Loger près du Sands Expo
Vols pour Las Vegas
Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.
Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.
Points positifs : Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.
Points négatifs : Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.