Hotel Tourist

The location is the best advantage of this location because it’s close of the main station. 24hr reception it’s a good point too.

The bedrooms are small and very old, the elevator keeps being out of order (old), the receptionist try to put you on their recommendations (we did went to his restaurant on the corner and was our worst meal at Napoli). We couldn’t close the door at night because it seems that the door was forced before.

location and staff

very basic for the price we pay

The only good thing is Helena the front desk. She's is adorable

You need to request for the air conditioning. The phone number in your website is not in service. The room service is a mess they don't change the beds or clean the floors. To much noice from other floors and from outside.

Location was fair - but it was down an alley, so at night is was loud. Liked that we could leave the key at the desk (since it was a heavy brass keyring) and did not have to take the chance in loosing it.

The beds (2 twins - might have had 4 inches between the two) were hard and no room to move around. Shower in bathroom was small (approx. 2.5 x 2.5 ft), so difficult to take showers (interesting since a newly remodeled), the breakfast cafe was never open as stated - so always had to go away to get breakfast and coffee. All TV's were in Italian (but we were in Italy), challenge in making the a/c work, and the 1st floor was actually the 2nd floor with no elevator and narrow staircase, made challenging for carrying luggage upstairs (remember the I Love Lucy episode of them up/down stairs while in Italy).

The Location within walking distance of the train station is the only positive thing I can say about this hotel.

The room was very dirty. In particular the bathroom actually had mold. It is very clear no effort is put into this hotel at all to provide any value for the cost. I have stayed at lower cost hotels but that does not excuse such poor cleanliness.