Hôtels près de Merida Inglés Library - Mérida

Points positifs: Las atenciones del personal, toujours muy atentos ya gradables

Points positifs: Le personnel était sympa. Les restaurants du rez-de-chaussée étaient super.

Points négatifs: Ma chambre était très poussiéreuse dans les coins. Moquettes et baignoires vieilles et sales. J'ai dû appeler le ménage de la maison pour venir dans la chambre et le vide quand je suis arrivé. Pas comme un Hyatt typique.

Points positifs: La piscine, La suite rénovée 1717

Points négatifs: La lenteur du personnel

Points positifs: The breakfast buffet is really good

Points négatifs: The swimming pool was under repair and we were not advice about it when we booked the hotel.

Points positifs: The staff and facilities, its location as well.

Points négatifs: trop loin du centre

Points positifs: Good food

Points négatifs: Very dated

Points positifs: La chambre

Points négatifs: La salle de sport inexistante

Points négatifs: The staff was responsive and helpful when asked, but could have done more to help us navigate the city given mobility issues that one in our party had.

Points positifs: Le lieu, l’accueil tout était parfait. Parking gratuit sur place. Room service efficace , chambre très spacieuse.

Points positifs: Le standing Hyatt.

Points négatifs: La distance au centre-ville (mais proche du magnifique paséo Montejo). Mais surtout le claquement des portes des chambres qui vous réveillent en pleine nuit. Pourquoi faire claquer les portes ? Il y a un problème majeur d’insonorisation dans cet hôtel. Séjour gâché pour cette raison.

Points positifs: Clean and modern

Points négatifs: Ice available on each floor Better instructions when parking to get to reception and check in. We are seniors and we were up and down stairs carrying luggage both at check in and to car after check out.

Points positifs: It is really hard to say, but the staff were nice but still failed in the competence.

Points négatifs: Everything in a nutshell, the room we paid for on booking.com was still under renovation and we had to pay for an upgrade to the 17th floor with the awful American-breakfast. The eggs scrambled eggs were cold and not properly cooked and we had to ask that they be put in a microwave. The room we upgraded to had a tiny window.

Points positifs: Le calme, les chambre spacieuse et très propre.

Points négatifs: Certains équipements n’étaient pas accessible à cause de travaux

Points positifs: Emplacement, silence

Points négatifs: Salle de bains, climatisation, service de concierge, qualité

Points positifs: Location, service and food

Points négatifs: Room location 231 quite noisy coming from crowd at the bar in lobby and slightly bad smell of hotel in 2nd floor.

Points positifs: Location was good

Points négatifs: Lobby is not beautiful and it was full of big “art objects” occupying the space

Points positifs: Hôtel moderne répondant aux standards des grandes chaînes de ce type. Personnel très serviable et professionnel. Chambres confortables.

Points positifs: The property is great, very clean, great location, anazing rooms, amazing breakfast. All the staff members are very helpful, always there to help you!

Points négatifs: However, not all the staff members speak a good English. Some of them find it difficult to explain even simple things.

Points positifs: Comfortable bed.

Points négatifs: Overcharged £160 and when I questioned it I was told I was wrong three times despite showing 3 emails and my bank statement to prove I had already paid. Totally unacceptable customer service. The pool has no sun at any point of the day. Mini bar advertised with the room,non existent at all. Paid for a film to watch couldn’t watch it due to poor connection.

Points positifs: It is a luxury hotel with plenty of additional services and amenities at (close to) Mexican prices. The location of it is very convenient, right at the beginning of one main street with lots of cafes and eateries, leading into historic Merida.

Points négatifs: The swimming pool area was a bit of a disappointment. It is a very small deck with like 6 loungers crammed right between the hotel wings. No sun reaches there at any time and having two people on the deck already feels crowded so don't count on using it. Also, the WiFi signal was strong everywhere but the connection was inconsistent, constantly cutting out for short periods of time. Checking mail and messaging was fine, but not good at all for VoIP calls or god forbid, streaming.

Points positifs: Hotel confortable près des curiosités de la ville. Chambre spacieuse et confortable. Bon Petit déjeuner. Parking couvert gratuit. Un soir, nous avons voulu manger au restaurant de l'hotel mais il y avait des travaux et donc du bruit. Ils nous ont proposé de manger dans notre chambre avec le room service au prix du restaurant. Geste commercial bien apprécié.

Points négatifs: Le mini bar fermé à clef avec interdiction d'ouverture si on ne donnait pas une avance sur notre carte bancaire.

Points positifs: Location, easy check-in, check-out, breakfast buffet

Points négatifs: Bathroom design, surroundings outside window

Points positifs: I wanted anothe capsule of coffee and requested at first they said there is one in the room, I told them I used it as got only one coffee cup and we were two, trhy said they would send and did not, I think they are very money minded and cheap hotel

Points négatifs: No value for money, coffee was promised not bought and I hate to call again It was typical lousy Mexican hospitality

Points positifs: THE BREAKFAST WAS EXCELLENT. THE HOTEL IS WELL LOCATED. BUT THE BUILDING, ELEVATORS, POOL, ROOM SERVICES ARE OLD AND SLOW. THE POOL TOO SMALL AND THE LOBBY BAR TO SMALL ALSO. I WOULD RATHER STAY AT THE FIESTA AMERICANA ONE BLOCK AWAY NEXT TIME AND I AM AN IHG MEMBER.

Points négatifs: THE ROOM TOO LOUSY, IT WAS COMMUNICATED WITH THE OTHER ROOM.THE LIGHTING IS OLD. THERE IS NO SERVIBAR SERVICE. AND THE ROOM SERVICE IS TOO SLOW. THE POOL IS TOO SMALL AND A LOT OF CHILDREN FOR SUCH AN SMALL POOL. THE GYMNASIUM IS REALLY RIDICULOUS. ONLY 4 PIECES OF EQUIPMENT AND NO BODY BULIDING AND IT WAS ALWAYS CLOSED AND HOT.

Points positifs: Its central

Points négatifs: Under trained staff. Very rude night-shift receptionist. The kindest staff were the suiticase chargers. This guys were 5*. All the rest need a whole lot of training to be working in a hotel.

Points positifs: L’emplacement et la belle piscine

Points négatifs: Le bruit de ventilation extérieure, devant la fenêtre la nuit...

Points positifs: Absolutely great location to Centro.

Points négatifs: Some of the rooms are getting a little dated. We actually were into different rooms and we like the second one better.

Points positifs: The hotel is perfectly located right in the center of Mérida and close to many restaurants. Well decorated, spacious rooms. Nice to have a pool after a long day. Staff was welcoming and ready to help.

Points négatifs: The bathroom was almost inacceptable: old, dirty and smelling. The ceiling was musty and the shower head rusty. It was overall pretty gross. The pool needed to be cleaned a bit more than it was due to the many trees nearby. The staff did not speak a word of english, despite their best efforts. Finally, it was really weird how little trusting the hotel was: we had to give our credit card to open de fridge even if we did not take anything and just wanted to keep the water fresh; we had to sign a discharge to borrow pool towels and they had to verify the room before letting us check out. Overall, our stay was not terrible but we wouldn’t come back.

Points positifs: The staff as always is wonderful. The manager was amazing in helping us find the right room. The location is perfect to be close to everything too!

Points positifs: Central location, nice pool view from the balcony. Offsite $75 parking was close enough and nothing was stolen out of the car

Points négatifs: The cockroach in my shoe this morning was shocking and disgusting. With the low sound insulation I am sure all the folks eating breakfast in the courtyard heard me scream. That was just the icing on the cake. This hotel has a strict 3 pm Check in policy, which is fine, the building is old and not well maintained, there was only one 3 prong outlet in our room, mould around the bathtub cocking, the shower head in the bathtub is very low, for someone 4’ tall. Funky antique headboard is cool, except all the wires for the lighting in behind are exposed... they look very old. Tiles in the bath, main room and balcony are cracked and chipped need to wear shoes. Music heard till 11 ish which is not so bad but the dishes from the tables being set at 6am was not fun. Did i mention the cockroach!! For $2,300 I would have expected something better

Points positifs: We've stayed here many times over 20 years; always a good, reliable choice. Also, there is finally a restaurant in the hotel that has survived for years!

Points négatifs: Air conditioners should be updated; some are old and noisy.

Points positifs: Hôtel pittoresque et bien situé.

Points négatifs: Petit-déjeuner (non compris dans le prix de la chambre) très moyen.

Points positifs: The location was excellent, easy walking to many historic buildings. room was comfortable, very clean and roomy.

Points négatifs: I really can't think of anything to criticize.

Points positifs: Loved the location and the friendly staff.

Points positifs: Loved the design of the hotel. The location is great, Staff was friendly and efficient,

Points négatifs: We had a suite. The king bed was very hard and uncomfortable.

Points positifs: The location was perfect! Close to everything, and such unique architecture and charm. Very clean. Other reviews mentioned noise, we did not experience any of this, our stay was restful and quiet.

Points négatifs: We enjoyed our stay.

Points positifs: Propre et neuf. La nourriture était bonne et les prix excellents

Points négatifs: L'air conditionné était bruyant et ne marchait pas correctement

Points positifs: Chambres propres et en bon état. Disponibilité de la cafeteria toute la journée. L'emplacement dans la ville, tranquille mais pas trop loin du centre. La disponibilité d'un parking.

Points négatifs: Les serviettes de toilette semblaient avoir beaucoup trop vécues. Le cadre de la cafeteria n'est pas chaleureux.

Points négatifs: La nourriture, le petit déjeuner

Points positifs: Confortable

Points positifs: Location

Points négatifs: Extremely dirty and no service at all

Points positifs: L´hospitalité et la situation geographique étaient excellents pour touts notre affaires, Merci. C´´etait un tres agréable voyage.

Points positifs: Great location

Points négatifs: Small rooms

Points positifs: La gentillesse du personnel.

Points négatifs: Le déjeuner.

Points positifs: Nous avons passé 2 nuits à Mérida ce que nous avons aimé dans cet hôtel : le personnel charmant le patio au petit déjeuner la piscine un peu fraîche l’emplacement et le parking gratuit et securisé

Points négatifs: Nous n’avons pas aimé dans cet hôtel : la pression de la douche en filet et le bruit mais nous y étions pendant la période de carnaval

Points positifs: Great hotel for the money.

Points positifs: Belle vue sur la piscine avec des fenêtres miroir

Points positifs: Perfectly situated just a couple of minutes from the central park, nice restaurants and tons of sights. Solid breakfast, refreshing pool and friendly staff.

Points positifs: Bien situé. Parking sécurité. Laverie automatique.

Points négatifs: Le petit dejeuner et le restaurant sont vraiment bas de gamme.

Points positifs: Value for money. Location near the city center with free (though tight) parking. There was shampoo in the room, which is more than I expect for this price.

Points négatifs: Bed is really soft and not very wide. The overhead fan was a bit noisy (because of loose cover or something like this). No outside windows (the only window is between the room and the inner hallway)

Points positifs: J’ai aimé : l’emplacement, l’accueil, le parking pour la voiture, la propreté, la piscine, le patio

Points négatifs: Le petit déjeuner, produit de mauvaises qualités

Points négatifs: This place was one of the worst hotels I’ve ever stayed in. There was an empty lot next door and the construction started at 7 am and banging, chiselling concrete was going on until 2:30am! When we asked the desk , we were told “ they need to finish they work”

Points positifs: Le confort des chambres, la piscine, le petit déjeuner, la situation, le professionnalisme du personnel. Rapport qualité prix optimun.

Points négatifs: Tout était bien.

Points positifs: Great location , excellent amenities

Points négatifs: Wifi was weak in the room

Points positifs: The staff very friendly!

Points négatifs: They serve the same breakfast every day!