Trouvez des vols pas chers vers Pékin

very late

The boarding process was short and quick. Entertainment choices were excellent.

I was hoping for a more traditional Austrian meal but the food was just fine.

Service was outstanding!

good food, drinks, good entertainment options

Crowded, noisy, uncomfortable airplane. staff at checkin quite rude

Crowded, noisy, uncomfortable airplane. staff at checkin quite rude.

Food was ok

No leg room, tight seats in economy

Entertainment was good when screens worked properly

Called to upgrade seats and told to do it in person, asked to do it at check in counter and told no seats available yet there was a space + seat directly in front of me that was not occupied on the flight. Many of the staff at check in, boarding and even some members of flight crew are rude, dismissive and not helpful. They should not be in a customer service oriented business.

Super friendly staff, clean plane. Great selection of entertainment.

The line to register at the airport was 2 hours long

Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.

Don't like boarding by bus.

Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.

check in counters

Service

Everything was fairly comfortable. Staff was friendly and attentive.

The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.

Great food (Economy class). Good Service

Not enough bathrooms on Economy class area due to aircraft design.

Le retard

1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles.

1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about.

Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule.

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Service good. Staff good

Very cold at night

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

nice crew, great food, high quality blankets, good movies

the time spent waiting in the jetbridge was long. my window seat didn’t have a window.

Having to pay for tea, coffee and water is outrageous Flight late.

Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!

Plane was new and very comfortable. Smooth flight

Flight attendants had to serve food/drinks, which they did the entire flight (literally, drink service took 2 hours). People got drunk and super loud. We were late leaving London which isn’t an issue except the people at the BA desk were the least helpful. We found out more from the pilots than anyone in the airport.

Very nice food and service! Flight attendants pay attention to any requests.

Nothing

Nothing good

Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Nothing

Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.

Luggage is to pricey .

They asisted me with blanket to cover with

Plane was on time _both to and from Warsaw _ crew was friendly and gate agent on out bound got me changed from a window to an aisle ( my preference)

Small commuter jet_ had to use bus for boarding and walk lots of steps _ hard for me I have artificial metal knee. Food was only coffee &cookie _ had to pay for a coke.

All flights were delayed. Terrible service all around.

Very Intensive and very cold ventilation!

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

Crew, boarding, seat

Paris airport is extremely passenger unfriendly. Better to connect somewhere else

Same as above same as a bove

Same as above

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

The Flight Deck and Cabin Crew were very professional, aircraft was clean, boarding smooth (full complement of passengers), arrival on time.

Absolutely nothing to fault.

Time of the flight, service in the Paris airport Good food and beverages in the return, delay both ways

No tv screen, food was not at all delicious in the going to Paris, no comfortable chairs

On time flight from Paris to Berlin, smooth boarding, friendly crew and good value for money for the airfare

None

les personnels sont très gentil

retard du vol

Crew was amazing

Flight was delayed

Great plane & serive & big bathrooms

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

Same as above same as a bove

Same as above

Always late

Transfer in Algiers

Nothing!

Everything was really poor. The seats were almost broken there was no entertainment. The food tasted awful and gave me stomach aches. The plane was very dirty let alone the washroom.

La propreté

Le retard