Dream Downtown

Fine hotel, poor service, not worth the cost

Points positifs : Good location, restaurant, bar, and pool were all lovely. Well-kept hotel.

Points négatifs : Rooms are tiny, and the staff was very inattentive. I asked three times (including reaching out once before my stay) about booking an activity and each time the concierge or staff told me someone would get back to me. Each time, no one ever got back to me. Finally we ended up missing out on the activity we wanted to do because of the staff's lack of attention.

No pool use

Points positifs : Location was good.

Points négatifs : We got to the pool at 10am and put our names down to be told it was a 3 hour wait.

Points positifs : It was convenient to where I was working and thew staff was awesome.

Points négatifs : The room was dirty, uncomfortable, and just not worth the rate. I wouldn't stay there again.

Unless you're having a frat party - give this a mi

Points positifs : Great location, lobby decor is very cool and onpoint. The rooms, though small, were very well done and loved the huge shower.

Points négatifs : Service was just awful. First day shower curtain filthy, sink didn't drain. Second day, shower curtain fixed, sink still not working. Third day, room never made up Fourth day, asked for ice (there are no ice machines at all), never arrived. Constant - the hallways always smell like food, because the facility is so well insulated that any room service smells will linger forever, and yes it really does. Forget about sleeping. There's a DJ that spins until 4am. My room was on the 10th floor. You could hear it reverberating through the courtyard. There was not much to do about that. Only two elevators for the rooms - so you'll wait for a while to go up or down. Oddly too, you need to use your key in the elevators in *both* directions, and the key swipe hardly worked. The weekends were a joke. Bar/Bat Mitzvah's, parites, the rooftop bar.is a huge draw and all kinds of trendy beautiful people. But that meant that the elevators were packed with party goers, drinks spilled, lots of ruckus that the scene brings with it. Hey it 's fun once in a while but at Dream Hotel it never stopped. Will not stay there again. I hope you know what you're getting in to when booking there.