Four Points by Sheraton Norwood

Great location, clean rooms but could use some upd

Points positifs : The staff were really friendly. The restaurant on site provided a nice atmosphere for either a business dinner or a romantic evening out. The lobby had been remodeled. The rooms were clean. The location was great for any event at Gillette stadium.

Points négatifs : The rooms need updating. I walked in and my first thought was I should have just stayed at the holiday inn and saved my money.

Points positifs : The room service needed to be better

Points négatifs : Room service

Points positifs : modern, updated, large, clean and comfortable room

Points négatifs : We had a corner suite, which would normally be great, except the room next to us had an adjoining door and occupants who were up till after 2:30 am having loud discussions. We called the front desk twice, and security came up to address it twice, and it got better for a bit but never really died down. Nobody at the desk offered to move our room or offer any solution to us despite my telling them at 12:30 and again at 1:15am that we had a 2.5 hour drive ahead of us first thing the next morning. The front desk gal the following morning gave me 500 extra reward points, which is lovely, but I paid $200 for a room that while comfortable barely afforded us any sleep.