Points positifs : I requested an SUV, they gave me whatever they had on the lot. But overall they were very nice and didn't try to scam me.
Points négatifs : They should have the car you reserved or don't offer it.
Points positifs : Very good
Points positifs : Nothing
Points négatifs : They tried to charge 3 times normal ‘Mexican insurance’ over quoted rates. Did not rent from them-thief’s!
Points négatifs : The least hassle and best price of rentals we’ve had in Cabo . ( rent 1-2 times per year for 25 years)
Points négatifs : Long waits to get vehicle. We waited about an hour to get our vehicle and there were only 3 people in front of us. They attempted to charge us for a scratch on the vehicle but we took photos of all the original scratches.
Points positifs : Yes
Points négatifs : Price!
Points positifs : People were friendly and fast both coming and going. Car was great.
Points négatifs : Insurance was expensive
Points négatifs : The cost of insurance was extra and it double the stated cost
Points positifs : The staff is very dishonest. I already got insurance online but they said that i needed more. My $77 rental became $342, and then charged my credit card $359. Thieves and leeches! Company should be named Paymore not payless!! Beware!!!
Points négatifs : Honesty of staff and company policy! Upfront costs should be included and no surprise charges!
Points positifs : Staff was nice, however they had no record of our booking, and we had to rent for a higher cost than what our originally booked amount was.
Points négatifs : Careful even if you have a confirmation #, we had ours and they still didn't have any record of our rental, even after I showed the agent my confirmation # and screen shot of the booking.
Points positifs : Car was excellent as was service.
Points négatifs : I chose Payless because of price. Supposedly $175 for a weekly rental. That they agreed was the confirmed price. When I declined the insurance as I always do, since I have insurance on my credit card, I was told they would only allow this if I could produce a letter proving I had insurance from the credit card company. Or I could bring it later to one of their offices. Since I didn't have access to a printer this was not possible. Payless then charged an additional $18/day or $125 for the week for "insurance". This essentially doubled the cost. I have rented from Fiesta in downtown San Jose before at a much cheaper price. We only chose Payless since we arrived with heavy suitcases and wanted a rental car from the Los Cable airport. We won't be renting from Payless again.
6x increase of price on arrival
Points positifs : Car was ok
Points négatifs : Charged $40/day for "mandatory insurance" which was not mentioned before hand.
Compacte (Nissan Versa ou similaire) est la catégorie de voiture la plus réservée chez Payless à San Jose Cabo.
Payless possède 2 succursales à San Jose Cabo. Consultez notre carte des succursales Payless pour trouver celle qui vous convient le mieux.