Points négatifs : We needed to shorten our rental from 7 days to 4 because of Coronavirus. We called 2 days before returning; the man told my husband they had no record of our rental!!! He tried again the next day and was told he couldn't change it; we should deal with it at the return. At the return, they told us we will have to call customer service, they cannot make changes like that. Of course customer service is telling us we should have dealt with it at the return!!! Is this the only company not working with customers during this unforeseen national crisis??!
Points positifs : Location was in an area that was not safe. The actual rental company was in a run down empty building dual purpose of moving trucks and materials. One person working and she was incredibly rude and snarky when I asked her questions about rental. I reserved a full size sedan and was offered a mini van.
Points négatifs : Take them off your search results.
Points positifs : Office was easy to find and clean, staff was professional.
Points négatifs : Car had high miles for a rental, had plenty of scratches, front plastic air dam scraped the ground on turns and bumps. Car was not washed or cleaned inside.
Points positifs : easy and economical
Points positifs : I liked the price of renting.
Points négatifs : Gas tank wasn't full. When I dropped car off the employees were inattentive and awkward. When I picked the car up, the gentleman assisting me said, "I think it's that car, but just walk around until you find it." It wasn't that car...and I proceeded to walk around for 10 mins. Dirty car.
Points négatifs : Shuttle never came 20 minutes before they closed. Never got the Payless car. Rented from Avis instead.
Points positifs : ARRIVED LATE IN THE EVENING AND, AS NO ECONOMY CARS WERE AVAILABLE, UPGRADED ME TO SUV. NICE. EXCELLENT, FRIENDLY CUSTOMER SERVICE AT NATIONAL CAR RENTAL AT RSW TOO.
Points négatifs : all good
Points positifs : The people were very good from drivers to desk people.
Points positifs : Very good service and helpful!!
Hours of shuttle not convenient
Points positifs : Efficient, courteous service
Points négatifs : Difficult to change reservation to add an additional day. Also the shuttle to the airport did not start running until 7am and we had a 6am flight. Not good.
Points positifs : The prices! and great customer service!
Points négatifs : Nothing
Points négatifs : Return location was very difficult to find. Lack of signs regarding drop-off location. Car was dirty when picked up. Staff at drop-off location didn't care about the lack of signs.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Payless à Fort Myers.
Payless possède 2 succursales à Fort Myers. Consultez notre carte des succursales Payless pour trouver celle qui vous convient le mieux.
Non (selon nos données)