Hôtels près de Phu Dong Water Park - Nha Trang

Points négatifs: L'hôtel propose un hébergement de première classe. Le personnel est super poli. Je recommande vivement cet hôtel.

Points positifs: Good location

Points négatifs: Dirty and bad cleaning, told the staff twice to clean the hallway but they just ignore, otherwise a good hotel.

Points positifs: The staff is very kind, responsive, warm welcoming and they are very professional. They attend all your needs, everything you wish for! The pool is lovely, located at the sixth floor, water temperature is perfect! My Loan from the kids club is kind and attentive, helped my kids. Vi from reception is kind , helping, smiles all the time and tend all our requests with a lot of gentle and good will.

Points positifs: The location was good. We stayed on level 37th, overseeing good view. The room was clean . Internet connection was good.

Points négatifs: The kitchen in 2 bedroom suite did not equip with any necessary utensils. Not even plates, fork and spoons. Knife and cutting board. Housekeeping sometimes missing clearing the rubbish bags.

Points positifs: Staff were amazing and went out of their way to help. Vi was especially helpful. She provided me with a local contact for laundry and helped me to book an extra night in the same room. Great location, walking distance from the main tourist areas. We had had a two bedroom apartment with amazing sea views. Very spacious and comfortable beds. Perfect for a family with 2 children.

Points négatifs: The only feed back I have is that the curtains had gaps around the edges so the sun crept in very early but didn’t effect our stay at all.

Points positifs: The staff were very polite and went beyond expectations to meet our needs. I would recommend the hotel to any one who wants to have a good time visiting Nha Trang. The beach is within walking distance from the hotel and other attractions can be easily reached by taxi.

Points négatifs: I could not find anything negative to say about the hotel and its staff.

Points positifs: The 2 bedroom apartment was very spacious, well fitted out and comfortable. The hotel is very clean. Hotel staff were very nice and attentive overall (even my slippers were changed every time they looked a bit dirty). Staff even showed us another set of elevators when the main ones were busy and noisy. Location was excellent.

Points négatifs: We stayed in the 2 bedroom apartment for 15 nights and there is only a very small bar fridge. There is a big balcony with nice views, but no tables or chairs out there. The 3 TVs can only bluetooth music from your phone not movies (not real smart TVs). The cleaners never cleaned our coffee table. There are two hotel lobbies and reception desks, but only one can check you in and check you out (they should both do it). Some elevators did not go to every floor despite swiping the room card (fault with 2 elevators). At breakfast there are queues for everything as there is only one station for everything. Including items that did not require cooked to order. Coffee, juices, cereal, fruit always ran out. The breakfast restaurant is very big to cater for the thousands of guests staying there, so there should be two sections of drinks and food (not cooked to order). I avoided breakfast about 8 out of the 15 nights staying there as it would have been a frustrating start to the day. It is extremely noisy inside the hotel, everywhere due a certain demographic of clientele, whom are also very rude and obnoxious to the staff, other guests and to their own travelling companions. There was also a regular stench of durian penetrating the hotel.

Points positifs: Good Location.

Points négatifs: Breakfast manly catered for Chinese. For 5 star hotel staff had poor English. Not value for money for Vietnam. Room had kitchenette, but just empty cupboards...all just for show.

Points positifs: Spacious room. Facilities are good.

Points négatifs: 1/ Check out time at 12:00 noon but my key was deactivated at around 20’-30’ before. I went out for awhile and when I came back, I could not access the room. 2/ When I return the key at the reception, they told me pls wait about 5’ for their last check the room. After wait up to 15’ and no respond, I came back and asked, they seems forgot to tell us. Not Professional!

Points positifs: This hotel is fabulous in many ways. Attention to detail in the room, super helpful and friendly staff, amazing location, superb buffet breakfast. Strictly speaking in terms of hospitality this sets the standard for me for a 5-star hotel

Points négatifs: Sadly my experience was not perfect. Firstly they charged me 2 months before I was due to stay at the hotel - even though Booking.com clearly states that I would only be charged when I stayed there. I lost the debit card that was charged, so when I checked in they charged me again and said that they would refund the original payment. There has been a lot of back and forths and I have not received the payment. I do not understand why such a simple procedure could take such a long time. It is a not a cheap hotel so I hope to receive my refund soon.

Points positifs: It’s located fairly central in Nha Trang and short walk to the excellent beach. Every staff on the facility was excellent and went beyond the call of duty to make us feel very comfortable. They proactively noticed my daughter was going to celebrate her birthday whilst there and they made it a special occasion. The resident specialist cook even came back from his off day to prepare something special. Truly wonderful.

Points négatifs: Nothing!

Points positifs: I have forgotten my AirPods in the room the last day, when I made a call to the hotel, they had helped me find it ASAP and gave to one of my friend who was still there. Thanks for the Sheraton Nha Trang. It worth the full stars comment! Excellent experience at the hotel!

Points positifs: Location, location!

Points négatifs: Nothing, it’s a great location!

Points positifs: Le design d'origine de l'hôtel est très bien et son emplacement parfait. Un problème de climatisation nous a valu d'être surclassés, malheureusement un peu tardivement, voire les commentaires négatifs.

Points négatifs: Il a fallu 3 jours pour régler un problème de climatisation défectueuse. Les techniciens étaient très réactifs manifestement pas assez efficaces. 3 nuits sans climatisation sous peine de prendre froid à la mise en route est assez insupportable pour un établissement de ce standing. Faute de solutionner le problème dès la première intervention, nous aurions du être déplacés dans une autre chambre immédiatement. Cela nous été proposé après 2 jours de problème mais dans une chambre fumeurs et à un étage moins élevé...

Points positifs: Centrally located, on beachfront .staff are very helpful & courteous. Rooms are comfortable, very clean. Housekeeping does a marvelous job. Breakfast has a wide range of western, local dishes.

Points négatifs: Nothing particular.

Points positifs: Salle de bain vue sur mer. Magnifique:)

Points positifs: Apprecia

Points négatifs: Nope fhat’s perfect

Points positifs: Le personnel aux petits soins, la chambre très spacieuse avec une vue imprenable sur la mer, les petits-déjeuners gargantuesques, la superbe piscine, le spa de qualité exceptionnelle.

Points négatifs: Parfait

Points positifs: The reception staff and the concierge were very very very helpful. The property is very clean. It has a strategic location. Many coffee shops, a shopping mall that every thing you want you can find in it, the sea promenade are just minutes away from the hotel. The hotel rooms are facing the sea side which is a very beautiful scene to see day and night.

Points négatifs: It seems that the rooms are not well insulated from noise. Avoid taking a connected room. The Air Condition System in the rooms needs to be improved. The setting is always On. You can not put it in an Auto mode; at least this was the case in my room. Other than these issues, i highly recommend staying in Nha Trang Sheraton Hotel.

Points positifs: Staff were outstanding efficient and so very caring even before I fell by the pool area. They could not do enough for me even the next day! What an outstanding group of managers and staff! Well done!

Points négatifs: Rooms need upgrading Did not like all the extra charges for breakfast etc Slippery by the pool and had an accident and hit my head

Points positifs: Everything ! Location was perfect !

Points négatifs: Nothing !

Points positifs: the location was perfect, and the beach was near. all staffs were very professional. room was very clean. it was just "Perfect".

Points négatifs: the swimming pool wasn't deep enough. it was only 4ft(120cm) deep.

Points positifs: Le personnel de l'hôtel est super. évitez la pizza et profitez du petit-déjeuner excellent.

Points négatifs: Bar et piscine sont fermés

Points négatifs: La chambre sentait comme des toilettes urinoir public ...

Points positifs: Great in every aspect

Points positifs: The staff were very kind and professional, the hotel was very clean, the rooftop pool was great.

Points positifs: Location is great. Staff are very friendly. Pool is amazing! Rooms are clean, comfortable & well priced. Food at restaurant is good.

Points négatifs: Breakfast was a little underwhelming

Points positifs: Enfin un petit déjeuner qui satisfait les européens. Pour une fois les jus de fruit ne sont pas chimiques ni trop sucrés, personnel serviable, très jolie piscine sur le toit

Points négatifs: L’établissement se trouve dans une cuvette et si forte pluie, c’est l’inondation assurée...

Points positifs: Well located, lovely pool and bed so comfy

Points positifs: Staff were professional and courteous. I also liked that the general manager knew who was checking out and when. I also liked the upgrade.

Points négatifs: Breakfast was not great, coffee was appalling, we visited another establishment on one of the days because of this.

Points positifs: Mr Nam, one of the hotel staff met us as we arrived. He was incredible. Allowed us to check in early, have our breakfast then instead of the next day (we arrived at 7am), let us use the pool and shower facilities the next day after our snorkel tour even though we had checked out and stored our luggage for us! The breakfast was very impressive and the infinity pool is awesome!

Points négatifs: Nothing. Everything was perfect.

Points positifs: Most impressing was the young and extraordinary friendly team of the hotel! The breakfast was really good and our room was spacious and totally clean.

Points négatifs: Nothing

Points positifs: Son emplacement, son personnel et la qualité des chambres.

Points négatifs: Le petit-déjeuner devrait être plus fourni. La piscine est petite et peu profonde.

Points positifs: Absolutely everything else. Location, staff, rooms, rooftop bar & pool. ( great seaview) for 3 blocks back. Well worth the money.

Points négatifs: Breakfast. Needs to be more multi cultural

Points positifs: Great location

Points positifs: Rooms were clean and spacious. We were upgraded.

Points négatifs: Breakfast was ordinary.

Points positifs: Top value hotel! Ideal for families. Staff especially Fiona/Phoung were super helpful and friendly. Rooms were very clean and comfortable. Pool is nice and room service food is good. Location is handy for the beach.

Points négatifs: Check out process was not well organised. Ordering room service or getting laundry done was a bit of a challenge as many staff didn't speak English.

Points positifs: Friendly reception and restaurant staff, Externally accommodating. Delicious dinner highly recommend.

Points négatifs: Pool was beautiful but floor on pool area was not clean. Pool restroom was not clean. Breakfast was fair.

Points positifs: Hotel très confortable, personnel très accueillant, bien placé à 2 min de la plage

Points positifs: Everything was perfect!

Points positifs: Fiona, the receptionist on shift was beyond helpful. On our arrival we were given a room which had a strong cigarette smell and when we mention this to her she showed us a few other options.

Points négatifs: We booked this hotel after reading some good reviews on here but I must say that we were very disappointed. The rooms are outdated and in need of an refresh. The breakfast buffe was all about quantity and not quality and overall not what you expect having read so many positive reviews here.

Points positifs: Thanks for perfect service, the staff worked very professional

Points négatifs: The windows near the swimming pool need to be cleaned, as the guests of the hotel want to have a great view

Points positifs: Staffs very nice and supported. Good location. Clean room. I will book Dendro for next stay in Nha trang. Food menu, Alacarte, quite good.

Points négatifs: Breakfast needs to improve about taste, quality and choices.

Points positifs: We had beautiful days in Dendro Gold Hotel. Staff was really nice, especially thanks for the best receptionist, Viona. :) Perfect location, good equipment, and delicious breakfasts. Not to mention the nice surprise for our honeymoon,

Points positifs: The staff best in Vietnam. Ms.Fiona the best in the hotel.Thank you šlo much for you help.

Points positifs: La piscine qui est vraiment rafraîchissante. La vue mer, même si encombrée, est sympa tout de même. Le petit-déjeuner : à voir selon les goûts, mais suffisamment de choix pour accommoder tout le monde. La proximité de la plage (environ 5/7 min à pied).

Points négatifs: La propreté des toilettes communes : il nous est constamment arrivé de faire face à des étrons : quelle horreur :S (clientèle chinoise oblige ?!). Pourtant les femmes de ménage sont juste à côté des toilettes la majeure partie de la journée. Nous avons évité de justesse de dormir dans le loby suite à un black out ! Il est très difficile de communiquer avec le personnel dont l'anglais est extrêmement rudimentaire. La propreté des serviettes pour la piscine est également à revoir, tout comme celle des chaises longues de la piscine. La climatisation n'est pas très puissante. Un hôtel en construction juste à côté, ça fait du bruit forcément !

Points positifs: - Location The stays in “Dendro Golden Hotel” was an amazing experience. The location is very close to the beach (around 350m). With 50 000vnd u could hire a chair with thicky matress for sunbath for a whole day. (“Lousine coffee”, 300m from hotel). - Experience The receptionist “Phuong” welcomed us with a big and enjoyable smile. The first room we get was nice but the air-condition was a little bit wierd so “Phuong” upgraded us from “the city view deluxe” to “seaview deluxe” for free! - Restaurant The restaurant is on floor 2, the food was more than amazing, and there is 2 guys with the name “Truong” and “Kien” who is very nicely and helpful. U will always get helps even before u have time to ask for help. These 2 guys always pay attention and get ready for helping as fast as you need. I am very pleased and will return to Dendro everytime i visit The Nha Trang City.

Points positifs: The staff where great and Fiona on the desk was very helpful, Thanks Fiona

Points négatifs: The property could of been cleaner the wall in the bathroom wasn’t cleaned for a while ( a long time) also the mirror in the bathroom, the glass around the balcony was very dirty. I checked that I had all my stuff before I left and I check under the beds and nobody has cleaned there in a long long time