Points positifs: Great location, super clean and friendly
Points négatifs: View was a little less than expected from our room
L'établissement West Cliff Inn - A Four Sisters Inn offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Main Beach et Santa Cruz Beach Boardwalk. Parmi les petits plus gratuits, l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner ibuffet proposé tous les jours, entre 8h30 et 10h00. Les chambres de ce bed and breakfast romantique prennent soin de vous grâce à des petits plus appréciables comme une station d'accueil MP3, des peignoirs et des articles de toilette de luxe.
Points positifs: After spending a few days in a tradional style hotel, it was so nice to stay at a B&B. The boutique atmosphere makes you feel right at home. As soon as we arrived there was a social hour where couples were enjoying wine and cheese and a glass of wine on one of the shaded decks. We checked in and were immediately offered homemade cookies. The staff was very friendly, the room we stayed in had character and was exceptionally clean. My daughter was exhausted from all the traveling and whenever she walked into the bathroom and saw a rubber duck on the edge of the tub, she seemed at peace. I ran her a bath and she played with the duck and went to bed. Our only regret was that we only stayed one night.
Points négatifs: The skylight over the bed lit up the room too early in the morning. They really need to find a way to block out the light. Also, we needed to use the pullout couch, and it was very uncomfortable. Saying that, we would most likely find a different room within the B&B, as we really enjoyed or stay. They did an exceptional job creating a cozy ambiance. It reinforced that we should always book B&B's when traveling.
Points positifs: Great stay! Very quaint and relaxing. Breakfast was wonderful and cookies were awesome. Staff was helpful and accomodating. Would stay again.
Lors de votre séjour à l'établissement Babbling Brook Inn, vous vous trouverez à juste 5 minutes de voiture de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Parmi les petits plus gratuits, l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner ibuffet proposé tous les jours. Véritables temples de douceur, les chambres vous font profiter de petits plus comme des lits avec surmatelas et des peignoirs.
Points positifs: Right across the street from the beach? Boardwalk and peir.
Points négatifs: Super small rooms. Might be fine for 2 people but beyond 2 there is not enough room to mive around or even sit down. I usually stay at the dream inn which has much larger rooms. They cost more too though. To me its worth the added cost.
Points positifs: The people working in the office were supper friendly
Points négatifs: To many stairs to the beach, maybe not the best location for seniors or disabled.
Points positifs: The rooms were adorable. Location ideal.
Points négatifs: POOL FREEZING. The staff assured me and showed me the boiler room where it said the pool was heated to 80 degrees. However the pool was COLD. The 5 year old who will swim for hours only lasted 20 minutes and then took a 20 minute shower to warm up. She has never done this before. The adults did not want to swim. We stayed at the pool side because the pool is a huge deal to us.
Lors de votre séjour à l'établissement Beach Street Inn and Suites, vous jouirez d'un emplacement sensationnel, à moins de 10 minutes de marche de points d'intérêt comme Main Beach et Santa Cruz Beach Boardwalk. Après avoir profité des joies de la piscine extérieure, vous pourrez reprendre des forces au café. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, une station d'accueil iPod et une télévision à écran plat.
Lors de votre séjour à l'établissement Fairfield Inn & Suites by Marriott Santa Cruz, CA, vous vous trouverez à moins de 10 minutes de route de points d'intérêt comme Parc d'État de Natural Bridges et Santa Cruz Surfing Museum. Pour faire quelques longueurs, vous pourrez compter sur la piscine extérieure tandis qu'un centre de remise en forme vous permettra de vous défouler. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme une télévision LCD et des articles de toilette de luxe.
Points positifs: Friendly staff, home baked cookies, clean room with fireplace, DVD player, Eco-green, close to downtown and beach. They called ahead with instructions in case of late check-in after 8pm. Attendant picked up call after hours and offered assistance, overall great service. "Patio", which is a little table and chairs in the walkway in front of each room, and a bigger lounge area in the courtyard with fire pit was nice.
Points négatifs: Windows didn't lock. That was uncomfortable given proximity to downtown and SCs many shady characters roaming it, but the building itself is locked with keyed entry. Some wear and tear to the room, like a few large scuffs on the walls and cleaning wear marks on bath furnishings.. Cute and clean place but inside room and outside building just wasn't as polished as it appears in booking pictures. Easy fixes the hotel should invest in to polish it up for their price range. Limited parking, but parking spots become available at dinner time.
Points positifs: Very pleasant, privacy, quite, nice staff
Lors de votre séjour à l'établissement Pacific Blue Inn, vous vous trouverez à moins de 15 minutes de marche de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Parmi les petits plus gratuits, l'accès Wi-Fi et le parking sans voiturier. Sur place, vous profiterez d'une terrasse et d'un jardin, parfaits pour des moments de détente. Les chambres vous réservent par ailleurs d'agréables petits plus comme une cheminée et des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: Upscale hotel very close to the beach. The interiors are very well appointed and well thought off. The heated pool and hot tub are quite awesome and the pool side bar is a blessing. They have got cabanas on pool side, which can either be reserved or on first come first serve basis (did not use, so not so sure). The Solaire in house restaurant is quite upscale and offers quite a variety of sumptuous eating options. Overall an excellent hotel with courteous staff.
Points négatifs: The rooms are a bit small, which probably is due to the expensive real estate and demand for rooms in the area. The room service is quite slow, if at all they turn up to service you, which was slightly disappointing. Parking could be a problem if you get in late in night, and the parking spots are quite close together. I was quite worried That someone is going to bang into my car while opening the door.
Points positifs: The hotel staff gave our party of 150 people 5 star service, the food created for the buffet was excellent, valet service for our guests was a wonderful touch, the ballroom was spacious with tasteful decor, and our private room was clean and well designed. Above all our event planner was knowledgeable and accommodating!
Points négatifs: I can't come up with a negative comment.
Points positifs: the shower,
Points négatifs: the rooms were small
Points positifs: No complaints. Accommodated all of our requests. Would stay here again.
Points positifs: Location
Points négatifs: Restaurant service was terrible!!
Points positifs: Overall this is a good hotel with very nice staff. What I expect from a Marriott. Everything was clean and there was tons of parking for self park. Our room was spacious and the hotel was quite. The pool looked very popular for families and the restaurant always had people in it- but we didn't visit either.
Points négatifs: Not sure why they charge you to self park @ $10 a night.
Points positifs: The staff is actually warm and welcoming, not just cold or professional. The rooms are smart and clean and the beds are unusually comfortable. The decor and cleanliness of the pool area is refreshing; the bar attached to the pool deck is a very nice touch.
Points négatifs: The jets in the spa were weak to non-existent. I am a "spa snob" though, so my judgment may be overstated. I have a bad back, so I always look for places with a spa. I am, nevertheless, glad that the Paradox had a spa: the water was hot and the water was clean. For that, I am grateful. However, without working jets, I have to give the Paradox less than a perfect rating. Please excuse my snobbery.
Points positifs: Overall I really liked the concept of the hotel. My room was comfortable and well designed. The lobby, pool area, and touches like the mats by the elevator were nice. Staff was very helpful and kind when I complained about the pool issues, the manager of the restaurant let me know that they're going to hire a pool attendant.
Points négatifs: This hotel is a distance from the beach and on a very busy road so I feel like the people including myself book it because of the pool area which has a great design and an area to eat outside and enjoy the sun. There were clear rules around the pool, no kids under 14 in the hot tub, no children not potty trained in the pool, no jumping or diving from the sides of the pool. No employee of the hotel or restaurant was enforcing these rules when I was there for a 2 day getaway from my home in San Francisco. I witnessed a baby in a diaper in the heated pool, there were children under 14, under 5 years old and babies, with their parents in the hot tub, and adults and children dive bombing the pool so I was getting splashed with water when I was trying to relax. This hotel is in the Marriott chain, Marriott knows what's safe and posted all of the rules, the hotel needs to enforce them so everyone, people with kids and without, can enjoy their stay.
Points négatifs: Parking situation was odd. Lot was under construction and hard to understand how to enter the hotel. Don't think that there should have been a charge for self parking.
Points positifs: Great facility, good location. Sweet shower! Nice towels. Coffee maker and fridge in room. Comfortable beds.
Points négatifs: nothing off hand
Points positifs: Great location, convenient to downtown, it's been relatively recently refurbished and is easy on the eye.
Points négatifs: Little noisy, could clearly hear the people in adjacent rooms. They weren't noisy people, weren't partying or a nuisance, but you could clearly hear them talk, cough.
Points positifs: Friendly staff, clean, nice pool , big shower
Points négatifs: Eco designer's bad dream. Tree stump coffee table in room to match wood grain tile, cast iron squiireels hanging from dining room hall. Besides having a radio tower directly opposite the rear rooms of the hotel, the bathroom noise was incredible. Jet flush toilet, bathroom fan to wake the dead and bathroom barn door on metal track . What were they thinking? Fire alarm at 4:12 am, no robes in room, chipped water glass, clock radio alarm went off at 5:30 we did not set. Waited for 20 minutes at breakfast to be told that they could not soft boil an egg, so we cancelled breakfast and left.
L'Hotel Paradox met à l'honneur la diversité qui fait le charme de Santa Cruz. À mille lieues des séjours balnéaires classiques, il invite ses clients à laisser leur âme d'aventurier s'exprimer et propose une nouvelle façon de voyager.
Points positifs: The customer service is superior, the location is ideal. The room looked nice just a couple minor areas things needed to be addressed. TV did not work and the cleaning crew needed to revisit our room. They addressed my concerns immediately!!
Points positifs: The staff was really helpful and kind. The view is gorgeous and it's close to everything. The room was clean and upgraded.
Points négatifs: There was still some renovations going on an it was very confusing when trying to find our way around the facility.
Points positifs: I like the location and the service.
Points négatifs: This hotel at $600/night is wildly overpriced. It should be $250-300 at most. I didn't even get free parking (had to pay $25/day) even though I was completely ripped off. Unfortunately I had no other viable options.
Points positifs: great view, awesome pool and restaurant, perfect location
Points positifs: Great hotel for the entire family! Walking distance to the wharf and boardwalk. The views of the ocean from each hotel room are fantastic. We will do it again!
Points positifs: Loved the location. The rooms were small but nice and clean. The restaurant is really nice with great views.
Points négatifs: The pools and hot-tub are filthy and 90% kids under 5. The hotel carpets common bathrooms and stuff are just Dirty.
Staff RARELY pick up the phone when you need something.
They automatically charge you a $25/night Parking fee whether you park there or not.
Points positifs: Over looked the beach and ocean.
Points négatifs: On our Room Service to the pool. The food was cold. That's the only thing I didn't like.
Points positifs: All rooms oceanfront with balconies.
Clean, vibrant and great location.
Nice restaurant on property, Aquarius.
Fire pits, pool, spa.
Points négatifs: Rooms do not black out
No bell hop
Points positifs: beachfront room. that's it.
Points négatifs: $300 and didn't even get a bottle of water in the room. they told me they "don't do that anymore"
poor condition of bathroom
overall run down feeling
Points positifs: You can't beat the location, but the price is steep.
Points négatifs: Lots of families and kids around the pool. I was staying with a friend and we could hear a lot of noise from the rooms on either side of us, which was difficult to sleep through. It wasn't late night noise. It was early morning families rising before 6am on Sunday morning.
Points positifs: We have not been to Santa Cruz in years, and have never stayed at The Dream Inn. We will definitely be back. What a beautiful venue and location. Our room was lovely, and the front desk service polite, service oriented and professional.
Points positifs: Oceanview
L'établissement Dream Inn Santa Cruz, a Joie de Vivre Boutique Hotel est idéalement situé, à moins de 10 minutes de marche de points d'intérêt comme Main Beach et Santa Cruz Beach Boardwalk. Vous pourrez vous détendre autour d'un verre au bar/salon, tandis qu'restaurant vous permettra de reprendre des forces. Les chambres de ce complexe 4 étoiles vous offrent une cheminée et un balcon.
Points positifs: Staff was friendly and the room was great. I will stay there again when I go to Santa Cruz
Points négatifs: I had trouble connecting to the internet.
Points positifs: The location and friendly service. Great experience. Will return in the future.
Points positifs: Free Parking in secure lot
Points négatifs: Room was too small for two people, no closet, no wifi when I checked in, no phone to call desk clerk (who wasn't on site) about issues.
No elevator ( I have a mobility problem). Clerk answered my complaints with an attitude. I would not stay here again.
L'établissement Rio Vista Suites offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Parmi les petits plus gratuits, l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner icontinental proposé tous les jours. Les chambres de cet hôtel de style victorien prennent soin de vous grâce à des petits plus appréciables comme une cheminée, une station d'accueil iPod et des peignoirs.
Points positifs: Perfect location. Only 2 miles away from downtown/ The Boardwalk and a few minute walk to Harbor Cafe (Great Brunch). Woman at the front desk was really nice when we got there. Fridge, cable, nice bathrooms, VERY CLEAN. The bed was comfortable and there are several different wifi networks to connect to provided by the hotel. Ample parking provided for guests.
Points négatifs: The hotel is sitting right along a road that sees a fair amount of traffic. Didn't really bother me since I was mostly out and about, but if you have trouble sleeping with traffic noise maybe this place isn't for you. Also, they do not serve breakfast, but provide you with a map and a list of places to eat in the area. There's no shortage of good places to eat very close by.
À l'établissement Harbor Inn, vous vous trouverez à moins de 10 minutes de voiture de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Parmi les petits plus appréciable, l'accès Wi-Fi et le parking sans voiturier. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme un salon séparé et une télévision à écran plat.
Points positifs: I arrived for a 3 night 4 day stay over 4th of July
The front desk was friendly however, not overly informative as I had heard them be to one of their preferred Hilton points member which was awkward. The layout of the hotel is clearly inconvenient. To get to my room on the 6th floor it required me to take an elevator to the 4th floor walk across to the other side of the building and take the 2nd elevator to the 6th walk across to the other end to reach my room.
The room was clean and nice just like the pictures. The view after you got over the parking lot was beautiful of the mountains.
For those who need it this hotel is "super dog friendly" and "family / little children" friendly as well.
As a single older adult I did not appreciate that the pool and hot tub was filled with kids no matter what time of the day you went. Two pools on the property would have been great.
Room service was exceptional, prompt reasonable and delicious I ordered a BLTA and it was well prepared they even added a fruit cup you could tell a chef prepared my meal. However, on my last morning I again ordered from room service. Same order but this time someone slapped a sandwich together used shredded lettuce on a BLTA ?? Who does that?
I did also go to the cafe for morning breakfast $15 buffet it had a pretty good selection. The welcoming staff lacked enthusiasm to welcoming you in.
The bar area was great and Christy, Kim and Alex were attentive and personable.
I did manage to lock myself out of my room as I put the room service tray out into the hall. I approached the hotel maid who was cleaning the room next door. She was a petrified deer in the head lights gal as I explained my situation. She proceeded to tell me:
1) she didn't have a phone to call the front desk for me
2) she wouldn't use the room phone to call the front desk nor would lil suzanna allow me to use that phone.
3) sorry no can help was her response
4) I found the house phone at the other end of the floor and called the front desk they stated tell the maid that so n so said it was ok to open the door I returned to the maid she replied ok and kept vacuuming clueless to our conversation I had with her
5) I gave her a few minutes to finish the task at hand & walked back to the maid to say helllooo can you open the door? She then LIED that her key doesn't open any of the rooms. REALLY? Then how did you open every room on the floor?
6) I walked back to the house phone reexplained my situation they said they would send someone with a master key.
7) 25 min later still no one so I took the long walk and 2 elevators later to the front desk barefoot to top it off the hallway connecting the elevators had just been shampoo'd so now my feet are wet yuck!!! So I got two new keys and got back in my room lesson learned!!!
15 min later an additional room key was shoved under my door purpose????
For the price this place isn't as luxurious as the pics suggests
Needless to say, I won't be back!
Points négatifs: Didn't clean our room. Downgraded us from a king to two queens.
Points positifs: Conveniently located to the highway. Friendly front desk staff. Parking was convenient with multiple options in front and back of hotel. Ease of use with the restaurant/lounge in the lobby.
Points négatifs: Housekeeping staff was noisy in the hallway speaking to each other. They started knocking on doors at 9am to clean the room when checkout is at noon. Also the AC unit in the room made a loud clunking noise when turning on and off.
Points positifs: The location. Quiet and tastefully decorated. Loved the blackout curtains
We wished they had given us enough towels as we were three people. I was able to hunt down a housekeeper and she was very accomodating
Points positifs: Pool and spa
Grounds all fantastic
Points négatifs: Then there was one employee that called himself the manager on duty. Now Ive been in management for 30 years and I would have to say that even at a fast ood establishment would have at the least suspended this individual with a written warning if they were worth keeping as an employee. His name is Kenny and he wad rude and condescending and wasn't willing to do anything to make it easier or more convenient for me. Not very Hilton like in my opinion.
Points positifs: The rooms are quiet, good-sized, and have light blocking curtains.
Points positifs: Nice and clean..pool was open in warm at the end of October.
Points négatifs: Breakfast didn't start until 7am, may have been because it was a Sat? Also, the coffee in the lobby wasn't out until 7. Needed it after flying in from NY. Very minor complaints.
Points positifs: Friendly staff. Great food at the restaurant. Lively bar area. Bed was very comfortable. The room was clean and neat.
Points négatifs: Light and exhaust in bathroom were not working the first night of stay. It took two visits to front desk the next day to have it fixed.
Points positifs: Beds
Points négatifs: Kind of hard to get around the work being done-need maps!
Points positifs: The hotel itself is very pretty. Love that the windows in the rooms open all the way!
Points négatifs: Service, especially in the bar and rrestaurant were very slow and not attentive. We had one meal that was good with great service but the other two, especially breakfast were extremely slow. We weren't asked if we would like a drink even!
Points positifs: The hot breakfast was decent.
Points négatifs: First room had a extremely noisy refrigerator and a screaming baby next door. Front desk said I could unplug the fridge, but I couldn't. I needed the fridge for medicine. I was then offered ear plugs. Really earplugs? I have never heard of such a thing. Bed was too soft elevator setup was ridiculous. One elevator will take you part way up and then you have to walk down two corridors to get to the second elevator to get to the higher floors.
Points négatifs: Nous n'avons pas notre propre chambre. Nous avons renoncé à un très grand lit ou deux lits doubles.
Lors de votre séjour à l'établissement Hilton Santa Cruz - Scotts Valley, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Santa Cruz Beach Boardwalk et Mystery Spot. Lors de votre passage, accordez-vous quelques instants de pure douceur grâce à des massages. L'établissement Stonehouse Bar and Grill vous délectera tout autant en vous servant des plats légers. Parmi les autres avantages de cet hôtel romantique, vous profiterez d'une piscine extérieure et d'un bar/salon, où vous passerez d'agréables moments. Les chambres vous offrent en outre de petits plus sympas comme une station d'accueil MP3 et des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: Very clean and a very good complimentary breakfast.
Points positifs: Clean, big rooms, quiet and comfortable.
Points positifs: Very spacious room and comfortable beds. Convinient room location. Close to freway. Great staff.
Points négatifs: The continental breakfast can be a little fresh.
Points positifs: Overall very nice hotel in a good location. The breakfast room was great with a decent selection of items.
Points négatifs: When my wife and I first walked into our room it smelled like stale cleaning products, we assumed the room had been cleaned the day before but since the window was closed it did not air the room out. Once we turned the A/C on it was significantly better. Also our mattress had a rather large dip in the middle of it which caused a little difficult sleeping And the pillows where very small and flat.
Points positifs: The room, furnishings, and overall site are well kept and very clean. The bed was comfortable.
Everything was in order for our 1 night visit. The young man at the front desk was very helpful and polite. I accidentally booked the wrong evening and did not realize it until I called to confirm a late arrival. He was able to get us a room that night and resolve the change via the booking site I used.
Breakfast had a good select of cereals, fruit, breads, yogurts and more (that was all I was interested in) - there was plenty of seating available. Coffee and a limited selection were available outside in the courtyard - a nice touch.
This facility is a great find for the price vs. national brands in the area. I would return here without hesitation on future visits to Santa Cruz.
Points négatifs: Absolutely no complaints!
Points positifs: The hotel is clean, quiet, and the beds were pretty comfortable. Best selections for a continental breakfast that we have seen.
Points positifs: Très propre, un très bon petit déjeuner gratuit.
Points positifs: Propre, grande, calme et confortable.
Points positifs: Très spacieuse chambre et des lits confortables. Bien situé. A proximité de l'autoroute. Le personnel est super.
Points négatifs: Le petit déjeuner à revoir.
À l'établissement Mission Inn, vous vous trouverez à moins de 10 minutes de voiture de points d'intérêt comme Santa Cruz Beach Boardwalk et Parc d'État de Natural Bridges. Bain à remous vous permettra de vous délasser en fin de journée et vous profiterez de quelques petits plus agréables comme l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner continental proposé tous les jours entre 7h00 et 11h00. Dans cet établissement qui abrite un sauna et une terrasse, vous êtes aux petits soins. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: This hotel was very clean & the breakfast very satisfactory.
Points négatifs: It took quite awile to check in because there was only one clerk & seversl of us arrived at once.
Points positifs: We enjoy plush hotel emenities, with very comfy bed. Enclosed and safe hotel bedroom. Clean!! And quiet.
And very nice breakfast
Points négatifs: Parking charge $7 a day?? Not sure why?
Not mentioned in booking:-/
Points positifs: The rate cane dramatically vary in this town and at this hotel. When the rate is good we always stay here, it has the best amenities, nothing too fancy, but super nice, comfortable, tasty breakfast with lots of options. Feels more like home.
Points négatifs: Nothing. This place is always great.
Points positifs: Continental Breakfast had a lot of options and it was only a short drive from the hotel to sunset beach!
Points négatifs: Hot tub was closed for repair :(
Only one elevator brought some wait time in the morning.
Points positifs: The receptionist was really nice and had our room cleaned ASAP because we got to Santa Cruz early. The room was really nice and big and so was the bathroom.
Points négatifs: Some worker knocked on the door at 8am to drop the bill under the door, maybe the cleaning lady? But we had to do not disturb note on the door and thought it was kind of obnoxious.
Points positifs: It was convenient
Points négatifs: Breakfast is mediocre and charged for parking.
Points positifs: Good location
Points négatifs: Noisy.
Points positifs: Very clean and quiet. Nice.
Points négatifs: Nothing.
Points positifs: Safe parking, great breakfast!
Points positifs: Nous avons apprécié l'hôtel cossu, avec un lit très confortable. Chambre Close et sûre. Propre ! Et la tranquille.
Et très bon petit déjeuner
Points négatifs: Frais de parking à 7 € par jour ? Je ne sais pas pourquoi ?
Ce n'était pas mentionné sur la réservation : /
Lors de votre séjour à l'établissement Holiday Inn Express Hotel & Suites Santa Cruz, vous vous trouverez à moins de 10 minutes de route de points d'intérêt comme Santa Cruz Beach Boardwalk et Mystery Spot. Pour faire quelques longueurs, vous pourrez compter sur la piscine extérieure tandis qu'un centre de fitness vous permettra de vous défouler. Vous profiterez aussi sur place d'un sauna et, avantage non négligeable, les chambres vous offrent une télévision LCD et un réfrigérateur.
Points positifs: The ocean theme of the hotel was great and the room comfortable. It was just two blocks from the wharf and boardwalk so the location was ideal. We'd go back!
Points négatifs: Breakfast is limited, but there is a fridge, microwave and coffee maker in the room
Points positifs: The location(could walk to the beach in under 5 minutes) bed, shower, decor, cleanliness and it was quiet the night we stayed since we didn't have neighbors on either side.
Points négatifs: The heater is kind of close to the bed so your either too hot or to cold so snuggle up and leave it off or turn it on when you wake up in the middle of the night. a tad small but again its appropriate for the price and still comfortable.
Points positifs: All the mattresses are amazing!!
Points négatifs: Prices varied loads and so did the personality of the front desk. Maid very great!!
Points positifs: The rooms are very charming and the beds are quite comfortable. Overall decor and updates are tasteful and well appointed. Love the proximity to the beach and boardwalk amenities. Excellent location! Perfect for couples (B&B atmosphere).
Points négatifs: Nothing. Everything was great.
You must like your neighbors/guests at this hotel. Rooms are so close together. Patio in the middle, so other guests could hear everything!!
Points positifs: Location. Although there was a steep upgrade to the hotel from the beach, it was do able.
Points négatifs: Yes!! It was NOT a king size bed as described!!! Very disappointed.
Points positifs: The hotel is really charming. It's in a great location. I like that it's not a chain hotel.
I think if you are going to pay this much for a hotel you might as well fork over a little more for the Dream hotel right across the street, on the beach. At least you might get service there.
Points positifs: Clean room. Prime location.
Points négatifs: Expensive. Housekeeping doesn't want to clean your room. Continental breakfast is terrible. Room is small.
Points positifs: The room was spacious for one or two adults, furniture & deco were pleading & not garish. The bed was comfortable - no soreness & refreshed in the morning. The bathroom's great - double shower & a separate vanity station so 2 can easily share & get ready simultaneously. The office & housekeeping staff were very nice, informative & accomodating. My son is ending is undergrad time at UCSC & I'm sure that I'll be staying here again this summer as we transition him to his next academic pursuit.
Points négatifs: Parking spaces are too small - some are just silly access-wise. Also, access to the hotel is right on a roundabout. This is a pain in the ass & will confuse your GPS app :( More of a city problem (everybody hates the roundabouts) than a hotel problem but be aware.
Points positifs: Great location - quick walk to the water. Staff was great - friendly at check-in, brought us a crib for the little one. Pool and breakfast included. Obviously not a 5-star resort, but I would definitely go back for a nice, convenient place to stay in Santa Cruz
Points positifs: Only several minutes walk to the beach! The location is convenient and close to everything. We booked the king room with jetted tub. The room was very clean, I thought the layout was a bit odd but we managed and it actually worked out great! The bed was super comfortable! I'm sad we couldn't stay longer because the rain started to come in and we wanted to make it back home before the storm came. The pool area from where I could see on the third floor looked decent. Each floor had ice and vending machines which was awesome! I wasn't hungry so we didn't look at the breakfast options and I'm bummed I didn't. The staff were pleasant. Overall, we'd definitely come back! Well worth the money!
Points négatifs: The jetted tub were a little outdated but it was huge!
Points positifs: Close to the beach.
Points négatifs: Two wall plus didn't work. Strong smell of cleaning products. We had to air out the room. Asked for a quiet room but room was facing pool. Maid came in without us having a chance to respond to her one knock.
Points positifs: The location is fantastic, close to the beach and downtown. Love that they have bicycle rentals now. The staff is great, very friendly and professional. The pool is nice and clean.
Points négatifs: We stayed here 2 years ago and it seems to have gone downhill since then. The furniture was beat up, the linens soiled. It was a busy weekend in Santa Cruz and the rates were very high as well.
Points positifs: Staff was excellent; very nice and helpful. Location was convenient. Room was clean.
Points négatifs: There was a $20 charge for the rollaway bed, and $25 charge for a late checkout (12 - 3PM). Bed was a little uncomfortable.
Points positifs: The beds were very clean and comfortable.
Points négatifs: The vending machines were broken.. The parking lot was full on a Monday night and the spaces are so small every car was double parked ( very frustrating). I especially didn't like how the hotel sat on a busy street corner. The pool area also closed very early, 9pm which seemed strange for a vacation town..
Points positifs: I had a great time in my visit to ocean pacific lodge the room was great the location is excellent the breakfast was filling and delicious
Points négatifs: No smoking rooms or designated smoking areas.
Points positifs: Propres et jolies. Très spacieux.
Lors de votre séjour à l'établissement Ocean Pacific Lodge, vous vous trouverez à moins de 15 minutes de marche de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Vous vous ferez plaisir grâce à sa piscine extérieure, tandis qu'à proximité, vous pourrez faire du surf/bodyboard et du Segway (location/excursion). Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: Loved it. The staff was extra friendly and very helpful.
Points positifs: We hadn't been to Santa Cruz in so long and just wanted a nice place to relax and we found that ! It was a bit noisy at times but loved it there. Room was so nice ! Nicely decorated. Clean and beds comfortable ! We had been there before with granddaughters many years ago and so there was many good memories ! Price was good and breakfast outstanding !! Staff was very friendly and helpful when we didn't know how to do the AC. I would defiantly go again. !!
Points négatifs: The only thing that I wished I could have run the AC (keeping it on ) for white noise cause husband snores. lol but that's not your fault !!
Points positifs: Awesome Value, Fair Price, Friendly Staff, Great included breakfast in the morning, they weren't too pushy at checkout time, the beds and pillows were soooo comfy I didn't want to leave. Rooms were nice and very clean, easily the nicest comfort inn I have ever stayed at. DirecTV cable boxes in each room.
Points négatifs: I enjoyed everything about this stay
Points négatifs: fan makes noise
small breakfast area
Points positifs: Quite
Points positifs: The desk clerk, Brandy, gave us quick, effective help when we were having trouble making the reservation online. When we stayed at the motel, we found that kind of friendly help always available, and the beds exceedingly comfortable. The free breakfast was very extensive and well managed.
Points négatifs: Nothing
Points positifs: J'ai adoré cet endroit. Le personnel était très amical et très serviable.
L'établissement Comfort Inn Santa Cruz vous installe à moins de 10 minutes de route de points d'intérêt comme Mystery Spot et Santa Cruz Beach Boardwalk. Pour faire quelques longueurs, vous pourrez compter sur la piscine extérieure tandis qu'bain à remous agréable vous permettra de finir la journée en beauté. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
L'établissement Cliff Crest Bed & Breakfast offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Parmi les petits plus gratuits, un petit-déjeuner icomplet, l'accès Wi-Fi et le parking sans voiturier. Parmi les autres petits avantages figure un jardin et, petit plus appréciable, vous trouverez un lecteur de DVD et de la literie de qualité supérieure dans les chambres de cet établissement.
Points positifs: Slept well. Close to everything.
Myself and my 3 teens had a pleasant stay.
Points négatifs: Clean. Quiet. Good location. Comfortabl
Points positifs: Included breakfast was nice and had a variety of selection. Walk-in shower was great
Points négatifs: Room was slightly musty, but once we turned on AC on, it was comfortable
Points positifs: The continental breakfast
Points négatifs: The fact the room I booked wasn't available but they gave me a free upgrade :)
Points positifs: The sana was my favorite part. The room was clean. The young lady who checked us in was very sweet.
Points négatifs: When we arrived they informed us that all the fireplaces in the rooms don't work since they aren't up to code. That was a little upsetting. Then I took the elevator up to my room and noticed the inspection permit was expired. They need to work on spending money where they need it instead of making a massive pot of eggs and 500 strips of bacon every morning
Points négatifs: Too expensive
Points positifs: Like the breakfast areas, the seating area outside of the room.
Points négatifs: Couldn't connect my HDMI to tv. Locked down.
Points positifs: Close to beach, boardwalk, and downtown.
Points négatifs: Weird room layout, unfriendly staff, no pool - jacuzzi only, breakfast was chaos.no tub in double room to bathe children.
Points positifs: Breakfast
Points négatifs: Needs more parking. Too many rooms and not enough b places to park. On the plus side...Buffet was great! Rooms were clean and cozy and it was relatively peaceful and quiet.
Points positifs: Large and comfortable rooms. Well maintained facilities. Good value for the money. True, reserved one year in advance for commencement at UCSC.
Points négatifs: BW SC is a bit dated and free parking spaces are narrow but not a big deal.
Points positifs: Waffle makers with whip cream, choc. chips and sprinkles made the breakfast a real treat for our 8 yr-old.
Points positifs: Walkable to Cannery District.
Points négatifs: All rooms face an open atrium, may be noisy at times.
Bienvenue au Best Western Plus All Suites Inn !Nous offrons une situation idéale, à moins de trois kilomètres de la promenade de Santa Cruz, et à moins d'un kilomètre et demi des boutiques en centre-ville.Le centre-ville historique et pittoresque de Santa Cruz, en Californie, est un lieu pittoresque qui permet d'échapper à l'agitation de San Francisco. Que ce soit pour vous rendre à l'université de Californie à Santa Cruz ou pour visiter les caves de vinification locales, vous pourrez vous déplacer en toute facilité. Les visites des caves de Santa Cruz sont l'une des attractions favorites de nos clients, sans oublier l'Université de Californie à Santa Cruz qui, classée parmi les meilleures, attire des étudiants du monde entier.Cet hôtel entièrement composé de suites offre mini-réfrigérateur et four à micro-ondes dans toutes les chambres, pour réchauffer les restes d'un dîner délicieux en quelques secondes. Notre hôtel de Santa Cruz dispose également d'un centre de fitness, un bain bouillonnant, un centre d'affaires, un sauna et une blanchisserie réservée aux clients de l'hôtel, pour que vous vous sentiez comme à la maison. Vous pourrez maintenir votre régime de mise en forme et régler vos affaires sur place.Cet hôtel de Santa Cruz est réputé pour son petit déjeuner chaud et gratuit. Profitez de notre buffet copieux typiquement américain. Des piles de gaufres chaudes, des œufs brouillés tout chauds, du yaourt, des fruits frais, des pâtisseries, des céréales chaudes et froides, du café 100 % Arabica et des jus de fruits vous attendent chaque matin.Les voyageurs d'affaires se sentiront comme à la maison et la proximité du centre-ville de Santa Cruz permet d'aller prendre un verre ou dîner après le travail. Cet hôtel de Santa Cruz accueille régulièrement des employés d'AT&T®, de PG&E®, du Comté de Santa Cruz, du Palais de justice et de sociétés de production. Vous disposerez de tout le nécessaire pour la réussite de votre voyage d'affaires ou de vos vacances.En outre, notre hôtel de Santa Cruz offre de superbes équipements, un personnel très amical, sans oublier des prix abordables. Inutile de vous ruiner pour partir en vacances. Nous offrons des chambres luxueuses adaptées à n'importe quel budget.Réservez une chambre agréablement aménagée au Best Western Plus All Suites Inn et n'oubliez pas d'emporter votre maillot de bain ! Passez un excellent séjour !
Points négatifs: paper thin walls, TV noise, dogs barking, road resurfacing
price point unrealistic, not competitive
Points positifs: Cery nice but parking was limited
Points négatifs: Parking
Points positifs: The location was great. Less than 10min walking distance to the beach and downtown area. Everything was clean: sheets, bathroom, floor etc. The room was way better than I expected. It was a little small, but it was just my boyfriend and I so it was perfect. I definitely would come back
Points négatifs: Check in is at 3. We got there 3:30 and the room still wasn't ready so the woman told us about 30min, so we just walked to get some beer. Come back 30min later, I asked if the room was ready and she said 10 more minutes. We're a patient couple so it was whatever, but I can see where that could be aggravating.
Points positifs: This hotel is by no means a luxury hotel...however, I have stayed in room 119 twice and I love it. The bathroom is small but updated, same with the room. The linens were nice (though the beds could use a heavier blanket added). The complimentary bathroom supplies were of good quality and a nice touch. The location is great and it's decently quiet (though you can hear the footsteps of the person above you).
Points négatifs: I had called the hotel at 11am the day of my reservation; I requested room #119 and asked what was the earliest check-in time for that room. I was told that it should be ready by 12pm since it was empty, but it may take until 1:30pm at the latest. I told the girl on the phone that I would be arriving at around 1:30pm. I arrived to check-in at 2pm, my room was NOT ready and when I asked when it would be ready the rude and sloppy looking front desk girl turned around and spoke with some women that were sitting down in the breakfast dinning area. She then turned around and told me it would be ready at a little after 3pm; the ladies that had been sitting down got up and headed to clean my room... As I explained to her that I had called at 11am and was told it would be ready earlier, I had made an appointment around the time frame she had given me over the phone. She offered no apologies and gave me attitude when I request to go ahead and check-in so when I came back from my appointment that I could just go straight to the room.
This is the 2nd time that I have stayed in this hotel...check-out time is at 12pm...and even if you ask the front desk for a wake-up call at 11:30am house-keeping will come and wake you up at 10am by knocking on your door. OR they won't even knock, but instead just open the door and walk in when you are in bed!!!!!! This happened to me this last time, she apologized but still to be woken up hours before you need to, and having some stranger barge into the room were you are sleeping make is mortifying!!!!!!!!!!!!!!!!!!!! WTF?!
It is clear customer service training doesn't happen at this hotel...and unfortunately do to the rude front desk and the house-keeping barging in whenever they feel like it, I don't think I'll be back....which sucks, because I have to rent a room in SC about once a week and I like the cleanliness, location, price, and overall look of the room.
Points positifs: Disponible
Points négatifs: Les murs sont trop fins, la télé, les chiens qui aboient, réfection road
Le Price Point pas réalistes, aucune concurrence
Points positifs: Toute très agréable, mais le parking est limité
Points négatifs: Parking
L'établissement Continental Inn vous installe à juste 5 minutes de voiture de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Une une piscine extérieure est à votre disposition pour quelques agréables brasses matinales, tandis qu'en fin de journée, vous pourrez souffler un peu dans le bain à remous. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur et un micro-ondes.
Points négatifs: The place was advertised and appeared very high end. Boasting a recent multimillion dollar renovation. But the original single pane sliding glass door leaked and made that half of the room cold. Not that you could really tell because the heater hardly worked. Despite turning it up to 90, only like warm air came out. All the lights are on motion/timers. So they go off al the one. There's about a 1 inch gap at the bottom of the door to the main hall and no privacy on the porch area st all. The toilet was only surface cleaned and there's no microwave. and they tacked on a $39 "hotel fee" which I had no idea about. It couldn't have been bad for $100 a night room, with a token pastry and oatmeal type breakfast. But for over $200, and no breakfast.... oh and to order in... they wanted $10 for a yogurt parfait (now of course I didn't get one, so maybe they're amazing but for that price who would) and charge a 23% gratuity (really?!?!?) and a $10 delivery fee. So it would have been $23 for some yogurt and granola!!!
Points positifs: The staff was guest and helpful, the property and facilities were nice. They upgraded us upon arrival. It was quite, peaceful and beautiful even with a wedding and other events happening.
Points négatifs: The only thing that lacked was the ability to get ice in the building, it would have been nice to have a microwave, and there wasn't a guest book that told about all of the amenities and where to access them.
Points positifs: Very pretty and peaceful setting. The staff is very professional and attentive. The location is perfect for my purpose, which was family business and staying out of the beach/resort fray closer to the water.
Points négatifs: No in-room coffee. You have to slog up to the separate building where the registration desk is located to get it.
Form doesn't follow function with the new décor. Bedside lights shine straight into the face and aren't adjustable. The faux abacus headboard isn't comfortable to lean against. The look was probably a good idea on paper, but that's pretty much where it stops.
Points négatifs: The rooms were out dated and you could hear everything from the rooms next to you to the rooms above you...honestly a super 8 motel probably has better sound proofing...The food was over priced and the pool was so dirty.
I would never stay at this hotel again even if it was free.
Points positifs: The location and landscaping was really nice. The flowers around the property were really beautiful. The fitness center and nature walks are pleasant. The pool and cabanas were also pleasant for lounging. The reception area was tastefully arranged. The free coffee and tea in the gym lounge was also great.
Points négatifs: The interior decor of the room left much to be desired. The room felt dark and depressing, and the decor was really hideous and not welcoming.
The signage around the property was also poor, so when I had a guest come to visit me, it took several minutes of providing directions before my guest was able to find my room. A basic sign saying "Rooms 700-1000 --->" would be incredibly helpful on such a large and sprawling property.
The coffee provided in the Sunset restaurant was dreadful - the acrid, burnt taste could not be masked even with generous amounts of cream and sugar. Please fix this!
Points positifs: The Chaminade setting is fabulous. It is nestled in the mountains that overlook forest and the beautiful Monterey Bay. There are patios with tables that overlook these views. The breakfast buffet was a good value ($15-18) for the selections offered, especially considering the dining area overlooked both forest and ocean.
Points négatifs: There was an additional $25 per night resort fee required at check in, in addition to the price I paid through Kayak. I thought the resort fee was included in the listed Kayak price. Also, the rooms are basic, with no safe, microwave, or mini fridge.
L'établissement Chaminade Resort & Spa vous installe à moins de 15 minutes de voiture de points d'intérêt comme Mystery Spot et Santa Cruz Beach Boardwalk. Les clients peuvent s'offrir un bon repas dans un des 2 restaurants au choix ou bien se faire chouchouter au spa qui propose des massages des tissus profonds, des gommages corporels et des soins du visage. Sur place, la détente est reine grâce à une piscine extérieure et un bar en bord de piscine, où vous passerez de bons moments. Les chambres offrent en outre de petits plus sympas agréables comme une literie de qualité supérieure et des peignoirs.
Points positifs: The bed was comfortable, bedding above average.
Points négatifs: Bath tub inviting but the water leaked down the drain. No closet or anyplace to hang clothing. Shampoo/conditioner was horrible, seemed like shower soap. No coffee in rm. TV, no remote so useless. Breakfast in another building just bread stuff.
Points positifs: It was clean, quiet and very well appointed for the price.
Points positifs: Lovely room, great staff!!
Points négatifs: Parking was AWEFUL!!!!
Points positifs: Location, cleanliness and privacy
Points négatifs: Room was still dirty after check in time
great staff. Great rooms. Walking distance for most things
Points positifs: the architecture
Points négatifs: the parking for the side house..
Points positifs: Private, clean, not strict on surveillance on guests afterhours
Points négatifs: The breakfast could've been better
Points positifs: Super friendly staff
Points négatifs: Not much for breakfast just juice and bread pretty muchExtra charges on my credit card no reason
L'établissement River View Villa offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Santa Cruz Beach Boardwalk et Main Beach. Parmi les petits plus gratuits, le parking sans voiturier et un petit-déjeuner continental proposé tous les jours, entre 7h00 et 10h00. Dans cet établissement qui abrite une terrasse et un jardin, vous êtes aux petits soins. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: The room seemed to be clean. Smelled strongly of cleaning products. The owner replaced a lightbulb when asked but did not bring the bedside lamp for the other side of the bed as he said he would.
Points négatifs: Noisy air conditioner, turned it off but there is no air circulation, got too hot, bed too hard, pillows too big = terrible night of no sleep
Points positifs: The studio was a decent size. The AC/heat is updated to a thermastat.
Points négatifs: While it had a full kitchen there was nothing there to use for it. No pots/pans/plates/utensils/paper towel.....it was totally useless. Even if they had paper plates and bowls and plastic utensils it woulda been better.
There isn't enough outlets.
The kitchen was dirty...had a fine dust (sawdust?) all over. Floors were dirty. Ick!
It's a very old building and it shows.
I chose this place cuz it had great reviews but I don't see how after being there.
Points positifs: Guy up front was very nice. Had Direct Tv with many channels. Fridge.
Points négatifs: Old, other visitors were a little sketchy but all was fine.
Points positifs: Rooms were tidy for the most part.
Close proximity to boardwalk and other shopping.
Points négatifs: Manager named Danny was very rude. Found bodily fluid stains on the headboard and when I asked for a different room he blamed the stains on me and my wife and yelled at us to check out if we didn't like the room. Extremely unprofessional.
Points positifs: The beds were comfortable, the water hot, and the room clean.
Points négatifs: The pillows were too big/hard.
Points positifs: gars qui se trouvait à la réception était très gentil. Il y avait une télévision directe avec de nombreuses chaînes. Réfrigérateur.
Points négatifs: Vieux, les autres étaient un peu à l'étroit mais tout s'est bien passé.
Lors de votre séjour à l'établissement Hitching Post Studios Inn, vous vous trouverez à moins de 10 minutes de route de points d'intérêt comme Santa Cruz Beach Boardwalk et Mystery Spot. Une piscine extérieure et une piscine extérieure en saison vous offriront de précieux moments de détente mais ce n'est pas tout: vous profiterez également de petits plus gratuits comme l'accès Wi-Fi et le parking sans voiturier. Parmi les autres petits avantages figure un jardin et, petit plus appréciable, vous trouverez une télévision LCD et un micro-ondes dans les chambres de cet établissement.