We ordered for pizza through room service. Sheraton was out of pizzas for two days. Being a 5 star hotel it’s surprising how a hotel like sheraton would be out of pizzas for 2 days.
8,8 Excellent
Points positifs: Service, propreté, localisation
Points négatifs: Une vraie usine le we
6,7 Bien
Points positifs: Buffet is good.
Points négatifs: Terribly slow check-in process Crowded and noisy lobby Cheap price in a cheap place
Situé au cœur de l'action, le Sheraton Grand Macao Hotel, Cotai Central est à quelques minutes des boutiques de premier plan et des meilleurs restaurants et divertissements du Cotai Strip, bourdonnant d'activité.
Cet hôtel à l'atmosphère familiale à Cotai se trouve près de l'aéroport, à 10 minutes de marche de sites comme Musée d'histoire de Taipa et Coloane, Cotai Strip (casinos) et Complexe sportif de Macao. Casino The Venetian Macao Casino et Cité des rêves se trouvent également à moins de 2 km de distance.
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Note générale : 9,1 Excellent
Basé sur 20 082 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
9,6
Points positifs: Amazing design very good breakfast and room is huge
Excellent
9,2
Points positifs: Everything
Excellent
9,2
Points positifs: Le gigantisme de l'hôtel, un vrai délire. Las Vegas en plus fou ! Parc aquatique très amusant.
Bien
7,5
Points positifs: Great friendly staff. A gift of chocolates & plenty of water is a great service. Free mini bar for first day is also good service . Thank you
Excellent
9,6
Points positifs: One of the guests is an old lady of 99 and is on wheel chair for most of the time. The rooms allotted were very close to the lift like bby as requested. The hotel has generously sent a birthday cake in celebration of my sister's big day on 17-9-2019. She is a guest from the USA. The hotel staff, including housekeeping, were very courteous and helpful. In-room USB charges of various sizes were at finger-tips. Late check out for one room was allowed to 1pm as requested. The hotel is ideally located and is all-inclusive. Facilities range from the casino to fine food and dining. Not to mention a variety of posh shops for guests to choose from though we didn't hv much time to do that ! We had a great time and enjoyed our stay very much.
Excellent
10,0
Points positifs: Amazing! The best resort ever!!! We enjoyed so much the swimming pool complex that we even stayed longer after check-out. Great infrastructure, everything is provided, even complimentary min bar and noodles! :) Could not have asked for a better holiday. Make sure you check the gardens at night, it is so beautiful :)
Excellent
10,0
Points positifs: The bar contained complimentary snacks and drinks, which I never had before in any other hotel. The room was amazing, large and the view was great. The staff who cleans the room arranged all my messy make-up in order which i can't even do myself, so I was pleasantly surprised! Just felt so welcoming in general. Pool staff was amazing too, the guy from Philippines has the best attitude towards customers, he was so friendly to me and my partner, and he also served us the best mojitos we have ever tried! He should get a promotion! Loved everything about the hotel.
Correct
4,2
Points positifs: Le cote rigolo de l hôtel démesuré
Excellent
10,0
Points positifs: We booked the Royal suite & another room which was upgraded to King Executive. From a few days prior to our arrival I was reached by phone which later communication was through Whatsapp for our 'butler service'. I have to say the 'Butler Service' is what made this entire experience perfect. Obviously the hotel is beautiful and facilities are great, swimming pool and lazy river so much fun for the kids, but I absolutely appreciated the Butler Service especially travelling with a big family. I am assuming it only comes with the Royal suite service which I would pay again any day. We went for my 7 year old son's birthday celebration for a quick getaway from HK, and we were a group of 8 - 1 infant, one 3 year old, one 7 year old, my parents, my husband and my helper. Through the whatsapp communication they helped us to arrange everything ahead of time, even a surprise decoration and cake for my son - and I have to say he was sooooo happy with everything. Alice our Butler was super professional and amazing. It was such a smoooooth wonderful experience which is not easy for a big group. We would definitely come back! We travel a lot and I have high standards, and Galaxy definitely topped it! Thank you!
Excellent
10,0
Points positifs: The nicest hotel we have ever stayed in. We plan to come back.
Excellent
10,0
Points positifs: The swimming pool was very nice! The snacks too were free!
Excellent
9,6
Détails
Avis
Note générale : 9,1 Excellent
Basé sur 20 082 avis
Internet
9,6
Ambiance
9,5
Piscine
9,3
Site
9,3
Bien-être
9,1
Installations
9,0
Repas
9,0
Chambre
8,7
Service
8,7
Petit déjeuner
7,0
Ambiance
9,6
Piscine
9,5
Site
9,4
Installations
9,3
Bien-être
9,2
Qualité/prix
9,1
Repas
9,0
Service
8,8
Chambre
8,4
Petit déjeuner
7,4
Site
9,7
Ambiance
9,6
Installations
9,3
Repas
9,3
Bar et Boissons
9,2
Service
9,1
Piscine
8,8
Qualité/prix
8,8
Chambre
8,6
Petit déjeuner
7,0
Ambiance
9,5
Site
9,3
Repas
9,2
Installations
9,1
Chambre
8,9
Service
8,8
Petit déjeuner
6,7
Ambiance
9,4
Site
9,4
Piscine
9,3
Installations
9,1
Repas
9,1
Service
9,0
Chambre
8,4
Petit déjeuner
6,8
9,6 Excellent
Points positifs: Amazing design very good breakfast and room is huge
Points négatifs:
9,2 Excellent
Points positifs: Everything
Points négatifs: Nothing
9,2 Excellent
Points positifs: Le gigantisme de l'hôtel, un vrai délire. Las Vegas en plus fou ! Parc aquatique très amusant.
Points négatifs:
7,5 Bien
Points positifs: Great friendly staff. A gift of chocolates & plenty of water is a great service. Free mini bar for first day is also good service . Thank you
Points négatifs: Hard to find a chair by the pool. Most people are not on the chairs just their towels.ost people in the wave
9,6 Excellent
Points positifs: One of the guests is an old lady of 99 and is on wheel chair for most of the time. The rooms allotted were very close to the lift like bby as requested. The hotel has generously sent a birthday cake in celebration of my sister's big day on 17-9-2019. She is a guest from the USA. The hotel staff, including housekeeping, were very courteous and helpful. In-room USB charges of various sizes were at finger-tips. Late check out for one room was allowed to 1pm as requested. The hotel is ideally located and is all-inclusive. Facilities range from the casino to fine food and dining. Not to mention a variety of posh shops for guests to choose from though we didn't hv much time to do that ! We had a great time and enjoyed our stay very much.
Points négatifs: When I think of it later.
10,0 Excellent
Points positifs: Amazing! The best resort ever!!! We enjoyed so much the swimming pool complex that we even stayed longer after check-out. Great infrastructure, everything is provided, even complimentary min bar and noodles! :) Could not have asked for a better holiday. Make sure you check the gardens at night, it is so beautiful :)
Points négatifs:
10,0 Excellent
Points positifs: The bar contained complimentary snacks and drinks, which I never had before in any other hotel. The room was amazing, large and the view was great. The staff who cleans the room arranged all my messy make-up in order which i can't even do myself, so I was pleasantly surprised! Just felt so welcoming in general. Pool staff was amazing too, the guy from Philippines has the best attitude towards customers, he was so friendly to me and my partner, and he also served us the best mojitos we have ever tried! He should get a promotion! Loved everything about the hotel.
Points négatifs: A little more vegetarian options of noodles in the vending machine (all contained fish or beef)
4,2 Correct
Points positifs: Le cote rigolo de l hôtel démesuré
Points négatifs: Le personnel trop obséquieux (mais incapable de résoudre le moindre problème en moins de 40 minutes) Les pertes de temps pour tout (check in , concierge, check out...) Le côté nouveau riche / luxe de pacotille La piscine qui est un parc d attraction pour les enfants (ouverte à tous) et pas une piscine d hotel Le petit déjeuner ou on étale le plus possible les mets pour donner l impression d un choix gigantesque Bref rigolo comme ca mais pas a considerer comme un hotel premium
10,0 Excellent
Points positifs: We booked the Royal suite & another room which was upgraded to King Executive. From a few days prior to our arrival I was reached by phone which later communication was through Whatsapp for our 'butler service'. I have to say the 'Butler Service' is what made this entire experience perfect. Obviously the hotel is beautiful and facilities are great, swimming pool and lazy river so much fun for the kids, but I absolutely appreciated the Butler Service especially travelling with a big family. I am assuming it only comes with the Royal suite service which I would pay again any day. We went for my 7 year old son's birthday celebration for a quick getaway from HK, and we were a group of 8 - 1 infant, one 3 year old, one 7 year old, my parents, my husband and my helper. Through the whatsapp communication they helped us to arrange everything ahead of time, even a surprise decoration and cake for my son - and I have to say he was sooooo happy with everything. Alice our Butler was super professional and amazing. It was such a smoooooth wonderful experience which is not easy for a big group. We would definitely come back! We travel a lot and I have high standards, and Galaxy definitely topped it! Thank you!
Points négatifs: Hmmmmm difficult to think of one....
10,0 Excellent
Points positifs: The nicest hotel we have ever stayed in. We plan to come back.
Points négatifs:
10,0 Excellent
Points positifs: The swimming pool was very nice! The snacks too were free!
Points négatifs:
9,6 Excellent
Points positifs:
Points négatifs: La salle de smoking les chinois crachent ds le cendrier Mettre des panneaux...Interdiction de cracher dans les salles des fummeurs. MERCI
Cet hôtel à l'atmosphère familiale à Cotai se trouve près de l'aéroport, à 10 minutes de marche de sites comme Musée d'histoire de Taipa et Coloane, Cotai Strip (casinos) et Complexe sportif de Macao. Casino The Venetian Macao Casino et Cité des rêves se trouvent également à moins de 2 km de distance.
Cet hôtel à l'atmosphère familiale à Cotai se trouve près de l'aéroport, à 15 minutes de marche de sites comme Musée d'histoire de Taipa et Coloane, Complexe sportif de Macao et Cotai Strip (casinos). Casino The Venetian Macao Casino et Cité des rêves se trouvent également à moins de 3 km de distance.
Note générale : 9,1 Excellent
Basé sur 5 706 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
10,0
Points positifs: The trip was for my son’s 5th Bday. The hotel staff contacted me a few days to confirm the greeting message and arriving time in advance. They gave us an upgrade and the room is quite clean. The breakfast was at the executive club.
Excellent
9,2
Points positifs: Wonderful for kids thanks to wave pool and nearby water facilities
Excellent
8,8
Points positifs: Les exterieurs
Excellent
10,0
Points positifs: Very clean and very comfortable!
Excellent
10,0
Points positifs: Staff really nice. Facilities are excellent. Great swimming pool. Rooms are very clean. Concierge anr reception staff very efficience. Speak very well english.
Excellent
9,2
Points positifs: my room was very spacious and the service was impeccable
Excellent
10,0
Points positifs: Every thing is nice
Excellent
10,0
Points positifs: Le rapport qualité /prix. L'accueil. Le Spa. La chambre.
Excellent
9,2
Points positifs: Facilities are amazing and staff is friendly
Bien
7,5
Points positifs: The taste is fair, and the location is convenient. But the choice of food can be improved.
Excellent
10,0
Points positifs: My wife and I loved this hotel. Room was amazing, lots of space, well decorated, everything we needed and more. The bathroom was very big and grand, it had a huge bathtub we both easily fitted in with plenty of room left over. Clean, everything worked, staff very friendly and helpful. Very convenient to access the Grand Resort Deck - get in the lift, get off on 2nd floor, and you are there, practically on your doorstep. A few minutes walk to Taipa Village which is another feature we enjoyed. It was a special birthday for my wife, the hotel provided a personalised card and bottle of wine, which was very kind of them. I have stayed in more expensive hotels before but Okura is definitely one of favourite places, the style and decor is just right, so relaxing, they do not overdo anything like other 5-star hotels
Excellent
10,0
Points positifs: Personnel extrêmement attentif et sympathique. Tout était au top, y compris le restaurant excellent, idéal aussi pour les enfants pour la nourriture comme pour les loisirs fantastiques! À recommander absolument !
Détails
Avis
Note générale : 9,1 Excellent
Basé sur 5 706 avis
Site
9,4
Ambiance
9,0
Bar et Boissons
9,0
Internet
9,0
Service
8,8
Chambre
8,2
Installations
8,0
Piscine
7,8
Qualité/prix
7,5
Petit déjeuner
5,8
Site
9,7
Service
8,7
Ambiance
8,6
Chambre
7,7
Piscine
7,6
Installations
7,6
Repas
7,5
Qualité/prix
7,1
Petit déjeuner
6,1
Confort
6,1
Site
9,3
Ambiance
8,9
Bien-être
8,8
Service
8,6
Propreté
8,4
Piscine
7,8
Installations
7,7
Chambre
7,7
Qualité/prix
7,3
Petit déjeuner
5,5
Site
9,6
Ambiance
8,7
Service
8,7
Installations
8,0
Chambre
7,6
Qualité/prix
7,5
Petit déjeuner
5,3
Site
9,4
Service
8,9
Ambiance
8,9
Propreté
8,7
Installations
8,3
Chambre
8,0
Qualité/prix
7,7
10,0 Excellent
Points positifs: The trip was for my son’s 5th Bday. The hotel staff contacted me a few days to confirm the greeting message and arriving time in advance. They gave us an upgrade and the room is quite clean. The breakfast was at the executive club.
Points négatifs:
9,2 Excellent
Points positifs: Wonderful for kids thanks to wave pool and nearby water facilities
Points négatifs:
8,8 Excellent
Points positifs: Les exterieurs
Points négatifs: L’eloignement
10,0 Excellent
Points positifs: Very clean and very comfortable!
Points négatifs:
10,0 Excellent
Points positifs: Staff really nice. Facilities are excellent. Great swimming pool. Rooms are very clean. Concierge anr reception staff very efficience. Speak very well english.
Points négatifs: Nothing
9,2 Excellent
Points positifs: my room was very spacious and the service was impeccable
Points négatifs: the beds were very comfortable, but the extra rollaway bed was not
10,0 Excellent
Points positifs: Every thing is nice
Points négatifs:
10,0 Excellent
Points positifs: Le rapport qualité /prix. L'accueil. Le Spa. La chambre.
Points négatifs: Rien
9,2 Excellent
Points positifs: Facilities are amazing and staff is friendly
Points négatifs: Asked for non-smoking room. However in of the room we smelled definitely smoke, despite the sign non-smoking. When we mentioned this they placed a dehumidifier, which was good. But took a while before Air was clean and our kids had to fall asleep in a room with smoke smell. We did not want to change the room as we had an interconnected room with the whole family and it was already late. I just feel that either you should have non smoking rooms or smoking rooms but not temporary non smoking rooms. That is not the same.
7,5 Bien
Points positifs: The taste is fair, and the location is convenient. But the choice of food can be improved.
Points négatifs: No free movie offered.
10,0 Excellent
Points positifs: My wife and I loved this hotel. Room was amazing, lots of space, well decorated, everything we needed and more. The bathroom was very big and grand, it had a huge bathtub we both easily fitted in with plenty of room left over. Clean, everything worked, staff very friendly and helpful. Very convenient to access the Grand Resort Deck - get in the lift, get off on 2nd floor, and you are there, practically on your doorstep. A few minutes walk to Taipa Village which is another feature we enjoyed. It was a special birthday for my wife, the hotel provided a personalised card and bottle of wine, which was very kind of them. I have stayed in more expensive hotels before but Okura is definitely one of favourite places, the style and decor is just right, so relaxing, they do not overdo anything like other 5-star hotels
Points négatifs:
10,0 Excellent
Points positifs: Personnel extrêmement attentif et sympathique. Tout était au top, y compris le restaurant excellent, idéal aussi pour les enfants pour la nourriture comme pour les loisirs fantastiques! À recommander absolument !
Points négatifs: Rien, tout était fantastique !
Cet hôtel à l'atmosphère familiale à Cotai se trouve près de l'aéroport, à 15 minutes de marche de sites comme Musée d'histoire de Taipa et Coloane, Complexe sportif de Macao et Cotai Strip (casinos). Casino The Venetian Macao Casino et Cité des rêves se trouvent également à moins de 3 km de distance.
Le JW Marriott Hotel Macau, qui se trouve au sein du resort Galaxy Macau™, propose des chambres luxueuses dotées d'équipements modernes et de vues époustouflantes sur la ville. L'hôtel propose également plusieurs restaurants et le magnifique Grand Resort Deck.
Note générale : 9,0 Excellent
Basé sur 1 184 avis
Tous les avis
- Tous les avis
Correct
5,4
Points positifs: Pool facilities were fun for kids
Excellent
10,0
Points positifs: Best waffles ever! We love the breakfast. The view from our room was spectacular! Thank you so much to Ms.Joy for being so kind and accommodating! Thank you for the birthday cake, free room upgrade, and late check out. We’re so happy
Excellent
8,8
Points positifs: The water park and amenities were great.
Excellent
10,0
Points positifs: facilities and staff service
Excellent
10,0
Points positifs: nothing to complain ! You can try but you`ll be disapointed cause there is nothing too )) Absolutely amazing experience ! Great staff !!!
Excellent
10,0
Points positifs: Services, facilities
Excellent
9,6
Points positifs: The Urban Kitchen always provide surprise and quality food to us. The hygiene of changing room for water park is much better than Galaxy Hotel comparatively. The water park also clean with good services. Especially the waiters at the "wave-beach" area. The check-in desk staff also explain the package comprehensively and try their best to fulfill our needs about arranging suitable room. The room facilities also function well.
Excellent
8,8
Points positifs: Everything was perfect.
Correct
5,0
Points positifs: Just the water pools
Excellent
10,0
Points positifs: Tout était au top !
Détails
Avis
Note générale : 9,0 Excellent
Basé sur 1 184 avis
Propreté
9,3
Confort
9,3
Emplacement
9,0
Services
9,2
Personnel
8,9
Rapport qualité/prix
8,4
5,4 Correct
Points positifs: Pool facilities were fun for kids
Points négatifs: Child charged for 500 Macau dollars a night for lounge access. Overall not good value for money.
10,0 Excellent
Points positifs: Best waffles ever! We love the breakfast. The view from our room was spectacular! Thank you so much to Ms.Joy for being so kind and accommodating! Thank you for the birthday cake, free room upgrade, and late check out. We’re so happy
Points négatifs:
8,8 Excellent
Points positifs: The water park and amenities were great.
Points négatifs: Clarity on reaching the property from Macau ferry station. The bus station is a little away from the entrance and makes it a bit inconvenient with extra luggage and the shuttle drops off a bit away from the main entrance of the hotel.
10,0 Excellent
Points positifs: facilities and staff service
Points négatifs:
10,0 Excellent
Points positifs: nothing to complain ! You can try but you`ll be disapointed cause there is nothing too )) Absolutely amazing experience ! Great staff !!!
Points négatifs: other guests behavior
10,0 Excellent
Points positifs: Services, facilities
Points négatifs:
9,6 Excellent
Points positifs: The Urban Kitchen always provide surprise and quality food to us. The hygiene of changing room for water park is much better than Galaxy Hotel comparatively. The water park also clean with good services. Especially the waiters at the "wave-beach" area. The check-in desk staff also explain the package comprehensively and try their best to fulfill our needs about arranging suitable room. The room facilities also function well.
Points négatifs:
8,8 Excellent
Points positifs: Everything was perfect.
Points négatifs:
5,0 Correct
Points positifs: Just the water pools
Points négatifs: So crowded in the lobby and hard to find space to wait for check-in
10,0 Excellent
Points positifs: Tout était au top !
Points négatifs:
Le JW Marriott Hotel Macau, qui se trouve au sein du resort Galaxy Macau™, propose des chambres luxueuses dotées d'équipements modernes et de vues époustouflantes sur la ville. L'hôtel propose également plusieurs restaurants et le magnifique Grand Resort Deck.
Ces chambres luxueuses sont le choix parfait pour vos prochaines vacances inoubliables.
Note générale : 8,9 Excellent
Basé sur 36 975 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
10,0
Points positifs: Rooms were spacious and very clean. Amenities are very complete and of great quality.
Bien
6,3
Excellent
8,0
Points positifs: Rien à redire, l’accueil est "jeune" et "frais",le buffet est varié et il est constamment réapprovisionné. La proximité avec l’accès aux chambres est très appréciable.
Correct
4,0
Points positifs: nice service from all staffs except the kids playroom
Excellent
8,0
Points positifs: wonderful room
Excellent
9,6
Points positifs: The room is large, clean, good services, good food
Excellent
10,0
Points positifs: The service was outstanding. Attention to the customer was their number one priority and it really showed in everything they did and offered.
Bien
7,1
Points positifs: Personnel au top et sympathique
Excellent
9,6
Points positifs: Very big suite. If you like Vegas hotels and you are in Macao then go there. Great food options and affordable. Liked the water pressure
Bien
7,1
Points positifs: Comfortable bed, nice room
Excellent
9,6
Points positifs: Rooms are large and clean. Venue is in the city centre and allow us to travel places easily.
Excellent
10,0
Points positifs: The room is big and the shopping mall has a lot of brands to choose.
Détails
Avis
Note générale : 8,9 Excellent
Basé sur 36 975 avis
Confort
9,0
Site
9,0
Ambiance
8,8
Chambre
8,7
Installations
7,9
Service
7,4
Internet
7,1
Petit déjeuner
5,4
Site
9,0
Confort
8,9
Chambre
8,6
Service
7,6
Internet
5,6
Petit déjeuner
5,2
Confort
9,1
Site
9,1
Ambiance
8,8
Chambre
8,8
Service
6,8
Petit déjeuner
6,1
Internet
4,7
Site
9,3
Confort
9,0
Chambre
8,6
Service
8,2
Installations
7,8
Petit déjeuner
5,6
Site
9,2
Confort
8,8
Chambre
8,5
Installations
7,8
Piscine
7,5
Service
7,4
Petit déjeuner
5,8
10,0 Excellent
Points positifs: Rooms were spacious and very clean. Amenities are very complete and of great quality.
Points négatifs:
6,3 Bien
Points positifs:
Points négatifs: Sunday morning at 9 am I was waked up because of the noise made by some workers upstairs. I had to change the room and that was not fun.
8,0 Excellent
Points positifs: Rien à redire, l’accueil est "jeune" et "frais",le buffet est varié et il est constamment réapprovisionné. La proximité avec l’accès aux chambres est très appréciable.
Points négatifs: Il faudrait rapprocher le stand des jus de fruits au début de la rampe des viennoiseries. Le lait ne se trouve pas à proximité du percolateur de café , c'est dommage, pensez aux personnes âgées !
4,0 Correct
Points positifs: nice service from all staffs except the kids playroom
Points négatifs: wasn't clean enough. we found hair from the bathtub when we entered the room
8,0 Excellent
Points positifs: wonderful room
Points négatifs: The poker tables took to long to get on. They should get the same system the Wynn has to where they text you when there's so many people on the list. They also apparently have little security when a fight goes off. They just sit back and let it happen
9,6 Excellent
Points positifs: The room is large, clean, good services, good food
Points négatifs: The rules in swimming pool is too strictly which was not allowed my kid to swim by himself.
10,0 Excellent
Points positifs: The service was outstanding. Attention to the customer was their number one priority and it really showed in everything they did and offered.
Points négatifs: This property was amazing, nothing not to like.
7,1 Bien
Points positifs: Personnel au top et sympathique
Points négatifs: Trop de kilomètres et mauvais système d indication de repérage dans l hôtel, on fait des kilomètres pour rien
9,6 Excellent
Points positifs: Very big suite. If you like Vegas hotels and you are in Macao then go there. Great food options and affordable. Liked the water pressure
Points négatifs: The casino is not really for Westerners. That’s understandable because most visitors are from China. Gambling is a very serious thing for them, so no Vegas Vibe besides the looks.
7,1 Bien
Points positifs: Comfortable bed, nice room
Points négatifs: The service did not feel 5 star. Check in was long and complicated - at one point we were told we’d have to pay again as we could present the booking card (it had expired). We found a way round it but it wasn’t what we needed when checking in at 2am! View from the back of building where our room faced was of a building sight. On the face of it, an impressive hotel but not worth the money we paid in terms of experience.
9,6 Excellent
Points positifs: Rooms are large and clean. Venue is in the city centre and allow us to travel places easily.
Points négatifs: Check in time is a bit long... Food courts could be cleaner, guess just lots of visitors.at the time we stayed.
10,0 Excellent
Points positifs: The room is big and the shopping mall has a lot of brands to choose.
Points négatifs: Too many people stayed here lead to elevator need to line up and also crowded.
Ces chambres luxueuses sont le choix parfait pour vos prochaines vacances inoubliables.
Note générale : 8,9 Excellent
Basé sur 17 926 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Excellent
8,0
Excellent
9,6
Points positifs: Très bel hôtel, immense et luxueux, galerie marchande jusqu'au Venitian
Excellent
8,8
Points positifs: Owing to the room was at the high floor ,so the scenery was very attractive. Also,the room was clean,the bed and the pillows was comfortable. In addition, I was invited to enjoy VIP lounge although only stayed a night.Moreover, I received the welcome fruit basket after back to my room at night, and also well prepared the newspaper to me after finishing my breakfast in the next day morning, it made me really surprised. Of course, that was not my request.Thank you so much!
Excellent
10,0
Points positifs: Evrything
Excellent
10,0
Points positifs: Le lit est moelleux j'adore. je suis fumeuse alors j'ai pu avoir une chambre fumeur gènial
Excellent
8,8
Points positifs: Express check-in process with Patama was excellent. Guest services were in touch prior to our arrival to arrange a cake for our anniversary, and we also got upgraded to a suite. It was very lovely.
Excellent
10,0
Points positifs: We loved this hotel! So so much fun, great location. The facilities such as the in room dining, swimming pool, Eiffel Tower, shops and the casino was perfect. We would highly recommend this hotel, the staff were really attentive and helpful. The hotel is huge however, in room dining and general service was still on point. Loved the view from our hotel room- of the Eiffel Tower. We loved the swimming pool outside, great views!
Excellent
10,0
Points positifs: Clean and comfortable rooms, midday check out, great pool facilities, friendly and helpful staff. Excellent breakfast buffet.
Excellent
8,0
Points positifs: The breakfast was diverse and plentiful
Excellent
9,2
Bien
6,7
Points positifs: The Parisian Tower was attractive. The staff at the front desk and Gym were nice and helpful.
Excellent
9,6
Points positifs: Bedroom was very spacious and clean Bed was MASSIVE Free shuttle bus to and from ferry terminal Pool area was clean and nice touch that someone frequently brings round glasses of water Crystal jade restaurant was nice
Excellent
8,3
Points positifs: rooms and the front office staff. the way they explained where the hotel was.
Détails
Avis
Note générale : 8,9 Excellent
Basé sur 17 926 avis
Ambiance
9,6
Site
8,7
Installations
8,3
Service
8,1
Internet
7,6
Chambre
7,5
Repas
7,5
Petit déjeuner
7,2
Ambiance
9,5
Site
8,4
Installations
8,3
Service
8,2
Piscine
7,6
Petit déjeuner
7,4
Chambre
6,9
Internet
6,3
Confort
4,7
Ambiance
9,7
Site
8,6
Service
8,4
Installations
8,0
Chambre
7,1
Petit déjeuner
7,0
Piscine
6,9
Confort
5,0
Ambiance
9,6
Site
8,6
Installations
8,4
Service
8,3
Petit déjeuner
7,3
Chambre
7,2
Ambiance
9,6
Site
8,7
Installations
8,3
Service
8,2
Petit déjeuner
7,4
Chambre
7,2
Confort
5,5
8,0 Excellent
Points positifs:
Points négatifs: La connexion internet était peu stable. Nous avons dû nous reconnecter plusieurs fois pendant notre week-end.
9,6 Excellent
Points positifs: Très bel hôtel, immense et luxueux, galerie marchande jusqu'au Venitian
Points négatifs: Il y a 15 % de taxes indiquées en petit sur le site booking.com que bien sur nous n'avons pas vu Ce n'est pas normal que booking accepte que des hôtels indiquent des prix nets et d'autres non, cela fausse la comparaison
8,8 Excellent
Points positifs: Owing to the room was at the high floor ,so the scenery was very attractive. Also,the room was clean,the bed and the pillows was comfortable. In addition, I was invited to enjoy VIP lounge although only stayed a night.Moreover, I received the welcome fruit basket after back to my room at night, and also well prepared the newspaper to me after finishing my breakfast in the next day morning, it made me really surprised. Of course, that was not my request.Thank you so much!
Points négatifs:
10,0 Excellent
Points positifs: Evrything
Points négatifs: Nothing
10,0 Excellent
Points positifs: Le lit est moelleux j'adore. je suis fumeuse alors j'ai pu avoir une chambre fumeur gènial
Points négatifs: tout est correct
8,8 Excellent
Points positifs: Express check-in process with Patama was excellent. Guest services were in touch prior to our arrival to arrange a cake for our anniversary, and we also got upgraded to a suite. It was very lovely.
Points négatifs: Even though it was a non-smoking room, our suite still had a faint smell of cigarettes. Not sure if it was from the hallways or previous guests, but with so many tourists disregarding the non-smoking policy, I'm sure housekeeping was already doing their best.
10,0 Excellent
Points positifs: We loved this hotel! So so much fun, great location. The facilities such as the in room dining, swimming pool, Eiffel Tower, shops and the casino was perfect. We would highly recommend this hotel, the staff were really attentive and helpful. The hotel is huge however, in room dining and general service was still on point. Loved the view from our hotel room- of the Eiffel Tower. We loved the swimming pool outside, great views!
Points négatifs:
10,0 Excellent
Points positifs: Clean and comfortable rooms, midday check out, great pool facilities, friendly and helpful staff. Excellent breakfast buffet.
Points négatifs: Small criticism, cigarette butts stubbed out on top of the bins at the lift vestibules left a smoky smell along the hallways to our no smoking room. However the room itself did not smell of smoke.
8,0 Excellent
Points positifs: The breakfast was diverse and plentiful
Points négatifs: I didn’t like that it was expected to put down a large deposit. I wish I was told ahead of time that a deposit is expected in addition to the price of the room if you choose to pay at the hotel.
9,2 Excellent
Points positifs:
Points négatifs: booked with family. Rooms are not next to one another. There are not other rooms available due to the speed of cleaning. It was 17:00pm way passed the check in time. I was notified I have to wait at least two hours to get next door room.
6,7 Bien
Points positifs: The Parisian Tower was attractive. The staff at the front desk and Gym were nice and helpful.
Points négatifs: Green rust on the press button of the flush toilet was disgusting.
9,6 Excellent
Points positifs: Bedroom was very spacious and clean Bed was MASSIVE Free shuttle bus to and from ferry terminal Pool area was clean and nice touch that someone frequently brings round glasses of water Crystal jade restaurant was nice
Points négatifs: View out of the window wasnt very picturesque One member of staff in the bus lobby when we were trying to find the right bus to get back to the ferry terminal was incredibly rude - shouted at us at first and then decided to ignore us / turning her back on us when we asked where to go!! Rest of the staff were not like that!
8,3 Excellent
Points positifs: rooms and the front office staff. the way they explained where the hotel was.
Points négatifs: i do not like macau. the hotels are too big,
Situation de l'établissement
Cotai ne manque pas de choses à découvrir et un pied-à-terre dans le centre est idéal: City of Dreams – The Countdown Hotel vous fait profiter d'un séjour à moins de 5 minutes en voiture de Cité des rêves. Cet hôtel 4 étoiles se trouve à 0,3 km de Casino The Venetian Macao Casino et à 2,3 km de Complexe sportif de Macao.
Chambres
Les 326 chambres climatisées de l'établissement vous invitent à la détente et comprennent une station d'accueil iPod et un minibar. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des films à la carte. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'établissement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Équipements et services
Défiez votre sort en rejoignant le casino ou profitez du divertissement garanti par les nombreuses infrastructures de loisirs offertes par l'établissement, notamment une discothèque et une piscine extérieure. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de concierge et une salle de jeux vidéo. Si vous voulez tenter le tout pour le tout, grimpez à bord de la navette gratuite qui conduit jusqu'au casino.
Restauration
Tout est prévu sur place pour régaler vos papilles! Ne manquez pas la cuisine généreuse de The Bar, un bar qui vous fera découvrir de délicieuses spécialités internationales pour le déjeuner et le dîner. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 heures sur 24 très pratique. Et pour les petits creux, vous trouverez également sur place un café. L'établissement vous invite à rejoindre son bar en bord de piscine pour une petite pause bien méritée. Un petit déjeuner buffet est servi tous les jours de08 h 00 à 10 h 30 moyennant un supplément.
Affaires, autres prestations
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Un service de navette vers le terminal des ferrys est offert gratuitement et un un parking avec voiturier se trouve dans l'enceinte de l'établissement.
Note générale : 8,8 Excellent
Basé sur 6 163 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- En solo
- Affaires
Excellent
9,2
Points positifs: Great hotel with cozy swimming pools. Our rooms were spotlessly clean.
Excellent
9,6
Points positifs: Emplacement et service exceptionnels Qualité des équipements (piscine, sauna, salle de sport...) Très bon petit dej Chambre spacieuse et confortable
Bien
7,9
Points positifs: Staff were nice
Excellent
9,6
Points positifs: Very friendly staff good efficient check in. Extremely helpful. Corner suite Room is nice n comfortable on the separate living room witb long big sofa. Many good restaurants at City of Dreams
Excellent
9,2
Points positifs: I booked the corner suite, which was really spacious and comfortable. The hotel is also conveniently located next to The Venetian, but is a lot more quiet. The hotel has a nice outdoor pool and a small gym.
Bien
6,3
Points positifs: good location
Excellent
10,0
Points positifs: C'est la deuxième fois que je viens au countdown, tout est parfait dans cet hôtel, l'emplacement, le personnel les chambres. Vous pouvez y aller les yeux fermés !
Excellent
9,2
Points positifs: Overall it was nice . The staffs were courteous & friendly . Feel good & welcome .
Bien
7,9
Points positifs: The view was amazing. Try to get a room facing the Venetian. I was astounded by the view. It was by far the best part of the experience. I can also compliment the size of the rooms which were generous. The house of dancing water is amazing too... but expensive. I must also give this hotel credit for being much more reasonably priced than other hotels in the immediate area. It is certainly good value.
Excellent
9,6
Points positifs: Room are in good size. My family of four can easily fit in and feel spacious too.
Excellent
9,2
Points positifs: Location and service , cosy room and given a high floor view when requested.
Excellent
10,0
Points positifs: comfy beds & nice swimming pool..
Détails
Avis
Note générale : 8,8 Excellent
Basé sur 6 163 avis
Site
9,2
Piscine
8,4
Chambre
8,2
Confort
8,0
Service
7,6
Petit déjeuner
6,0
Internet
5,2
Site
9,0
Piscine
8,6
Chambre
8,0
Service
6,9
Petit déjeuner
6,2
Site
9,2
Piscine
8,3
Chambre
8,2
Confort
7,9
Service
7,8
Petit déjeuner
5,9
Repas
5,7
Site
9,1
Piscine
8,2
Service
8,0
Chambre
7,1
Petit déjeuner
5,5
Site
9,4
Chambre
7,5
Service
7,1
Repas
5,7
Petit déjeuner
5,6
9,2 Excellent
Points positifs: Great hotel with cozy swimming pools. Our rooms were spotlessly clean.
Points négatifs: One of the reasons why I always like staying this hotel is every hotel staff member is very friendly and kind, but I experienced some slow service without a smile this time...
9,6 Excellent
Points positifs: Emplacement et service exceptionnels Qualité des équipements (piscine, sauna, salle de sport...) Très bon petit dej Chambre spacieuse et confortable
Points négatifs:
7,9 Bien
Points positifs: Staff were nice
Points négatifs: Nothing to mention
9,6 Excellent
Points positifs: Very friendly staff good efficient check in. Extremely helpful. Corner suite Room is nice n comfortable on the separate living room witb long big sofa. Many good restaurants at City of Dreams
Points négatifs: Spa was closed for renovation, Wash basin/ bathroom not separated from bedroom makes sleeping area less cosy.
9,2 Excellent
Points positifs: I booked the corner suite, which was really spacious and comfortable. The hotel is also conveniently located next to The Venetian, but is a lot more quiet. The hotel has a nice outdoor pool and a small gym.
Points négatifs: The check-in queue is rather long and moves fairly slowly. Was also a bit disappointed the bar didn’t serve any food for dinner.
6,3 Bien
Points positifs: good location
Points négatifs: I choose the most expensive room type but outside the window of my room have big television ,that make me can't see the view.
10,0 Excellent
Points positifs: C'est la deuxième fois que je viens au countdown, tout est parfait dans cet hôtel, l'emplacement, le personnel les chambres. Vous pouvez y aller les yeux fermés !
Points négatifs: Rien
9,2 Excellent
Points positifs: Overall it was nice . The staffs were courteous & friendly . Feel good & welcome .
Points négatifs: Haha no Spa
7,9 Bien
Points positifs: The view was amazing. Try to get a room facing the Venetian. I was astounded by the view. It was by far the best part of the experience. I can also compliment the size of the rooms which were generous. The house of dancing water is amazing too... but expensive. I must also give this hotel credit for being much more reasonably priced than other hotels in the immediate area. It is certainly good value.
Points négatifs: The bathroom is odd... the toilet is separate, with no sink in the toilet room, and the shower is over a bath... no separate shower cubicle. The glass wall over half the bath makes it extremely difficult to turn on the shower without getting a nice cold splash of water. The bathroom set up really reminded me of an old unmodernised British terrace house that has the same bathroom set up as it has had for over half a century. The old fashioned bathroom was very much at odds with the rest of the room which was modern. It should also be noted that there is no 'typical' hotel restaurant and breakfast buffet. It is not hard to find food options in Macau, and room service is available... just be prepared that you won't have a typical morning hotel buffet. Finally, the queues at reception for check-in and out are ridiculous. The hotel has built a giant swanky reception, with two tiny desks, typically manned by only two people, and at most able to accommodate four. This is ridiculous. Halfway through the check-in queue, I wondered whether it would be easier just to go to a new hotel.
9,6 Excellent
Points positifs: Room are in good size. My family of four can easily fit in and feel spacious too.
Points négatifs: Location is a bit too far from the central attraction. If free shuttle bus can be provided to central city area. That will be excellent.
9,2 Excellent
Points positifs: Location and service , cosy room and given a high floor view when requested.
Points négatifs: Nothing
10,0 Excellent
Points positifs: comfy beds & nice swimming pool..
Points négatifs: took time to check in. only two receptionists.
Situation de l'établissement
Cotai ne manque pas de choses à découvrir et un pied-à-terre dans le centre est idéal: City of Dreams – The Countdown Hotel vous fait profiter d'un séjour à moins de 5 minutes en voiture de Cité des rêves. Cet hôtel 4 étoiles se trouve à 0,3 km de Casino The Venetian Macao Casino et à 2,3 km de Complexe sportif de Macao.
Chambres
Les 326 chambres climatisées de l'établissement vous invitent à la détente et comprennent une station d'accueil iPod et un minibar. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des films à la carte. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'établissement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Équipements et services
Défiez votre sort en rejoignant le casino ou profitez du divertissement garanti par les nombreuses infrastructures de loisirs offertes par l'établissement, notamment une discothèque et une piscine extérieure. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de concierge et une salle de jeux vidéo. Si vous voulez tenter le tout pour le tout, grimpez à bord de la navette gratuite qui conduit jusqu'au casino.
Restauration
Tout est prévu sur place pour régaler vos papilles! Ne manquez pas la cuisine généreuse de The Bar, un bar qui vous fera découvrir de délicieuses spécialités internationales pour le déjeuner et le dîner. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 heures sur 24 très pratique. Et pour les petits creux, vous trouverez également sur place un café. L'établissement vous invite à rejoindre son bar en bord de piscine pour une petite pause bien méritée. Un petit déjeuner buffet est servi tous les jours de08 h 00 à 10 h 30 moyennant un supplément.
Affaires, autres prestations
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Un service de navette vers le terminal des ferrys est offert gratuitement et un un parking avec voiturier se trouve dans l'enceinte de l'établissement.
Où dormir à Cotai (Macao) ?
Avec nos cartes d’hôtels, trouvez une chambre à Cotai : boutiques, restaurants, bars ou attractions touristiques, vous pouvez choisir votre priorité.
