Vol Pékin : Trouvez un billet d’avion pas cher pour Pékin

Points négatifs : The seat didn’t recline and the entertainment didn’t work

Points positifs : I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Points négatifs : The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it.

Points négatifs : Security in Frankfurt - long lines

Points négatifs : We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Points positifs : nothing, terrible experience

Points négatifs : everything should have been better

Points positifs : Helpful and friendly crew.

Points négatifs : They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.

Points négatifs : Advertised October Pink products but did not have them for breast cancer support

Points positifs : À bord, généralement tout se passe bien

Points négatifs : Retard, perte des bagages, pas d'excuses.. Typique d'Air France

Points négatifs : Seats were too close together.

Points positifs : Nice and attentive crew.

Points négatifs : Seats not comfortable in premier economy.

Points positifs : Crew was outstanding, seats were comfortable. The food was awesome!

Points négatifs : it was perfect.

Points négatifs : Outstanding

Points positifs : comfortable seat, friendly staff

Points positifs : The food

Points négatifs : Boarding process. Waiting gate was small for the plane we were using

Points positifs : food and service

Points positifs : The crew was great, and seat was comfy compare to other European airlines seats

Points négatifs : Less salt in the food would’ve been better

Points positifs : No real problems

Points négatifs : Nothing significant

Points positifs : Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Points négatifs : Lavatory needs a bit more amenities, e.g. hand soaps, etc.

Points positifs : Crew was great. Peppy and kind.

Points négatifs : ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Points positifs : Again staff was very friendly and helpful.

Points négatifs : That since it was a shorter flight no tvs.

Points négatifs : The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Points positifs : All great!

Points négatifs : if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Points positifs : Everything

Points positifs : Being in economy seats for 12+ hours could have felt more cramped, because I'm a big guy. However, there was adequate space as long as the kid in the next seat has had adequate parenting. (That was a problem, but I can't blame that on the airline.) The flight attendants were helpful and friendly.

Points négatifs : As others have said, the food wasn't great. It's kind of a cross between Chinese and western fare, but it's edible. Also, the economy seats were a little hard. I sat on my memory foam neck cushion to give my butt a break.

Points positifs : Easy boarding and flight was 3 and 3 across. Short flight but nice surprise that they still served a full meal and came by twice serving drinks. Would fly again.

Points négatifs : They keep the air temp. somewhat warmer than we are used to in the US in the cabin but we just kept our vents above our head open with a breeze on us so it was ok.

Points négatifs : I have sent to Kayak and to priceline mentioning that the first name on the ticket has a spelling mistake and asked to help to update and this didnt happen. I have a threat to not being able to get out of philippine.

Points négatifs : Information on arrival time was not correct

Points positifs : Great airline

Points positifs : Loved the smooth ride.

Points négatifs : Bathroom was pretty nasty

Points positifs : Flight and the crew!

Points négatifs : Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Points positifs : Everything was great thanks

Points négatifs : Perfect trip

Points négatifs : Improve quality of on board announcements.

Points positifs : the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Points négatifs : nothing

Points négatifs : Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Points positifs : New aircraft used like their 787-800s

Points négatifs : Since Hainan is a Chinese airline, a lot Ig Ygritte move and music choices are Chinese, but I wish they had more non-Chinese content and choices

Points négatifs : During my transit of 11h00 in Beijing i was stuck in an area without anything. I asked the Hainan crew to get something to drink and their answer was wait 3 hours before departure and you ll go trough immigration...... Hainan never more !!!!

Points positifs : nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

Points négatifs : that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

Points positifs : Yes

Points négatifs : It was comfortable flights, reasonable price , very nice crew, they got me all I need.

Points positifs : The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Points négatifs : Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Points positifs : I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.

Points négatifs : honestly nothing needed improving .

Points négatifs : The sitting was so very small, I never traveled so crumpled.

Points positifs : Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Points positifs : The flight was fine

Points positifs : ALL

Points positifs : The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Points négatifs : Security

Points positifs : yes crew were amazing

Points négatifs : ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Points positifs : Crew was amazing and seats were comfortable.

Points négatifs : The seat didn’t recline and the entertainment didn’t work

Points positifs : Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Points négatifs : 3 out of our 4 flights had some sort of delay.

Points positifs : Small plane, decent space, short flight.

Points négatifs : Legroom.

Points positifs : Flight and the crew!

Points négatifs : Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Points positifs : Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Points positifs : The crew were excellent and seats were comfy.

Points négatifs : Headphones for the entertainment centre.could have been better. Sound quality not great.

Points négatifs : Still don’t have my luggage yet

Points positifs : Again staff was very friendly and helpful.

Points négatifs : That since it was a shorter flight no tvs.

Points positifs : Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Points positifs : The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Points négatifs : Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Points positifs : I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Points négatifs : I honestly had no issues with my flight.