Avis des clients
Note globale
8,2
Excellent
Basé sur 42 avis
Propreté
8,1
Confort
8,3
Prise en charge/retour
8,0
Rapport qualité/prix
8,2
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Commentaires récents
Avis des clients
16
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7,2
Points positifs : The rental Fee
Points négatifs : No shuttle came to pick us up. I had to ask my brother to drive to office.
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2,0
couldn't provide a car
Points positifs : Nothing
Points négatifs : I felt angry! It couldn't provide a car to us, when we arrived Guam ,I made a call to Payless and try to request pick up service, but I'd told that there is no car for this reservation I was shocked ,finally I rent the car in another company at airport, and I paid more usd71 for it.... also lost time ...
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6,8
Good clean car, but not was originally ordered.
Points positifs : Quick service, no wait, clean car and courteous staff
Points négatifs : Car was not what I asked for. They didn't have any other car available, other than their most expensive. The car was three times more expensive then the one originally picked. The GPS was non-functional due to it having no local maps loaded, and the Sirus Satellite radio didn't have a current subscription. I was really just paying extra for a car I didn't pick in the first place. I was unable to trade out later in the week due to there not being other cars available.
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10,0
Excellent value, price, services, especially for l
Points positifs : Great accommodations, price and service.
Points négatifs : n/a
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10,0
Always the best service
Points positifs : Payless never disappoints me! The agents are always so attentive and efficient. They picked me up from the airport, and the vehicle was ready as soon as I signed the paperwork.
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7,6
Points positifs : The vehicle was comfortable to drive.
Points négatifs : Cockroaches in the vehicle.
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10,0
My Go-To Car Rental Service
Points positifs : Payless cars are always clean and equipped with bluetooth/handsfree (so easy to connect to my device). The staff are friendly and efficient; there is hardly ever a wait. As soon as the paperwork is done, they have the vehicle ready to go! They also have a shuttle to/from the airport, which is very nearby. It's affordable so I recommend Payless to everyone.
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4,0
Points négatifs : The car was extremely old and dirty. The worst I have ever rented.
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8,0
Local Number Not Provided in Reservation Email
Points positifs : People were friendly and fast (once I hunted them down).
Points négatifs : No signage in airport or courtesy phone. Had to call national number to obtain local number to call for shuttle.
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10,0
Very friendly staff, very nice car
Points positifs : The staff greeted and assisted me promptly. They were very accommodating. The vehicle was new and clean and had handsfree features. I recommend this rental service for tourists, friends/family, and fellow travelers.
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2,0
Unreliable bookings
Points négatifs : Plane was delayed 3 hours and on arrival they said they gave away car after 2 hours due to heavy rental demand. I was called on arrival and was told of this and when I went back on line, I was able to make a same day rental at same Payless car rental, but when I called again they said they don't have cars no matter what their reservation system was allowing. Go with more reliable car company unless you wanted to be stranded and disappointed.
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4,4
I like the it all the staff the car it was a g
Points positifs : The staff they pick up at the airport early , gave me good service in side the office and didn't try to take of advantages of the customer . Ricky
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