Hôtels à Pékin

Points positifs: Very clean new rooms and a very friendly and helpful chambermaid on the 5th. floor (many thanks for the daily fruits!). The location is very near to a local subway, some opportunities for breakfast and the Niujie - street (google it! Hotpot!). And last but not least: The nice staff got us an upgrade to a larger room :-)

Points négatifs: Since some upper rooms of the hotel are still under reconstruction (Oct. 2019), it might occur that you can hear noises (drills, etc.) after nine o'clock. When you intend to leave in the morning, this will not bother you at all (It did not bother me, by the way).

Points positifs: good location, very friendly staff and clean rooms. strongly recommended.

Points positifs: Clean sizeable room staff friendly and accommodating. Location about 2.5 mile from Tiananmen Square but easily accessible by bus and subway.

Points négatifs: Swimming pool associated to hotel was shabby, however not owned by hotel

Points positifs: Very clean and good staff. Wish more staff spoke English

Points négatifs: The room keys seemed to not work after one day at a time. Every day would go to the room to find out that the key didn’t work, and have to go back down to the front desk and get it reprogrammed. A little frustrating

Points négatifs: Rien en plus... et faible niveau d’anglais du personnel pour ce type d’hôtel. Sinon ok

Points positifs: J'ai aime la chambre grande et spacieux

Points négatifs: il avait pas assez de personnel qui parlez anglais et le service de restaurant ferme trop tôt wifi catastrophique ne marche pas bien. la piscine était ferme

Points positifs: It's rather close to the subway station and the train station (by subway). It's also close to niujie street which has a lot of local food. The facility is new and the room is spacious.

Points négatifs: Due to the regulations in Beijing, you have to scan your face to enter the elevator, which is quite a hassle for your guests.

Points positifs: Buffet breakfast was varied (Asian/Western options & lots of fruit too!) and quite good. Service was excellent throughout our 4 day stay. The room was large (for 3 of us) and had a lovely view of Beijing. The pool & spa were wonderful as well.

Points négatifs: Couldn’t really ask for more?

Points positifs: Le personnel extrêmement qualifié aux petits soins . Accueil personnalisé . Restaurant Chinois extraordinaire

Points négatifs: Peut être un peu loin du centre mais proche de nombreux restaurants et malls

Points positifs: This is an exceptional hotel, plain and simple!

Points positifs: The swimming pool and Jacuzzi. Jensen, the staff at the spa, was courteous and attended to eveey detail. A plate of chocolate was provided every night at turn-down service. On the 5th and 6th night of my stay, to my pleasant surprise, it was replaced by make-it-youraelf cocktail. Mr. Henry Li, the Assistant Concierge Manager, deserves a special thank you. He greeted me at every encounter. I left my coat in the room after checking out. He arranged a taxi to deliver it to the airport, in the nick of time.

Points positifs: Solid hotel in a good location

Points positifs: The whole staff went out of their way to spoil us. The Peking Duck in the inhouse restaurant is excellent. The pool and jacuzzi is well decorated and inviting. We highly recommend the hotel.

Points négatifs: The blocking of all western internet and social media providers left me quite cut off from home

Points positifs: We loved the hotel. The swimming pool area is very nice, but the jacuzzi facilities are much nicer at the Four Seasons of Seoul The dinner at the Italian restaurant was not good and very expensive. The pasta tasted weird , but the meat dish was outstanding. The bar is very nice and the decor makes it a place with nice ambience

Points négatifs: The Italian Dinner

Points positifs: Staff at the hotel went out of their way to assist us. The concierge was exceptional, he gave great recommendations for tours and even helped arrange transportation for our stay in Xian.

Points négatifs: N/A

Points positifs: Design was amazing. Rooms are clean.

Points négatifs: Smoke in lobby. Not like four seasons anywhere else. Spa not so clean. Stinky. Over priced spa amenities. Over priced tours.

Points positifs: Lors de ma deuxième nuit j'ai apprécié le bain que la femme de chambre est venue me préparer sans que je le demande. Cela a été une surprise extrêmement agréable

Points négatifs: RAS

Points positifs: Located very close to the embassy area. Ideal if you have some business to do at the embassies.

Points négatifs: The availability of suitable outlets, especially for international travelers. Couldn’t charge my Apple laptop at the writing desk.

Points positifs: Le service et la gentillesse du personnel comme herry et andy

Points positifs: Tout en dehors de l'hôtel.

Points négatifs: Pas grand-chose.

Points positifs: L'emplacement est extraordinaire, le hall est très agréable, le lit est très confortable, le personnel est bien.

Points négatifs: Le prix pour le petit-déjeuner, le thé et les boissons est fou et complètement déraisonnable comparé au standards chinois.

Points positifs: Excellent restaurant français. Menu très créatif et de très bon goût.. In plus.

Points négatifs: Le premier jour le service du petit déjeuner fut très très lent... 20mn pour un café et un jus d'orange. Cela c'est mieux passé les jours suivants.

Points positifs: Le petit déjeuner était tellement nul que malgré qu'il soit inclus dans notre forfait nous avons préféré déjeuner à l'extérieur dès le deuxième jour.

Points négatifs: Mauvaise qualité de la nourriture. Personnel peu compétent et ne parlant pas Anglais.

Points positifs: Smooth operation

Points négatifs: Check out ... too long waiting

Points positifs: Le roof top bar. L'aménagement, la praticité de la chambre. La tranquillité et le calme malgré le monde. Hotel de luxe non ostentatoire Restaurant Jing excellent, avec très bon accueil.

Points négatifs: A priori rien, c'est top

Points positifs: Personnel très serviable, organisation des excursions rapides et efficaces. Chambre moderne et spacieuse.

Points positifs: La localisation, le confort de la chambre

Points négatifs: Équipements parfois trop sophistiqués (multiples tablettes). De plus, il faudrait indiquer aux nouveaux arrivants que l’eau n’est pas potable.

Points positifs: Service was impeccable. Room was incredibly comfortable. The bed was a dream. My boyfriend who normally struggles to sleep in an unfamiliar bed slept like a baby. 10/10 would recommend.

Points négatifs: Nothing. Everything was wonderful!

Points positifs: This is the best hotel I have ever stayed at. Everything was exceptional. The room: It was like in a futuristic movie with all the touchscreens and modern tech. The service: I had a feeling that they knew all my wishes before I even expressed them. The food: The breakfast was truly exceptional. All the personnel speaks perfect English. My daughter celebrated her birthday there. And the hotel did everything to make the day special for her. They prepared an amazing chocolate cake. They put balloons into the room and turned on her favorite song. They put a giant teddy bear on her bed. Special thanks to Viola: she is simply the best! Incredible experience. For now on, whenever I have a chance, I will always be staying at Peninsula hotels.

Points négatifs: Nothing. Everything was great.

Points positifs: our stay was above our expectations. in fact one of the best 5 star hotel i have ever stayed. very high class service! only the restaurant could be improved but its a small detail. spa treatments also very proffessionell. we will stay there again and i highly recommend to stay there if you really wanna feel same as your at home. We spend christmas, new year and birthday there, it became a great experiance at Peninsula Hotel. special thanks to miss Serena from the guest relations

Points positifs: A really nice suite, we were upgraded in a Beijing suite with a private home theatre. The beijing suite are huge, it was awesome. The staff were all nice and friendly.

Points négatifs: The western food for the room service could have been better, but the Chinese food was fine.

Points positifs: I was given an upgrade. The suite was spacious, extremely well equiped. It is without a doubt the finest hotel I have ever stayed in.

Points positifs: Fantastic service as well as accommodation. Very good restaurant with French cuisine. Hospitable concierge service.

Points négatifs: Nothing.

Points positifs: Nous adorons le service de majordome personnalisé. Le petit déjeuner était bon dans le Manor Club Lounge.

Points négatifs: Il n'y a rien.

Points positifs: Le meilleur hôtel de PÉKIN de loin vraiment, un service irréprochable, le personnel est au petit soin avec vous, un accès au SPA et à la piscine qui est magnifique, le manoir Club de l’hôtel est tout simplement parfait. Je ne regrette pas d’y être passer. Thank you ROSEWOOD BEIJING

Points positifs: it’s new, and the location is quite convenient.

Points négatifs: The service was not as good as I thought.

Points positifs: The room is very spacious, clean and comfortable. Air condition control is very good. The hotel is quite new and the bed mattress is firm and good. The location is acceptable cause walking distance to subway and a big shopping mall. But in winter this walking become a challenge.

Points négatifs: The hospitality has great room for improvement. This is the first time in a five star hotel no one greed you in the lobby whenever you are waiting there. No one ask you if you are looking for a taxi or "can I help you". The Chinese restaurant is awful. The food is bad and the beverages are so over-priced. We are a party of 5, we ordered a special Chinese drink which comes in 750L or 1300L. I ordered 2 x750L and the waitress came with 2 x 1300L...her explanation is 1500L is not enough for 5. 5 of us have to finish 2600L of not very good "special" drink. The charge was 1/3 of the dinner bill for this drink i.e. RMB580! The dishes were not that tasty. No wonder the restaurant was quite empty.

Points positifs: Tout ! Le service, la propreté, le design de l’hôtel et l’expérience du spa ! Les chambres sont sublimes, et très bien décorées. Excellent restaurant également, rien à dire !

Points positifs: Incredibly comfortable, excellent staff, beautiful hotel, great spa, very affordable for a luxury hotel.

Points négatifs: Meal at Country Kitchen was a bit disappointing. It wasn't in the most ideal location but everything in Beijing is easily accessible by cab and transit so it didn't pose much of an issue. It just isn't someplace where you'd have a short walk to bars/restaurants.

Points positifs: The rooms are exquisite

Points négatifs: The check in process took too long

Points positifs: Mei bar is a nice bar

Points négatifs: Swimming pool should close later.

Points positifs: We loved this hotel - very good standards with fantastic rooms, well located for visiting Beijing

Points négatifs: Nothing really

Points positifs: La corbeille de fruit dans la chambre ...le choix au petit déjeuné ...personnel courtois ...emplacement de l hôtel .

Points négatifs: La température de la piscine ( trop froide )

Points positifs: Best hotel in town

Points négatifs: Swimming pool close too early . They should extend till midnight

Points positifs: Restaurant, bars, petit déjeuner...

Points négatifs: Service au petit déjeuner

Points positifs: Excellent 5* que dire de plus ...

Points positifs: Le service exceptionnel et l'emplacement. La chambre était très confortable. L'hôtel a un brunch très complet qui était excellent. Très pratique le métro juste à côté de l'hôtel. J'ai bien l'intention de revenir à l'hôtel Regent sans hésiter !!

Points positifs: Excellent. L'un des meilleurs hôtels où j'aie jamais été dans ma vie !

Points positifs: Le calme, la literie, la beauté la chambre et de la salle de bain ainsi que la vue

Points négatifs: La prise sèche cheveux ne fonctionnait pas

Points positifs: excellent location. staff are so friendly and helpful, especially Arron, the concierge desk staff, kindly use his private time to help to call taxi after my attendance of new year eve concert at National Centre for Performing Arts.

Points positifs: The location is great and staff is always very helpful. Especially thank you for the SPA staff LiLi who is very professional and kind.

Points positifs: Room was very nice and clean. The breakfast is very good and abundant and in 4 days you can’t taste all the foods available. Spa is also very peaceful and relaxing. Would suggest a full body massage to everyone who visits here. Worth the money paid for the hotel. In europe you have to pay double or triple the money for a luxury hotel such as this.

Points positifs: Séjour très agréable! Hôtel d’une propreté irréprochable très bien situé . Personnel adorable mention spéciale pour notre super concierge qui a été de très bons conseils ( je crois que son prénom était Keren )

Points négatifs: Seul petit bémol le personnel du spa ne parle pas l’anglais il a été difficil de booker un massage.

Points positifs: The location was perfect and the service from the staff as soon as I entered the hotel premises was impeccable. We were upgraded as occupancy was low and the room was comfortable. The breakfast spread was adequate and the food quality was very good.

Points négatifs: The hot water pressure was low in the bathroom when two hot water taps were used at the same time and the ventilation system was noisy during the night.

Points positifs: Fantastic staff.

Points négatifs: The windows could have been better insulated from the incessant honking of cars at the junction below.

Points positifs: Location is excellent; within walking distance to city center sights, any kind of shopping (depending which way you choose to go) and dining. The visinity was clean and safe to walk around. The hotel personnel were kind and caring all around. Breakfast had a wide variety of western and eastern foods, healthy fruits and drinks. Extra pastries and fresh juices were politely served to table. Our city side room was quiet enough, yet with a large window, and the spacious bathroom had all necessities at hand. A full length (25 m) pool was very good even for longer stretches thanks to sufficient width for several swimmers. One side was dedicated for those doing the laps. There was a large gym area committed to sports for many preferences, and everything was clean. During / after exercise drinks were on the house. The concierge service was positive and effective:) The lady at the desk knew what she was telling. We asked for a visit to the Great Wall which was fully improvised and arranged as we waited (in 10 minutes). A dedicated driver took us both ways and kindly helped with the tickets on the spot. Excellent trip of opportunity with kind service. Will be happy to come back again. 谢谢！

Points positifs: La grande piscine

Points négatifs: Un des mes amis a trouvé des insectes dans son lit, le buffet du club est moyen, les fenêtres peu étanches et il faisait- 9° ! En on nous a facturé le pressing normalement offert pour 2 pièces dans la formule club en jouant de subtilités sémantiques dans un mauvais anglais ! Pas la tenue commerciale d'un 5* annoncé. Préférez le Peninsula tout proche !

Points positifs: Literie confortable, tout le personnel parle parfaitement l'Anglais, salon de l'accueil de l'hotel très confortable avec piano voix très agréable le soir, emplacement parfait pour les visites, possible de bénéficier d'un salon VIP au 17eme étage pour prendre petit déjeuner le matin et apéro dinatoire le soir pour seulement 450 Rmb (pour deux).

Points négatifs: Tout est parfait

Points positifs: The room is nice. The bathroom is big and the bathtub is huge. Also The Regent Club has great view and great food. Breakfast is also great too.

Points négatifs: -

Points positifs: amazing....near with halal food...

Points positifs: Les chambres sont bien équipées Personnel très attentionné Le salon Club était excellent Une belle et bien équipée

Points négatifs: Il n'y a rien.

Points négatifs: 1. Pas de lit enfant (payant à un prix exagéré de 400 RMB / nuit) alors que précise lors de la réservation ce qui modifie significativement le rapport qualité prix et constitue une pratique commerciale honteuse 2. Hygiène piscine avec les habitudes locales (crachats) 3. Personnel qui doit progresser en anglais et en amabilité

Points positifs: My third stay at Wanda Vista this year, very good hotel, nice decor and helpful staff. Compared to my first stay, I noted higher number of English speaking staff.

Points négatifs: Every time I come at Wanda Vista there are some minor aspects - that could be easily fixed - that make my stay good but not excellent. This time, one spotlight in the shower was not fixed/installed correctly.

Points positifs: Le service exceptionnel de deux employés de la réception. Anca et Nathalia.

Points négatifs: Le température de la nourriture un peu trop froid

Points positifs: The hotel was excellent, a very clean environment. The breakast was amazing. They also make gluten free meals.

Points négatifs: There is nothing to dislike.

Points positifs: Great room, views to CBD, huge swimming pool, very good breakfast, good English speaking and service friendly staff, good concirege to arrange transfers to airport and so on

Points négatifs: More TV channels would be good. German TV for example

Points positifs: Polite staff.

Points négatifs: Faulty air conditioning!

Points négatifs: Personnel ne parlant pas bien l anglais

Points négatifs: I couldn’t figure out how to use the power outlet in the bathroom. I got there late the night before and had to leave early for my flight the next morning.

Points positifs: Les lieux

Points négatifs: La piscine froide , Propreté dans l’an chambre laisse à désirer

Points positifs: La propreté L'emplacement de l'hôtel La gentillesse du personnel Petit déjeuner ,buffet très riche,très varié.

Points négatifs: Pas de place réservée aux fumeurs, surtout lors du petit déjeuner.

Points positifs: très bon emplacement - très bel hôtel et chambre confortable - service très très bon

Points négatifs: Cocktails au bar sans trop d'alcool !

Points positifs: Chambre extrêmement confortable et raffinée Petit-déjeuner fabuleux Concierges et personnel compétent Piscine et spa agréable

Points négatifs: Rien

Points positifs: Great location, great decor in the public areas and rooms, classy design. Awesome staff who will cater to your every need (especially Fernanda). Excellent airport transfer service.

Points négatifs: None

Points positifs: Cosy setting, comfortable beds, clean and well decorated bathroom. Great service from the staff and a sumptuous breakfast selection to round it up. Good job to all at Waldorf Beijing.

Points négatifs: Telephone is not working in the room. Have to use the phone in the bathroom to contact front desk. Minor issue though.

Points positifs: Excellent établissement à taille humaine. Luxieux, raffiné. Personnel avenant. Bonne localisation.

Points positifs: It is a high-end hotel with all the facilities.. the bar and the service at the bar were above expectation, the rooms, the concierge, the pool service also deserve special rewards.. thanks to them

Points négatifs: The breakfast, too many people trying to help you end at the end it is worse. Frustration when someone with a huge smile is coming and offer you his help for a nice breakfast experience, take your order and disappear... What you receive after is for sure not what you ordered. Otherwise, the food was delicious but with the wrong info, what I ordered was overcooked etc etc.. Taking photos of a certain part of the hotel (which looked beautiful on paper and honestly was the reason I chose this hotel) was also a challenge, I understood that my room didn't allow me to access this occupied part of the hotel (should have paid more..) In such a hotel it is true as a customer I am more demanding, the front desk was helpful but depending on the person behind.. Probably I came at the wrong moment. I feel that this hotel is close to a real high-end hotel .. unfortunately when you pay the bill close is not enough .. It is a personal experience based on a small visit of 3 night so it probably not reflect the true value of this hotel.. just one experience, it probably worth another visit. but so far, very few chances that i will try again.. Even if I still want to take picture of the villa

Points positifs: A lovely hotel which lives up to its namesake even here in Beijing. Well situated in the heart of the city with shopping and restaurants within walking distance. Attentive staff.

Points négatifs: I would like to see a little updating to stay on par with other luxury brands, i.e Peninsula hotel.

Points positifs: The Waldorf Astoria Beijing is a beautiful, stylish and immaculate gem of a hotel in the centre of Beijing, only 20mins walk from Tiananmen Square and the Forbidden city. Absolute luxury with enormous and comfortable beds, a huge bath and massive floor to ceiling windows. The staff are faultless and the breakfast was perfect and hugely varied. Wow. It’s not cheap but a perfect place to treat yourself to a bit of high end luxury! We stayed in a corner studio which was amazing.

Points négatifs: Nothing!

Points positifs: Très bien placé au centre de la ville Un hôtel de grand standing avec un personnel au top Calme , raffiné , propreté et serviabilité .

Points négatifs: Tout était parfait

Points positifs: Staff were friendly.

Points négatifs: The WiFi was extremely slow. Kbps in my room which meant I couldn't do any work.

Points positifs: Très bel et moderne hôtel situé à environ 30 minutes de l’aéroport Chambre très grande est très belle Super piscine et SPA Je recommande vivement

Points négatifs: Il est loin du centre-ville et donc pour les personnes qui veulent être prêt de l’aéroport c’est superbe mais si vous voulez visiter la ville il vaut mieux prendre un hôtel situé au centre-ville

Points positifs: Very clean and modern

Points négatifs: Nothing

Points positifs: Rooms and staff were amazing.

Points négatifs: Amazing!!! Better than the Waldorf or the Ritz, Guaranteed!

Points positifs: It’s a luxury hotel that paid a lot of attention to details - from the impressive Chinese base collection (theme of the hotel), the knowledge of the Concierge Staff, namely - DOMENIC + MONA (or Moira) who offered me some great places to visit + shop, ordered taxis, etc. I requested a King bedroom + my requested was fulfilled with a gorgeous room with amazing bed, tech, great water pressure + a full gym. I didn’t dine at the restaurants as there are a few local + Western places nearby (Elements Cafe, Starbucks, etc.)

Points négatifs: Nothing negative - like most places in Beijing, everything is far away so approx. 30 to 40 mins. It’s 40mins without traffic jam from the airport. This area is a car ride away from 798 Art District + Indigo Mall. The rest are further.

Points positifs: Great place to stay. Excellent fitness studio and sauna

Points positifs: L'hotel est somptueux, Les chambres sont spacieuses et la salle de bains incroyable. Le spa est formidable. A proximité du quartier "798 Art District" et du Beth Habad de Pékin (pour ceux que ça intéresse). Excellent petit déjeuner. Bref on conseille vivement.

Points positifs: Hôtel magnifique avec une décoration design et de qualité. De belles prestations. Une restauration de qualité aussi bien pour le soir que pour le petit déjeuner. Salle de sport et piscine confortable.

Points négatifs: L'emplacement reste le seul point négatif. L'ouverture prochaine d'une station de métro sous l'hôtel viendra résoudre ce problème.

Points positifs: Nice reception and overall services

Points négatifs: Great hotel. Nuo really needs to improve it's food and food service. Also executive lounge needs significant improvement in service.

Points positifs: Everything is excellent!

Points négatifs: The default music playing on tv.

Points positifs: it was a great place to spend time in, theres an awesome tea set. the neighborhood has some great wine shops, and restaurants, right downstairs. i lived here because it was close to a squash court i was going to play at. it was a wonderful experience.

Points négatifs: takes about 30 minutes at least to get to the center of beijing. so if you have business in the middle of town, this will take a big chunk of time out of your day

Points positifs: Décoration élégante

Points positifs: Breakfast was fabulous, as was everything else. Superb. Staff are friendly and super efficient, with a special mention for Harry and Hannah in the Club Lounge who went out of their way at all times to be super hosts.

Points négatifs: Nothing

Points positifs: Early check-in for member

Points négatifs: Service

Points positifs: Friendly staff

Points négatifs: Nothing

Points positifs: Hotel staff were wonderful and the executive site was out of this world. Absolutely palatial !!

Points négatifs: It is a 5 star hotel, but the drinks and food were a bit expensive

Points positifs: The staff was very friendly and helpful.

Points négatifs: The check-in process was too slow.

Points positifs: I liked the pool area. The concierge was great also. TV next to the bath tub was a good.

Points négatifs: Bathroom could do with updating, mould stains were covered up poorly. Pillows were really soft, so had to ask for harder pillows, these were sent up within 20 minutes. We asked for a taxi to be ordered, instead a private driver picked me up for a 5 minute ride that cost twice as much as a normal taxi would.

Points positifs: The Gold Room is good but too dark. Because I check-in in Lobby, so I didn’t tell about the benefit from my Gold Room. They didn’t tell about the option to get breakfast in Luna Restaurant. I didn’t feel like stay in Gold Floor. And the staf is not so friendly. And many of them, can’t speak English bery well.ÿg tt

Points négatifs: The staf Didn’t like stay in Gold Floor

Points positifs: L'emplacement est parfait, facile d'accès dans le quartier recherché. L'accueil et le personnel sont très efficaces. J'ai apprécié le petit déjeuner avec du choix. La salle de bains était très grande et très bien équipée.

Points négatifs: Malgré la machine à filtrer l'air, l'odeur de la chambre n'était pas très agréable. On aurait pu penser que quelqu'un avait fumé malgré l'interdiction.

Points positifs: Would have been a really nice stay if not for the missing bathing suit.

Points négatifs: We checked out and forgot my girlfriends bathing suit in the bathroom. No one supposedly ever found it when we asked for it on the same day afternoon. This left her feeling upset.

Points positifs: We were upgraded to a suite so our stay was probably more glamorous than most, and a great start to our trip. The staff were very nice and helpful, and the concierge desk in particular did everything they could to help us with taxis, outings to the Great Wall, and even made calls to Mobile China for us when our SIM cards didn't work. They also remembered us when we would walk by our desk. Apple, in particular, was very thoughtful, charming and helpful. The breakfast was full of good food, and all we could eat. Wifi was also strong. We very much enjoyed our stay here and would love to come back!

Points négatifs: There is nothing to say about what we didn't like about this hotel or its staff. We had a great stay!

Points négatifs: Check in is too late, 3pm. I arrived at 1pm and they were not able to manage to give me 1 room. Front desk very lazy, didn't push for speeding up cleaning

Points positifs: le personnel très accueillant, professionnel et souriant

Points positifs: Chambres spacieuses et modernes, décorées avec goût, propreté impeccable, service irréprochable. Hôtel hautement recommandé. Situé à quelques minutes d'une station de métro dans un quartier d'affaires sans grand attrait mais qui reste proche des principales attractions de la ville. Nous n'avons pas profité de l'accès Gold mais la vue du 17ème étage était toutefois imprenable.

Points négatifs: Pas beaucoup d’anglais difficile de communiqué

Points positifs: La disponibilité du personnel, les petits déjeuners très copieux avec un large choix de produits de qualités, le restaurant de l’hôtel que nous avons utilisé le soir sert une viande de bœuf d'une saveur exceptionnelle. Les massages du dos du spa après un long voyage a su nous apporter un confort pour notre séjour.

Points négatifs: Rien

Points positifs: Salam j'ai aimé beaucoup la chambre

Points négatifs: Salam malgré que j'ai eu une chambre gold et le petit-déjeuner est servi au lounge mais il n'est pas varié

Points positifs: I recently stayed in the Pan Pacific Beijing over 7 nights, from Christmas Day 2019 to New Year's Day 2020. The hotel quickly became a comfortable home within this increasingly sophisticated metropolis, respite from the at times harsh weather. Recommended without reservations. Though this property is a decade old, the upkeep is good enough that you'd be hard pressed to tell it. There were a couple of problems with the toilet sliding door, but this was quickly fixed. Bed was very comfortable and the room was also sizable. The room is generally well appointed and indoor temperatures were just about right (a couple of the other hotels I went to cranked the heating WAY up). The hotel has a decent gym, indoor jacuzzis (both regular and hot temperatures) and an indoor pool (but bring a swim cap along, or you'll have to buy one yourself!). The property is very well located on the fringe of Beijing's Inner Ring; it's about an hour from Capital Airport by Didi (and if you have at least 2 people, it's below US$8 a person to catch a ride, so very good value). It is in the centre-west neighbourhood of Xidan, which has a very wide range of brands at all price points, and is thus amazing for both shopping and eating (although if you're crazy over higher end hipster hangouts, those tend to be on the eastern end of town in Chaoyang). You're probably no more than half an hour from most of Beijing's major sights, be it by metro (5 minutes by foot) or by car. Customer service went above and beyond, making us feel very welcome. Shoutout to our concierge Clark especially for patiently explaining the sights, giving us mouth masks on a smoggier day and graciously helping us with (many, many!) package deliveries we ordered through JD.com, especially since China's payment systems and technologies can still be frustratingly inaccessible for foreigners.

Points positifs: Hôtel 5 étoiles, très bien situé à proximité de tout. J'ai été upgrader à une chambre supérieure gratuitement, ce qui est fort appréciable. le spa et la piscine sont également agréables.

Points positifs: Excellent location Fantastic attentive staff who paid attention to details Had all our meals and room service was exceptional - Peking duck was fantastic

Points négatifs: Nothing I would stay there again and recommend to others

Points positifs: Great location!

Points positifs: Qualité de la chambre, l'emplacement est parfait, bar-lounge au dernier étage est parfait. Le buffet des petits déjeuners est bien

Points négatifs: Service aux restaurants pas assez professionnel , un peu plus de personnel comprenant l'anglais serait bien venu, mais à la réception ilsparlent anglais et même français

Points positifs: The staffs are very helpful and try their best to help us. Howard is especially helpful. We are very appreciative of this.

Points négatifs: Bed pillow are too soft.

Points positifs: Propreté accueil francophone quartier chambre bref tous

Points positifs: Super comfy bed and environment and thanks for the free upgrade for our anniversary!

Points positifs: Merci pour les informations qui furent données par notre compatriote membre de l hotel elles nous ont été précieuses et pour le taxi vers la gare TGV et pour le restaurant le duck de chine . La chambre et la salle de bains tres belle et le lit terriblement confortable. Mention très bien

Points positifs: The hotel has a good location, friendly staff. We have really big room on 17 floor, but was so hot inside (+24 C). Breakfasts was good too. I felt only good emotions, when I stayed in Pan Pacific Beijing hotel. Many shops near the hotel. "Forbidden city" in 30 minutes by walk from the hotel, China Wall - in 1 hour by car, Beijing Zoo - in 20 minutes by car.

Points positifs: Le confort, le petit déjeuner, l'emplacement. Rien à redire, tout était super !

Points positifs: Magnifique établissement, parfaitement placé. Chambre magnifique, confortable, spacieuse et fidèle aux photos. Très bon buffet, très belle piscine, personnel au petit soin. Parfait !

Points positifs: european styled decoration. not too often to see in Beijing

Points négatifs: Hotel facility is comparatively old

Points positifs: Superbes prestations. Tout le personnel à l’écoute et performant. Nous avons été heureux de passer un excellent séjour dans ce magnifique établissement. Merci à tous pour votre assistance

Points négatifs: Tout est parfait

Points positifs: Superbe chambre familiale avec une très belle vue sur Pékin, situation idéale au centre ville et piscine spa exceptionnelle.

Points négatifs: Outstanding service and professional staff. Highly recommended.

Points positifs: Parfait.

Points négatifs: La climatisation !

Points positifs: This is a blingfantastic hotel. There is bling everywhere you look from mirrored bathroom cupboards to wall lights in the lifts. The staff are very friendly and eager to help. The hotel is well located for The Forbidden City and I would definitely return to this hotel as it is one of the best that I have stayed in.

Points négatifs: If I was to be really picky - for this class of hotel I think that cotton napkins at breakfast are more appropriate than paper ones.

Points positifs: Room was amazing! Staff was so helpful. Everything was gorgeous. Definitely would stay here again.

Points négatifs: Wish there was a little more American food included in the breakfast!

Points positifs: Le look général Le service concierge

Points négatifs: Il est très compliqué de communiquer avec le room service qui ne parle que chinois. Les finitions ne sont pas à la hauteur de l’architecture qui se veut grandiose

Points positifs: The hotel is incredible, the staff are great, it’s our third stay there. It’s obvious that no expence was too much when building it, so it’s a pity the owners are letting it die so quickly with no renovations in the rooms.

Points négatifs: One of my favorite hotels ever, unfortunately, not well maintained.

Points positifs: Chambre très confortable!

Points positifs: La beauté de l’hôtel, la propreté et le confort des chambres.

Points négatifs: Hotel impeccable mais personnel par toujours aimable. On book 1 chambre pour 3 nuit et 1 chambre pour 2 nuits donc facture de plus de 1000eur. On reçoit les chambres à 16h30 au lieu de 14h et en compensation l'italien qui se promène à la réception nous fait monter au 16 étage pour attendre nos clefs ( 716 et 717 ) Étage réservé à la clientèle élite donc avec buffet de sandwich et gâteaux donc on s'est servi et ils nous ont même proposé à boire. Mais alors ce fût un va et vient interminable des employés de l'étage à ce demandé ce que fessaient encore ici ces 2 clochards. Mon associé chinois a comprit une conversation entre eux, se demandant quand est ce qu'on allait partir. J'ai dit au responsable de l'étage de nous facturer le sandwich et d'arrêter de nous regarder car on les avait entendu parler. Depuis ce moment, l'italien qui est au Customer service ne nous a plus adressé la parole, ni même un bonjour lorsqu'on le croisait. C'est malheureux pour un tel hôtel. C'est déjà la 3ème fois que je loge dans cet hôtel mais je pense changer la prochaine fois à Pékin. Climatisation dans les chambres programmés sur chauffage malgré qu'il ne fasse pas froid. Nous avons donc dû dormir avec fenêtres ouvertes: bruit de machines et odeur des égouts jusqu'au 7ème étage toute la nuit

Points positifs: Parfait

Points négatifs: Rien