Hôtels près de Camões Grotto - Macao

Points positifs: Tout

Points négatifs: Douche bouillante. Je ne vois pas comment y aller.

Points positifs: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.

Points négatifs: I had to rate less than 10 on some of the markers so I could still have a valid 10. I would place this hotel as best life could offer, and more than what I could afford.

Points positifs: location

Points négatifs: noise

Points positifs: Excellent customer service, upgrade, location, amenities, luxury rooms

Points positifs: Everything is walking distance.

Points négatifs: The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!

Points positifs: Location and price

Points négatifs: No

Points positifs: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)

Points positifs: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!

Points négatifs: No compliants.

Points positifs: The shampoo is so good. Love it.

Points négatifs: No FREE BUS TO THE AIRPORT. MAYBE THE MOST COMMON VISITORS ARE FROM HONKONG AND MAINLAND

Points positifs: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.

Points négatifs: Nothing.

Points positifs: Excellent service, free upgrade!

Points positifs: Very Close to Senado square and Lisboa hotel (5mins by walking), Free shuttle busstop

Points négatifs: Entrance under construction, No sofa in the lobby

Points positifs: the breakfast is nice.

Points négatifs: shuttle bus need ticket but not free use.

Points positifs: It is good location and all of staffs are very kind. I hope to see them next time.

Points négatifs: Nothing

Points positifs: Comfortable, Nice,Clean and Big Room

Points négatifs: Toilet no bidet

Points positifs: Ambience was good , room was ok but breakfast was average!!

Points négatifs: People at reception were unfriendly and lack proper English communication skill!!!!

Points positifs: Kitty Wu in the Restaurant helped us in getting Indian food. As we are from India, she made sure that we feel at home and got us Samosas on one of the days. The stay was excellent. Jenny from front office checked to make sure that we were comfortable. Overall a great place to stay

Points positifs: Bonne situation géographique

Points négatifs: Nous devions avoir une chambre non fumeur. Pendant de check in, nous demandons où on peut acheter des cigarettes. La personne nous demande alors si nous souhaitons changer pour une chambre fumeur. Nous lui répondons que non. Pourtant elle décide quand même de nous mettre dans une chambre fumeur qui sentait vraiment fort le tabac. Nous avons ensuite voulu faire un tour au spa, et il s'avère que c'est un bordel où, lorsqu'on arrive, on vous tend un menu comprenant un vaste choix de prostituées ! Enfin,le casino est glauque et le personnel pas vraiment aimable.

Points positifs: The beds were comfortable and the shuttle service was very convenient.

Points positifs: Foods nice. Lot of verity

Points négatifs: Transportation. Van too small. No baggage compartment. Airport transfer very bad.

Points positifs: localisation parfaite

Points négatifs: déco chambre moyenne pour le prix

Points positifs: The hotel's location was awesome, very central. Short walk to Our Lady of Penha, St Paul Ruins, Senado Square, Grand Lisboa grounds. A big mall is right next door where you can do some grocery or get a quick bite. Wait staff at breakfast was very accommodating (we were traveling with an infant). Food was great. It had a lot of variety. Hotel staff was very friendly.

Points négatifs: No lobby really.

Points positifs: Chambre spacieuse et petit déjeuner de qualité.

Points positifs: L'hôtel est bien situé

Points négatifs: De nombreux habitants du continent grossier

Points positifs: Both rooms were bigger than expected. We lived in 23/F, the views were great.

Points négatifs: My friends checked in first, they said the staff member was not so friendly. But the staff member was okay when I checked in.

Points positifs: Strategic and easy access.

Points négatifs: Breakfast dishes are the same with limited choices. Would be better if shuttle is available to places of attraction i.e. cotai

Points positifs: Staff were very helpful especially Smile in reception and Concierge Jim

Points négatifs: Booked months ahead but couldn't have a no smoking room with a double bed. Had to sleep in single beds or have smelly room

Points positifs: it was accesible and close to the macau landmarks. Also, cheap breakfast!!

Points négatifs: just not having available shower caps for the ladies

Points positifs: Staff was excellent, room was very comfortable

Points négatifs: All hotel amenities closed at 10pm. Nothing to do around the hotel and everything is closed in the evening. Prostitute tailgated me up the elevator and followed me to my room, constantly asking to get massage even after i said no many times. Kept grabbing my arm too. The hotel is right next to a tall apartment building and you can see everything in their home and they can see you toom. You have to keep blinds closed for privacy.

Points positifs: I had wrongly state check out time but at last they still execute my request at late noon without charge.

Points négatifs: No breakfast

Points positifs: Very nice place good restaurant With very tasty dishes too much ccomfortable price is very interesting good situation center of Maine casinos

Points positifs: le personnel est serviable et parle l'Anglais. Le buffet pour le petit déjeuner est bien. La chambre est bien équipée et le Wi-Fi marche bien

Points négatifs: Autour de l’hôtel, il n'y a pas grand chose, il faut marcher 15 à 20 minutes pour être dans le centre historique de macau

Points positifs: Location was good, hotel staff friendly and had a free shuttle to the ferry terminal. We got stuck for 3 days because of the protests. We needed 5 rooms and the hotel was very accommodating finding us rooms each day so we could continue to stay in their hotel even though they were very full

Points négatifs: Language barrier was an issue sometimes. Non smoking rooms clearly had had smokers on them

Points positifs: Nice location.

Points négatifs: Very old hotel. Not a 4 star standard.

Points positifs: Le lit confortable, chambres spacieuses, l'emplacement

Points positifs: Chambre confortable

Points négatifs: Compliqué de faire une Commande Room service : j’ai du appeler plusieurs fois et parler avec 3-4 personnes différentes jusqu’à tomber sur la bonne personne pour faire la Commande. J’ai demandé de ne pas appeler ma chambre pour ne pas être dérangé car mon enfant dormait , et on m’a appelé 3 fois , pour me dire que je devais payer en cash ( pas possible de l’additionner sur le compte de la chambre ). J’ai expliqué que je voulais manger d’abord puis j’appellerais pour qu’on vienne encaisser , mais on a pas attendu et on m’a rappelé encore.

Points positifs: Location

Points positifs: Stayed second time, excellent service and perfect location

Points positifs: Good location, spacious

Points négatifs: Deposit of 1000 Patacas, service is not suitable for 5-star hotel

Points positifs: Clean, comfortable and very well kept.

Points négatifs: Try to cheat customer by inflating prices and playing around with bogus listing ( which says inclusive of all taxes) but then they add taxes, despite showing several screenshots and proof. This is because booking.com and hotel together try to play this scam. However this matter is subject of dispute, Beware of booking.com as well as concerned hotel who use such practice to compete , to win an edge over others and finally ripoff customer with another 20 to 30 $.

Points positifs: The staff was excellent! The pool , sauna and wardrobes were clean and we were given towels and beach hats.

Points négatifs: The view from the room was a ruined building and an ugly street. The room is not large. Slippers are really simple.

Points positifs: Very clean and bright

Points positifs: La location l’accueil gentillesse et professsionalisme a y revenir!

Points négatifs: Petit déjeuner et surtout WiFi quasi inexistant

Points positifs: Good sized rooms and recently refurbished hotel. Bathrooms well sized and décor is excellent and clean.

Points négatifs: Extremely slow check in (took at least 40mins) and had to que for at least 15 mins for breakfast (never experienced this anywhere before). Apart from the lobby lounge (where service was great) the service level provided by the hotel was at best average and slow. Very frustrating as the hotel has a lot of potential to be great.

Points positifs: Chambre confortable et agréable bien équipée Petit déjeuner extra Le bar sympa et prix raisonnable

Points négatifs: Rien

Points positifs: Very clean room

Points négatifs: No view

Points positifs: Gracious older hotel

Points positifs: The furniture

Points négatifs: Not enough socket.

Points positifs: Rooms are huge and clean. Hotel looks newly refurbished.

Points négatifs: Receptionists are very poor, no smile with zero welcome from them. Other staffs are not helpful and seems to be a culture thingy whereby staffs don't really smile for their customers. Feedback on the first day about the faulty lock, and it remains the same after 4 days later. Bad service.

Points positifs: Rooms - spacious, Amenities - daily complimentary bottles of water, complimentary mobile phone with Wi-Fi. English speaking Filipino staff - bellhop, concierge, front desk and wait staff at breakfast room. If you need anything speak to them. Incidental expenses deposit- It is better to give the deposit in cash so you get it back immediately upon check out. Front desk informed us that it will take 4 to 8 weeks to process refund if you pay incidental expenses deposit with credit card.

Points négatifs: Limited options for Western breakfast. Communication skills of the Chinese staff. They hardly understand and/or speak English.

Points positifs: The staffs on entry doors and cleaning personal very good and friendly

Points négatifs: Very unsympathisch reception desk staff, working without any commence sense. No relationship to customers!

Points positifs: The service

Points positifs: The bedroom is clean and new, overall ambient in the room is cozy and comfortable. I can sleep and rest very well before start another day's trip. The mattress is good. Good choice if you looking for a clean and comfortable hotel.

Points négatifs: The interior design of the hotel is quite similar to most of the China 4 stars hotels, nothing impressive to mention. Need about 20 mins walk if you want to go to Senado square, but buses and taxi are just a few steps away from hotel.

Points positifs: Nothing

Points négatifs: Nothing

Points positifs: La chambre très grande et sa salle de bain magnifique L’emplacement est bien car pas trop près de la foule

Points négatifs: Rien