Avis des clients
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Général
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Couples
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Familles
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Affaires
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En solo
Avis
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9.0 "Emplacement exceptionnel."9.8 "98%
ont aimé la proximité des sites touristiques ." 10.0 "100%ont apprécié les restaurants et bars alentours ." 10.0 "Centre-ville facile d'accès disent 100%." -
8.6 "L'ambiance était bonne."9.6 "96%
ont apprécié l'atmosphère conviviale ." 8.4 "84%ont apprécié le hall d'entrée ." 9.9 "99% ont dit que c'était unhôtel élégant ." 9.5 "95% ont trouvé quel'hôtel était luxueux ." -
8.4 "Nourriture délicieuse."9.3 "93%
ont aimé les plats de volaille ." 8.4 "84%ont aimé la sélection de menus ." 8.6 "Desserts succulents selon 86%." 10.0 "100%ont apprécié les snacks qui étaient offerts." -
8.3 "Service remarquable."8.6 "86% ont trouvé le
personnel très aimable ." 7.5 "75% ont jugé leservice très professionnel . " 8.8 "Excellente gestion selon 88%." 10.0 "100% ont dit quele personnel de loisirs était très bien ." -
8.1 "Les installations sont bien."8.1 "81% ont trouvé que le
bâtiment était magnifique ." 8.4 "84%ont apprécié le hall d'entrée ." 9.7 "97% ont trouvé quel'architecture était belle ." 9.4 "94%ont aimé la terrasse ." 10.0 "Le centre d'affaires était excellent selon 100%." -
7.0 "Internet fonctionne."
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5.6 "Les chambres sont correctes."
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4.2 "Pas très confortable."2.9 "71% ont dit que les
chambres étaient petites ." 0.1 "99%ont critiqué la petite salle de bains ." 2.6 "74% ont pensé que c'étaittrop bruyant ." 1.7 "La climatisation a été critiquée par 83%."
Avis
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9.0 "Super ambiance."9.6 "96%
ont apprécié l'atmosphère conviviale ." 8.6 "86%ont apprécié le hall d'entrée ." 9.9 "99% ont dit que c'était unhôtel élégant ." 9.6 "96% ont trouvé quel'hôtel était luxueux ." -
9.0 "Emplacement exceptionnel."9.8 "98%
ont aimé la proximité des sites touristiques ." 10.0 "100%ont apprécié les restaurants et bars alentours ." -
8.0 "Service remarquable."8.5 "85% ont trouvé le
personnel très aimable ." 7.6 "76% ont jugé leservice très professionnel . " -
7.8 "Bon petit déjeuner."
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7.1 "Internet fonctionne."
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5.4 "Les chambres sont correctes."
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4.4 "Pas très confortable."3.2 "68% ont dit que les
chambres étaient petites ." 0.1 "99%ont critiqué la petite salle de bains ." 2.5 "75% ont pensé que c'étaittrop bruyant ."
Avis
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9.2 "Emplacement exceptionnel."
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8.6 "Service remarquable."8.9 "89% ont trouvé le
personnel très aimable ." -
8.5 "L'ambiance était bonne."8.4 "84%
ont apprécié le hall d'entrée ." 9.6 "96%ont apprécié l'atmosphère conviviale ." 9.9 "99% ont dit que c'était unhôtel élégant ." -
8.2 "Le petit déjeuner est bon."
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5.2 "Les chambres sont correctes."
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4.0 "Pas très confortable."2.9 "71% ont dit que les
chambres étaient petites ." 0.1 "99%ont critiqué la petite salle de bains ."
Avis
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8.4 "L'ambiance était bonne."
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8.1 "Service remarquable."
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8.0 "Les installations sont bien."8.1 "81% ont trouvé que le
bâtiment était magnifique ." -
7.4 "Bonne propreté."
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5.7 "Les chambres sont correctes."
Avis
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9.0 "Emplacement exceptionnel."
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8.4 "Service remarquable."8.6 "86% ont trouvé le
personnel très aimable ." -
8.2 "L'ambiance était bonne."
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7.8 "Bon petit déjeuner."
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7.2 "Bonne propreté."7.3 "73% ont dit que les
chambres étaient propres ." -
5.5 "Les chambres sont correctes."
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4.4 "Pas très confortable."
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
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10.0avis de
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
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10.0avis de
Always love the service and romantic atmosphere with piano playing in the lobby.
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7.4avis de
The staff at check in were wonderful. I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.
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2.0avis de
Nothing We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time
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5.1avis de
Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)
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10.0avis de
Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.
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8.2avis de
Great location. I remember going to the Peabody with my grandparents when I was a child and it's a classic. Loved motion sensor lights below the bedside tables to help direct me at night. Nice room, in general. I attempted to check in at 3:15. First, there was no record of my stay for that night . . . they had me booked for Sunday instead of Saturday. This may not be the hotel's fault. The staff was nice and they fixed it, but then I had to wait THREE hours to get in my room. I had somewhere to be, so this involved leaving my luggage on a cart in the hotel and hoping for the best. I was pretty miffed. I complained when I was in the lobby bar getting a drink, though, and the nice server (manager?) took care of my bar tab, so that was nice. Apparently it was an overbooked weekend. It was definitely chaotic.
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8.8avis de
We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.
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9.7avis de
Traditional rooms and bathrooms are very small for the price paid...
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6.0avis de
I did not like the ( service fee ) I was charged . I know that where ever we go, I will ask about this hidden fee & if they have this fee I will not tip any of the help due to the fact I'm already paying it with the xtra fee their employer charged me
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10.0avis de
The hotel was very clean and in an excellent location. My husband and I went to Beale Street and had a lot of fun. The people at the Peabody hotel in Memphis were extremely nice. We will definately come again. I enjoyed the hearing the history of the ducks and loved seeing them walk down the red carpet. I give y'all excellent ratings. Thanks for a wonderful stay! I had nothing bad to comment on the Peabody Hotel in Memphis.
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10.0avis de
Clean, great location and really enjoyed the personality of the staff and the property. One of a kind.
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10.0avis de
The atmosphere was hospitable and the location was close to all the places we wanted to go downtown. Walk to self-parking was kind of long, but it was covered.
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8.2avis de
Beautiful and historic. Great location. Lacking on the food side. A late night menu in the bar seems so simple but they don't have one. We travelled to Memphis for a concert and had to walk to a nearby bar for fried salty yuck at 11 o'clock because the Peabody said we could only get room service. Our room was a postage stamp, so I'm not sure how that would have worked out. Breakfast was disappointing. Cold eggs and grits with no flavor.
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7.3avis de
The area All the extra taxes and fees
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4.3avis de
We have stayed here many times, and actually were giving the hotel a "last shot" at reclaiming our patronage--because the previous stay was just awful. The staff's attitude is that we should be thanking them for giving us a room. Customer services has long left this property. Someone needs to build a competitive hotel nearby and put this old relic out of business. Or. . . better. . . . how about hiring management that reinstruct their "team" as to why they are in a service business.
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10.0avis de
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
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10.0avis de
Always love the service and romantic atmosphere with piano playing in the lobby.
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10.0avis de
Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.
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8.2avis de
Great location. I remember going to the Peabody with my grandparents when I was a child and it's a classic. Loved motion sensor lights below the bedside tables to help direct me at night. Nice room, in general. I attempted to check in at 3:15. First, there was no record of my stay for that night . . . they had me booked for Sunday instead of Saturday. This may not be the hotel's fault. The staff was nice and they fixed it, but then I had to wait THREE hours to get in my room. I had somewhere to be, so this involved leaving my luggage on a cart in the hotel and hoping for the best. I was pretty miffed. I complained when I was in the lobby bar getting a drink, though, and the nice server (manager?) took care of my bar tab, so that was nice. Apparently it was an overbooked weekend. It was definitely chaotic.
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8.8avis de
We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.
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9.7avis de
Traditional rooms and bathrooms are very small for the price paid...
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10.0avis de
The hotel was very clean and in an excellent location. My husband and I went to Beale Street and had a lot of fun. The people at the Peabody hotel in Memphis were extremely nice. We will definately come again. I enjoyed the hearing the history of the ducks and loved seeing them walk down the red carpet. I give y'all excellent ratings. Thanks for a wonderful stay! I had nothing bad to comment on the Peabody Hotel in Memphis.
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10.0avis de
Clean, great location and really enjoyed the personality of the staff and the property. One of a kind.
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10.0avis de
The atmosphere was hospitable and the location was close to all the places we wanted to go downtown. Walk to self-parking was kind of long, but it was covered.
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8.2avis de
Beautiful and historic. Great location. Lacking on the food side. A late night menu in the bar seems so simple but they don't have one. We travelled to Memphis for a concert and had to walk to a nearby bar for fried salty yuck at 11 o'clock because the Peabody said we could only get room service. Our room was a postage stamp, so I'm not sure how that would have worked out. Breakfast was disappointing. Cold eggs and grits with no flavor.
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7.4avis de
The staff at check in were wonderful. I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.
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7.3avis de
The area All the extra taxes and fees
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2.0avis de
Nothing We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time
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5.1avis de
Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)
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6.0avis de
I did not like the ( service fee ) I was charged . I know that where ever we go, I will ask about this hidden fee & if they have this fee I will not tip any of the help due to the fact I'm already paying it with the xtra fee their employer charged me
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4.3avis de
We have stayed here many times, and actually were giving the hotel a "last shot" at reclaiming our patronage--because the previous stay was just awful. The staff's attitude is that we should be thanking them for giving us a room. Customer services has long left this property. Someone needs to build a competitive hotel nearby and put this old relic out of business. Or. . . better. . . . how about hiring management that reinstruct their "team" as to why they are in a service business.
