Eurostars Langford

Hi Rating 3,5 The room was OK and even though there was a misunderstanding with the booking it was handle effective and with 2 free drinks in the bar. The reason for 3,5 was the really bad Fitness room it was: - Very little room - And 2 out of 4 machines was out of order o A multi machine – with a note: Out of order o A step machine – without a note - The first time I used the last clean towel and there was not paper to clean the machines o I reported it to the reception - The second day I used the Fitness room, there were still no clean towel and still no paper to clean the machines o I reported it to the reception o And mentioned that the Step machine is out of order and a sign should be added - The third day I used the Fitness room, there were still no clean towel and still no paper to clean the machines o I reported it to the reception by the check out. - I recommend management to see the Fitness room and either fix it or close it

smelt of mould, bad service not worth the money

Bathroom space, location close to where I needed to be

A lot of homeless people around hotel Slow service Did not give enough towels and linens