Hôtels près de Tram Huong Tower - Nha Trang

Points positifs: Very impressed overall

Points positifs: I love everything from this hotel

Points négatifs: Nothing

Points positifs: L’emplacement, la proximité de la plage et la propreté exceptionnelle de la place. Personnel très accueillant et à l’écoute! C’est un superbe séjour.

Points positifs: The receptionists are nice and helpful. The hotel is just a short walk to the beach, and the city square. Full of service around the hotel.

Points négatifs: The facility is so so. Swimming pool is freezing cold.

Points positifs: Good location.

Points négatifs: Too many Russian and Chinese.

Points positifs: The staff were extremely friendly and helpful, especially Ryan and Anna. The location is ideal directly across the road from the beach and our room was great. We loved sitting on our verandah of a morning or evening and taking in the view.The breakfast buffet is great value and there is so much choice. We stayed here 5 years ago and wouldn’t stay anywhere else in Nha Trang.

Points négatifs: The pool doesn’t get a lot of sun on it but you don’t need to use it because you are directly opposite the beach

Points positifs: Lits très confortables. Vue magnifique

Points négatifs: L'espace dédié sur la plage n'est pas assez grand et n'est pas assez proche de l'eau. Dommage que le rangement des transats commence dès 17h alors que c'est le meilleur moment pour se baigner.

Points positifs: Location excellent with private beach although limited seats however we did not have problem to get the seats and umbrella. Room is beautiful with beach view and the scene was fantastic in the evening

Points négatifs: Close by the hotel there is some construction going on so sorta noisy but ok when balcony door closed

Points positifs: The best sleep I have had In a long time, And the room was cleaned perfectly . Thank you . I will return . Anthony

Points négatifs: Would be good if you could also have a list in the room for recommended seafood And baroque. Restarts outside the hotel. Thanks Anthony

Points positifs: La vue sur l’ocean, la decoration de la chambre.

Points négatifs: La piscine est trop petite!

Points positifs: Central location Very close to the beach, good view from the balcony Food was good Breakfast was awesome

Points négatifs: Very noisy on the balcony (rooms are quiet though) Pool water was very cold This was our second stay, there were less beach chairs, and they were further away from the water than before.

Points négatifs: L'hôtel propose un hébergement de première classe. Le personnel est super poli. Je recommande vivement cet hôtel.

Points positifs: Good location

Points négatifs: Dirty and bad cleaning, told the staff twice to clean the hallway but they just ignore, otherwise a good hotel.

Points positifs: The staff is very kind, responsive, warm welcoming and they are very professional. They attend all your needs, everything you wish for! The pool is lovely, located at the sixth floor, water temperature is perfect! My Loan from the kids club is kind and attentive, helped my kids. Vi from reception is kind , helping, smiles all the time and tend all our requests with a lot of gentle and good will.

Points positifs: The location was good. We stayed on level 37th, overseeing good view. The room was clean . Internet connection was good.

Points négatifs: The kitchen in 2 bedroom suite did not equip with any necessary utensils. Not even plates, fork and spoons. Knife and cutting board. Housekeeping sometimes missing clearing the rubbish bags.

Points positifs: Staff were amazing and went out of their way to help. Vi was especially helpful. She provided me with a local contact for laundry and helped me to book an extra night in the same room. Great location, walking distance from the main tourist areas. We had had a two bedroom apartment with amazing sea views. Very spacious and comfortable beds. Perfect for a family with 2 children.

Points négatifs: The only feed back I have is that the curtains had gaps around the edges so the sun crept in very early but didn’t effect our stay at all.

Points positifs: The 2 bedroom apartment was very spacious, well fitted out and comfortable. The hotel is very clean. Hotel staff were very nice and attentive overall (even my slippers were changed every time they looked a bit dirty). Staff even showed us another set of elevators when the main ones were busy and noisy. Location was excellent.

Points négatifs: We stayed in the 2 bedroom apartment for 15 nights and there is only a very small bar fridge. There is a big balcony with nice views, but no tables or chairs out there. The 3 TVs can only bluetooth music from your phone not movies (not real smart TVs). The cleaners never cleaned our coffee table. There are two hotel lobbies and reception desks, but only one can check you in and check you out (they should both do it). Some elevators did not go to every floor despite swiping the room card (fault with 2 elevators). At breakfast there are queues for everything as there is only one station for everything. Including items that did not require cooked to order. Coffee, juices, cereal, fruit always ran out. The breakfast restaurant is very big to cater for the thousands of guests staying there, so there should be two sections of drinks and food (not cooked to order). I avoided breakfast about 8 out of the 15 nights staying there as it would have been a frustrating start to the day. It is extremely noisy inside the hotel, everywhere due a certain demographic of clientele, whom are also very rude and obnoxious to the staff, other guests and to their own travelling companions. There was also a regular stench of durian penetrating the hotel.

Points positifs: Spacious room. Facilities are good.

Points négatifs: 1/ Check out time at 12:00 noon but my key was deactivated at around 20’-30’ before. I went out for awhile and when I came back, I could not access the room. 2/ When I return the key at the reception, they told me pls wait about 5’ for their last check the room. After wait up to 15’ and no respond, I came back and asked, they seems forgot to tell us. Not Professional!

Points positifs: Lots of choice at breakfast

Points négatifs: Coffee was really poor weak and tasteless

Points positifs: Le design d'origine de l'hôtel est très bien et son emplacement parfait. Un problème de climatisation nous a valu d'être surclassés, malheureusement un peu tardivement, voire les commentaires négatifs.

Points négatifs: Il a fallu 3 jours pour régler un problème de climatisation défectueuse. Les techniciens étaient très réactifs manifestement pas assez efficaces. 3 nuits sans climatisation sous peine de prendre froid à la mise en route est assez insupportable pour un établissement de ce standing. Faute de solutionner le problème dès la première intervention, nous aurions du être déplacés dans une autre chambre immédiatement. Cela nous été proposé après 2 jours de problème mais dans une chambre fumeurs et à un étage moins élevé...

Points positifs: Breakfast very different. However deserts were very bland in taste

Points positifs: Salle de bain vue sur mer. Magnifique:)

Points positifs: Personnel adorable qui nous a upgradé au 22 ème étage avec des chambres communiquantes. Lits super moelleux, grandes chambres, vue magnifique, petit déjeuner copieux, merveilleux massages au spa

Points négatifs: La déco du bar sur le toit très décevante avec ses chaises et tables en plastic

Points positifs: We LOVED your hotel. Everything was perfect. From the central location, to the elegant modern rooms, the professional warm service, the outstanding breakfast buffet and that pool! Everything was top notch, we couldn't have been more pleased. Your hotel made our trip to Nha Trang. It was our oasis. Worth every penny. We will recommend your hotel over and over again!

Points positifs: Le personnel aux petits soins, la chambre très spacieuse avec une vue imprenable sur la mer, les petits-déjeuners gargantuesques, la superbe piscine, le spa de qualité exceptionnelle.

Points négatifs: Parfait

Points positifs: Very close to the Beach, hotel had free sun beds and towels available for guests. Room was very comfortable and clean. Staff were helpful.

Points négatifs: Can't really fault the hotel or our stay, just one small issue, No chairs on the balcony. The reason we booked a hotel with a balcony was to sit outside and have a drink, however it didn't ruin the stay.

Points positifs: Our room was spacious and clean and had 2 toilets! We absolutely loved the location, right in front of the beach and the staff were always friendly and helpful.

Points négatifs: The club lounge in my opinion wasn’t worth it. We had to make our own drinks and sometimes the ingredients were not even there. I’d rather go to the rooftop bar and take advantage of the happy hour.

Points positifs: Nice room, dining, pool, beach. Friendly staffs who deal with our requests. Clean room Excellent spa service

Points négatifs: No

Points positifs: Comfortable and clean room. Infinity pool is great. Location is good within the town center and walkable distance to many food options, from local to upscale choices. Also enjoyed the Gym and game room.

Points négatifs: Many noisy Chinese tourists

Points positifs: Central location, outdoor swimming pool and gym.

Points négatifs: The building is a bit old and you can smell it!

Points positifs: L’hôtel est idéalement placé, centre ville et plage.

Points négatifs: La piscine est en permanence à l’ombre, l’eau est froide, c’est la seule critique.

Points positifs: La chambre signature est incroyable par la vue sur la ville et la mer. Elle est très bien équipée. L’accès à l’exécutive lounge ajoute un vrai plus, super apéro et petit déjeuner serein. L’emplacement est idéal, en retrait de la route principale qui borde le remblai, extrêmement bruyante. La plage privée est juste à 3 mns de l’hôtel. Je recommande vivement cet hôtel.

Points négatifs: Le service au spa est un peu limite, dommage car la personne qui s’est occupée de moi est très douée. Malheureusement, pas le sens de l’intimité nécessaire à un moment de détente. La lumière vive est restée allumée tout au long du massage, elle faisait des aller-retours incessants entre la cabine et le couloir pour aller chercher ses pierres chaudes. Tout ça en laissant la porte grande ouverte, accès au courant d’air sur mon corps dénudé.

Points positifs: Perfect property, excellent breakfast, great rooms as well as staff at front desk . Sadly we missed Elvis this time

Points négatifs: Missing a sauna or steam bath

Points positifs: I like the location.

Points négatifs: I had to go out side to look for transportation to go to Dalat and there was no tour office to help to arrange any tour activity .and they took my passport as insurance if I took anything from the mini fridge

Points positifs: Tout est bien

Points positifs: Location. Staff tried to help. View from hotel.

Points négatifs: 1. Check in guy was noy service friendly. I told hin that he can extra charges to me and I am OK to pay. He kept showing me amount to pay. :( 2. They show loy of english channels on list. Most of them not available. My kids were hugely disappointed as cartoon channel listed was not working. They wasted lot of time as if they tries to solve it. 3. Forbuffet dinner. I asked at 8 about opening times. They said it will be open till 9:30. We went there at 9 and it was already closed. No explanation given. 4. Bathroom water was not draining properly. By this time i was tired of complaining. We had to get out pf hotel at 9:30. God knows how much time they will take to fix it.... At checkout there were only apologies and then smile.. They wanted us to wait as they send somebody to check room and see if everythibg is there. Thia is too bad for 4 star property.

Points positifs: L’hôtel Est irréprochable

Points négatifs: Néant

Points négatifs: Lit très dur

Points positifs: Excellent. Chambre incroyable. Je recommande

Points positifs: Clean. Good service. Price /quality. Polite n friendly staff. Particularly F&B staff

Points positifs: The bedroom & bathroom was clean and the bed was comfortable

Points négatifs: The roof top bar as been closed for over a month for so called renovation and I think it should be removed from the description of that part of the hotel Upon checking out the staff had told me that before the closure they were going to reopen it but they had received complaints from customers staying strictly below the roof top lounge area

Points positifs: Hôtel à 3 minutes à pieds de la plage. Chambres modernes et spacieuses. Literie confortable

Points négatifs: Énorme hôtel donc bcp de monde, le buffet du petit déjeuner est copieux mais se vide rapidement. La salle est très bruyante. Au mois de mars la piscine n.est jamais ensoleillée. Des transats sur la plage sont réservés aux clients de l’hôtel sauf qu’il y en a très peu donc il faut avoir de la chance! Le rideau de la salle de bain était moisi à certains endroits. Et le personnel n’a pas été à la hauteur, nous avons attendu notre taxi pour l’aéroport plus de 30 minutes nous avons bien cru rater notre avion ...

Points positifs: The staff especially Toph he was brilliant and spoke perfect English! He made every effort to ensure we made the most out of our stay although he said he was leaving for another job which is a shame for the hotel he is a credit to them

Points négatifs: The gym is ridiculously hot. The air con needs to be left on (doors and windows shut) to keep it cool

Points négatifs: Asking specifically for a room with a bath tub the hotel offered us the Honeymoon Suite with a cool looking Jacuzzi as an upgrade deal. After dinner, already looking forward to our hot tub, we soon realized that it would not be up for the job, since neither water temperature nor flow were high enough (in the end it took 3 hours to fill it up with then lukewarm water). The soon requested help, was no help at all, since technically nothing could be solved. Very unhappy with the unusable hot tub, we complained again at the reception, only to find out now, that this in fact is a KNOWN and often complained issue with their hot tubs! Obviously we were quite upset with this deception. Last but not least, this bath was the main reason we chose this hotel. Also, the offer to downgrade our room to one with a regular size bath tub was no option since they couldn't heat up the water! With no management present at night, we would only let go for the moment since we got promised that we could talk to them the next day to get a proper excuse and compensation. A little later we even tried a proactive attempt in a workaround with water boilers. However, we soon got blocked by an unwilling and rude night shift. During check out the next day we expected a quick resolve. Instead, we had to ask persistently for an hour for the manager, while explaining our situation over and over again. Even more, the assistant (who claimed to be the manager, first!) seemed to be instructed to put the blame on us. It was ridiculous: we should have complained right away; we could have changed the room; we took an upgrade deal, so why even complain? With the manager finally present (didn't introduce himself!), we slowly got somewhere. He blamed it on miscommunication and was only willing to refund us half our room rate - we expected a full refund, of course! While walking out of the hotel, one of the staff came asking us, NOT to leave a review... -> without words!

Points positifs: The staff was very nice and pleasant, they helped with everything especially Nin Toph with whom we had an opportunity for a discussion and he gave us a good tips of places to visit.

Points positifs: Friendly staff, good location of the property. Balcony at the rooms in the 7th floor is great. Thx.

Points positifs: Really friendly staff, the location of the property is good. Highly recommended. Thx for everything

Points positifs: Absolutely loved our stay at An Vista! Staff were incredibly helpful, particularly Steva and Maria who helped us book airport transfers and an island tour. Breakfast buffet was amazing. Highly recommend staying at An Vista!

Points positifs: Bonne literie, personnel très serviable

Points négatifs: Le petit déjeuner pourrait être amélioré.

Points positifs: Worse stay ever!! From a honeymoon it became a nightmare

Points négatifs: Everything. They dont know what is customer services and treated us like dogs.