Hôtels près de Osaka-furitsu Taiiku Kaikan - Osaka

Points positifs: J'ai aimé le service offert par les membres du personnel, surtout le concierge. Je leur donnerais 7 étoiles si je pouvais.

Points positifs: Location... Staff.... View... Loved them all

Points positifs: The view and the location are basically the only interesting aspects of this hotel. I would therefore not recommend a 5-star hotel which doesn’t come with the basics of that level: an outstanding service.

Points négatifs: Breakfast is average, including on the Club floor. You serve yourself your own coffee in a basic machine where it really is bad, they serve industrial juices, the choice is modest and when I asked for a refill of milk for my son’s cereals it never arrived. The facilities in the room are not of the best level either, there is no pool or spa in the hotel, which is quite surprising for a hotel of this level and most of the staff doesn’t speak English. But the worst came on the last day. I check-out in the morning and my flight being at 11.45pm, I left my luggage at the hotel with the intention of getting it back in the evening and taking a little while to arrange one or two things before I left (include a couple of purchases in my luggage and quickly go to the restroom to change to airplane clothing). When I sat at the « Lounge plus » corner in the lobby, I was interested to have a drink after a day in Osakas’’s streets while my 10-year-old son and we would alternate to go to the restroom to freshen up and change. Although we were ordering drinks, a very rude lady at the « Lounge plus » asked us to leave because it wasn’t a waiting room. But we were customers of the hotel, were ordering drinks and weren’t bothering anyone as we were using the restroom to get ready. We were chased a couple of times by the hotel staff within the lobby, can you believe it ? Our presence was probably messing up the uptight atmosphere, I don’t know. When I asked whether we could wait on the Club floor (since we were initially Club floor customers), we were told that we would beed to pay 4500 yen for that ! I simply wanted to make things easier by moving « out of their way ». What do customers do when they have a late flight and get their luggage back ? They grab their luggage and run away ? This is what I asked the front desk manager who, aside from feeling embarrassed, seemed to be highly looking forward to us leaving. I travel extensively and have never felt out of place as I did here !!

Points positifs: Tout, le service, les infra structures, les repas, mais surtout la vue à vous couper le souffle depuis la chambre...

Points négatifs: rien

Points positifs: Impeccable. Rien à redire. Et en bonus l’entrée à l’observatoire Sky est offerte ce qui permet d’aller admirer la vue à 360 degrés.

Points négatifs: Arriver à 13h et devoir attendre 15h pour le Check-in quand on vient de se faire 12h d’avion … on a dû lourdement insister pour avoir une des 2 chambres réservées.

Points positifs: Views of Osaka at night

Points négatifs: We had hoped staying at this hotel would be a real treat to mark the 18th and 21st birthdays of our children and the end of our trip to Japan. We booked into the ‘Summer Buffet’ restaurant but arrived to find there were no fish or vegetarian options (2 of us are pescatarian). Staff were unhelpful and unapologetic and offered no suggestions for alternatives. We ended up eating in the shopping centre below the hotel. We returned hoping to get a drink. My youngest (turning 18 in 2 days) was not allowed in the bar and the lounge was closed (at 10pm). We were told there was nowhere in the hotel we could get a drink. Again no apology. We found the hotel soulless and staff, although plentiful, repeated ‘hello and thank you’ In parrot fashion but gave little individual customer service or care. A huge disappointment and bill. This booking was an expensive mistake.

Points positifs: My free upgrade to a corner room :)

Points positifs: The view. The view is just incredible. We were on the 51st floor and it was breathtaking,

Points négatifs: Nothing springs to mind. It was a lovely hotel.

Points positifs: Location and service

Points négatifs: Price

Points positifs: Convenient location, excellent service, spacious room, providing toothbrush. & slipper for kids, excellent services on tourist information and trip bookings

Points négatifs: High price, can not count into Marriott points

Points positifs: - professional & polite Staff - breathtaking views - large rooms

Points négatifs: None

Points positifs: Great location Good view Friendly staff Clean room

Points négatifs: The Tennoji station is a bit chaotic and can be confused for foreigners - it is not related with the hotel but it is the only thing we found as less positive.

Points positifs: Hôtel agréable, très bien situé, personnel sympathique. Bon rapport qualité/prix. Je reviendrai.

Points négatifs: Arrangement de douche/baignoire pas typique pour des voyageurs occidentaux. Cependant c'est complètement acceptable

Points positifs: C'était mon deuxième séjour au Cross hôtel et j'y retournerai certainement à l'avenir, très bien situé, chambres et installations propres. Le restaurant et bar avaient un personnel exceptionnel. Oreillers géniaux, j'en ai acheté pour chez moi.

Points positifs: The hotel is very well situated and you can easily visit the city center. The hotel has got a panoramic elevator! The room is confortable and the staff is very kind.

Points positifs: Cross hotel was in a great location, the staff were super friendly and helpful with helping us to navigate our way around Osaka. I would not hesitate in staying again and recommending to family and friends.

Points négatifs: The pilow is not comfortable.

Points positifs: L’emplacement et le petit-déjeuner

Points négatifs: Un peu cher

Points positifs: Location of the hotel

Points négatifs: The hotel room (double bed) which I stayed was small, old and dirty. But the hotel was not able to offer another room on the same floor for me (my family members were living on the same floor)

Points positifs: Emplacement idéal à quelques mètres de toute l’ambiance. Hôtel moderne sans concession. Personnel remarquable. A recommander.

Points négatifs: Rien

Points positifs: L’emplacement de l’hôtel, situé au pied du quartier Dotonbori - idéal pour les restaurants & shopping La chambre spacieuse et surtout la salle de bain douche et baignoire. Vue sympa

Points positifs: Good location and very near to Dotombori shopping district.

Points négatifs: Small room but I find the toilet too big compared to the bedroom.

Points positifs: Chambre spacieuse. La vue. La propreté. La gentillesse du personnel.

Points négatifs: Le parking était trop cher.

Points positifs: The location is great!!!

Points négatifs: Nothing

Points positifs: Emplacement Vue de la chambre

Points négatifs: Chambre vieillissante Qualité médiocre du petit déjeuner

Points positifs: It was a great location to shops, restaurants and river cruises.

Points négatifs: The TV had no international movies you could pay to watch. All Chanel’s were in Japanese.

Points positifs: The hot spring and the no shoes policy inside the whole hotel made it a very special experience. The free night ramen also gathered the guest together and made customer feel warm. All the above arrangements helps the guest rooms very clean. The room is very spacious. The bathroom, the toilet and the sink are separated so 3 people can be using the amenities together.

Points négatifs: Better states clearly by what age a teenager is counted as an adult. Luckily triple room is available when we check in.

Points positifs: East to access, good location

Points négatifs: Staff to be more informative

Points positifs: Location.

Points négatifs: Overpriced.

Points positifs: Staffs are nice and helpful

Points négatifs: hot spring area is small

Points positifs: The staff were very helpful and kind. The atmosphere in the hotel is lovely. The location is very convenient.

Points négatifs: There was some noise in the evening but nothing particularly bad and it’s worth it based on the great location

Points positifs: Typique et moderne à la fois. Bains dans les sources chaudes. Lits confortables. Salle de bains très bien. Petit dej très très varié. Accès facile à 2 lignes de métro. Pratique pour rester dans Osaka ou aller à Kyoto. Quartier très animé.

Points négatifs: Un petit peu cher peut être.

Points positifs: Perfect location

Points négatifs: Sound proofing and sunlight shielding in the room

Points négatifs: the smell in the lifts at any given time of the day - poor ventilation - could do with installing an air freshner inside the lift.

Points positifs: Good location, serene and my children love the free ramen every night!

Points négatifs: Breakfast menu is repeated daily. There should be some variety!

Points positifs: Très bien situé près de la gare de Namba (si on souhaite par exemple aller à Nara ensuite). Petit déjeuner très varié même si un peu limité en « continental breakfast ».. Onsen agréable et propre.

Points positifs: Location was really great! Loved the tatami matting in the whole hotel, gave it an authentic feel. Free ramen and green tea at night was fun.

Points négatifs: The Onsen bath was a bit disappointing - too small, no "outdoor" pool as stated, and with a rather unfriendly woman watching over the bathers. We had expected more and were looking forward to the Onsen in particular. The room was on the small side with a tiny bathroom.

Points positifs: The location is excellent! This is the best part.

Points négatifs: The sound proofing is not very good. And there’s a big window over our heads without any curtain, so that we were woke up early in the morning.... which is pretty annoying

Points positifs: Everything. Location. Scenery. Rooms. Staff. Etc.

Points positifs: The Hotel is very clean. I like the hotel’s proximity to Dotonbori Street and Namba Shopping Center. Breakfast is Awesome. Highly recommended for family trip to Osaka

Points négatifs: NA

Points positifs: Agree to solve problem together, many thanks .

Points positifs: The hotel has an exceptionnal placement (just 2 minutes from Dotonbori). We had a room with a very good view (angle room). The staff is friendly and welcoming. Very big room, but not very practical (no closets).

Points négatifs: Canalisation smell in bath. We also found some hair on the bathtube and the sink (not ours).

Points positifs: La position de l'hôtel pour visiter et sortir dans Osaka

Points négatifs: Le rapport qualité prix n'est pas bon Propreté des lieux communs médiocre Beau hall d'entrée mais chambre sans originalité

Points positifs: Location

Points négatifs: Communication skills of staff, too crowded (guests and tourists), limited space for spa/pool, blocked view

Points positifs: La situation et le osen sur le toit !!!

Points négatifs: Chambre petite et sans vue !

Points positifs: Good location. Nice to have the option of the onsen.

Points négatifs: Pillows hard. Room smelt stale and a little dated!!

Points positifs: Hôtel propre, personnel aimable, équipements neufs, onsen agréable les fins de journée

Points négatifs: Petit déjeuner avec beaucoup de monde + taille des chambres

Points positifs: good location: it is very near the shopping and eating places. good facility: the room is good. The breakfast is good with many selections. I also like the sky spa. good room: the room is big enough. good service: the staff are very nice and helpful.

Points négatifs: It is not so close to subway stations. It is located in between 2 stations (take 15-20 mins on foot), so it is not so great if you travel with big luggage. It is a big hotel, so it can be very crowded sometimes.

Points positifs: Great breakfast ....little pricy...location is great and friendly services. But i think room cleaning service could be little better.

Points négatifs: daily room cleaning could be little better. seems it didnt clean everything each day. only did a partial cleaning.

Points positifs: Staffs are very good and helpful!