Hotel Sorrento

Points positifs : I liked being welcomed at the door by 3 people. The rug in the elevator was an unexpected treat and photo op. The room was plush. The bar was a relaxing place for a drink and dinner which was very good. It was also good to find parking nearby on the street.

Points négatifs : I didn't like that I wasn't told that there would be an incindental charge on my card for possible expenses incurred in the room. The next day I saw the charge and called the hotel and was then told why. She said it was something we should have been informed of. The charge "fell off" the next day.

Soooo great!

Points positifs : I stay at a hotels a lot and what I normally consider a great experience is when a hotel does a great job of alleviating the inconvenience of not being at my own house with my own stuff and kitchen. But the sorrento is a whole other thing. It's effing fabulous. I felt instantly relaxed and at home, if my home were a huge gilded age mansion. The food is wonderful, the staff is very available, the lobby area- I just wanted to hang out there and not go out. Even the courtyard, which is on a busy street, was like a cocoon. The whole experience was like being in another better world. AND there was tons of free street parking within a 2 blocks radius!

Points négatifs : The one lame thing was there is only one elevator, but it is a genuinely old building, and what're you gonna do? It moved fast- you could tell they've made an effort to make it as speedy as possible. And it had a rug that said the day of the week! Which is more reassuring than you might think when you are travelling.

Points positifs : The old feel of the hotel. I didn't get to stay outside the room much so most of my review is about that. I'm surprised based on the cost you don't get anything from the minibar. Even in the sweet it's basically a large room. The beds were nice and soft and the rooms were comfortable renovations. That still had old furnaces but the hot water never runs out. There are bathrobes to relax in.

Points négatifs : The location seems to be in a bad part of town.

Points positifs : This is a great hotel. The lobby and rooms look beautiful. The staff are awesome and willing to help. The bar and restaurant staff are great. The place is clean and conveniently located. What's not to like about this place.

Super pour une escapade en weekend!

Points positifs : Depuis le moment où on est arrivé à l'hôtel, le service était fantastique. Jerry nous a aidés avec nos bagages, nous ont tout de suite conduits dans l'hôtel, puis nous a accompagnés jusqu'à notre chambre. Il nous a donné des conseils sur les choses à visiter et les choses à faire dans la région. Le personnel de la réception et du bar étaient tout aussi gentil et disponible. La chambre était parfaite pour nous deux et toutes les choses ne marchaient bien et propre. C'était un super séjour!