Hôtels près de Eldon Square Shopping Centre - Newcastle upon Tyne

Points positifs: Propre, on peut aller à pied dans le centre et la sécurité

Points négatifs: La chambre était vraiment trop petit

Points positifs: Room was clean and exactly what we needed for an overnight stay in Newcastle. Hotel decor is great and looks clean and tidy.

Points positifs: The location was awesome, the staff was helpful and proficiant with there knowledge. The price was awesome and generally my wife and I both enjoyed our stay

Points négatifs: There was some grime in the bath room that was around the general joints of connecting parts of shower and sink area. But this did not ruin our trip

Points négatifs: £92 for breakfast which I believed was included, both the hotel and get a room blamed each other and left the customer in the dark. We avoided breakfast in the hotel and the hotel still tried to charge for it Suite had a standard double bed rather than a king or queen Hotel Bar tries to move guests around in Bar once settled at a table claiming tables not marked as reserved were reserved Generally a bad experience

Points positifs: Parking of Car for the last night was paid for by Hotel.

Points négatifs: Car Parking Policy was not explained on Check-In even though the car Registration Number was completed on the Check-In Registration Form at the time. Breakfast staff (and most probably the supervisor) require to be trained: It took 3/4 of an hour and 3 reminders to get my breakfast of Kippers processed. The Staff commonly pass by tables with out clearing used / empty plates & bowles until the cooked breakfast plate is to be served or the tables are vacated. It is expected that the cooked breakfast plate be cleared once the contents has been eaten and pending the completion of drinking the balance of the tea / coffee pot!

Points positifs: The ambiance of the hotel, very peaceful and relaxing.

Points négatifs: A double booking had been put through on your website which caused some confusion at check in as they had allocated 2 rooms for us.

Points positifs: Its excellent location,good breakfast,helpful staff

Points négatifs: The decor was purple, grey and black - altogether too gloomy

Points positifs: I really liked the comfort of the rooms.

Points négatifs: To be honest I had no problem with the hotel as such.

Points positifs: large room, comfortable bed.

Points négatifs: parking at car park over the road, despite it being inexpensive. Public areas generally a liitle dark.

Points positifs: Good stay overall. We (there were 3 of us on business) arrived at around 1 Pm and were told check in was 2 Pm so waited, only then to be told it was 3 PM. I still got my room at 2 Pm but my collagues had to use the spa to freshen up as we had a business meeting at 2.30 PM. I asked for a wake up call at 7.30 am but did not get a call. That said, still a good hotel overall and staff were friendly.

Points positifs: Excellent facilities and service. Fantastic breakfast!

Points négatifs: None

Points positifs: L'accueil était excellent et le restaurant très accueillant. La chambre était standard et située dans un coin très calme.

Points positifs: Bar and Bistro staff very good service indeed. Nothing was too much trouble

Points négatifs: Dvd player in room wasn't working. Reported it 4 times and not got fixed. Had to checkout with dvd still stuck in machine so lost it. Hotel reception not very apologetic but gave me car park for free.

Points positifs: Being close to Quayside. The room was well stocked with all he amenties needed for a night's stay and although we did not eat in the hotel, room service and the menu looked appropriate.

Points négatifs: We were placed in a room designed for the disabled so the bathroom layout and design was not what we expected. The room also had an ajoining door. The people who were in the next room were still talking at 4am - not 'rowdy' but loud enough to disturb our sleep.

Points positifs: Staff were excellent

Points négatifs: Hotel rooms were too hot

Points positifs: Comfortable, quiet and calm.A lot of oldfashioned charm with helpful staff. Good service in restaurant.

Points positifs: its location and the high standard of the hotel.

Points négatifs: I would have liked to check in an hour earlier.

Points positifs: Location was just what I wanted

Points négatifs: Meeting friends and enjoying a very nice meal in Chinatown The Dragon House

Points positifs: It's proximity to the city, you couldn't get closer to the shopping and sights if you tried!

Points négatifs: The hotel was very basic, it had no atmosphere and looked shabby and in nead of a refit. A distinct lack of luxury swing as it has a 4 star rating!

Points positifs: We enjoyed the extra luxury of staying in a prime location in the city, we got upgraded to the bridal suite and no extra cost whic was fantastic and everyone was polite and very helpful, we would certainly come again and would be happy to recommend the hotel. we also loved the bathroom, the shower was great.

Points négatifs: we did not have breakfast as it was rather expensive and all the reviews said it wasnt worth it,

Points positifs: Réception ouverte 24h/24h, service en chambre.

Points négatifs: 1. Les fenêtres sont très sales, je n'ai pas pu filmer le point de vue que j'avais de la chambre. 2. Je savais que personne ne parlait français, mais aucun document n'est traduit, dommage.

Points positifs: son emplacement et son caractère

Points positifs: tres bien situe au centre ville

Points négatifs: j ai reserver une chambre double, normalement double veut dire deux pieces .ma chambre etait confortable mais avec une seule piece . Je pouvais trouver moins cher pour une chambre simple

Points positifs: friendly staff

Points positifs: Ease of access directly to city, facilities, bars, staff, the fact that it is an independent hotel & not a chain

Points positifs: Friendly staff and easy parking

Points positifs: Very helpful doorman who provided free map of Newcastle and information leaflet plus friendly advice

Points négatifs: Confusing 'levels' rather than floor numbers. Unusual for breakfast not to be included in room price.

Points positifs: Locallity to city centre , right size room and amenaties were on hand.Evening meal was good value

Points positifs: Hardly anything, the hotel was 'tired' and in need of major refurbishment on the website I was led to believe this was a 4* establishment, from my experience it was only 2*

Points négatifs: See above

Points positifs: It was handy to newcastle where we were visiting for the evening

Points positifs: The Imperial was easy to get with clear instructions on the booking confirmation. The staff were friendly. I stayed in a single room which was niceley decorated and the bed was huge!. The Imperial provided everything I needed for my overnight stay!

Points négatifs: the hotel was not good value for money and the breakfast was very poor

Points positifs: Merci de bien vouloir rédiger un commentaire d'au moins 15 mots

Points positifs: L'acceuil et le confort

Points négatifs: Non

Points positifs: Friendly staff

Points négatifs: the decor, could do with a revamp

Points positifs: Friendly staff.

Points positifs: L amabilitè du personnel

Points positifs: sa localisation

Points négatifs: la nourriture !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!beurk

Points positifs: Easy to find, nice sized room

Points négatifs: Very warm - no air-con

Points positifs: Great location for the town, room had everything we needed.Staff were great.

Points négatifs: The corridor fire doors banged constantly, they need damping . Shower drain a bit whiffy.

Points positifs: Friendly staff. Good food. Value for money.

Points négatifs: Breakfast was poor. Some cheese would do the trick!

Points positifs: Made to feel welcome and our needs as a family were responded to very efficiently and with genuine willingness

Points négatifs: Our room was too hot on night one although when I asked for a fan we were given a different and cooler room

Points positifs: The staff were friendly and helpful. The location was excellent, right on the quayside and close to town. The room was spacious and had a lovely view. I would stay here again.

Points négatifs: The shower was quite poor which was a shame. An updated bathroom would really transform the place. Although I’d placed the ‘do not disturb’ card on the door the cleaning staff came in the room which almost made for an awkward encounter!

Points positifs: The location.

Points négatifs: Room looked shabby and very dated with thread bear seats, an uncomfortable bed,grubby bathroom with a tap that leaked water all over the sink area.We were woken repeatedly through the night by people shouting and banging on doors.This is not what you expect from such an expensive hotel,extremely poor value for money!

Points positifs: The location of the hotel was excellent and the room was adequate and the reception staff were helpful.

Points négatifs: This was our third stay at the hotel and it appears to be letting its standards slip, there were not enough bar and waiting staff and the tables were all full of uncollected plates etc,we had to wait an age to get served if the barmaid was off her mobile long enough, the breakfast was similar not enough staff, expensive, and generally cold and pour quality/

Points négatifs: nothing

Points positifs: Location for city centre

Points négatifs: the whole building was cold, the air con was noisey, the bathroom was shabby and cold. the breakfast was poor and the unhrlpful

Points positifs: The design of the room the full length window overlooking the river. The ease of getting to The Sage and the shopping centre. Staff were extremely attentive. We would definitely stay again.

Points négatifs: Nothing there isn't anything I can find fault with

Points positifs: Grandeur de la chambre

Points négatifs: La clim ne fonctionne pas. Baie vitrée, lorque le soleil tape il fait trés chaud, la fenetre ne souvre pas. Lit minuscule, boite de nuit juste en bas, bruit jusqu'a 3 heures du mat. heureusement que la fenetre ne s'ouvre pas finalement mais malgré ça un bruit insupportable. Repas dans la chambre dégueulasse, évitez la salade César 3 feuilles et 1 litre de sauce. Pour ce qui est du centre ville, lhotel se trouve en bas de Newcastle le centre est trés haut a pied.

Points négatifs: L' Hotel aurait besoin d'un 'revamping' mais est très confortable et silencieux

Points positifs: personnel tres sympatique,en particulier Colin le concierge. Tres bonne situation au bord de la riviere tyne avec un acces privilegie au fameux marche sur le Quayside du dimanche matin. Un superbe week end en amoureux

Points négatifs: La deco de la chambre meriterai une legere renovation

Points positifs: Calme; bien situé

Points négatifs: Hotel défraïchi (moquettes, rideaux, mobilier); accès non filtré des personnes qui rentrent et sortent, donc sécurité pas garantie; vmc permanente bruyante

Points positifs: La situation et le calme

Points positifs: le calme, la situation

Points négatifs: suppression récente d'un accés libre pour les clients des chambres connaisseurs à un petit dejeuner libre pour les départs matinaux.

Points positifs: Le calme et le confort des chambres

Points négatifs: Il existait un service de petit déjeuner rapide inclus dans le prix des ch de luxe qui a été supprimé!